A Stay Like No Other
Welcome to the Holiday Inn Express & Suites – Latham
Right off I-87 just 5 minutes from Albany International Airport & 15 minutes from downtown Albany. Conveniently located near 4 nationally recognized universities and historic Saratoga Racecourse, site of the 2025 Belmont Stakes. You’ll love nearby attractions such as Empire State Plaza, NY State Museum, and abundant Arts and Entertainment. Check out the Capital Region’s premier shopping destinations: Colonie Center Mall, Crossgates Mall, & Clifton Park Center.
Unforgettable experiences await visitors at the Baseball Hall of Fame in Cooperstown, a charming drive away through the Catskills. Breathtaking sites like Cohoes Falls (USA’s 2nd largest waterfall) and striking vistas of Thacher Park and the Helderbergs await. Take a short drive to scenic Lake George … delight in a steamboat cruise, visit historic Fort William Henry, and enjoy free family-friendly recreation: hiking, biking, canoeing, skiing.
We feature a free shuttle (7:00am – 3:00pm) to Albany International Airport, 24-hour Business Center, free high-speed Wi-Fi Internet, and flexible meeting spaces (seating up to 300).
Take a dip in the indoor pool and whirlpool, workout in the newly renovated Fitness Center … and don’t forget our complimentary hot breakfast buffet! Plan A Stay Like No Other!
Shared with front desk, the photos i had of the heavy stains on shower curtain and human hair clumps in shower and on curtain. They advised they would share with manager, I encourage followup with me as I have been with IHG for 18 years, but that followup has yet to occur. I will try them again in a couple weeks.
Posted byCorporate
onMay 9, 2025
Hi JZCSC,
Thank you for choosing to stay at the Holiday Inn Express & Suites Albany Airport Area-Latham and for being one of our IHG® One Rewards Diamond Elite members.
We strive and work hard to provide a relaxing atmosphere and exceptional amenities to our guests, and I'm sorry to hear about your experience. Your feedback is important to us, so I've shared it with our hotel management, and we will use it to uphold the hotel's standard.
We can't wait to welcome you back for your next visit.
Regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Relax and Unwind at Our New Hotel in Statesville With top-notch amenities and quality service, the newly built Holiday Inn Express® hotel in Statesville promises guests a worry-free stay. Ideally situated off I-40, just a half mile from I-77, our hotel offers contemporary, practical guest rooms in a location that is hard to beat. Leisure travelers love our Statesville, North Carolina hotel's close proximity to area attractions such as Richard Petty Motorsports Museum and Gift Shop, Lake Norman State Park, Hiddenite Gems, National Balloon Rally and downtown Statesville. Guests of our hotel start each morning off right with a complimentary, hot breakfast from our Express Start Breakfast Bar, which features our signature cinnamon rolls. Guests traveling to Statesville for work, appreciate our close proximity to local businesses, including Iredell Memorial Hospital, DANA Corporation and JC Penney. For added convenience, we offer a 24-hour Business Center with fax, copy and computer services. Our hotel in Statesville also has a 100-square foot boardroom that is ideal for business meetings, receptions and events. During your stay, enjoy other comfortable amenities such as free high-speed Internet access, a 24-hour Fitness Center, on-site laundry facility and heated, indoor pool. Make your reservations today, and let our professional and friendly staff welcome you to your home away from home at our hotel in Statesville.
We stopped on our way from FL to Canada. Front desk staff made check in easy and quick.
Our bed moved a lot. The frame squeaked and it just rattled at every move we made. Rolling over the bed made a crashing noise. It wiggles constantly.
The door slamming until 2 am, left me exhausted. I know staff cannot help this it’s due to guest, but with the big drive we had sleep was very important to us.
The walls are very very thin.
Room AC has a bit of a smell to it. Bathroom floor wasn’t really mopped.
We crashed for a couple hours but then just got up at 430 and headed out.
I don’t think I’d select this hotel to stay at again unless last resort.
I hate leaving a negative review.
Posted byCorporate
onMay 9, 2025
Hi LMcW,
We appreciate you taking the time to leave an honest review.
