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Corporate
 
 
 
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    76152
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    349
  • 第一条评论意见
    2017年2月14日
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    2025年4月20日
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Corporate 尚未提交任何评论。
 
Corporate 的评论意见
 
Welcome to the Holiday Inn El Paso West – Sunland Park, a premier hotel located a block from The Shoppes at Solana and the Westside Shopping District of El Paso, TX. Our resort-style guest rooms provide a luxurious and comfortable stay, with amenities such as plush bedding, flat-screen TVs, and high-speed internet access. Our secure and controlled-access corridors offer a unique experience, with stunning views of the surrounding mountains. And when it's time to dine, be sure to visit our on-site restaurant, Nine Hundred Bar & Grill. Featuring a menu of delicious, locally sourced cuisine, you'll be able to indulge in the flavors of El Paso while enjoying a cozy and inviting atmosphere. During your stay, easily get to nearby attractions including Sunland Park Racetrack & Casino, Western Playland Amusement Park, El Paso Museum of Art, The Shoppes at Solana, El Paso Zoo, and more. Whether you're looking for outdoor adventure, family-friendly fun, or cultural experiences, our hotel's convenient location puts you within easy reach of all the area's top things to do. Whether you're traveling for business or pleasure, our hotel offers everything you need for a memorable stay. From our state-of-the-art fitness center and outdoor pool to our flexible meeting rooms and event spaces, we're committed to providing you with exceptional service and hospitality. Experience the best of El Paso at the Holiday Inn El Paso West – Sunland Park.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Dirt, Old, and Uncaring Staff
来自 Dakota Austin, Texas
The hotel is old and run down. The room smelt poor, had a layer of dust on everything, and the staff didn't care I got stuck upstairs when the elevator broke with no estimate of repairs.
Hotel refused to issue points on a military booking.
If you are near the pool, the pool pump is insanely loud. You can hear it running all night.
客户化身
已发布 2025年4月20日
Hello Dakota,

Thank you for staying at our Holiday Inn El Paso West – Sunland Park. We appreciate your loyalty as an IHG® One Rewards Gold Elite member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Holiday Inn Express and Suites Red Bluff Our hotel is the newest modern hotel in the Mount Shasta region. Our beautiful 100% nonsmoking hotel is conveniently located off I-5 and within minutes of natural attractions, downtown, popular points of interest as well as a variety of shops and restaurants. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring fresh pancakes and many morning favorites, indoor pool, whirlpool, business center, fitness area, wired and wireless high-speed internet access. Located in beautiful Northern California and nestled at the base of the Sierra Nevada Mountains , we are centrally located between Redding, Sacramento, Chico, Lassen Volcanic National Park, Lake Tahoe, Reno, Redwood National Park and the Shasta National Forest . Our location places give you a short distance from popular area casinos such as Win-River and Rolling Hills Casino . Outdoor enthusiast will appreciate the Sacramento River as well as the abundance of recreational activities that are available, such as skiing, hiking, boating, salmon fishing, camping and biking. We are confident that your stay in Red Bluff will be a pleasant experience, so “Stay Smart®!”
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Not our normal experience at this hotel
来自 Semi-unhappy Guest
Normally we enjoy our stay here, however this time they were and/ are under a remodel of the entire property. It was loud and dusty in the hallways, lobby, dining areas and elevator.. Also guest laundry was not available. Three of the outside doors had broken card readers so if you parked other then upfront you couldnt get in. Wished they had this on their website we would have stayed at a different hotel. Need to at least close an entire floor and knock out the remodel then move on or close the entire hotel and get the job done. Even a manager/possible ow er commented how dusty it is.
客户化身
已发布 2025年4月20日
Hello Valued Guest,

