Welcome to avid hotel Summerville in Summerville, SC. Situated just a short drive from downtown Charleston, Trident Medical Center, and the picturesque Magnolia Plantation and Gardens, our hotel offers a convenient base for both business and leisure travelers.
At avid hotels, we understand what’s important for everyday travel. Enjoy complimentary parking, Wi-Fi, and 24/7 freshly ground bean-to-cup coffee. Find your everyday essentials at our 24-hour market. Start your mornings right with our complimentary, high-quality grab-and-go breakfast, offering a variety of options to fuel your day.
At avid hotels, we focus on the essentials that make a difference. Enjoy your stay at avid hotel Summerville.
Nice and clean but king room was so cramped, and there is no shelving or drawers to store belongings. So you have to open your suitcase on the floor and live out of it. And there is barely room to walk around the bed as it is.
Posted byCorporate
onMay 10, 2025
Hi Momofsons,
Thank you for staying at our avid hotels Summerville and sharing your experience. We appreciate you choosing IHG Hotels and Resorts for your travel needs since 2021.
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference for improvement.
We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D. Case Manager IHG Hotels and Resorts Service
Located in Southwestern Michigan, halfway between Chicago and Detroit, the Holiday Inn Express & Suites Kalamazoo West hotel is both a convenient workplace and an ideal getaway spot. It is easily accessible from I-94 and US 131. We are also just minutes away from Western Michigan University . If you're visiting the hotel for work in Kalamazoo, you can rely on the free high-speed, Wi-Fi access and the 24-hour Business Center to help you meet deadlines. Major corporations, such as Pfizer , Stryker and Borgess Medical Center are within miles. Leisure guests can enjoy amazing attractions in and around Kalamazoo, Michigan. Known as one of the top 10 beer cities in the US, the craft beer industry has been brewing since 1985. We also have a wide variety of bicycle trails for all levels of expertise. The Kal-Haven trail ends at the beautiful shore of Lake Michigan. Our great location is also near two dozen golf courses, and is home to the Wings Event Center . You can begin each morning with our Express Start Hot Breakfast , and after a busy day unwind in the indoor pool or sweat off stress in the 24-hour Fitness Center. Our comfortable accommodations provide the amenities and services travelers expect at an affordable price!
The first assigned room had broken HVAC. Don't ask me to wait for maintenance, assign me another room immediately. Once that was settled, our three night visit was pretty good. We were greeted with member's cookies and bottles of water. Nice! Good breakfast choices, but staff needs to keep an eye on the milk expiration dates. TV channels very limited.
Posted byCorporate
onMay 10, 2025
Hi kiter,
Thank you for staying at our Holiday Inn Express & Suites Kalamazoo West. A pleasure having you as one of our IHG One Rewards members since 2023.
We’re determined to provide a space where guests can have a pleasant lodging experience and thank you for the positive feedback. I'm sorry for what happened during your stay. I have shared your comments with the hotel management, and I trust that the actions to be taken will make your next stay with us better than the last.
Your business with IHG Hotels and Resorts is appreciated. Stay safe and I hope you stay with us again!
Many Thanks,
Rosh D. Case Manager IHG Hotels and Resorts Service
The all new Holiday Inn Express and Suites, located off Hwy 186 and Hwy 77 in Texas, is located near Downtown Pocket Park as well as the Department of Homeland Security Immigration Center and Willacy Center. A variety of shopping and dining options are located nearby.
Our warm and welcoming staff invites you to enjoy all of our amenities to make your stay both comfortable and memorable. Catch up on work in the Business Center or take a dip in the heated indoor pool and spa. Stay fit while traveling in our on-site state of the art Fitness Center.
Each oversized comfortable room at the Holiday Inn Express and Suites Raymondville has a variety of amenities like complimentary high speed Internet access, microwaves, refrigerators, large HD TVs with an expanded selection of channels. We also offer a variety of suites to suit all travelers from the family needing extra space to the business traveler needing to conduct meetings from their suite.
Guests enjoy our complimentary Express Start hot breakfast served every morning including the signature cinnamon rolls.
Probably most important of all!! No hot water in the shower!! Very disappointing. And the breakfast was also disappointing. Overall, not a great exper
ByH R LewisfromTexas
Probably most important of all!! No hot water in the shower!! Very disappointing. And the breakfast was also disappointing. Overall, not a great experience!
