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Experience the newly renovated, preferred hotel in Henderson, KY Welcome to our newly remodeled 100% smoke free property. Holiday Inn Express Henderson, KY sets itself apart from other hotels in Henderson with its modern, sleek style. Located just off of US 41 North, this places you near major businesses like Tyson, International Paper, Dana, Brenntag, Gibbs Diecast and Azteca Milling. We are minutes away from the areas major schools, local popular attractions and entertainment venues. Our business travelers are only 20 minutes away from the Evansville Regional Airport. Guests will enjoy the picturesque John James Audubon State Park located next to the property. Only minutes from historic downtown Henderson, home of the annual WC Handy Blues and BBQ Festival. Just a short drive from the hotel are a variety of exciting attractions like Ellis Park Horse Race Track, Tropicana Casino, Mesker Park Zoo and Botanic Gardens, and the Children’s Museum of Evansville. During your stay with us our hotel provides you with fantastic amenities, such as an indoor heated pool, on site fitness center with brand new state of the art Precor elliptical, treadmill and bike each with its own television, and our complimentary hot Express Start breakfast.
 
Overall
3 out of 5
3 out of 5
Convenient but dated and run down. Staff is friendly and helpful.
By KYMR from Tennessee
The location was convenient to my client's location in Henderson. The staff was friendly and helpful. The room was clean, but very dated and needed maintenance, especially the bathroom fixtures, shower head, etc.
Customer avatar
Posted by
onMay 16, 2025
Hi KYMR,
Thank you for staying at our Holiday Inn Express Henderson North Evansville South and sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
While I am glad you found our hotel in a great spot and were satisfied with the service received, I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Washington, Indiana Hotel near Amish Country This hotel's setting in the heart of Indiana Amish country, just off Highway 57 on East National Highway, offers area travelers easy access to neighboring cities, as well as local businesses and attractions. With fantastic amenities too, the Holiday Inn Express® Washington, Indiana hotel offers patrons all the comfort of home. With nearly 1,000 sq ft of event space for up to 50, as well as ample A/V equipment and catering services, we're a top venue for small meetings and special events. In addition, this hotel's proximity to Washington, Indiana companies, such as Perdue Farms, Grain Processing Corporation and Duke Energy, allows business guests a convenient commute. Regional attractions like Holiday World Theme Park, Paoli Peaks Ski Resort and Spring Mill State Park are within a short drive of the hotel's address in Washington. Indiana Amish country surrounds our hotel's property, too, providing fantastic dining and unique shopping opportunities. With Country Oaks Golf Club also nearby, patrons have a variety of entertainment options within reach. While you search for a place to stay, remember that we're the smart choice because we offer amenities like free high-speed Internet access and the complimentary, hot Express Start Breakfast Bar. Features like an indoor, heated pool and a Fitness Center provide ways for you to keep your workout routine and unwind, as well. "Stay Smart" with us!
 
Overall
1 out of 5
1 out of 5
Good all-around stay and slept well.
By Little Fingers from Missouri
I was there for my work for training. Had two other individuals with me that also roomed there. We all had a good stay and visit. We had to be up early in the am and the rooms above and below where quiet as well. That made for a relaxing stay as well.
Customer avatar
Posted by
onMay 16, 2025
Hello Little Fingers,

Thank you for staying at our Holiday Inn Express Washington. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express, and our goal is to let our guests experience a relaxing time with us. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope to see you again soon!

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Stay with Ease in Tulsa, OK. Take a deep breath, drop those heavy bags and "Get Comfortable" at the Staybridge Suites® Tulsa - Woodland Hills hotel. Situated southeast of the cosmopolitan city of Tulsa, the hotel has everything people staying for business, vacation or corporate relocation desire in an accommodation. The hotel's location in Tulsa, OK is a stone's throw from major corporations that draw many business travelers to the area. Some of these businesses are HILTI, UPS, Sofidel, Boeing and more. The fast and free, wired and wireless Internet access and on-site Business Center are wonderful perks for corporate guests. Visitors are swept away by the area's Midwestern charm and the vibrant city lifestyle. You can learn about sea creatures at the Oklahoma Aquarium, see an event at UMAC or visit one of the many museums in the city, including the popular Philbrook Museum of Art. Attend events at the Tulsa Symphony, The Gathering Place and Rhema Bible Church. You can spend time over at nearby Woodland Hills Mall for an afternoon of fantastic shopping. We are confident that after one stay at this hotel, it will become one of your favorite hotels in Tulsa, OK. The Great Room with its inviting fireplace, the large outdoor pool and the complimentary, hot breakfast bar help you feel welcome. Enjoy our suites with full kitchens and complimentary onsite laundry facilities for your convenience.
 