We aim for a perfect retreat at our hotel, where comfort meets convenience, and I'm sorry to hear about your experience. We are dedicated to continually enhancing our service to ensure every guest enjoys a memorable stay, so I shared your feedback with our hotel management to improve guest satisfaction.
Again, thank you for choosing to stay at the Holiday Inn Express & Suites Statesville and for being one of our IHG® One Rewards members.
We'd be delighted to welcome you back for your next visit.
Regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Washington DC East- Andrews AFB. This suburban Washington, DC hotel is 1.5 miles from Andrews Air Force Base, home of Air Force One, and 8 miles from downtown Washington, DC. We are located at exit 7B, just off the I-95/I-495 Capital Beltway. Our guests enjoy the convenience of many nearby attractions including: National Harbor, Old Town Alexandria, Six Flags Amusement Park, downtown Washington DC, FedEx Field (home to the Washington Football Team), the Capital Building, the National Mall, the White House, and the Smithsonian Museums. Business travelers will appreciate our close proximity to Boeing, Suitland Federal Center, US Patent Office, Bolling AFB, Anacostia Naval Station, Washington Navy Yard, and the corporate parks of Largo/Upper Marlboro. Maintain your daily routine by utilizing the on-site Fitness Center and seasonal outdoor pool. Our fully renovated hotel includes an upgraded wired and wireless high-speed Internet access network, which meets higher federal government security thresholds. Enjoy our complimentary hot breakfast buffet each morning to start your day off right.
if you read my chats with your Reps, on April1-2, you will see why they have this review. It is a place that reminded me of an old nursing home that we saw during Covid 19!
Posted byCorporate
onMay 9, 2025
Hi XFBI,
Thank you for being a loyal IHG One Rewards Platinum Elite member. We appreciate you choosing the Holiday Inn Express Washington DC East-Andrews Air Force Base for your recent stay.
Our goal is to provide a comfortable and restorative environment, and I'm sorry your experience didn’t reflect that. Your insights are important to us, and I have shared your feedback with our hotel management to consider for enhancements. I've also sent you an email to discuss the situation further.
We deeply appreciate your trust in us and hope to have another chance to serve you better.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
The Holiday Inn Express Los Angeles Downtown West is the newest mid-scale hotel in the LA City Center area. Conveniently located off I-10, I-110 and HWY 101 , our beautiful 100% non-smoking hotel is minutes from Downtown Los Angeles, LA Convention Center, Staples Center, Kodak Theatre, Dodger Stadium, China Town as well as a huge variety of restaurants and shopping .
Our modern, sophisticated design offers a plethora of amenities such as spacious guestrooms featuring luxurious new bedding, high speed Internet, hot breakfast, fitness room, business center, meeting rooms and a newly designed Yoga area.
Nestled on the Pacific Coast , we are centrally located between Hollywood, Beverly Hills, Malibu, Santa Monica, Pacific Coast Highway (PCH), Long Beach, Burbank, Anaheim, Catalina Island, Disneyland, Universal Studios, Six Flags Magic Mountain, Knott’s Berry Farm, Walk of Fame, Fashion District, USC, Orange County and the Beaches in Redondo, Manhattan, Huntington, Newport, Laguna and San Clemente . Southern California offers many attractions in surrounding cities such as Ontario, Santa Barbara, Riverside, Palm Springs, San Diego, Pasadena, San Bernardino and Irvine . We are certain that your stay in the Greater Los Angeles area will be exciting and pleasurable. So Stay Smart at the Holiday Inn Express Los Angeles Downtown West !
Unfortunately, this hotel does not belong to this street and neighborhood. Everything about hotel was excellent: staff, room and security on property. However, every time we walked from hotel to metro station nearby, 5 mintues away, there were either: someone passed out on the street or someone asking for a dollar or cigarette. Very dangerous for anyone for this scary 5 minute walk and streets very dirty littered with drug paraphenelia and human excrement. Every single night, there was either loud shouting or police sirens on the street: terrible and couldn't sleep even though my room was away from street. Price paid was not justified given the risks the guests take with the scary neighborhood.
