The Holiday Inn Express Plymouth is an ideal spot for a dreamy Massachusetts getaway. There is so much to experience around our Plymouth, MA hotel—from whale-watching and deep-sea fishing to countless museums and professional sporting events. Head out to the Cape Cod National Seashore, catch a Red Sox game, or spend your afternoon catching some sun on one of the many nearby beaches. Whatever it is that you’re doing in the Plymouth region, we’re happy to be your cozy headquarters for the occasion. Our indoor heated pool is an amenity that keeps guests returning time and time again. We have free parking, plush guest rooms, and a convenient location. We also offer a fitness center, business center with all of the resources you’ll need when away from the office. When you’re not enjoying our pool or serene sundeck, your room is a cozy place in between activities. Tastefully appointed and designed with home in mind, you’ll have premium bedding, a flat-screen TV, USB ports, and even sofa beds in some of the rooms. The options are limitless for activities within the Plymouth area. Enjoy traditional New England fare and explore the area’s beautiful historic homes and quaint shops. We’re also close to Plymouth Harbor, Plymouth Plantation, Sandwich Glass Museum, and Hyannis.
Comfortable and clean. Accommodating to pets and supplemental information given when checking in with regards to having a pet in the hotel. Information given at check in all inclusive an inviting. Lovely hotel.
Posted byCorporate
onApril 6, 2025
Hi Bernie,
Thank you for your stay at our Holiday Inn Express Plymouth for your family visit. We appreciate you for being one of our valued guests.
Our hotel aims to be a great place to rest and recharge. Thank you for your comments. This will be used as a motivation for us to keep going. I also sent you an email to discuss further details.
We hope to have more business with you.
Sincerely,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Welcome to the new Holiday Inn Express & Suites Minneapolis West in Plymouth, Minnesota!
Conveniently located near several corporations such as Cargill, Medivators, Concept Machine Tool, and Daikin Applied, the Holiday Inn Express was designed with the corporate traveler in mind.
Located 23 miles from MSP International Airport, and 10 miles from Downtown Minneapolis, we are in your gateway to Twin Cities. Popular area attractions include Brookview Golf Course, Plymouth Creek Center/Millennium Garden, The Medina Entertainment Center, Hilde Performance Center, The Prince Museum at Paisley Park, French Regional Park, Medicine Lake, US Bank Stadium, Target Field, Target Center.
This hotel room was not clean by any means. The toilet had urine all over it with toilet paper still in the toilet bowel. You can tell the beds were used, sheets under comforter and pillow cases had makeup marks and black hair everywhere. The worst experience I’ve ever had at a holiday inn. The staff was unfriendly and rude during check-in. And if you have to leave early, don’t plan on having breakfast here, they don’t serve breakfast until 7am. They have some ridiculous policy charging something like $25/hr after checkout time but no one at the desk when you check out to get a timestamp, just a box to put your key into and hope they get to it before 11. I recommend a different hotel, even a cheap motel would be a better experience.
Posted byCorporate
onApril 6, 2025
Hi Steven,
Thank you for being one of our IHG® One Rewards Silver Elite members and for choosing to stay at the Holiday Inn Express Minneapolis West-Plymouth.
Our goal is to offer an ideal place to unwind and recharge after a long day, and I'm sorry to hear about what happened. We are committed to ensuring that your next stay is much better, so I've shared your feedback with our hotel management to improve customer satisfaction. I’m reaching out with a separate email, and I hope you can find a moment to read it when it’s convenient for you.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Centrally located Louisville Airport hotel near Baptist East Just minutes from the Norton Audubon, Norton Suburban, Baptist East and Kentucky One Health Hospitals!
Welcome to the Holiday Inn Express Louisville Airport Expo Center hotel. This newly appointed Holiday Inn Express is located right off I-264, only three miles from the Louisville International Airport (SDF), the KY Fair and Exposition Center, and the University of Louisville.
This 100% smoke-free property, offers free Wi-Fi, complimentary hot breakfast, free airport shuttle, park and fly, 24-hour Business Center, 24-hour state of the art Fitness Center, 24-hour market, large outdoor pool, meeting rooms, and guest laundry. All 150 rooms offer a complimentary in-room refrigerator, microwave, safe, Keurig coffee maker, 40-inch flat panel LED TV with extensive cable and sports channels, and numerous outlets and USB charging ports.