Overall
2 out of 5
2 out of 5
Sheets smelled
By Gloria
The sheets smelled really bad and had ants all over the place
Customer avatar
Posted by
onMay 16, 2025
Hi Gloria,
Thank you for staying at our Staybridge Suites Tulsa Woodland Hills and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We aim to provide comfortable accommodations for all our guests, and I'm sorry to learn about your experience. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
A stunning hotel with sea views overlooking Plymouth Hoe. Crowne Plaza Plymouth is the perfect setting for business and leisure. The hotel offers 6 fully equipped meeting spaces for up to 500 guests, with a dedicated Crowne Plaza Meetings Director on site and a variety of food and drink options to suit your requirements. Thanks to our Sleep Advantage® programme, you’ll enjoy a great night’s rest, with premium bedding, quiet zones and a guaranteed wake up call. You can workout in our gym or wind down in the heated pool. You can enjoy a delicious meal at the penthouse Marco Pierre White Steakhouse Bar & Grill with panoramic sea views or for a more laid back evening there’s Drakes Bar & Lounge. There’s also an outdoor garden for those who prefer to enjoy the fresh air. Plymouth is Britain’s Ocean City, steeped in maritime history. No trip to Plymouth is complete without a visit to the Hoe, where you will enjoy panoramic views of Plymouth Sound and the iconic Smeaton’s Tower lighthouse, and during summer months you can take a dip in the Art-Deco Tinside Lido. Plymouth station has direct trains to London, Exeter Birmingham and Bristol and Exeter and Newquay airports are only one hours drive. Onsite parking is available at the hotel for an additional cost of £15.00 per day on a first come first served basis.
 
Overall
2 out of 5
2 out of 5
Terrible customer service
By Mr b from England
Allocated a premium room?? But not sure where the premium was?? Issues with air conditioning and had no sleep for two days?? Rude service in the restaurant and very poor club lounge? Email to hotel but very standard reply! Never again!!!
Customer avatar
Posted by
onMay 16, 2025
Hi Mr b,
Thank you for staying at our Crowne Plaza Hotels & Resorts Plymouth and sharing your feedback. I appreciate you being one of our valued IHG One Rewards Diamond Elite and Ambassador members. I trust that all is well.
We do our best to provide top-notch service and accommodations. I'm sorry to learn about your experience. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
A convenient central Manchester hotel with free WiFi and excellent transport links The Holiday Inn Express® Manchester CC - Oxford Road hotel is a short walk from Manchester city centre . If you don’t feel like walking, catch a tram from nearby St. Peter's Square, or board the free Manchester city-centre shuttle bus. The M60 and M62 motorways are both close by, and Manchester Airport (MAN) is only 10 miles away. Nearby Manchester Piccadilly station has direct trains to London . While you’re here, catch Premier League action at Old Trafford or the Etihad Stadium , and shop for bargains at the Manchester Arndale and intu Trafford Centre . Kids love the interactive exhibits at the nearby Manchester Museum of Science and Industry . Gigs at the O2 Ritz , Bridgewater Hall or Manchester Arena are within easy reach. Business guests are just a 5-minute walk from the Manchester Central Convention Complex . At this hotel you can enjoy: - Air-conditioned bedrooms - Connecting suites for families - A spacious lobby for informal meetings Comfortable bedrooms have flat-screen TVs and blackout curtains to help you sleep. Start the day in style with our inclusive Express Start™ Breakfast buffet, pop out to numerous local restaurants in the evening and unwind afterwards with a cocktail from the bar .
 
Overall
1 out of 5
1 out of 5
Poor Room Quality and Experience. But the staff are friendly and helpful
By Dannie134 from London
Overall I would not recommend this branch of hotel as the room quality is poor. There were stains on the floor, walls, and bed.
The sofa was damaged in the second room and the bed kept moving.
The best thing about the stay would be it is in a good location to get around.
The staff are very friendly and helpful.
And the bathroom was better in the second room.
Customer avatar
Posted by
onMay 16, 2025
Hello Dannie134,

Thank you for staying at our Holiday Inn Express Manchester CC - Oxford Road. We appreciate your business and making IHG Hotels & Resorts a part of your travel.

