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Renovated hotel near Woodfield Mall Welcome to the newly renovated Holiday Inn Express & Suites in Rolling Meadows, IL. We are located 2.5 from Woodfield Mall. We welcome business and leisure guests every day visiting the Woodfield Mall, Ikea and Schaumburg area. Don't forget to fuel up with our Express Start Hot Breakfast Bar before heading for a day of business or shopping. Our hotel features newly redesigned breakfast bar and dining room. We also offer free WIFI, parking and hot breakfast. Our fitness equipment is well equipped and available around the clock. Each guest room is equipped with a microwave, mini-refrigerator, Keurig coffee maker, 55" adjustable mount TV, plenty of electrical outlets and USB charging ports. Standard rooms feature a comfortable chaise seating area.
 
Overall
2 out of 5
2 out of 5
Broken elevator trolley carts in very limited supply
By MagicMarksy from Clarksville, TN
Poor quality hotel
Poor service
Broken elevator
No recognition of my Diamond Elite Status
Customer avatar
Posted by
onApril 21, 2025
Hi MagicMarksy,
Thank you for staying at the Holiday Inn Express Rolling Meadows-Schaumburg Area and leaving us feedback. We appreciate you as an IHG One Rewards Platinum Elite member and your loyalty since 2007. We work hard to deliver an exceptional guest experience. I am sorry about the level of customer service you received during your stay. I have shared your comments with the hotel management to address this with the team.
Again, thanks for staying with us. We welcome the opportunity to serve you better.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Central Birmingham hotel with free Wi-Fi and Breakfast included Holiday Inn Express® Birmingham - City Centre hotel is 10 minutes’ walk from Grand Central train station and Grand Central shopping mall. The hotel is 10 minutes’ drive from the M6 motorway , while Birmingham Airport (BHX) is a 15-minute train ride away. A short walk takes you to events at the International Convention Centre . You can host informal meetings in the hotel’s relaxed lobby lounge area before reaching companies like RBS and KPMG in the nearby Colmore Business District . Browse for designer fashion at the nearby Mailbox shopping centre, anchored by a Harvey Nichols department store. Selfridges, housed in a landmark futuristic building, is a quick stroll away at the Bullring mall, near the Hippodrome and New Alexandra theatres. At this hotel you can enjoy: - A hot Express Start breakfast buffet included in the room rate - Free Wi-Fi throughout the hotel - A Business Centre Welcoming rooms come with blackout blinds and pillow menus to help you get a good night’s sleep. Wake up to a power shower and enjoy the inclusive buffet breakfast in the bright Express Café and Bar . It’s just the place to chat with friends and colleagues over a coffee or a cold beer, and if you need a bite to eat, try the all-day menu of snacks and light meals.
 
Overall
2 out of 5
2 out of 5
No fresh air
By Gary s from Portugal
The hotel is clean and tidy
No fresh air in rooms
Tv selection very limited
Breakfast plenty of option but food not hot in line with HACCP
Car park discount partner con
Charge 39 ponds for 2 days when advertise 20
Car park company partner not interested in replying
Customer avatar
Posted by
onApril 21, 2025
Hi Gary s,
Thanks for staying at the Holiday Inn Express Birmingham - City Centre. We value your business. Our guests can count on us to maintain clean hotels, provide friendly staff, and ensure everything is in working order. I am sorry for your experience during your stay. I have shared your comments with the hotel management. They will ensure a better visit upon your return.
Again, thank you for your feedback. We hope to have another opportunity to make your stay pleasant.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Downtown Richmond’s Best Value in Location and Parking! Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future. Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wells Fargo, the Virginia Biotechnology Research Park, Altria, Philip Morris, SunTrust Bank and Mead Westvaco, as well as other Fortune 500 companies. Virginia Commonwealth University is six blocks away. The Greater Richmond Convention Center is .4 miles. Your family will love staying at our hotel in Richmond, VA, located on Cary Street, because we are close to the Virginia Capitol Building, the Children's Museum and the Museum & White House of the Confederacy. Other nearby sights includes the Carpenter Center, the Landmark Theatre and VCU's Siegel Center. The Lewis Ginter Botanical Gardens offers visitors natural Virginia beauty at its finest. When you stay with us, you'll enjoy deluxe amenities including a 24-hour fitness center and a free Express Start breakfast. The free high-speed, wireless Internet access will keep you connected. The 24-hour business center has print, copy and fax services. Stay Smart in downtown Richmond and check out our great Richmond hotel deals and rates.
 
