Corporate's contributions

Holiday Inn Express Washington DC Downtown

Less than one mile from the Walter E. Washington Convention Center and Capital One Arena, Holiday Inn Express Washington DC Downtown is your gateway to DC! Explore historic landmarks like the National Mall, US Capitol, White House, and Washington Monument, all within walking distance. Perfect for business and leisure travelers, we are close to Union Station and Ronald Reagan Airport (DCA). Easily visit Smithsonian Museums, nearby corporate offices, and government agencies. Host gatherings in our Penthouse meeting room with panoramic views . Enjoy our pet-friendly guest rooms, free Wi-Fi, complimentary breakfast, and 24-hour Fitness Center. We blend comfort and convenience with friendly service to provide the perfect stay in the heart of DC.

Read all reviews and comments for this product

Overall

3 out of 5

Good location

By Mon123 from Ny

For the price wasn’t worth it. It’s very convenient but if your driving not good option. Not many amenities or options feels like a no frills hotel

Posted byCorporate

onMay 9, 2025

Hi Mon123,

Thank you for staying at the Holiday Inn Express Washington DC Downtown. We truly appreciate you as one of our IHG® One Rewards members.

We want our guests to experience seamless comfort and convenience at our hotel. I'm sorry we missed the mark on this occasion. I have shared your feedback with the hotel management team for needed actions to be taken to improve guests' satisfaction.

We hope we see you again soon in your travels and make your stay better than this last one!

Many thanks,

Jonathan A
Case Manager
IHG Hotels & Resorts Service

0points

0of 0voted this comment as helpful.

Holiday Inn Louisville Downtown

Nestled in Louisville’s medical complex, Holiday Inn Louisville Downtown puts you in the heart of the city’s vibrant energy. Just steps from top attractions, you can walk to the Kentucky International Convention Center, KFC Yum! Center, 4th Street Live, and the scenic Riverfront. Feel the thrill of Churchill Downs, explore the legacy of Louisville Slugger, and dive into history at the Muhammad Ali Center. For family fun, Kentucky Kingdom Amusement Park is a must-visit, while bourbon lovers can savor the finest spirits at Angel’s Envy Distillery and nearby tasting rooms. Our pet-friendly hotel features thoughtful amenities. Unwind with a book in our cozy library, browse unique finds at The Mint Shoppe featuring The One and A Quarter Collection, or take in breathtaking city views from our rooftop terrace. Enjoy a delicious meal at Bred & Bourbon 1874, where kids under 12 eat free. Stay active in our 24-hour Fitness Center, connect with free Wi-Fi, and take advantage of our modern meeting space. After a day of exploring, relax in our spacious guest rooms and suites designed for ultimate comfort. We provide everything you need for an unforgettable Louisville stay, all with a touch of Southern hospitality.

Read all reviews and comments for this product

Overall

1 out of 5

IHG ???

By Jacque from Pensacola, fl

Hotel and staff were excellent.
IHG, not so much. Booking through IHG as a “member” was nearly twice the nightly rate as if someone walked off the street and booked as a non member.

Posted byCorporate

onMay 9, 2025

Hello Jacque,

We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and thanks for staying with our Holiday Inn.

We always ensure the best hospitality in town. I am sorry about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.

We hope to regain your trust and confidence in our service.

Stay Safe!

Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service

0points

0of 0voted this comment as helpful.

Holiday Inn Express North Battleford

Welcome to the newly built hotel Holiday Inn Express & Suites North Battleford Saskatchewan , home of great value and services! During your visit to North Battleford , our hotel is the ideal place to stay as your home base. We are centrally located within close proximity to the The Battlefords Provincial Park, Gold Eagle Casino, Blue Mountain Outdoor Adventure Centre, Table Mountain Regional Park ski facility, Fort Battleford National Historic Site, Western Development Museum - North Battleford, Fred Light Museum, The Chapel Gallery, The Allen Sapp Gallery - The Gonor Collection When you need a hotel in North Battleford, Canada look no further than ours. We offer upgraded amenities that include free Express Start breakfast buffet and an indoor pool, Sauna, Hot Tub and Water Slides for your enjoyment. There's a well-equipped Fitness Centre with cardio equipment to help you stay fit. Reserve your room today and Stay Smart at the Holiday Inn Express & Suites North Battleford.

