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- Review comment count77601
- Helpfulness votes355
- First review commentFebruary 14, 2017
- Last review commentMay 6, 2025
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Corporate's Review Comments
Live like a local at Hotel Indigo Lower East Side, New York. Step off the street and into street art. Our one-of-a-kind lobby mural, created by graffiti legend Lee Quinones, is an unexpected greeting that sets the tone for the creative vibe you’ll find throughout our hotel. Whether you’re snapping photos of our spectacular Manhattan skyline views or kicking back with a crafted cocktail at our rooftop bar, Mr. Purple, our urban oasis is the perfect place to start your New York City journey. We’re steps away from the best local bars, street installations, and attractions—and we’re happy to show you around our neighborhood.
Overall
3 out of 5
Better options elsewhere
By KJC85
from New York
This hotel is a mid to lower mid tier level hotel. When arriving make sure you request to see the room as we were not given what we booked. We booked premium room and received an ada standard king. This was not comfortable and also took an accessible room from a potential person in need. The bed was uncomfortable and the pillows were old/lumpy/flat. Bedding was low grade as well as towels. The location is convenient but crowded and loud. The roof top bar and lounge is the hotels bright spot, but even there a bartender spilled a drink all over one of us and then didn’t even discount it or take it off the bill. It ruined a pair of pants. There are many hotels at this level and I would choose elsewhere or spend an extra $100 a night for something better.
Posted byCorporate
onMay 5, 2025
Hi KJC85,
We appreciate your feedback and are sorry to hear about your experience. We strive to provide our guests with the best possible service and accommodations, and it seems we fell short during your stay. Your comments regarding the room allocation, bedding, and incident at the bar have been noted and will be addressed. We hope to have the opportunity to better serve you in the future.
- The Staff at Hotel Indigo Lower East Side New York
0points
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Live like a local at Hotel Indigo Lower East Side, New York. Step off the street and into street art. Our one-of-a-kind lobby mural, created by graffiti legend Lee Quinones, is an unexpected greeting that sets the tone for the creative vibe you’ll find throughout our hotel. Whether you’re snapping photos of our spectacular Manhattan skyline views or kicking back with a crafted cocktail at our rooftop bar, Mr. Purple, our urban oasis is the perfect place to start your New York City journey. We’re steps away from the best local bars, street installations, and attractions—and we’re happy to show you around our neighborhood.
Overall2 out of 5
Business Stopover
By Cam1717
from Australia
Breakfast was extremely disappointing - undoubtedly the worst I’ve encountered in over 30 years of business travel.
While the room was adequate, it fell short of the standard I’ve come to expect from other Hotel Indigo properties.
Overall, my experience was well below expectations, and I left feeling very disappointed.
Posted byCorporate
onMay 5, 2025
Hi Cam1717,
We're truly sorry to hear that your experience did not meet your expectations, particularly with regards to breakfast and room standards. We value your feedback as it helps us identify areas where we can improve. We hope to have the opportunity to better serve you in the future.
- The Staff at Hotel Indigo Lower East Side New York
0points
0of 0voted this comment as helpful.
Holiday Inn Corpus Christi Downtown Marina is conveniently located in Downtown Corpus Christi. Experience a picturesque view overlooking the beauty of Corpus Christi Bay and Marina. Our Corpus Christi hotel is across the street from the historic seawall and within an easy walk to local nightlife, restaurants, fishing, and more. Corpus Christi is home to the Texas State Aquarium, USS Lexington, Museum of Science and History, Whataburger Field and the American Bank Center.
Relax by our beautiful indoor and outdoor, third floor pool offering panoramic views of the Corpus Christi Bay and Marina.
The Holiday Inn Corpus Christi Downtown Marina is located in Downtown Corpus Christi near the Corpus Christi Port Authority and many corporate locations. These locations include the American Bank Convention Center, Exxon Mobil, Christus Spohn Hospital and Koch Industries. This 100% non-smoking facility features 12,000 square feet of meeting and banquet space to accommodate corporate, social, and wedding events.
We offer a variety of places to relax and enjoy a cocktail. Take advantage of our lobby bar or enjoy the breeze and view of the Corpus Christi Bay and Marina from our outdoor patio. We look forward to your arrival.