Overall
1 out of 5
1 out of 5
DO NOT STAY HERE
By Angie124 from Fredericksburg, VA
This was my WORST stay!! The first thing i looked at was the bathroom… there was MOLD in the shower! And there was a USED WASH CLOTH! Super disgusting! Not only that the shower curtains had boogers on it! It was just so gross!!! The price i paid to stay here was 100% NOT worth it! Please do not stay here!
Customer avatar
Posted by
onApril 21, 2025
Hi Angie124,
We appreciate your business and Gold Elite membership with IHG One Rewards. Thank you again for your stay with us at Holiday Inn Express Richmond - Downtown. We aim to offer an engaging place to rest and recharge. I am sorry we missed making your stay seamless this time.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and sent you an email to discuss this further.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
All the best,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express & Suites Austin South-Buda, located in Buda, Texas. Our recently renovated hotel offers all the essentials you need, conveniently situated off I-35 and close to downtown Austin and Austin-Bergstrom International Airport. Our hotel is near local attractions and businesses, making it the perfect home base for exploring Buda and Austin. Formula 1 fans will enjoy watching the United States Grand Prix at Circuit of the Americas. Spend a day on the water escaping the Texas heat at Lake Travis or San Marcos River. Business travelers will appreciate our proximity to local businesses such as Jardine Foods, Namasco Steel, Night Hawk Frozen Foods, AHI Supply, and Proto Fab. Relax in our thoughtfully designed, comfortable rooms with modern amenities, including a Keurig coffee maker, microwave, and mini fridge. Dive into our refreshing outdoor pool. Start your day right with our complimentary breakfast and coffee. Enjoy the convenience of free parking and Wi-Fi, and maintain your fitness routine at our 24-hour fitness center. Experience simple, smart travel in Buda, Texas.
 
Overall
1 out of 5
1 out of 5
Very poor service and staff had very poor attitude
By Rogr from Houston, TX
Could not get any cold water. Reported problem and nothing was done which was not surprising because staff was totally uninterested and couldn't have cared less. Very poorly run hotel, no manager was ever around and front desk did not even have phone number for manager. Talking with other guests, all had the same problem. Worst experience I ever had at an IHG property
Customer avatar
Posted by
onApril 21, 2025
Hi Rogr,
We appreciate your business and Platinum Elite membership with IHG One Rewards. Thank you again for your stay with us at Holiday Inn Express & Suites Austin South-Buda. We aim to offer an engaging place to rest and recharge. I am sorry we missed making your stay seamless this time.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and sent you an email to discuss this further.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
All the best,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Express Bali Sunset Road! Located in the heart of Sunset Road, our hotel is a short 12-minute drive from Bali’s Ngurah Rai International Airport and makes for a convenient location for both business an leisure travellers. Your comfort is our priority. Settle into one of our well-designed rooms fitted with modern amenities and features to make your stay enjoyable and connected. Start your day with our complimentary Express Start Breakfast, keep up with your fitness routine at our 24-hour fitness centre, take a refreshing dip in our swimming pool, and stay connected with complimentary Wi-Fi throughout the hotel. We ensure you have everything you need to make the most of your stay with us. Whether you’re looking to pick up something light on the go or relax for a bite to eat, satisfy your craving at the first EXPRESS Café & Bar in Indonesia. Serving up a range of classic favourites and local delights, take a breather from your busy itinerary in a relaxed and casual environment. Our nearby attractions include Kuta Beach, Seminyak Square, and the Beachwalk Shopping Centre.
 