Read all reviews and comments for this product

Overall

3 out of 5

It was ok

By Momgillian from Osoyoos bc

Lack of luggage carts
Pool and hot tub were ok cleanliness
No towels in Pool or gym area
Coffee seemed always empty or cold
Tables and chairs in breakfast area were wobbly
Disabled parking was lacking
Cleaning rooms on our floor until 10pm

Posted byCorporate

onMay 9, 2025

Hi Momgillian,

Thank you for staying at the Holiday Inn Express & Suites North Battleford. We appreciate you as one of our IHG® One Rewards members.

We aim to be the perfect place for our guests to relax, and enjoy their stay. I'm sorry we missed the mark on this occasion. I have shared your comments with the hotel management team. We will certainly utilize your feedback to improve future guests’ experiences.

We hope we see you again soon in your travels and make your stay better than this last one!

Many thanks,

Jonathan A
Case Manager
IHG Hotels & Resorts Service

0points

0of 0voted this comment as helpful.

Holiday Inn The Squire at Grand Canyon

Located just minutes from the South Rim, The Squire at Grand Canyon – A Holiday Inn Resort offers unmatched access to Grand Canyon National Park and nearby attractions like Papillon Helicopter Tours, Buck Wild Hummer Tours, and Roadrunner E-Bikes. Perfect for adventurers and sightseers, our resort is your ideal base for exploring one of the world's greatest wonders. With 5,000 sq ft of versatile meeting space, our resort is perfect for corporate retreats, weddings, and reunions. Combine professional facilities with the natural beauty of the Grand Canyon to create an event that’s as memorable as the location itself. After a day of exploring or meetings, indulge in a variety of on-site dining options. Savor upscale meals at Desert Lounge & Grill, start your day with hearty breakfasts at Canyon Room, or unwind with pub-style favorites and craft cocktails at Squire Pub + Social, where the lively atmosphere invites relaxation and connection. For a more casual experience, enjoy poolside bites at Watertower Pool & Patio. Enjoy top-notch amenities, including indoor and outdoor pools, year-round hot tubs, a fitness center, and family entertainment like bowling, an arcade, and lawn games. At the end of an adventurous day, relax in modern rooms designed for ultimate comfort and convenience. Enjoy a stay that is moments from the South Rim and miles from ordinary.

Read all reviews and comments for this product

Overall

4 out of 5

Fun for families

By sevo from Northern Virginia

We had a great time at this resort. The hotel itself is probably one of the nicest ones in the area-- we liked the bright, welcoming lobby with Starbucks coffee machine, waterfall, and spiral staircases. We enjoyed bowling, the game room, and the family game room upstairs with our three kids. One night we were able to roast smores outside, which the kids were THRILLED about. The outdoor pool and play area was great too. Our room with a king + bunk beds was very spacious and clean-- a welcome retreat to relax in and get a great nights rest in, after a day of fun/hiking!

The only con: The restaurants were so slow and busy the two times we dined for dinner, both at the sports bar and at the lobby adjacent restaurant (they share a kitchen and kids' menu). The food, however, was delicious once it came out! Our kids all ate very well, too, and they aren't the easiest to please most of the time.

We made such great family memories this trip-- and we would return to this hotel in a heartbeat, as long as the price fits our budget at the time!

Posted byCorporate

onMay 9, 2025

Hi sevo,

Thank you so much for sharing your feedback! We’re delighted to hear that your family had such a wonderful time with us and that you enjoyed our spacious rooms, fun activities like bowling, and the relaxing outdoor spaces. We’re glad the kids had a blast roasting s'mores and making lasting memories.

We truly appreciate your feedback about the dining experience and will certainly look into ways to improve efficiency during busy times. We look forward to welcoming you back for more memorable moments, and we hope to make your next stay just as enjoyable!

-The Staff at Holiday Inn Grand Canyon

0points

0of 0voted this comment as helpful.