Overall1 out of 5
Poorly maintained property
By Dr McCoy
from Portland Texas
The room was in sub-par condition with the ceiling texture falling on the bed and carpet. There was mold on the bathtub, and it smelled like urine in the restroom. The outlets on the lamps did not all work, and it was a challenge to find an outlet to charge a phone and watch. The hallway smelled of vomit. It’s old and not clean.
Posted byCorporate
onMay 5, 2025
Hi Dr McCoy,
We appreciate you taking the time to leave a candid review.
We aim to pioneer a memorable stay experience for our guests, and I'm sorry to hear about what happened. I shared your feedback with our local team to determine the necessary steps to strengthen our hotel standards. I sent you a private message to discuss this further. I hope you read it at your most convenient time.
Again, thank you for choosing to stay at the Holiday Inn Corpus Christi Downtown Marina and for being one of our IHG® One Rewards members.
We'd be delighted to welcome you back for your next visit.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Housed in a 19th-century brownstone, voco® The Franklin combines historic charm with modern glamour in the cultural heart of New York City. Nestled on a quiet, tree-lined street, our Upper East Side hotel offers a comfortably chic haven in Manhattan. Step outside to explore NYC attractions, including the Museum Mile, Guggenheim Museum, and Central Park. Discover designer stores and restaurants along glitzy Madison Avenue. Walk to the subway lines and ride the train just four stops to Yankee Stadium. Enjoy contemporary comfort and European style in our guest rooms with free Wi-Fi and flatscreen TVs. Choose from our cozy rooms; with one bed in 130 sq. ft., they're ideal for solo travelers. Corner queen rooms offer 150 sq. ft., while our spacious king studio rooms offer 220 sq. ft. We also have 220 sq. ft. rooms with two double beds if you're traveling with friends or family. These sophisticated NYC retreats feature crystal chandeliers, original art, and glass-enclosed showers.
Overall1 out of 5
Small room, no natural lighting, dirty windows
By Tiana
from Serbia
This is by far the worst yet most expensive room I've ever stayed at.
Posted byCorporate
onMay 5, 2025
Hi Tiana,
Thank you for being one of our valued guests, and we are glad that you selected the voco The Franklin New York for your stay.
It’s our priority to ensure that our guests receive excellent service and value, and I'm sorry to learn about the experience you've encountered. We truly appreciate you bringing this to our attention. I have shared your comments with our hotel team to consider for enhancements.
We hope to serve you better on your next visit. Thank you once again for your feedback.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to Holiday Inn Express & Suites Clermont! Nestled amidst the serene landscapes of Clermont, our hotel extends a warm invitation to all travelers seeking comfort and convenience. Whether you're here to immerse yourself in the enchanting attractions of Central Florida or attending to corporate matters, we're dedicated to ensuring your stay with us is nothing short of delightful and memorable.
Conveniently situated near I-192 and iconic destinations such as Walt Disney World Resort and Universal Studios Orlando, Holiday Inn Express & Suites Clermont serves as the perfect launching pad for your Orlando adventure. Embrace the splendor of the 400-acre landscape-secured resort we're located on, complete with a plethora of amenities included in your resort fee. From 6 pools to Mini Golf, Basketball Court, and Fishing Pier, there's something for everyone to enjoy. Whether it's a weekend getaway or an extended stay, we eagerly await the opportunity to extend our signature hospitality and ensure your visit is truly exceptional.
Indulge in our well-appointed guest rooms and suites, meticulously designed to offer the utmost relaxation after a day of adventure or work. Rise and shine to our complimentary Express Start breakfast, featuring a delectable array of options to kickstart your day. Additionally, for your convenience, we're happy to provide an EV Charger on-site, allowing you to recharge and explore worry-free throughout your stay.
Overall1 out of 5
Dirty room
By Andy
from Florida
The bathroom was disgusting. There was old vomit allover the wall behind the toilet. There was long black hair in shower and tub. The AC barely worked and felt humid in the room the whole night.
Posted byCorporate
onMay 5, 2025
Hi Andy,
Thank you for being a valued IHG® One Rewards member and for choosing to stay at the Holiday Inn Express & Suites Clermont Southeast–West Orlando.