Posted byCorporate
onMay 10, 2025
Hi H R Lewis,
Thank you for staying at our Holiday Inn Express & Suites Raymondville and sharing your experience. We appreciate you always choosing IHG Hotels and Resorts for your travel needs as an IHG One Rewards Silver Elite member since 2024.
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference for improvement.
We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D. Case Manager IHG Hotels and Resorts Service
Situated near the heart of Kyoto, Holiday Inn Kyoto Gojo is the perfect base for sightseeing and business. Nestled conveniently near the city’s lively centre, the Gojo district offers a calm retreat with its unmistakable charm, making it a preferred choice for travellers seeking comfort, accessibility, and an authentic Kyoto experience.
With amenities like a rooftop public bath with a view of Kyoto Tower, and practical touches like our gathering and meeting spaces, Holiday Inn Kyoto Gojo is the preferred choice for travelers seeking comfort and convenience.
Our open lobby is the perfect space for family gatherings, socializing with friends, or enjoying quiet “me time.” Let our Kyoto-loving team be your guide, offering heartfelt service for each guest.
Let us help turn your Kyoto trip into a cherished memory. A journey from Gojo, from the heart—Holiday Inn Kyoto Gojo.
The reception was very poor of handling my booking. He mentioned he was unable to honor my booking because i booked for 1pax. He insisted me to pay for an upgrade to Suite room for my 3 nights stay. I immediately make another booking at the same room type for 2 pax and booking was successfully made. This is very unprofessional and he was inflexible to provide an alternative to the guest.
Posted byCorporate
onMay 10, 2025
Hi Leecons88,
Thank you for staying at our Holiday Inn Kyoto Gojo and sharing your experience. We appreciate you always choosing IHG Hotels and Resorts for your travel needs as an IHG One Rewards Silver Elite member since 2018.
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference for improvement.
We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D. Case Manager IHG Hotels and Resorts Service
Whether you're in Houston for business, leisure, or a visit to the Texas Medical Center, our hotel's location is perfect for your needs. We are conveniently located off I-610 and just minutes from NRG Stadium, Rice University, and the world's largest Medical Center. For those visiting the Texas Medical Center, our hotel provides shuttle service to major medical institutions such as MD Anderson, Texas Children's Hospital, and Baylor Clinic. If you're looking for relaxation and family fun, you can enjoy a picnic in nearby Hermann Park, visit the Zoo, or attend the Livestock Show and Rodeo at NRG Stadium. If you love to learn, the Museum District is just a few miles away, offering days of exploration. Additionally, convenient access to the Stella Link Shopping Center and the opulent Galleria makes it easy to indulge in the best shopping experiences Houston has to offer. Our 24-hour Fitness Center makes it easy to stay on top of your exercise routine, and you can relax at the Gazebo Grill. With our hotel's free guest laundry facilities, affordable Candlewood Cupboard store, and free coffee bar, you'll feel right at home at Candlewood Suites Houston Medical Center. NRG will be hosting the CONCACAF Gold Cup, Soccer Champions Tour, and Beyonce Concert in the upcoming months. We welcome you to come out and enjoy the fun!
Manager and staff sucks had to sleep in wet bed told night crew they gave me 2 sheets pillow cases was wet also I told manager in morning the staff denied everything even tho I asked the person to Take notes and feel that the covers was wet he agreed that is was next day no one knew what i was talking about
Posted byCorporate
onMay 10, 2025
Hi McGee,
Thank you for staying at our Candlewood Suites Houston Medical Center and sharing your experience. We appreciate you always choosing IHG Hotels and Resorts for your travel needs as an IHG One Rewards Gold Elite member since 2024.
I am sorry for what happened during your stay with us. I've shared your feedback with our hotel management on this concern so they can take swift measures to avoid a repeat of the situation. I have also sent you a private message to discuss this further.
We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D. Case Manager IHG Hotels and Resorts Service
Our Holiday Inn Houston NRG /Medical Area is located next door to NRG Stadium and NRG Park in south Houston. The hotel is easily accessible from the 610 loop and the downtown, while Minute Maid Park, Museum District and the George R. Brown Convention Center are just minutes away. The Texas Medical Center is less than two miles away and the hotel offers shuttle transportation to all of these medical facilities including the acclaimed MD Anderson Cancer Center. The popular Houston Museum District is just minutes from our Houston, Texas hotel near Hermann Park including the Houston Zoo.