The Holiday Inn Express Louisville Airport Expo Center hotel is centrally located to all of Louisville's major attractions. We are only three miles from The Louisville Mega Cavern, Churchill Downs, Kentucky Derby Museum, KY Kingdom, and The Louisville Zoo. Downtown's major attractions the Louisville Slugger Museum, KFC Yum! Center, Papa John's Cardinal Stadium, and the Big Four Bridge are just six miles away. Come and experience the friendly and caring staff, as well as the comfort and convenience our hotel near Louisville Airport has to offer.
The bathroom was rather small and the chair in the room was not comfortable to sit in.We could hear noises coming from other rooms but not to late.
Posted byCorporate
onApril 6, 2025
Hi Jeannie67,
Thank you for staying at the Holiday Inn Express Louisville Airport Expo Center as an IHG One Rewards member. We value your business with us. Our goal is to consistently provide superior service and accommodations. I am sorry for the conditions you encountered during your stay. I have shared your comments with the hotel management. I am confident steps will be taken to improve our guest satisfaction.
Thank you for your feedback. We hope to see you again and make your stay better than the last.
Sincerely,
Connie D Case Manager IHG Hotels & Resorts Service
Welcome to our NEW Staybridge Suites!
We are an "All-Suite" - "Extended Stay" Hotel in Ames Iowa located minutes from Iowa State University...Go Cyclones! We are located directly off US 30, Exit 150, and minutes from Interstate 35.
We offer a host of amenities to help make your stay a pleasure. We have 82 Suites, 4 Floors, and Elevator. All Suites are fully equipped to include Stove Top, Microwave Oven, Toaster, Full-Size Refrigerator with Ice Maker, Dishwasher, Pots, Pans, Serving Dishes, Plates, Glassware and Silverware. Amenities designed with YOU our Guest in mind feature our on-site Free Guest Self Laundry, Full Service Housekeeping, Free Hot Breakfast Buffet prepared each morning, Free Managers Social Reception every Monday, Tuesday & Wednesday 5:30pm to 7:30pm offering a light meal, beer, wine and soft drinks, Free WIFI, Free Indoor Heated Pool, Barbeque Grills & Fire Pit, Meeting Room, Free On-Site State of the art Fitness Center, Free on-site Business Center open 24 hours, Smoke-Free Environment.
Pet Friendly, Pantry Convenience Store open 24 hours
Special Needs:
Wheelchair Accessible Rooms Available
ADA Compliant Guest Rooms
Pets are Welcome
We are FEMA Approved IA5397
I have stayed here a couple of tiems while working in the area. The good, two gas stations and restaurants steps away. Als a couple of blocks off the highway so no real road noise. Don't really care for the breakfast they offer. The premade omelets and sausage patties in a plastic bag or liner in the hot plates just looks messy and taking short cuts to me. They do offer an evening social Monday through Wednesday but I worked late so I can't comment on that for this property. TV's offer the ability to stream your favorite App's so that made watching Netflix's or Prime really nice.
Posted byCorporate
onApril 6, 2025
Hi JoeRum,
Thanks for staying at the Staybridge Suites Ames. We appreciate you as an IHG One Rewards Diamond Elite member and your loyalty to our brands since 2007. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry about your breakfast experience during your stay. I have shared your comments with the hotel management. They will ensure a better visit upon your return.
Again, thank you for your feedback. We hope to have another opportunity to make your stay pleasant.
Sincerely,
Connie D Case Manager IHG Hotels & Resorts Service
Enjoy your travel experience at our hotel near Houston Airport.
Stay comfortably at Holiday Inn Houston-Intercontinental Airport. Our hotel off I-45 and Sam Houston Tollway offers modern amenities, comfortable rooms, and a convenient location less than 10 minutes from George Bush Intercontinental Airport and 23 minutes from downtown Houston.
Recharge in our hotel rooms and suites with amenities like Keurig coffee makers, free Wi-Fi, 49" HDTVs, and mini-fridges. Get a great night's sleep with blackout shades in all our accommodations, then start your day with energizing selections from Blue Dixie Kitchen. This on-site restaurant also offers lunch and dinner menu items paired with evening drinks. Get your workout in with access to our pool and 24-hour Fitness Center.
Explore the sights and sounds of Houston during your stay with easy access to The Cynthia Woods Mitchell Pavilion, Golf Club of Houston, lake activities on Buffalo Bayou, and downtown attractions like Minute Maid Park, The Museum of Fine Arts in Houston's Museum District, and Houston Zoo. Our proximity to Houston attractions and offices for United Airlines, Halliburton, and GE make our 8,465 sq. ft. of event space perfect for formal meetings and special occasions.
