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    2017年2月14日
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    2025年4月23日
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Corporate 的评论意见
 
Award Winning Hotel near Bowling Green State University Welcome to the Holiday Inn Express Bowling Green. We are just 1 mile from Bowling Green State University and minutes away from local downtown Bowling Green Restaurants and shopping. We host students, family members, faculty, alumni, and anyone coming to visit the BGSU Falcons. Our hotel is conveniently located just minutes from Magna Vehtek and other local area businesses. It is just a short drive to the Wood County Fair Grounds where you can enjoy events such as the National Tractor Pull Championship . You can also enjoy a sporting event at the Stroh Center or enjoy the hockey game at the Slater Family Ice Area Our accommodations also offer free Wi-Fi, parking and hot breakfast. Maintain your workout routine at our 24-hour fitness center or go for a swim in out indoor heated salt water pool. Each room is equipped with a microwave, mini-refrigerator, Keurig coffee maker, and 43" TV.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Not what I was expecting
来自 Just me Bowling green Ohio
No hot tub like I was told, couch bed had no pillows blanket sheet, no smoking areas
客户化身
已发布 2025年4月22日
Hi Just me,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Bowling Green. We appreciate you as one of our guests!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that all you've pointed out will be looked into and addressed accordingly.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
这间美轮美奂的现代化波士顿港酒店坐落在曾经点燃美国独立战争的波士顿倾茶事件港口。 酒店周边坐落着尖兵堡港道(Fort Point Channel)和露丝·肯尼迪绿道(Rose Kennedy Greenway)。从酒店举步可及波士顿各个独具特色的景点。 在波士顿第一家普罗旺斯主题餐厅Miel享受户外用餐的乐趣,沿着自由之路(Freedom Trail)徒步游览或光顾古玩店,体验这座历史古城的韵味。 这间位于波士顿港的酒店设有室内浅水泳池,让您尽享大隐于世的休闲和放松。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Staff attitude
来自 Fahad Kuwait
The property is good .. location is not bad .. but the major issue is the staff they aren’t helpful at all neither are good in term of communication and giving service.. from the check in desk .. to the breakfast restaurant which was really not pleasant at all extremely bad service & ugly attitude.. as well the room doesn’t have any toilets amenities such as toothbrush, shaving razors. … etc.
A lot need to be done to this place in terms of of manpower training I believe.
Thanks
客户化身
已发布 2025年4月22日
Hi Fahad,
Thank you for staying and choosing our InterContinental Boston during your business trip. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Garland Hotel's Amenities Ensure Superior Stay Conveniently situated in the northeast suburbs of Dallas, the full-service Holiday Inn® Garland hotel exceeds all expectations with its quality service. Whether you're here on a business trip or Garland vacation, this hotel's location off President George Bush Highway is the perfect choice. From upscale shopping to first-rate golf courses, this hotel in Garland, TX is close to all the best reasons to visit the Garland area. Summer months are marked by water-filled fun at the nearby Hawaiian Falls Waterpark. With 63 holes of championship-level golf, the Firewheel Golf Park offers a challenge for players of all skill levels. If you're looking for big-city attractions, downtown Dallas is less than an hour away. Business travelers enjoy an easy route to companies like Raytheon, Cisco Systems, Rockwell Collins, Navistar, Atlas Copco and Fujitsu. All rooms include reliable free wifi, and the Business Center has all the tools you need. Planning a meeting in Garland, TX? The hotel's facilities feature more than 4,000 square feet of flexible space. Southern hospitality and quality amenities await you at this Garland hotel. For breakfast and dinner, Wild Fire Bar & Grill is sure to have something to satisfy your taste buds. Other hotel amenities include an indoor pool, whirlpool, and fitness center. We're excited to be your choice for full-service accommodations in Garland, Texas.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Visit was to go to funeral, bad experience with broken shower head. Service not rendered.
来自 Faith Garland, tx
Checking was normal, but went to take a shower found the shower head broke and personel very unprofessional. Was basically ignored about my report of broken shower head. Front desk lady very rude.