Our hotel in Houston offers spacious rooms and suites with plenty of room for the whole family. Top hotel amenities include mini fridges and microwaves and Keurig Coffee Maker with daily coffee in all of our hotel guest rooms. Hotel provides work areas with premium business features such as complimentary wireless Internet and complimentary local and 1-800 calls. Over 2,300 square feet of meeting space and event facilities are available for business meetings, baby showers, family reunions and special events.
I have stayed at many IHG hotels over the last year for work (Mainly Express) and chose this one because it was listed on a preferred hotel by MD Anderson who I was visiting the next morning.
My wife and I arrived later in the evening about 8pm and as we walked to our room, I could tell the hotel needs updating and I was very skeptical on what the room would be like. As we walked into our room it was not inviting at all. The couch in the corner had several stains on it and we always check the mattress and when we pulled the sheets there was big stain on the mattress (appeared to be blood) which was enough for us. I was ready to leave but being late I decided to speak with staff. They offered me a "suite" which I hoped would be better, so I accepted it. It was better than the first room however (not much) there were stains all over the carpet and the room had 2 A/C units which one blew cold air, and one did not. The one by the bed did not but it was even later, and I just wanted to go to bed because I had an early appointment. The sleep was not good my wife and I were both hot because the room would not cool own. We could not wait to leave the next morning. Easily top 3 of one of the worst hotels I have stayed at.
Posted byCorporate
onMay 10, 2025
Hi Thomas,
Thank you for staying at our Holiday Inn Houston South- NRG Area - Medical Center and sharing your experience. We appreciate you always choosing IHG Hotels and Resorts for your travel needs as an IHG One Rewards Platinum Elite member since 2024.
We’re determined to provide a space where guests can have a pleasant lodging experience, and I am sorry for the situation. I have alerted the hotel management about what happened and have also sent you a private message to discuss this further.
We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn Express & Suites Downtown Chattanooga! Strategically positioned between the Southside and Downtown areas, the Holiday Inn Express & Suites Downtown Chattanooga is a convenient location for the Scenic City's main attractions and local businesses. Families and outdoor lovers will appreciate the numerous activities the city has to offer. Minutes from beautiful Lookout Mountain, guests will enjoy views from Rock City and the natural rock formations of Ruby Falls . Downtown attractions like the Tennessee Aquarium, Discovery Museum, and Riverfront are perfect for leisure time with the family, while the historic Southside is home to unique dining and nightlife options. Our location is also ideal for those coming to the city for business--TVA, EPB, and Blue Cross Blue Shield are a few of the local businesses nearby. The Holiday Inn Express & Suites Downtown Chattanooga is certain to please the busy executive or leisure traveler with an array of special amenities including a free hot buffet breakfast, free Wi-Fi , a business center, and a 585 sq. ft. meeting room perfect for small meetings. Guests can continue their health routine in our 24-hour fitness center and indoor pool. In the evening, relax in our cozy guest rooms and suites with comfortable bedding, a flat-screen TV, a large desk, and an ergonomic chair. Friendly service and a relaxed Southern atmosphere await at our Holiday Inn Express & Suites.
Such a major major issue I can’t even begin to describe how angry I was. We arrived for our reservation, it’s like 3am. And we were informed that we had “already check in”. So confused, we tried to get to the bottom of the issue and the front desk attendant had no idea what had happened. As it turns out, they GAVE AWAY OUR ROOM. And that would be bad enough, but no. They did not change the name or the address of the person for that room. So they let SOMEONE ELSE check into our room under my name. Such a breach of confidentiality and trust from a Hotel chain that prides itself on service. So here it is, 3-4am and we are informed we no longer have a room. The sister hotel is booked. So now we have to be put into a hotel further in town that’s MUCH more expensive. If it wasn’t for the nice people at the Indigo Hotel helping me with this issue, I would be far more livid than I already am.
Posted byCorporate
onMay 10, 2025
Hello TheRightedOne,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Chattanooga Downtown, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Hotel and Suites in Mattoon near Lake Land College and Eastern Illinois University. Our Mattoon, IL hotel is the perfect choice for both corporate and leisure travelers. Families looking for lodging in Mattoon will not be disappointed by our hotel, located just off I-57 between Effingham & Champaign. We offer you proximity to many local attractions including the Lincoln Log Cabin State Historic Site, Fox Ridge State Park, and the Douglas-Hart Nature Center. Other nearby activities include Lake Mattoon, Lake Shelbyville (11,000 Acres of Water), Rockome Gardens, and shopping at the Tanger Outlet Mall.