Overall
2 out of 5
2 out of 5
There are much better hotels in Bali
By Jeff-JP from Tokyo, Japan
This was the first time we stayed at this hotel, as we usually stay at the Holiday Inn Express Baruna. Unfortunately, however, that hotel was full.
As this one (Sunset Road) was new, we thought it would be a good option. But it was not.
The staff, who were also new, were not nearly as friendly and helpful as the staff at Baruna. When we asked them to push the two single beds together (something most hotels will do upon request), the staff refused...complaining that it would damage hotel property.
We were also shocked to see a centipede in our room (video below)! This suggests that the hotel is not very clean. Again, we never saw this at the Baruna hotel.
The breakfast options were also more limited and less tasty than the breakfast that they have in Baruna.
Lastly, when we moved from that room to another room, I noticed that my socks and handkerchiefs were missing from my suitcase! I had not worn my socks at all as I was wearing slippers every day, and I was still using the same handkerchief that I used when I arrived (the other ones I meant to use later in my trip). When I told the front desk about it. They just asked housekeeping, who said they did not see them, and said that they don't know what happened. Terrible!
The Holiday Inn Express Baruna is amazing, and we love it there very much. I strongly recommend to stay there instead of Sunset Road when you come to Bali!
Customer avatar
Posted by
onApril 21, 2025
Hi Jeff-JP,
Thank you for staying at the Holiday Inn Express Bali Sunset Road and leaving us feedback. We appreciate you as an IHG One Rewards Diamond Elite member. We work hard to deliver an exceptional guest experience. I am sorry about the level of customer service you encountered during your stay. I have shared your comments with the hotel management to address this with the team.
Again, thanks for staying with us. We welcome the opportunity to serve you better.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Just eight miles from the Dallas-Fort Worth Airport DFW, our hotel provides a superb location for travellers of all kinds. Visitors searching for nearby attractions will enjoy our Fort Worth hotel's convenience to AT&T Stadium, Rangers Ballpark, Dickies Arena, Hurricane Harbor, Six Flags Over Texas, Texas Motor Speedway, and the Texas Star Golf Course. Additionally, our hotel in Hurst is one mile from NRH2O Water Park, Alley Cats, and IFly. Hurst sits conveniently between Dallas and Fort Worth, so our hotel can keep you close to the exciting amusements of both cities. Business travellers looking for Dallas-Fort Worth hotel accommodations will benefit from our hotel's location near downtown Fort Worth. We stand close to the bustling business district with companies like Bell Helicopter, Textron, XPO Logistics, HealthMarket's, Transport Workers Union, HEB Hospital, and North Hills Medical Center. Our beautiful hotel in Fort Worth aims to bring you top service, convenience and comfort. Relax in the indoor pool, keep up your workout routine in the fitness center, and connect using our complimentary high-speed Internet access. Book your Dallas/Fort Worth hotel room now at Hurst's Holiday Inn Express hotel near DFW Airport.
 
Overall
1 out of 5
1 out of 5
NOT The Best Holiday Inn
By Nina B from Houston, TX
Upon arrival we should have turned around from the start. Hayley front desk clerk rude, did not welcome me as a member, our toilet did not flush at times, my sister’s room had BUGS and they would NOT switch rooms (vacancy available) offered to spray however my lil niece (her 5th birthday weekend) allergic. Air conditioning terrible. went out for the night returning to NO lights in the front of building. The only thing rated maybe a 8 was the breakfast.
OVERALL Rste “3” and that’s being nice
Signed: Unhappy IHG member
Customer avatar
Posted by
onApril 22, 2025
Hi Nina B,
We're truly happy about your stay at the Holiday Inn Express Dallas Fort Worth West - Hurst, and thank you for being one of our IHG One Rewards members.
We dedicate ourselves to providing a great place to rest, and I am sorry to learn that some aspects of your visit turned out otherwise. I've shared your comments with our local hotel, this will help us identify what can be done better. I have reached out via email to discuss your experience further.
We hope to have the opportunity to welcome you back for a much-improved stay in the future.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Barstow Hotel's Amenities Exceed Expectations Ideally situated next door to the Tanger Outlet Center, the Holiday Inn Express® Hotel & Suites Barstow features comfortable accommodations and quality service for all your travel needs. While staying in Barstow, this hotel's I-15 location puts you in the heart of everything the area has to offer. Besides the Marine Corps Logistics Base and National Training Center at Fort Irwin, we're also near companies like PG&E, General Electric, Abengoa, and CalTrans. If you need to host a meeting in Barstow, California, the hotel's facilities include two rooms with space for up to 120 people. Additionally, we have free Wi-Fi access throughout the entire hotel and a Business Center. There is so much to do in Southern California, and this hotel's location in Barstow, CA makes seeing it easy. Take a trip to the nearby Calico Ghost Town, where you can experience life in an 1880s silver mining town. Next door to us at the Tanger Outlet Center, you can hunt for bargains at favorite stores like Old Navy and Banana Republic. Imagine having all the best amenities right at your fingertips. Amenities like an outdoor pool and whirlpool help you have a relaxing stay in Barstow, California. The hotel's Fitness Center offers a great workout, and the complimentary Express Start Breakfast Bar is served hot each morning. The hotel also features truck parking. Make your reservations today, and "Stay Smart" in Barstow!
 