Posted byCorporate
onMay 9, 2025
Hi renato,
It's always a pleasure hosting you as one of our Platinum Elite members for IHG One Rewards. Thank you for choosing to stay at the Holiday Inn Express Los Angeles Downtown West.
We aim to provide an accommodation where our guests can enjoy the many attractions in the surrounding cities within Southern California, and I am sorry to learn about the situation. I have shared your comments with our hotel management for reference and improvement, and also sent you an email to discuss your experience further.
We look forward to having the opportunity to restore your confidence in our hotel.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
At the crossroads of Canal and Bourbon Streets, in the heart of New Orleans, Crowne Plaza New Orleans French Quarter – Astor invites you to experience a seamless blend of comfort and sophistication. With 20 versatile meeting rooms and 32,000 square feet of event space, our hotel is a haven for grand conferences and unforgettable celebrations.
Step into the vibrant tapestry of the French Quarter, where cobblestone streets tell tales of history. Savor the sweet, powdered magic of beignets at Café du Monde, delve into the compelling stories at the National WWII Museum, or uncover treasures while antique shopping along Royal Street and the Garden District. Roar with the crowd at Caesars Superdome, then indulge in rich Cajun flavors as jazz melodies weave through the air, capturing the city's soul.
When the day’s adventures wane, retreat to our elegant guest rooms and experience the restorative comfort of our plush bedding, free Wi-Fi, and premium amenities. We look forward to welcoming you to our charming New Orleans French Quarter hotel.
There is not one thing I can say positive about my recent stay at this hotel. My experience from checkin to parking services, perks for diamond elite didn't exist, roaches in room, room.was needing updates due to being damaged and wear. The charge for daily parking was 50.00 per day and the wait to get car ranged from 35 to 50 minutes. Meaning you had to stand in front of hotel for the entire wait. When paying a service the service should be done in a reasonable manner. Also the VIP lounge didn't exist. I went to the area at the posted time and no staff showed up. I was told sometimes they are too busy to have that service. Also no breakfast vouchers for diamond status. Was told they dont do that service either. Throughout my stay I killed several small German roaches that were running across the counter top and when I got up to use the restroom..Totally discussed!
Posted byCorporate
onMay 9, 2025
Hi PaigeBS,
We are glad to host one of our IHG One Rewards Diamond Elite members. Thank you for choosing to stay at the Crowne Plaza Hotels & Resorts New Orleans French Quarter - Astor.
We strive to provide relaxation to our guests, and I'm sorry to learn about the situation. I want to personally thank you for sharing your thoughts. I've passed along your feedback to our hotel team so we can improve for the future. I also sent you an email to discuss your experience further.
Thank you for allowing us to host you.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Welcome to the 2018 Quality Excellence Award Winning hotel Holiday Inn Express & Suites Champaign North - Rantoul, Rantoul, Illinois!
The award winning Holiday Inn Express & Suites Champaign North - Rantoul is located 15 miles north of Champaign/Urbana, the home of the University of Illinois. Convenient from Interstate 57, the hotel is nestled in the farming community of Rantoul. The hotel is located near local attractions including Hardy's Reindeer Ranch, Hap Parker Family Aquatic Center and Heritage Lake Park.
For our business travelers, the Holiday Inn Express & Suites Rantoul is a short distance from many local companies including Vista Outdoor, Jeld-Wen, Gordyville, Conair Corporation, Charles Industries, Rantoul Foods and the Rantoul Business Center.
Located near the University of Illinois and just two hours south of Chicago, our 24-hour Business Center and Board Room are perfect for any small meeting in this East central Illinios community.
No matter what brings you to Rantoul, the hotel's amenities help make it the perfect place to relax and enjoy your stay. Enjoy the indoor pool, 24-hour Fitness Center and each morning delight in the free hot Express Start breakfast.
Make reservations today to experience everything the Holiday Inn Express & Suites Champaign North - Rantoul hotel has to offer.
Rantoul's Holiday inn Express was way over priced!! Over $500 for 2 nights and the hotel was definitely nothing special!! After having our room booked for months they called me and tried to tell me someone was extending their stay, so I couldn't have the room I booked. My daughter was getting married in a neighboring town with no hotel's available. I couldn't believe it!! There was expired milk in the very warm refrigerator at breakfast. Just Gross!! I would not recommend this hotel!!