We strive and work hard to provide a relaxing atmosphere and exceptional amenities to our guests, and I'm sorry to hear about your experience. I shared your feedback with our hotel management to uphold the hotel's standard. I sent you a private message to discuss this further, and I hope you can have a chance to read it at your convenience.
We can't wait to welcome you back for your next visit.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
In the heart of downtown, Holiday Inn & Suites Duluth-Downtown is situated steps from the best of the city with easy access to Canal Park, Miller Hill Mall, and Duluth International Airport. Conveniently connected to the indoor skywalk, exploring the Duluth Entertainment Convention Center and AMSOIL Arena is effortless. Enjoy attractions like Glensheen Mansion, the Great Lakes Aquarium, and Spirit Mountain. Hike Lake Superior Trail, visit Park Point Beach, and the iconic Aerial Lift Bridge.
Business travelers enjoy proximity to businesses like Aspirus St. Luke’s, Essentia, Enbridge, and Maurices. As Duluth’s largest full-service hotel and event center, we offer venues for business and social events, and group room blocks for teams and companies. Take advantage of our Business Center, catering, and planning services.
Discover thoughtful amenities designed to elevate your stay like our indoor pool, Fitness Center, and onsite restaurants. Enjoy free parking, free Wi-Fi, and a complimentary shuttle service. We ensure your Duluth stay is nothing short of exceptional.
Overall5 out of 5
The very finest Duluth MN has to offer. The Holiday Inn Hotel and Suites Downtown Duluth.
By Gustafson
from Duluth MN
All you could want and ask for in Duluth MN. Hotel staff is friendly and the Lyric Bar has the best food in town.
Posted byCorporate
onMay 5, 2025
Hi Gustafson,
We're thrilled to hear that you enjoyed your stay and had a great experience at the Lyric Bar. Our team strives to provide friendly service and delicious food. Thank you for your positive feedback!
- The Staff at Holiday Inn & Suites Duluth Downtown
0points
0of 0voted this comment as helpful.
Welcome to the birthplace of jazz! Just two blocks from the French Quarter and Bourbon Street, Holiday Inn New Orleans-Downtown Superdome is your gateway to adventure in New Orleans. Explore nearby attractions like the National World War II Museum and the Audubon Aquarium and Zoo. Catch a game at Caesars Superdome and Smoothie King Center, or try your luck at Harrah’s Casino. We are also next to the Biomedical District, which includes the University Medical Center, VA Hospital, Tulane Medical Center, and LSU Health Sciences Center.
Host events in our versatile venues and enjoy amenities like our rooftop pool, fitness center, and free Wi-Fi. Savor delicious dining at our onsite restaurant, and unwind in our spacious guest rooms with stunning city views. At Holiday Inn New Orleans-Downtown Superdome, we provide the perfect blend of comfort and convenience for an unforgettable stay.
Overall5 out of 5
Great
By Mr.KP
from Deatsville, Al
I love the location, it was walking distance to all the good places we wanted to go to. Room service was great, the room itself is wonderful. I also love the way the elevator takes you to the parking decks and your room without having to go outside or thru the lobby
Posted byCorporate
onMay 5, 2025
Hi,
We're thrilled to hear that you enjoyed our convenient location and room service. It's great to know that our unique elevator system added to your positive experience. Thank you for your high rating and wonderful feedback!
- Tamika Harris, Director of Guest Service
0points
0of 0voted this comment as helpful.
Nestled in the vibrant Hotel District, Holiday Inn® Grand Rapids Downtown offers unmatched comfort and convenience. Just 15 miles from Gerald R. Ford International Airport (GRR) and near the DeVos Convention Center, our eco-conscious hotel provides easy access to top attractions like the Grand Rapids Art Museum (GRAM), Gerald Ford Presidential Museum, Van Andel Arena, and John Ball Park Zoo. We are also near Grand Valley State University and Michigan State University.
Business travelers appreciate proximity to Corewell Health, Steelcase, the Medical R&D district, and Founders Brewing Company. Host meetings and events in our flexible venues with catering services. Enjoy dining at Burger Theory, where kids under 12 eat free. Take advantage of free parking and free Wi-Fi. Stay active in our Fitness Center and unwind at our indoor pool and hot tub.