Overall
1 out of 5
1 out of 5
Worst Holiday Inn Experience
By TomP from California
This hotel is probably my worst Holiday Inn experience ever. The hotel is old and worn out. Mold in the shower, a small blood stain on the bedspread, the bathroom fan was extremely loud, the window screen had a one-inch gap, so couldn't open the window, and the refrigerator made a loud clunk everytimem the compressor came on. There was also a stain in the middle of the carpet. The elevator was also pretty dirty and rundown.
The breakfast area was equally run down, with large stains on the seats, and the hot water dispenser for tea wasn't working.
When I was checking out the front desk person barely acknowledged my issues.
Finally, when I called IHG to complain they offered some compensation in points but to date they have not been received.
Customer avatar
Posted by
onApril 22, 2025
Hi TomP,
We appreciate your business and Platinum Elite membership with IHG One Rewards. Thank you again for your stay with us at Holiday Inn Express & Suites Barstow-Outlet Center. We aim to offer an engaging place to rest and recharge. I am sorry we missed making your stay seamless this time.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and sent you an email to discuss this further.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
All the best,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Leader Among Port Arthur, Texas Hotels Situated along Lake Sabine and the Gulf of Mexico, Port Arthur, Texas is surrounded by beautiful wildlife, picturesque scenery and every type of outdoor activity you can imagine. Discover all this port town has to offer from the cozy accommodations at the Holiday Inn Express® Hotel Port Arthur - Central Mall Area. If you're traveling on business, we keep you connected with the free Wi-Fi access and a 24-hour Business Center. This hotel's location in Port Arthur, TX is perfect for visiting refineries and companies like DuPont, ExxonMobil and Air Products & Chemicals. We also have an event room that can accommodate up to 50 guests, so let our staff help you host a flawless meeting. From impressive historic sites to fishing and hunting, plenty of attractions await our hotel's guests in Port Arthur, TX. Spend a day exploring the natural beauty of the Texas coast at McFaddin National Wildlife Refuge or walk over to the Central Mall to enjoy shopping at a variety of stores and pick up dinner. The Babe Zaharias Golf Course is also less than a mile away. While in Port Arthur, you can experience the best in amenities when you choose this Holiday Inn Express® Port Arthur hotel. Enjoy a swim in an outdoor pool or energize yourself in the Fitness Center. The free, hot Express Start Breakfast Bar is an ideal start to your day. We have all you need to make your next trip to the Port Arthur area a success!
 
Overall
3 out of 5
3 out of 5
Fishing trip
By John64 from Tyler, TX.
I already did this earlier, and the process is too long
Customer avatar
Posted by
onApril 22, 2025
Hi John64,
Thanks for staying at the Holiday Inn Express & Suites Port Arthur Central-Mall Area. We appreciate you as an IHG One Rewards member and your loyalty to our brands since 2010. Our guests can count on us to maintain clean hotels, provide friendly staff, and ensure everything is in working order. I am sorry for your experience. I have shared your comments with the hotel management for reference.
Again, thank you for your feedback. We hope to have another opportunity to provide you with a stay better than your last.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to avid hotel Milwaukee West - Waukesha! You will find our modern hotel off I94-E on the southwest corner of Meadow Lane and Marshview Street. During your stay you can expect clean, comfortable, contemporary accommodations and convenient on-site amenities, Including a modern 24-hour Market, fitness center, business center, and complimentary good all-round breakfast. In town for business, sports, or school? Our hotel is a quick drive to many facilities, such as GE, Pattyn, ProHealth Care, INNIO Waukesha Gas Engines, Center Court Sports Complex, and Carroll University. To top it all off, we are less than 3 miles from the Waukesha County Airport and Waukesha County Expo Center. Now that's what we call convenience! Whether you're in Waukesha for business, school, or leisure, we are confident you will enjoy your stay at our modern and clean hotel.
 