Thank you for staying at our Holiday Inn Express & Suites Red Bluff-South Redding Area. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
The right amenities can truly enhance your experience! Whether it's a brief leisure trip or a longer business stay, our expansive suites are crafted to transition seamlessly from work to relaxation. Staybridge Suites offers an extended stay experience with residential-style suites, complete with a complimentary daily breakfast buffet and evening Social every Monday, Tuesday, and Wednesday featuring light bites and drinks. Enjoy the comfort of our spacious suites, which boast a fully equipped kitchen, ample living space, a sleeper sofa, complimentary Wi-Fi, a large, well-lit workspace, bathroom essentials, and regular housekeeping. Additional facilities include a 24-hour gym or take advantage of our partnership with Max Fitness for all of your fitness needs, business center, outdoor pool with a fire pit, a gazebo with infrared grills, parking on premises, pet-friendly options, a laundry center, and a banquet room. Our location in the desirable Bradley Park area is encircled by local dining, shopping, and a family fun center with a movie theater that boasts reclining seats, all within walking distance. Easy access to Callaway Gardens, Columbus State University, Pine Mountain, Poplar Place Farms, Columbus Botanical Gardens, Fort Moore, Brookstone Business Center, and Uptown Columbus. We know that being on the road means balancing work and leisure with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Nice hotel, but felt like a pet hotel
来自 Syn52 Atlanta
Not more comments. I don’t have anything else to say.
客户化身
已发布 2025年4月20日
Hello Syn52,

Thank you for staying at our Staybridge Suites Columbus - Fort Moore. We appreciate your loyalty as an IHG® One Rewards Silver Elite member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Staybridge Suites and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Twin Falls! Twin Falls Idaho’s newest hotel, located in the heart of Southern Idaho, near Snake River Canyon and beautiful Shoshone Falls. The hotel is located minutes from the College of Southern Idaho, St Luke’s Magic Valley Medical Center, and the Magic Valley Mall. Our non-smoking property offers easy access to many attractions including the new Canyon Rim Trail, Gemstone Climbing Center, Base Jumper watching off of the Perrine Bridge, and Evel Knievel’s jump site. We are also located minutes away from the Sunway Soccer Complex. Hotel guests can enjoy amenities including the indoor pool and spa, flexible meeting space, family-friendly accommodations, kitchen suites, room service, and a restaurant and bar. Guests can also experience our on-site exercise room with state of the art equipment. The hotel offers a sundries shop, for any forgotten items, or any items that a guest might need.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Not a great value for the price
来自 Debc203 Omak, Washington
We were traveling cross country for a travel assignment in Washington state and arrived after 2am exhausted. The next morning we asked for a late check out and were given only 30 minutes extra. At 31 minutes the staff started calling our room rushing us to get out multiple times. I feel the value for the expense was not what I expected.
客户化身
已发布 2025年4月20日
Hello Debc203,