We strive to be the best Holiday Inn Express and I'm sorry to learn about what happened. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Discover the vibrant charm of the Bronx at the Holiday Inn Express & Suites Bronx NYC! Located adjacent to the St Barnabas Hospital system and Ideally situated just minutes from the heart of Manhattan, providing easy access to the city's most iconic attractions. With a subway station nearby, exploring all five boroughs is a breeze. We're also conveniently located just 15 miles from JFK International Airport, making us an excellent choice for both leisure and business travelers. Sports enthusiasts will appreciate our close proximity to Yankee Stadium, where you can catch a thrilling baseball game or enjoy a concert. For those seeking cultural experiences, the Bronx Zoo, the New York Botanical Garden, and the historic Arthur Avenue are just a short distance away, where you can indulge in authentic Italian cuisine in the Bronx's own Little Italy. Our spacious rooms are thoughtfully designed for your comfort, featuring modern amenities, plush pillow-top mattresses, ample workspace, and complimentary Wi-Fi. Start your day with our delicious Express Start Breakfast, offering a variety of options to fuel your adventures. Stay active during your visit with our 24-hour fitness center, equipped with state-of-the-art cardio machines and weights. Whether you're here for business or leisure, our friendly and dedicated staff is committed to ensuring you have a memorable stay in the Bronx. Book your stay today and experience the best of New York City!
 
Overall
1 out of 5
1 out of 5
Business Stay
By Anonymous from New York
Staff was not friendly and was not aware of Platinum member benefits. Plus, the breakfast variety was extremely limited with sour milk provided.
Customer avatar
Posted by
onMay 16, 2025
Hi Valued Guest,
Thank you for staying at our Holiday Inn Express Bronx NYC and sharing your feedback. I appreciate you being one of our valued IHG One Rewards Platinum Elite members. I trust that all is well.
We do our best to provide top-notch service and accommodations. I'm sorry to learn about your experience. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Nestled along a serene lakeside boardwalk in Tapestry Park, Hotel Indigo® Jacksonville-Deerwood Park blends boutique charm with the energy of its storied past. Once dubbed "Hollywood East," this vibrant neighborhood is now home to top dining, breweries, and St. Johns Town Center shopping—all just minutes away. We connect guests to local culture with Silent Sundays, a film series benefiting Norman Studios Silent Film Museum. Sports and event fans will love our proximity to EverBank Stadium, VyStar Veterans Memorial Arena, and Jacksonville University. Designed for comfort and style, our pet-friendly hotel features contemporary guest rooms, a sparkling outdoor pool, a well-equipped fitness center, and over 2,000 square feet of flexible event space, complete with lakefront views and seamless indoor-outdoor flow. Whether you’re here for a quiet retreat or a dynamic city experience, Hotel Indigo Jacksonville Deerwood Park is your home base for discovering the best of Jacksonville.
 
Overall
1 out of 5
1 out of 5
Horrible Stay
By Hotel indigo Jacksonville from Jacksonville FL
Saturday night of my Stay was absolutely awful, the front desk person ( Hope) called my room specifically at 11:45pm that night over a leak in the lobby. She then continuously called me a liar, when I told her that we did not flood the bathroom. The engineer came into our room after Midnight to investigate and told myself and the front desk that there wasn’t flooding or obvious water issues like I kept telling Hope. She was incredibly rude to my pregnant wife and myself. On our way to check out my wife told hope that she wasn’t happy with the experience considering that at the time of check out it was already 1am, Hope responded with shrugging her shoulders and not apologizing for the inconvenience. As a common customer who has stayed at this exact location over the past 4 years and have spend thousands of dollars at this property so much so that Mr. Gill and the other front desk personnel would recognize my family and I. This has left a absolutely sour taste in my mouth. I have continuously ask for a refund and am denied. This is absolutely unacceptable especially since the Front desk person ( Hope) isn’t just representing herself or the hotel, but is representing IHG as a corporation. Also with the reviews that the hotel has received within the past Month regarding Poor guest services/ front desk staff. This is something that should be looked into and investigated. Because of the lack of what seems like care of behalf of hotel in regards to the event.
Customer avatar
Posted by
onMay 16, 2025
Hi Valued Guest,
Thank you for staying at our Hotel Indigo Jacksonville Deerwood Park and sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
We do our best to provide top-notch service and accommodations. I'm sorry to learn about your experience. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the new Holiday Inn Express & Suites Lancaster East-Strasburg! Strasburg’s newest and most modern hotel is nestled within the quaint village of Strasburg. The hotel is centrally located just minutes away from Route 30, Old Philadelphia Pike, Interstate 283 and Downtown Lancaster. Business travelers will benefit from the proximity of our Holiday Inn Express & Suites hotel to many nearby companies including Case New Holland, Chrysler Ag, Con Ag Foods, Exelon Energy, Kellogg Co, CLC and Tyson Foods. Our hotel offers easy access to many attractions including Sight and Sound Theater premiering Queen Ester, Strasburg Railroad, National Toy Train Museum, American Music Theater, Dutch Wonderland Amusement Park, and Kitchen Kettle Village . Guest can enjoy the convenience of Shops@Rockvale and Tanger Outlet shopping centers in close proximity. Hotel guests can enjoy amenities including business and family friendly accommodations, Indoor Pool, free high-speed wireless Internet access, and our complimentary Express Start™ breakfast served daily. Don’t forget to try our Holiday Inn Express exclusive cinnamon rolls included in the complimentary hot breakfast. Guest can also experience our fully equipped fitness facility. This space has been specifically designed with your health and wellness in mind.
 