Holiday Inn The Squire at Grand Canyon

Located just minutes from the South Rim, The Squire at Grand Canyon – A Holiday Inn Resort offers unmatched access to Grand Canyon National Park and nearby attractions like Papillon Helicopter Tours, Buck Wild Hummer Tours, and Roadrunner E-Bikes. Perfect for adventurers and sightseers, our resort is your ideal base for exploring one of the world's greatest wonders. With 5,000 sq ft of versatile meeting space, our resort is perfect for corporate retreats, weddings, and reunions. Combine professional facilities with the natural beauty of the Grand Canyon to create an event that’s as memorable as the location itself. After a day of exploring or meetings, indulge in a variety of on-site dining options. Savor upscale meals at Desert Lounge & Grill, start your day with hearty breakfasts at Canyon Room, or unwind with pub-style favorites and craft cocktails at Squire Pub + Social, where the lively atmosphere invites relaxation and connection. For a more casual experience, enjoy poolside bites at Watertower Pool & Patio. Enjoy top-notch amenities, including indoor and outdoor pools, year-round hot tubs, a fitness center, and family entertainment like bowling, an arcade, and lawn games. At the end of an adventurous day, relax in modern rooms designed for ultimate comfort and convenience. Enjoy a stay that is moments from the South Rim and miles from ordinary.

Read all reviews and comments for this product

Overall

4 out of 5

Lots of amenities, but need some work with guest assistance

By Makaha hope from Makaha, Hawaii

You get a lot of amenities for the price, considering this is a very highly visited tourist area. Many of the amenities will help keep your children busy, but keep in mind, that also means there will be children running around the halls yelling, banging on doors Etc. We had a clogged toilet, told the front desk and no one ever came up to fix it. Our bank card didn't work in the self-serve store or in the laundry for some reason. The people at the front desk have no idea how to help you other than checking in and checking out. We lost our car keys, and they had no idea if there was a lost and found, no idea how to call a locksmith AAA or an Uber or a taxi. It was crazy. At check-in we asked about a concierge to book activities (at the time I booked the hotel, the website said there was a concierge desk), we were told there was no concierge. After walking around the hotel we realized there are e-bikes to rent, but they were all booked up by the time we figured it out. If the guy at the front desk would have just mentioned it to us, we might have booked one right away. They also don't have a good handle on their breakfast buffet. There's often a long wait and they are understaffed. I think a lot of the problem is that we booked right around the time they were changing from Squire to Holiday Inn. By next year they might be a little better. The pluses are the other amenities. The food is really good, our waitress was excellent at in the main restaurant, the pool is nice, and extra things to keep kids busy like s'mores, movie night, and the arcade are excellent ideas.

Posted byCorporate

onMay 9, 2025

Hi Makaha hope,

Thank you for sharing your feedback. We’re delighted to hear that you appreciated our amenities, especially those designed with families in mind, as well as our pool, dining, and kid-friendly activities. We also understand that there were some challenges during your stay, and we deeply regret the inconvenience caused by the issues you experienced with the toilet, self-serve store, and front desk assistance. Please rest assured that we are actively working to improve our guest service to ensure smoother experiences for all. We hope to have the opportunity to welcome you back and provide a more seamless stay next time.

-The Staff at Holiday Inn Grand Canyon

0points

0of 0voted this comment as helpful.

Holiday Inn The Squire at Grand Canyon

Located just minutes from the South Rim, The Squire at Grand Canyon – A Holiday Inn Resort offers unmatched access to Grand Canyon National Park and nearby attractions like Papillon Helicopter Tours, Buck Wild Hummer Tours, and Roadrunner E-Bikes. Perfect for adventurers and sightseers, our resort is your ideal base for exploring one of the world's greatest wonders. With 5,000 sq ft of versatile meeting space, our resort is perfect for corporate retreats, weddings, and reunions. Combine professional facilities with the natural beauty of the Grand Canyon to create an event that’s as memorable as the location itself. After a day of exploring or meetings, indulge in a variety of on-site dining options. Savor upscale meals at Desert Lounge & Grill, start your day with hearty breakfasts at Canyon Room, or unwind with pub-style favorites and craft cocktails at Squire Pub + Social, where the lively atmosphere invites relaxation and connection. For a more casual experience, enjoy poolside bites at Watertower Pool & Patio. Enjoy top-notch amenities, including indoor and outdoor pools, year-round hot tubs, a fitness center, and family entertainment like bowling, an arcade, and lawn games. At the end of an adventurous day, relax in modern rooms designed for ultimate comfort and convenience. Enjoy a stay that is moments from the South Rim and miles from ordinary.

Read all reviews and comments for this product

Overall

5 out of 5

Nice touch to the Grand Canyon

By IzMan from Israel

We were pleasantly surprised to have such a nice hotel with great amenities located close to the park. The pool and jacuzzi were refreshing after a long day hiking.