Whether you're here for business, pleasure, or just passing through, enjoy a seamless stay at Holiday Inn Houston Intercontinental Airport. Kids stay and eat free.
From the reception, to the elevator, lobby, rooms and especially the bathrooms need serious revamp. This is an old facility and it felt like a motel.
Posted byCorporate
onApril 6, 2025
Hi Mickybay,
Thanks for staying at the Holiday Inn Houston-Intercontinental Airport as an IHG One Rewards member. We have valued your loyalty since 2016 and work hard to deliver an exceptional guest experience. I'm sorry for the conditions you encountered during your stay. I have shared your comments with the hotel management, and I am confident that measures will be taken to address the areas you have noted.
Again, thanks for staying with us. We value your feedback and welcome the opportunity to provide a better stay.
Sincerely,
Connie D Case Manager IHG Hotels & Resorts Service
Visit our centrally located hotel in DeSoto Texas Welcome to Holiday Inn Express & Suites Dallas South - Desoto, where modern luxury meets impeccable service! Our boutique hotel offers a total of 88 rooms, of which 44 are suites, and six are two bedroom suites. DeSoto is an ideal location 12 miles south of downtown Dallas & Dallas Love Field Airport, and minutes away from Arlington and Fort Worth. Families will love being near Dallas Zoo, UNT Dallas, Medieval Times, Six Flags Over Texas, Hurricane Harbor, Dealey Plaza/JFK Museum, State Fair of Texas, and local shopping at Uptown Village. Sports fans can visit the American Airlines Center, Cowboy Stadium, Lone Star Park, Cotton Bowl, Texas Motorplex and Grimes Park, home of indoor BMX racing. Business travelers are just five minutes from AAFES, Brenntag, Solar Turbines, Zep, DIAB Aircraft, BrassCraft, Adesa & Manheim Auto Auction. Our DeSoto hotel offers the convenience of on-site meetings with our 2,900 Sq. Ft. of meeting space and free wireless Internet access. Our 24-
hour business center will meet all your business needs. Your DeSoto vacation begins when you hear the gentle sounds of jazz music in our lobby. We want you to unwind with our choice amenities such as complimentary full hot breakfast and well-equipped fitness center or the courtyard with an seasonal outdoor pool, grill and whirlpool. Check our great hotel deals and rates and make your DeSoto hotel reservation today.
Gross, dirty. Dingy. Staff didn’t care. We cancelled the second night, got a refund and stayed elsewhere
Posted byCorporate
onApril 6, 2025
Hi 3j jj,
We want to take a moment to thank you for being a valued IHG® One Rewards Platinum Elite member and for choosing to stay at the Holiday Inn Express & Suites Dallas South-Desoto.
We strive and work hard to provide a relaxing atmosphere and exceptional amenities to our guests, and I am truly sorry to hear about your experience. Your feedback is important to us, so I've shared your comments with our hotel management, and we will use them to address the concern you raised to uphold the hotel standard. I hope the separate email I sent provides helpful information that you can review at your own pace.
We can't wait to welcome you back for your next visit.
Regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
A modern waterside hotel close to Cardiff Bay and the city centre, with free Wi-Fi, on-site parking and included Express Start Breakfast
With its handy location between Cardiff Bay and the city centre, and overlooking Bute East Dock, Holiday Inn Express® Cardiff Bay hotel makes a convenient base. It's a mile from Cardiff Central railway station and 10 minutes on foot from Cardiff Bay station . It's a five-minute walk to the nearest bus stop, where you can catch the Cardiff Baycar bus into the city. Cardiff International Airport (CWL) is half an hour's drive away.
A 10-minute walk from the hotel, the rejuvenated Cardiff Bay area is home to restaurants and bars and the Wales Millennium Centre . Walk 15 minutes north from the hotel, and you'll reach central Cardiff, where the sights include the Principality Stadium , formerly known as Millennium Stadium, and Cardiff Castle .
The hotel's central location also suits business travellers. on-site parking and free Wi-Fi .
Each morning you can enjoy our hot item buffet, as well as continental choices, at the inclusive breakfast buffet . At the end of a busy day, unwind with a cold beer or a glass of wine in the hotel bar .
Informed reception on arrival of our early departure to airport the following day, we were told cereals and hot drinks would be available. We didn't require cereals which was just as well because there weren't any (or milk). Asked for a take away cup for coffee not a problem except there were no lids that fitted (small cups, big lids)!!! Not the fault of the young lady on duty, who was very apologetic. We use holiday inn express quite often but on this occasion feel really let down.