Overall
1 out of 5
1 out of 5
Worst experience of my life, not a joke.
By Scott from Milwaukee, WI
I locked myself out of the room. Staff would not give me a replacement key.
Despite making the reservation, checking in with my driverse license, and paying with my credit card - the front desk accused me of not staying there and accused me of trying to trick her into letting me into a room. I literally had my license on me, the very license I used to check in, and was still refused and forced to leave.
I have never had a worse experience in my life.
Customer avatar
Posted by
onApril 22, 2025
Hi Scott,
Thank you for being one of our valued guests, and we appreciate that you selected the avid hotels Milwaukee West - Waukesha as part of your stay.
While we believe that we have confidence in all we do, I am sorry to learn that we did not achieve this during your recent visit. Thank you for bringing this to our attention; I have shared your feedback with our team to ensure we make the necessary improvements.
I sent you a private message to discuss this further. I hope you read it at your most convenient time.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Dothan’s New All Suites Hotel - Candlewood Suites Candlewood Suites Dothan, AL is located on Ross Clark Circle, referred to as “The Circle” by locals. The Circle is a significant roadway that encircles Dothan and serves as the main commercial corridor for the city overlaying US 84, US 231, and US 431. Dothan is known as the Peanut Capital of the World and each year more than 200,000 attend the Alabama National Peanut Festival in November. Visitors also enjoy seeing Peanuts Around Town - over 60 peanut sculptures located outside of businesses around the city. Other popular attractions include Adventureland Family Theme Park, Water World, Dothan Area Botanical Gardens, Westgate Sports Complex, Landmark Park, and the famous Robert Trent Jones Golf Trail to name a few. Candlewood Suites Dothan is also conveniently located to major businesses in the area including Southeast Health, Flowers Hospital, Eye Center South, Fort Novosel, Wayne Farms, Farley Nuclear Plant, and Georgia Pacific. Our pet-friendly spacious suites offer everything you need to live, work, and relax while you’re on the road. With features like fully equipped kitchens, an Outdoor Gazebo Grill to our Candlewood Cupboard®, we’ve got every meal covered. Our 24-hour gym makes it easy to stay fit and free guest laundry means you can pack less. Large work desk, free Wi-Fi, and spacious living room so you can continue to work or unwind and watch your favorite show.
 
Overall
3 out of 5
3 out of 5
Excellent rooms, comfortable beds! Extremely noisy!
By Rob58 from Arkansas
The hotel location was okay, it was a little hard to see from the road. There were no carts to carry luggage to and from rooms, not good! Check-in time was extremely slow. We were told when we first arrived that it would be at least an hour. So, we left and returned about an hour later. It still took about 30 minutes to check us in after waiting in line again for a while. I thought that since we had reservations it would be much quicker. The last issue was the noise at the hotel. It was horrible! Guest were yelling in the hall, slamming doors, and such until about 1:00am. The bed was comfortable, and we managed to sleep okay after 1:00am. Not likely to return to this location.
Customer avatar
Posted by
onApril 22, 2025
Hi Rob58,
Thanks for staying at the Candlewood Suites Dothan. We appreciate you as an IHG One Rewards member and your loyalty to our brands since 2022. Our guests can count on us to maintain clean hotels, provide friendly staff, and ensure everything is in working order. I am sorry for your experience during your stay. I have shared your comments with the hotel management. They will ensure a better visit upon your return.
Again, thank you for your feedback. We hope to have another opportunity to make your stay pleasant.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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