Posted byCorporate

onMay 9, 2025

Hi IzMan,

Thank you for sharing your experience with us! We’re delighted to hear that our location near the park and our amenities, including the pool and jacuzzi, added to the enjoyment of your stay. It’s wonderful to know you found the perfect way to unwind after your hike. We look forward to welcoming you back for another refreshing visit soon!

-The Staff at Holiday Inn Grand Canyon

0points

0of 0voted this comment as helpful.

Holiday Inn The Squire at Grand Canyon

Located just minutes from the South Rim, The Squire at Grand Canyon – A Holiday Inn Resort offers unmatched access to Grand Canyon National Park and nearby attractions like Papillon Helicopter Tours, Buck Wild Hummer Tours, and Roadrunner E-Bikes. Perfect for adventurers and sightseers, our resort is your ideal base for exploring one of the world's greatest wonders. With 5,000 sq ft of versatile meeting space, our resort is perfect for corporate retreats, weddings, and reunions. Combine professional facilities with the natural beauty of the Grand Canyon to create an event that’s as memorable as the location itself. After a day of exploring or meetings, indulge in a variety of on-site dining options. Savor upscale meals at Desert Lounge & Grill, start your day with hearty breakfasts at Canyon Room, or unwind with pub-style favorites and craft cocktails at Squire Pub + Social, where the lively atmosphere invites relaxation and connection. For a more casual experience, enjoy poolside bites at Watertower Pool & Patio. Enjoy top-notch amenities, including indoor and outdoor pools, year-round hot tubs, a fitness center, and family entertainment like bowling, an arcade, and lawn games. At the end of an adventurous day, relax in modern rooms designed for ultimate comfort and convenience. Enjoy a stay that is moments from the South Rim and miles from ordinary.

Read all reviews and comments for this product

Overall

1 out of 5

One of the Worst Hotel Experiences I’ve Ever Had – Completely Ignored by IHG

By Rose from England

This was hands down one of the worst hotel experiences I’ve ever had. The Wi-Fi didn’t work in our room at all, which completely disrupted my work trip. When I brought it to the staff’s attention, I wasn’t met with concern or solutions, I was accused of lying.

There was zero professionalism or hospitality. The staff were rude, dismissive, and clearly had no intention of helping. No workaround was offered. No apology. Just gaslighting and blame. I left feeling disrespected and deeply frustrated.

This wasn’t just about a faulty amenity, it was about how I was treated as a paying guest. The bare minimum of customer service wasn’t even attempted. I’ve never felt so unwelcome or devalued at a hotel.

If you expect working amenities and basic decency from hotel staff, look elsewhere. This property failed on every level.

Posted byCorporate

onMay 9, 2025

Hi Rose,

Thank you for sharing your feedback with us. We’re truly sorry to hear about the issues you faced during your stay, especially regarding the Wi-Fi and the interaction with our staff. We understand how crucial reliable service and professionalism are, particularly when traveling for work. Your experience does not reflect the high standards we strive for, and we deeply regret that we did not meet your expectations. We hope to have the opportunity to restore your trust in our hospitality in the future.

-The Staff at Holiday Inn Grand Canyon

0points

0of 0voted this comment as helpful.

Holiday Inn Express Denton - Sanger

We are perfectly situated just 40 minutes north of Dallas & Fort Worth in Sanger, Texas on Interstate 35, but that's not all! Whether you're in town for business, pleasure, or both, now's the time to Stay Smart at the new Holiday Inn Express and Suites Denton - Sanger . When it comes to pleasure, our hotel is ideal because of all the great nearby attractions, including the Texas Motor Speedway , Water Works Park, Lake Ray Roberts , Sharkarosa Wildlife Ranch and WinStar World Casino . Find shopping options at Golden Triangle Mall, Rayzor Ranch and many other local boutique shops! We are also minutes away from University of North Texas and Texas Woman's University . Our business travelers can stay connected with our free high-speed, wireless Internet access in every room. Stay on schedule with our 24-hour Business Center, featuring up-to-date news and weather. Stay alert and energetic in our Fitness Center or Outdoor Pool. Business travelers will appreciate being close to Peterbilt, Jostens, Sally Beauty Supply, Tetra Pak, Safran, ACME Brick, FEMA, Medical City Denton, Texas Health Presbyterian Hospital and the Denton Airport. . We are also the closest hotel to the Walmart Distribution Center .

Read all reviews and comments for this product

Overall

5 out of 5

Great Service

By Teeny from Oklahoma City

Rooms were very clean & comfortable. Staff was friendly & efficient. Will definitely stay again when in area.