Posted byCorporate
onApril 6, 2025
Hi Latch,
Thank you for staying at the Holiday Inn Express Cardiff Bay as an IHG One Rewards member. We value your business with us. Our goal is to consistently provide superior service and accommodations. I am sorry about your breakfast experience during your stay. I have shared your comments with the hotel management. I am confident steps will be taken to improve our guest satisfaction.
Thank you for your feedback. We hope to see you again and make your stay better than the last.
Sincerely,
Connie D Case Manager IHG Hotels & Resorts Service
Welcome to Holiday Inn Express & Suites Clermont! Nestled amidst the serene landscapes of Clermont, our hotel extends a warm invitation to all travelers seeking comfort and convenience. Whether you're here to immerse yourself in the enchanting attractions of Central Florida or attending to corporate matters, we're dedicated to ensuring your stay with us is nothing short of delightful and memorable.
Conveniently situated near I-192 and iconic destinations such as Walt Disney World Resort and Universal Studios Orlando, Holiday Inn Express & Suites Clermont serves as the perfect launching pad for your Orlando adventure. Embrace the splendor of the 400-acre landscape-secured resort we're located on, complete with a plethora of amenities included in your resort fee. From 6 pools to Mini Golf, Basketball Court, and Fishing Pier, there's something for everyone to enjoy. Whether it's a weekend getaway or an extended stay, we eagerly await the opportunity to extend our signature hospitality and ensure your visit is truly exceptional.
Indulge in our well-appointed guest rooms and suites, meticulously designed to offer the utmost relaxation after a day of adventure or work. Rise and shine to our complimentary Express Start breakfast, featuring a delectable array of options to kickstart your day. Additionally, for your convenience, we're happy to provide an EV Charger on-site, allowing you to recharge and explore worry-free throughout your stay.
The hotel was nothing to brag about and it was very uncomfortable. Getting to and from the hotel was terrible. I can’t think of one thing that made my stay pleasant.
Posted byCorporate
onApril 6, 2025
Hi Norse03,
Thank you for staying at our Holiday Inn Express & Suites Clermont Southeast – West Orlando for your softball tournament. We appreciate you for being one of our IHG One Rewards members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I alerted our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Enjoy a Hospitable Haven in Southern New Jersey! You are a part of it all when you "Stay Smart" at the Holiday Inn Express Hotel & Suites Mt. Holly. We are conveniently located a few minutes from The NJ Turnpike and Interstate 295. You'll be close to the historic cities of Burlington and Mt. Holly, Joint Base McGuire-Dix-Lakehurst, Virtua Hospital and the theme parks of Six Flags Great Adventure and Sesame Place. Business visitors appreciate that all of Southern New Jersey and Philadelphia are easily accessible from our locations easy access to areas extensive highway system. Our hotel's guests can stay productive in our 24-hour Business Center with copy, fax, printing and computer services, as well. Whether you seek your thrills on Six Flags take your family to Sesame Place or prefer the sun and fun the Jersey Shore and its board walks, visit the local historic towns of Mt Holly and Burlington or venture farther afield and take in Philadelphia's history or its Arts and culture, our Holiday Inn Express Hotel & Suites Mt. Holly is located near the best of what the Delaware Valley has to offer. You'll take delight in all our area has to offer, our impeccable customer service and terrific, complimentary amenities. Take advantage of our free, hot breakfast bar. Everyone's welcome at our Holiday Inn Express Hotel & Suites Mt. Holly. With a name you can trust and a price you can afford, we'll indulge you with a practical and convenient stay.
Checked in late to find a room that was not made up sheets and bedding was all over the bed I went back to lobby to get another room That took a little time the staff wanted to check rooms had been cleaned
Somehow they decided to our me next door to mom with you g child that was s ti g up in the lobby
After settling in and ready to go to bed I heard the child stomping next door and screaming this went in for 90 min or more I was thinking he will go to sleep his mom will quiet down I did not have the courage and energy to go down again n ask for yet another room Walls are too thin And even stomping was loud n clear Obviously bad parenting not the fault of hotel But staff should be a little more observant and after giving a customer a bad room make sure he is isolated n in a good room that is clean
Breakfast was much simpler than any Holyday express I have been to
Anyways I am nev er going back there You might have better luck
Usually as platinum member they give you water but no water was found
Posted byCorporate
onApril 6, 2025
Hi Jack O,
Thank you for choosing to stay at the Holiday Inn Express & Suites Burlington-Mount Holly and for being one of our IHG® One Rewards Platinum Elite members.