Posted byCorporate
onMay 10, 2025
Hi CH22,
We’re so grateful that you chose to stay at the Holiday Inn Express Rantoul, and it was a pleasure having you as one of our IHG One Rewards members.
While we are committed to offering an efficient and frictionless experience for guests, I am sorry to learn about the situation. Thank you for highlighting these as part of your comments; I have shared your insights with our hotel team to ensure we address them effectively and help us with future improvements.
We hope to have the pleasure of your company soon.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Upscale All Suite Hotel located in the Stone Oak area of San Antonio
When you are at the crossroads of booking a business trip or a vacation, adventure begins at the Staybridge Suites Stone Oak. We are located 10 minutes north of the San Antonio International Airport with nearby attractions such as Natural Bridge Caverns, and Morgan's Wonderland. Neighboring business include N. Central VA Clinic, Methodist Stone Oak Hospital, and N. Central Baptist Hospital to name a few.
Our free shuttle operates in a generous 5 miles radius from the hotel and takes you to local businesses, shops, and dining. Our accommodations also offer free Wi-Fi, guest laundry, parking (underground parking garage available), daily hot breakfast and Social Mon-Wed 5:30pm-7:00 pm. Maintain your workout routine at our 24-hour Fitness Center or go for a swim in our outdoor pool with 10,000 sq. ft. courtyard with free for guest use BBQ pavilions.
We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Guest suites are apartment-style studio, one bedroom or two-bedrooms Suites equipped with full size fully equipped kitchens.
Cons: There seems to be a ongoing roof leak with no repair. In my suite you could tell someone tried to repair a leak in the bedroom but it was not completed. In the living room the ceiling was stained. The vent in bedroom #2 was covered with a black substances, we determined was dust when we wiped it. The HVAC unit was in the closet in bedroom #2 was blinked, filters not changed. The property seems to need some regular maintenance completed. The fire alarm went off, it was confusing on what process to follow. No one gave the all clear to return to the building, some people did not evacuate the building. Housekeeping: They ran out of towels and asked guests to place towels outside of the door. The pool area chairs need to be replaced. Breakfast was ok. Pros: Location is great
Posted byCorporate
onMay 10, 2025
Hi RLTT,
Thank you for being an IHG One Rewards member and for staying with us at Staybridge Suites San Antonio - Stone Oak.
We strive to ensure each guest has a high-quality stay experience, and I’m truly sorry to learn that your visit was not as smooth as we had hoped. Your feedback has been shared with our hotel team, and this will help us work on improvements to enhance the experience for you and our future guests.
We look forward to welcoming you again soon.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Welcome to the new Holiday Inn Express & Suites Lancaster East-Strasburg!
Strasburg’s newest and most modern hotel is nestled within the quaint village of Strasburg. The hotel is centrally located just minutes away from Route 30, Old Philadelphia Pike, Interstate 283 and Downtown Lancaster.
Business travelers will benefit from the proximity of our Holiday Inn Express & Suites hotel to many nearby companies including Case New Holland, Chrysler Ag, Con Ag Foods, Exelon Energy, Kellogg Co, CLC and Tyson Foods.
Our hotel offers easy access to many attractions including Sight and Sound Theater premiering Queen Ester, Strasburg Railroad, National Toy Train Museum, American Music Theater, Dutch Wonderland Amusement Park, and Kitchen Kettle Village . Guest can enjoy the convenience of Shops@Rockvale and Tanger Outlet shopping centers in close proximity.
Hotel guests can enjoy amenities including business and family friendly accommodations, Indoor Pool, free high-speed wireless Internet access, and our complimentary Express Start™ breakfast served daily. Don’t forget to try our Holiday Inn Express exclusive cinnamon rolls included in the complimentary hot breakfast. Guest can also experience our fully equipped fitness facility. This space has been specifically designed with your health and wellness in mind.
There was a lot of noised coming from the building and activity outside our room.