At the end of the day, relax in our modern guest rooms with premium bedding and thoughtful amenities. Make us your home base for exploring Grand Rapids!
Overall5 out of 5
Great location and great hotel experience
By Cheri B
from Westland michigan
This is the only hotel we stay at when visiting Grand Rapids! The location is perfect to get to and to get to the city. Their shuttle service is the key to be able to get to downtown locations when we don't want to walk. The staff has always been very accommodating and welcoming. Again, the only place to stay in Grand Rapids!
Posted byCorporate
onMay 5, 2025
Hi Cheri,
We're thrilled to hear that our hotel is your go-to when visiting Grand Rapids! It's great to know that our location, shuttle service, and friendly staff have consistently met your needs. We look forward to welcoming you back on your next visit. Thank you for your glowing review!
- The Staff at Holiday Inn Grand Rapids Downtown
0points
0of 0voted this comment as helpful.
Discover comfort, convenience, and Montana hospitality at Holiday Inn West Yellowstone, your premier choice for Yellowstone lodging, just two blocks from Yellowstone National Park's West Entrance. Explore the park's breathtaking landscapes, witness Old Faithful erupt, and enjoy protected wildlife encounters at the Grizzly & Wolf Discovery Center. From hiking and fishing to snowmobiling, adventure abounds in West Yellowstone!
Host unforgettable events in our 10,000-sq-ft venues, perfect for weddings, reunions, and conferences. Savor breakfast and dinner at The Branch Restaurant & Bar and stay entertained in our game room and casino. Enjoy our indoor pool, soak in the hot tub, and get energized in our Fitness Center. Take advantage of our free shuttle, convenient EV charging stations, bike rentals, and free parking. Stay connected with free Wi-Fi and unwind in our newly renovated rooms with modern decor and premium bedding.
Your ultimate Yellowstone adventure begins here!
Overall4 out of 5
Good choice for Yellowstone
By Jpkesq
from Mesquite,Nevada
200 yards to gate
food is good but not as good as past stays
rooms spacious
staff very friendly
food is good but not as good as past stays
rooms spacious
staff very friendly
Posted byCorporate
onMay 5, 2025
Hi,
We're glad to hear that you appreciated our convenient location, spacious rooms, and friendly staff. We're sorry to hear that our food didn't quite meet your expectations this time around. We're always striving to improve and your feedback is invaluable in that process. Thank you for taking the time to share your experience.
- The Staff at Holiday Inn West Yellowstone
0points
0of 0voted this comment as helpful.
Welcome to the birthplace of jazz! Just two blocks from the French Quarter and Bourbon Street, Holiday Inn New Orleans-Downtown Superdome is your gateway to adventure in New Orleans. Explore nearby attractions like the National World War II Museum and the Audubon Aquarium and Zoo. Catch a game at Caesars Superdome and Smoothie King Center, or try your luck at Harrah’s Casino. We are also next to the Biomedical District, which includes the University Medical Center, VA Hospital, Tulane Medical Center, and LSU Health Sciences Center.
Host events in our versatile venues and enjoy amenities like our rooftop pool, fitness center, and free Wi-Fi. Savor delicious dining at our onsite restaurant, and unwind in our spacious guest rooms with stunning city views. At Holiday Inn New Orleans-Downtown Superdome, we provide the perfect blend of comfort and convenience for an unforgettable stay.
Overall5 out of 5
Recently renovation and wonderful
By Traveler3386
from Pittsburgh, pa
The hotel is very conveniently located to the major aspects of New Orleans. I was told it has been renovated recently and I loved the room which was a walk through the patio doors in room and an amazing view of Downtown The bar staff was very friendly and attentive.
Posted byCorporate
onMay 5, 2025
Hi,
We're thrilled to hear that you enjoyed your stay and appreciated our convenient location, recent renovations, and friendly bar staff. Your positive feedback is greatly appreciated. Thank you for choosing our hotel and we hope to welcome you back in the future.
- Tamika Harris, Director of Guest Service
0points
0of 0voted this comment as helpful.