Situated in a suburban area of Mattoon, Illinois, our hotel is close to several companies including Hydro Incorporated, Mediacom, Bimbo Bakeries, Rural King, Sarah Bush Lincoln Medical Center, and the Mattoon Softball Complex. In addition, we provide a Business Center with a fax machine, printer, copier, public computer, and free high-speed, wired and wireless Internet access.
Our hotel offers everything you need for a comfortable stay, from modern accommodations to free hot breakfast, a 24-hour fitness facility, on-site parking, and free Wi-Fi. Each of our guest rooms are equipped with plush bedding, 42-inch TVs, Microwaves, Mini Fridges, and Keurig Coffee Makers.
Whatever brings you to Mattoon, IL, be our guest at the Holiday Inn Express & Suites Mattoon
We stayed here on a trip to Kentucky for a dog show. Upon entering our room we did a room check(when traveling with dogs we check the floor for dropped pills etc) for safety of the dogs. The right side of the bed the carpet was covered in toenail clippings. The furniture was dirty and in disrepair. When we told the staff at the front desk we were told we'd have to vacuum the toe nail clippings up ourselves or change to a single king room and share a bed. No other hotels nearby had openings or we would have left. So we vacuumed our room. Would not recommend, and will not stay again. Really disappointing to pay $262 to sleep in a filthy room.
Posted byCorporate
onMay 10, 2025
Hello LysineC,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Mattoon, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Enjoy the well-appointed Holiday Inn Express, Hudson MA Located just off I-495 and I-290, the Holiday Inn Express® Hotel Boston – Marlboro offers a unique location among area accommodations. Just minutes from local corporate headquarters and the Massachusetts Turnpike, our hotel is also near Worcester, Framingham and Boston . This is one of the best Marlboro, MA area hotels you can find. Because business travelers visit the Marlboro area so often, we have become the preferred hotel by many nearby corporations, including Intel, IBM, Cabela's, Jabil, HP, Boston Scientific, Raytheon, Lowes & General Electric . We make it easy to complete work without even leaving the property. Our Hudson, MA hotel's Business Center is provided for guests in need of print, fax, copy and PC services. Additionally, we offer free high-speed, wireless Internet access throughout the hotel. With Nashoba Valley Winery , DCU Center and the New England Sports Center just a few minutes away, our Hudson, MA hotel's accommodations are also popular among leisure travelers. We're the perfect stop on any tour of beautiful New England with the Boston metro just right down the road. In addition to a great locale, this hotel in the Boston - Marlboro area features great amenities, including a Fitness Center, Business Center and free Express Start Breakfast.
Worst holiday inn I have stayed at. Strong terrible odour in hallways and in room. Water pressure in shower was non existent and everything was dated. Also found a Beatle in room.
Posted byCorporate
onMay 10, 2025
Hello Jj45,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Marlboro, where our guest's needs matter most. We value you as an IHG® One Rewards Platinum Elite member and your loyalty to our brands since 2023.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Situated near the heart of Kyoto, Holiday Inn Kyoto Gojo is the perfect base for sightseeing and business. Nestled conveniently near the city’s lively centre, the Gojo district offers a calm retreat with its unmistakable charm, making it a preferred choice for travellers seeking comfort, accessibility, and an authentic Kyoto experience.
With amenities like a rooftop public bath with a view of Kyoto Tower, and practical touches like our gathering and meeting spaces, Holiday Inn Kyoto Gojo is the preferred choice for travelers seeking comfort and convenience.
Our open lobby is the perfect space for family gatherings, socializing with friends, or enjoying quiet “me time.” Let our Kyoto-loving team be your guide, offering heartfelt service for each guest.
Let us help turn your Kyoto trip into a cherished memory. A journey from Gojo, from the heart—Holiday Inn Kyoto Gojo.
Friendly staff and good location to everything (for me), but I expected better upkeep (toilet seat damaged) and cleanliness (corners dusty). Place is great if in USA or Europe, but not quite up to the standards of other comparable hotels in Japan. Onsen smelled a bit of chlorine, so it felt more like one big heated pool. Jets were nice, though. For most Western guests, this place is probably fine, but it's room sizes are the only advantage over other Japanese business hotels.
Posted byCorporate
onMay 10, 2025
Hello FreqAsiaTraveller,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Kyoto Gojo, where travel is a joy for all. We value you as an IHG® One Rewards Platinum Elite member and your loyalty to our brands since 2017.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. We are happy about your compliments, and our staff would be most grateful to know they had made a difference in your experience. I will share your feedback with our upper hotel team regarding the issues, and I am confident that we will identify the areas that require improvement.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service