Thank you for staying at our Holiday Inn Twin Falls. We appreciate your business and making IHG Hotels & Resorts a part of your travel.
We strive to be the best Holiday Inn and it is our goal to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately. I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Conveniently located in the heart of downtown Columbus, with proximity to I-70, I-71, and I-670, the Holiday Inn Columbus Dwtn-Capitol Square offers unparalleled access to the city's best attractions. Visit Ohio State University, tour the Statehouse, enjoy the Columbus Zoo, and explore the Center of Science and Industry (COSI). Medical visitors are within walking distance of Grant Medical Center and Nationwide Children’s Hospital. Adults enjoy a night out in the Brewery District or German Village. We offer amenities to minimize stress and maximize comfort, like our gated parking for just 12 USD per night and free EV charging stations. Stay active in our Fitness Center, take a dip in our indoor pool, and savor delicious dining at our on-site restaurant, Burger Theory, where kids under 12 eat free. Host meetings and events in our ballroom and boardroom for up to 250 guests. At the end of the evening, unwind in accommodations designed for your ultimate comfort. We blend a prime location with comfort and hospitality to provide an exceptional stay in the heart of Columbus.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Unexpected Charges
来自 Jze2020
I validated some points and exchange them for a free night thinking to start using Holidays inn instated of Hamptons but they charged 29.50 dollars to my credit card and is been already 6 days and the charge still on my account . No one can explained $29.50 where they comming from /
客户化身
已发布 2025年4月20日
Hi Jze2020,
Thank you for sharing your thoughts about your stay. We appreciate you staying at the Holiday Inn Columbus Downtown-Capitol Square. Your loyalty as an IHG One Rewards Silver Elite member since 2023 is appreciated.
We strive to deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry to learn about the situation you encountered. I shared your comments with the local hotel management team as a reference for improvement. In line with this, I've also sent you a separate email.
We hope to welcome you back!
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
At Holiday Inn York City Centre , you are conveniently located within the city walls and only minutes away from the heart of everything our historic city of York has to offer. A visit to the famous Jorvik Viking Centre is a must, a popular attraction for adults and kids alike, or take a walk down The Shambles , voted Britain’s Most Picturesque Street. We are also just minutes away from the famous Betty's Tea Room, pop in for an afternoon tea or just grab one of their famous Fat Rascals . Our hotel has 100 modern bedrooms with free Wi-Fi , comfy beds and walk-in showers. We also offer 3 meeting rooms with free Wi-Fi, accommodating up to 60 guests, and can tailor the layout to best suit your needs. Start your day with a hot buffet breakfast in our restaurant which is also open for dinner and kid's eat free. In the hotel bar, you can enjoy a snack or unwind with friends or family over a drink. Feel like staying in? Enjoy a meal from the room service menu. Holiday Inn York City Centre is conveniently located for all of the sights of York, but is also a great base for all the beautiful attractions and scenery in Yorkshire. We look forward to welcoming you.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Not a satisfactory stay
来自 roboticslyl Hangzhou
There are stains on the bath towel (probably chewing gum or something), there is debris blocking the water mouth under the sink, and there is a lot of noise outside the window at night.
客户化身
已发布 2025年4月20日
Hi roboticslyl,
Thank you for sharing your thoughts about your stay. We appreciate you staying at the Holiday Inn York City Centre. Your loyalty as an IHG One Rewards Platinum Elite member since 2023 is appreciated.
We are determined to provide our guests with a pleasant time, and I am sorry for what happened during your visit. I shared your feedback with the hotel management so that the necessary actions are in place to improve guest satisfaction. I trust their resolution will make your next stay with us better than the last.
We hope to welcome you back!
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
WELCOME TO THE HOLIDAY INN & SUITES PHOENIX AIRPORT Conveniently located at 48th Street and University Drive, the Holiday Inn® Hotel & Suites Phoenix Airport is close to everything. The hotel's complimentary transportation service to Sky Harbor International Airport makes travel simpler. Phoenix, AZ is home to the Heard Museum, Desert Botanical Garden and, Sun Devil Stadium, all within a few miles of the Phoenix airport. For business travelers, the complimentary high-speed, wired & wireless Internet access helps you to stay in touch with the office and be prepared for meetings. Here in Phoenix, AZ, our fresh, contemporary design and spacious rooms offer exciting alternatives for meeting and event space. We have more than 3,000 square feet of flexible renovated function space for the perfect conferences, reunions and wedding receptions. The Soleil Bistro is a great place to meet for dinner or drinks. An outdoor pool and a 24-hour Fitness Center help you unwind and relax during your stay. Plan your Phoenix getaway today!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Too Noisy
来自 Hokie WV
The AC in our room was very loud and the thermostat did not work and we could not turn it off. Rather than call Maintenance to repair it, we were told we could move to a room 2 floors higher. We turned the AC off in order to sleep. Road noise and airport noise were very loud in our new room.
客户化身
已发布 2025年4月20日
Hi Hokie,
Thank you for sharing your thoughts about your stay. We appreciate you staying at the Holiday Inn & Suites Phoenix Airport. Your loyalty as an IHG One Rewards Platinum Elite member since 2007 is appreciated.
We are determined to provide our guests with a pleasant time, and I am sorry for what happened during your visit. I shared your feedback with the hotel management so that the necessary actions are in place to improve guest satisfaction. I trust their resolution will make your next stay with us better than the last.
We hope to welcome you back!
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
俄勒冈州波特兰奥斯维戈湖皇冠假日酒店让您尽享便利位置 我们的酒店坐拥优越的地理位置、优质的服务和友善热情的员工,我们竭诚欢迎您前来探索本地区深厚的历史、繁茂的自然景观和充满活力的市中心生活。 波特兰奥斯维戈湖 皇冠假日酒店® 临近波特兰硅森林中的众多高科技企业。您还可以免费搭乘我们的穿梭巴士前往施乐、明导国际等公司。如果您要在波特兰南部和靠近比佛顿与泰格德的地区举办活动,我们酒店3,000平方英尺的会议空间、设备齐全的商务中心和皇冠会务总监一定会让您没有丝毫选择的困难,因为我们就是您的“会聚之所”! 让您的威拉米特河谷假日美不胜收。酒店附近的哥伦比亚河峡谷拥有风光迤逦的景致,那里还有知名的蒙诺马瀑布,而奥斯维戈湖市中心的各种户外艺术和花丛是当地的一大特色。我们酒店位处南波特兰和临近奥斯维戈湖的绝佳位置,让我们成为宾客最完美的选择。一流的购物场所布里奇波特村就在我们附近,您也可以到本地的威拉米特河谷酿酒厂花一天时间参观。 不论您是因何而来,我们都能确保您会喜爱我们的酒店。室内、室外泳池,健身中心,Basil’s Kitchen & Bar餐厅和皇冠假日领先睡眠品质®计划,都是让宾客们喜爱我们酒店的众多原因之一。无论您是到访俄勒冈州的比佛顿、泰格德、威尔逊维尔或是波特兰,我们酒店都是您的正确选择。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Hotel under construction
来自 Nick55 Bend OR
The hotel is under extensive construction.
Restaurant amenities are limited
Lack of coffee making amenities in room
House keeping staff do not greet.
客户化身
已发布 2025年4月20日
Hi Nick55,
Thank you for sharing your feedback and staying at the Crowne Plaza Portland-Lake Oswego. We appreciate your loyalty to IHG Hotels and Resorts and choosing us for your travel needs.