Posted byCorporate

onMay 9, 2025

Hi Teeny,

We're delighted to hear that you found our rooms clean and comfortable, and our staff friendly and efficient. It's wonderful to know that you're planning to stay with us again when you're in the area. We look forward to welcoming you back.

-Management at Holiday Inn Express & Suites Denton-Sanger

0points

0of 0voted this comment as helpful.

Holiday Inn Express Atlanta - Tucker Northlake

The Holiday Inn Express and Suites Atlanta Tucker is nestled in the Northeastern Atlanta area where you will discover the beautiful tranquility of Tucker Georgia after visiting the exciting attractions in downtown Atlanta and the surrounding area, including Stone Mountain. Our hotel is located 5 minutes to the new Electric Owl Studios and minutes away from the brand new Assembly Studios Atlanta. Midtown Atlanta is filled with shops, restaurants, and so much more. Don’t forget to venture to the Georgia Aquarium known as one of the world’s largest aquariums. If you are a sports enthusiast, our hotel is minutes from Truist Park, home of the Atlanta Braves and is a short drive to the Atlanta Falcons Mercedes Benz Stadium and the Atlanta Hawks State Farm Arena. After touring the World of Coca Cola, you can relax by swimming in our outdoor pool or take advantage of our 24 hour fitness room. Guests staying at the Holiday Inn Express and Suites Tucker can enjoy our hotel's complimentary Hot Express Start Breakfast Bar each morning, as well as free high speed wireless Internet access. We want you to make the most of your stay with us. Whether your visit is for business or pleasure, we are dedicated to providing the high quality service you have come to expect.

Read all reviews and comments for this product

Overall

2 out of 5

Comfortable Bed; terrible service

By LRatc from Gainesville, GA

Pro: Comfortable Bed
Cons: Inefficient front desk clerk.
Reserved accessible room and provided non-refundable payment in advance, but an accessible room was NOT provided. It was late in the evening, we were tried from traveling and had to get up very early so by the time we realized the bathroom was not very workable we didn't have the strength to go all the way back down to fix the issue.
Very noisy HVAC unit; very noisy road (large truck) noise all night long
Pillows too soft for comfort
Dirty hallway carpet

Posted byCorporate

onMay 9, 2025

Hello LRatc,

We appreciate your feedback. It’s great to hear from our valued guest. Thanks for your loyalty and thanks for staying with our Holiday Inn Express and Suites.

We always ensure the best hospitality in town. I am sorry about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.

We hope to regain your trust and confidence in our service.

Stay Safe!

Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service

0points

0of 0voted this comment as helpful.

Crowne Plaza Hotels & Resorts Indianapolis-Airport

Conveniently located off I-70 and I-465, Crowne Plaza Indianapolis-Airport offers easy access to the city’s top attractions, including Indianapolis International Airport, Indianapolis Motor Speedway, and downtown Indianapolis—all less than 8 miles away. Recently renovated in 2024, our upscale full-service hotel boasts 20,000 sq. ft. of versatile meeting and event space, accommodating up to 300 guests. From grand banquets and corporate conferences to intimate gatherings, our modern venue offers customizable layouts, state-of-the-art AV technology, and dedicated event planning services. Whether you need an elegant ballroom, flexible breakout rooms, or private dining spaces, we tailor every detail to suit your vision. Enjoy thoughtful amenities like our complimentary 24-hour airport shuttle service, free parking, convenient Park & Fly program, and free Wi-Fi. Savor delicious dining at our award-winning chef-inspired restaurants, The Landing Restaurant and Outer Marker Lounge. Stay active in our 24-hour Fitness Center, productive in our Business Center, and enjoy ultimate comfort in our spacious guest rooms with plush new beds and modern amenities. We provide unparalleled service to make your stay in Indianapolis unforgettable!

Read all reviews and comments for this product

Overall

5 out of 5

Great he staff were friendly

By Shanna from Ct

The staff made check in seamless and a good experience. The housekeeping team were also very helpful

Posted byCorporate

onMay 9, 2025

Shanna, we're delighted to hear that you had a seamless check-in experience and found our staff, including the housekeeping team, to be helpful. Your kind words are greatly appreciated and we look forward to welcoming you back in the future.

-The Staff at Crowne Plaza Indianapolis - Airport

0points

0of 0voted this comment as helpful.