We aim for a perfect retreat at our hotel, where comfort meets convenience, and I'm sorry to hear about your experience. I shared your feedback with our hotel management for us to improve and deliver exceptional hospitality. I’ve included more details in a separate email for your convenience, and I hope you can read it soon.
We'd be delighted to welcome you back for your next visit.
Regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Ideal location, fresh design and safety, it’s what our guests find when staying at Candlewood Suites®️ Guadalajara Galerias! Perfect for business or just a relaxing getaway. Enjoy our spacious and modern suites designed for a comfortable stay.
We have easy access to major points of the city including Andares or Galerias Shopping Mall and Akron Stadium (Chivas), close to the most important Industrial Parks, Corporate Offices, just 15 miles from Miguel Hidalgo International Guadalajara Airport and 5 miles from Historic Center.
Candlewood Suites®️ Guadalajara Galerias is in walking distance to supermarkets and a mall with several restaurant options for all tastes.
We know how important it is to be connected, that is why we offer high-speed free Wi-Fi access in all areas of the hotel. Business center, Candlewood Cupboard®️ Store, Gym, Self Service laundry and our Lending Locker that is stocked with kitchen items, games and small appliances that you can borrow, are available 24 hours.
Guadalajara and Zapopan has a lot of historical monuments, theaters and museums, our Historic Center is the best place for you to relax and visit.
Tequila is a must-visit Magic Town in Mexico. Its enigmatic landscapes and it is recognized for producing Mexico’s most famous beverage: tequila.
Welcome to Candlewood Suites®️ Guadalajara Galerias! You can count on us to make you feel at home!
The hotel is fine as far as hotels go, but the staff are xenophobic and anti-American. One female receptionist, took it on herself in the middle of the night to call the police and lie to them, which gave them the authority to enter my room in the middle of night, throw me and my companion on the ground, waking us from a sound sleep to handcuff us, robbing us, and throw us out on the street at 3:00am when there were two conventions in town and no rooms available. They had no charges,, no evidence that we did anything wrong and the “vague accusation” was disproven. The hotel staff, given that they were the ones that created the problem, did nothing to assist. I have personal property remaining in the hotel that I have still not been able to get returned, was robbed of $800 in cash by the police (who would not have been there if we’re not for the false allegations). I was severely injured and had personal property left behind by the police, at the insistence of some little girl working the night desk that we needed to leave, even though they had no evidence of any wrongdoing provided by the hotel or any other witnesses. They forced us out of the hotel room at 3:00am in the morning under threat of going to prison, if we said anything or asked any questions. They attempted to encourage my companion to support the false allegations made by the hotel so that they could take me to jail. When she denied the false allegations made by the receptionist female, they became angry and decided that this should just be a robbery. While on the surface, this may seem like, possibly I did something wrong. I assure you I did not, and in fact, I spend over 150 nights out of the year in hotel rooms, I am an IHG ambassador member and a platinum elite guest at IHG. I even use the IHG credit card when I make my travel plan. I am as committed a member of IHG‘s programs as you can possibly be. I’m only 50 nights away from Diamond elite status. If this can happen to me, it can certainly happen to anyone else. So far, IHG has refunded my entire stay, but we are in negotiations on settlement for the damages and I’m still receiving medical care. Do not stay at this hotel. Not if you are American. I will point out another significant fact. Over 150 nights a year in various hotels because I don’t exclusively stay at IHG. I maintain my other memberships by spreading my patronage equally, but with all of this time traveling abroad in Mexico, Columbia, and Buenos Aires, I have never in my life been asked to leave a property and I’ve certainly never had the police called to my room. I’ve engaged local attorneys to pursue action against the Hotel and the police and I am pursuing legal remedies through IHG corporate in the United States. Just because it has an American brand on it does not make it safe, trustworthy, or Reliable.
Posted byCorporate
onApril 6, 2025
Hi Mediserve,
Thank you for staying at our Candlewood Suites Guadalajara Galerias for your medical treatment. We value your feedback and appreciate you as one of our IHG® One Rewards Platinum Elite members.
Our hotel aims to deliver a relaxed and comfortable experience to our guests. I understand your expectations, and I am sorry to learn about what happened during your visit. I documented and shared your comments with our local managers to monitor and improve the quality of our service. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service