Our goal is to offer business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry if we did not meet your expectations. I forwarded your concern to our hotel management team so they could apply the necessary corrections to prevent this from happening again.
We look forward to accommodating you again on your next visit.
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
The Hotel Indigo Birmingham is located in a landmark Art Deco style building dating from the early 1930s in the city's historic Five Points South neighborhood. The hotel is situated in the booming and vibrant town of Birmingham near UAB. Hotel Indigo is set in the lively and roaring entertainment district of Birmingham, reminiscent of Bourbon street. Originally designed for medical offices and across from the first apothecary in Birmingham, the building became a hotel in the 1980s, but still retains its original medical insignia etched above the elevator doors. The hotel's design acknowledges the building's rich history, while incorporating modern amenities, like hardwood floors, spa inspired showers, luxury bath amenities and linens. We are also adding some exciting and tasty options to an area already known as one of the city's premier dining and entertainment districts. The Rx Lounge pays homage to the medical apothecary theme and provides prescriptions in the form of food and beverage.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
I would not recommend this hotel or the area.
来自 Mike Central New York
Hotel is showing its age. Area is less than desirable. Hotel shower was very dangerous, floor very slippery and doors leak water onto floor. Air handling unit very noisy, coupled with outside noise it was impossible to sleep.
This site will not allow me to post photos and a video I took documenting these hazards/problems!
客户化身
已发布 2025年4月20日
Hi Mike,
Thank you for sharing your thoughts about your stay. We appreciate you staying at the Hotel Indigo Birmingham Five Points South - University of Alabama at Birmingham. Your loyalty as an IHG One Rewards member since 2021 is appreciated.
We are determined to provide our guests with a pleasant time, and I am sorry for what happened during your visit. I shared your feedback with the hotel management so that the necessary actions are in place to improve guest satisfaction. I trust their resolution will make your next stay with us better than the last.
We hope to welcome you back!
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Experience refined hospitality at our perfect Downtown Memphis location, where travelers enjoy seamless check-in and premium amenities tailored to their needs. Centrally positioned in the heart of the Bluff City, our hotel offers effortless access to key business hubs and renowned landmarks, including Beale Street, AutoZone Redbirds Stadium, and the FedEx Forum, home of the Memphis Grizzlies. Our property provides proximity to major cultural events like the World Championship BBQ Competition and the St. Jude Marathon but also ensures a focused, productive environment for your work commitments. Enjoy modern comforts with skyline views, complimentary high-speed wireless internet, secured valet parking, and a fully equipped 24-hour business and fitness center. Dine at our Downtown Grille, conveniently located behind the lobby, where breakfast and dinner are served daily in a casual atmosphere. We look forward to delivering exceptional service that meets the demands of your busy schedule while providing a relaxing retreat in the heart of Memphis.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Wheels fell of the bus
来自 Renee Saint Louis
Check in was great. I never encountered a manager at the hotel that tells a guest that stop calling the hotel and nothing she can do. We had no hot water the entire stay. Also no phone in room or light bulbs. The entire staff and lobby smelt like weed. Also I stayed with points and and they still charged my card for the stay. The GM very nasty and want return any phone calls. This hotel tires have fallen of the bus. Full service hotel came done for breakfast and was told no breakfast because the Gm scheduled the cook off. The hotel and management needs triple A to service this hotel with the tires missing.Please help them
客户化身
已发布 2025年4月20日
Hello Renee,
Thanks for choosing Holiday Inn Memphis-Downtown (Beale Street) for your leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards Platinum Elite members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。