Overall
2 out of 5
2 out of 5
pricing a mess
By Tim W from western Pa.
Even with the best efforts of the only English speaking staffer my pricing was a mess. Never got credit
Customer avatar
Posted by
onMay 16, 2025
Hello Tim W,

Thank you for staying at our Holiday Inn Express & Suites Lancaster East - Strasburg. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express and I'm sorry to learn about what happened. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
WELCOME TO THE HOLIDAY INN & SUITES PHOENIX AIRPORT Conveniently located at 48th Street and University Drive, the Holiday Inn® Hotel & Suites Phoenix Airport is close to everything. The hotel's complimentary transportation service to Sky Harbor International Airport makes travel simpler. Phoenix, AZ is home to the Heard Museum, Desert Botanical Garden and, Sun Devil Stadium, all within a few miles of the Phoenix airport. For business travelers, the complimentary high-speed, wired & wireless Internet access helps you to stay in touch with the office and be prepared for meetings. Here in Phoenix, AZ, our fresh, contemporary design and spacious rooms offer exciting alternatives for meeting and event space. We have more than 3,000 square feet of flexible renovated function space for the perfect conferences, reunions and wedding receptions. The Soleil Bistro is a great place to meet for dinner or drinks. An outdoor pool and a 24-hour Fitness Center help you unwind and relax during your stay. Plan your Phoenix getaway today!
 
Overall
2 out of 5
2 out of 5
Needs a little love
By HT soccer from Athol, Id
As a Diamond Elite member I stay in a lot of hotels and dont typically write a review. However this particular case made me do it. I know when you travel that its not your bed so its not ever as comfortable but I might as well have been sleeping on a slab of granite. If you like a stiff bed this is for you. However our floor, when you walked, sounded like it was peeling up everywhere in our room and the bath tub was stained in multiple colors and was disgusting. For the price, or in this case points, that I spent I am very disappointed in this property and will not be staying here again.
Customer avatar
Posted by
onMay 16, 2025
Hello HT soccer,

Thank you for staying at our Holiday Inn & Suites Phoenix Airport. We appreciate your loyalty as an IHG® One Rewards Platinum Elite member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Designed with the comforts of a home away from home, our well-equipped suites come complete with kitchens including dishware, a full-sized fridge, stovetop, and dishwasher. We are conveniently located near the I-5 (just 2.5 miles) for those travelling through. We are also near the Rogue Valley International Airport - MFR (less than a half-mile) and provide complimentary shuttle service to and from the terminals. We are just minutes from shopping and Providence Medford Medical Center. Whether staying overnight or for a month, our hotel has the accommodations for you. Corporate guests, including government travelers, enjoy our in-room workspaces, free high-speed Internet, and 24-hour Business Center. Unwind at our outdoor patio area complete with barbeque grills available for guest use. Take advantage of our 24-hour Fitness Center or our complimentary 24-hour guest laundry. We cater to guests travelling with pets and have one of the most affordable pet fees in the area. Medford offers activities for the whole family. Taking a quick trip to The Oregon Vortex or Crater Lake and the Redwood National Park makes great day trips for nature lovers. Catch an event at the Jackson County Expo or the Craterian Theater at The Collier Center for the Performing Arts. Come explore the beauty and adventure Southern Oregon has to offer. We look forward to seeing you!
 
Overall
3 out of 5
3 out of 5
Pet friendly is creepy
By Liken it clean
Staying in a hotel room that has hosted animals other than the two egged kind is just creepy. Can't get over the feeling that pets bring insects like fleas and ticks, dander, pet hair and bacteria to my environment. I did not think to check whether animals were allowed into the room when I booked the reservation. In hindsight, I have to wonder where this policy hits a limit? Can I bring in my horse? How about my pet pig? My gorilla? Seems stupid.
If you feel the need to allow animals into the hotel in order to attract customers that can't travel without taking their pets along, What is wrong with keeping pets separate from the room where your non-pet customers stay?
Guaranteed I will never stay at this facility again.
Also, in addition, the bed was worn out. Get some new mattresses.
Customer avatar
Posted by
onMay 16, 2025
Hello Valued Guest,

Thank you for staying at our Candlewood Suites Medford. We appreciate your loyalty as an IHG® One Rewards Platinum Elite member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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