Posted byCorporate
onMay 10, 2025
Hi Roland6250,
We value you as an IHG One Rewards Gold Elite member, and we appreciate your stay at the Holiday Inn Express Lancaster East - Strasburg.
We strive to be consistent in providing clean and comfortable rooms, and I'm sorry that's not the case this time. I've shared your comments with our local hotel as part of our commitment to improve our rooms and services.
Your satisfaction means a great deal to us, and we hope to earn your trust on your next visit.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
We are located in Saginaw Township, near Bay City and a short drive to Midland. Located just off I-675, and we're only five miles from downtown Saginaw.
Our hotel is centrally located to all of the Tri-Cities' area attractions, from the nearby Fashion Square Mall and the open waters of Saginaw Bay. If golfing has brought you to the area, you'll appreciate that we are near many golf courses including Apple Mountain and Swan Valley. We are also a short drive to the Birch Run Premium Outlet Mall and Frankenmuth's Little Bavaria German Village.
Corporate travelers appreciate our close proximity to many local businesses including the World Headquarters of Dow Chemical, Dow Event Center, Covenant Healthcare & Saint Mary's. Also, Saginaw Valley State University and Delta College is 2 miles down the road. Our meeting space is 1,000-square feet, perfect for your next event. We have a 24-hour business center and free high-speed internet access for your traveling needs.
Whether business or pleasure brings you to Saginaw, our hotel's ready to meet your needs. Amenities at this hotel include 24-hour snack shop, a complimentary, hot breakfast bar, a 24-hour fitness center, indoor pool and whirlpool. You'll find comfortable accommodations and quality amenities when staying with us, so make your reservation today!
THIS IS THE FILTHIES HOLIDAY INN WE HAVE EVER STAYED AT. FROM THE ROOM BEING DIRTY, THE REMOTE NOT WORKING, 2 LIGHTS NOT WORKING, DIRTY SHEETS, HAIR IN THE TUB, HOLE IN THE TOWELS AND WASHCLOTHS VERY WORN. BUG COMING OUT THE BIG HOLE AROUND THE SHOWER HEAD. DAMAGED WALLS, DIRTY FRIDGE, THE FOOD AREA WAS NOT SANITIZED, FLIES ON BAGELS, TOASTER DIDN'T WORK GOOD, EGGS WAS WATERY AND POTATOES WAS COLD. I MEAN THE LIST GOES ON AND ON. WE WILL NEVER STAY AT THIS LOCATED AGAIN.... LIKE EVER AND I WOULD NOT RECOMMEND IT TO ANYONE
Posted byCorporate
onMay 10, 2025
Hello WANNIE,
Thank you for staying at our Holiday Inn Express & Suites Saginaw. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J. Case Manager IHG Hotels & Resorts Service
As a Universal Partner Hotel, Holiday Inn & Suites Across from Universal Orlando is your family-friendly gateway to fun!
Take advantage of our scheduled shuttle service to Orlando’s popular theme parks. Steps from Universal Orlando, Universal Islands of Adventure, Universal Volcano Bay, Universal Studios Florida, and Universal CityWalk, we are just 15 minutes from SeaWorld® Orlando, Discovery Cove®, and Walt Disney World Resort®. Shop the mall at Millennia and I-Drive.
Three miles from the Orange County Convention Center makes us ideal for business travelers. Plus, we offer meeting and event venues and a 24-hour Business Center.
Enhance your stay with top-notch amenities like an outdoor pool and Fitness Center. Kids 11 and under eat free at TGI Fridays, onsite at our hotel, specializing in an early breakfast buffet, lunch, dinner, and happy hour options. Your pet will enjoy our Bark Ave dog park, while your kids will love our splash zone and 24-hour Arcade. Our property is secured by parking gates, parking rates apply.
Stay with us and make your Orlando adventure unforgettable!
The staff was very rude even at check in. There were dead roaches in the elevator and floor in walk ways. There were live roaches crawling in hall way near my door.
Posted byCorporate
onMay 10, 2025
Hello Brandie,
Thank you for staying at our Holiday Inn & Suites Across From Universal Orlando. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J. Case Manager IHG Hotels & Resorts Service