客户化身
已发布 2025年4月22日
Hi Faith,
We appreciate your continued loyalty to IHG One Rewards, and thank you again for your stay with us at Holiday Inn Dallas - Garland. We are committed to providing a memorable and inviting stay. I am sorry to learn about your experience.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and sent you an email to discuss this further.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
All the best,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Holiday Inn Express® Hotel near San Juan’s Cruise Port Allow our hotel's location in the exclusive Condado area to be the starting point to your San Juan experience. The Holiday Inn Express® San Juan Condado Hotel is a few blocks away from Condado Beach, luxury stores and a variety of restaurants. Our convenient location near San Juan Cruise Port allows you to enjoy the area a few days before or after boarding your cruise. You can have fun in the sun at La Ventana del Mar Park and enjoy nightlife in Condado, within walking distance of the hotel. Visit Old San Juan and experience over 500 years of history, or go to Casa Bacardi tour and enjoy rum tasting. We are also very close to both Isla Grande and Luis Muñoz Marin International Airports; and less than ten minutes away you will find Puerto Rico Convention Center. Start your day with our free-of-charge Full Breakfast. Coming back from a day out, relax in the outdoor pool and whirlpool tub, or go for a workout in the 24-hour Fitness Center. Guests can stay connected in the Business Center with recently updated free high-speed Wi-Fi Internet access.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Bad experience
来自 Ashy Dc
Hotel is in bad condition. Room was smelling and staff is not responsive.
客户化身
已发布 2025年4月22日
Hi Ashy,
Thank you for staying and choosing our Holiday Inn Express San Juan Condado. We appreciate you as one of our guests!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy Our Hotel's Great Location in Abilene, TX Combining the bright spirit of the frontier with the bold culture of the West, Abilene, Texas boasts a community that retains strong ties to its past. At the Holiday Inn Express® Hotel & Suites Abilene, guests love our warm hospitality and down-to-earth attitude. Besides offering great corporate amenities like an on-site Business Center, our Abilene, Texas hotel's facilities have a meeting room that can accommodate up to 25 people. The Taylor County Expo Center and the Abilene Civic Center are nearby, as are Abilene Christian University and Hardin-Simmons University. Dyess Air Force Base also calls Abilene, TX home.Our hotel's location places leisure travelers near Frontier Texas, which promises a fun-filled day for your family. Visitors can catch a performance at the Abilene Civic Center or attend an event at the Taylor County Expo Center. If you want to explore the area's beautiful landscape, head over to Abilene State Park, a favorite attraction in Abilene, Texas. This hotel's facility is proud to provide free high-speed, wireless Internet access throughout the property. Other amenities include an outdoor pool that is open during the summer as well as a Fitness Center. Before starting your day in Abilene, TX, stop by our hotel's complimentary, hot Express Start Breakfast Bar, too. And you'll love our spacious rooms. Make your reservations today to take advantage of our great rates!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Sub Par Stay
来自 NReed95 Katy, Texas
The hotel was ok, and two employees were nice and helpful. However the manager was rude and abrassive. They charged my card when they shouldn't have and did not reverse the charge in a timely manner. The food options were very limited and no one was there to help with breakfast questions. The computers in the business center did not work - no wifi. Overall, not what I expect from Holiday Inn.
客户化身
已发布 2025年4月22日
Hi NReed95,
Thank you for staying at our Holiday Inn Express & Suites Abilene during your business meeting. We appreciate you for being one of our IHG One Rewards Gold Elite members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Blend work, travel, and culture seamlessly at Crowne Plaza® Milwaukee South, located just off I-94, less than three miles from General Mitchell International Airport and 10 miles from downtown. Stay close to top area attractions like the Milwaukee Art Museum, Grant Park Beach, and the Harley Davidson Museum. Attend major events and music festivals like Milwaukee's Summerfest and the Wisconsin State Fair, minutes from our hotel. Our luxury accommodations are perfect whether you are traveling for business or leisure. Plan events in 22,885 sq. ft. of event space with 11 distinct spaces and a two-hour response guarantee. We offer upscale amenities like a free airport shuttle, an indoor pool, a Fitness Center, a 24-hour Business Center, and Crowne Plaza's Sleep Advantage® Program.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
TVs did not work
来自 Pat D. Madison, WI
We stayed at the Crowne Plaza Milwaukee South Saturday night. There must have been something going on in Milwaukee because all of the hotels downtown had a spike in prices. We decided to try the Crown Plaza after factoring in price, distance from downtown, and reviews.
Crowne Plaza is definitely an airport hotel. There are a ton of cars parked there that you can tell are folks who have left their vehicles there while flying elsewhere. It definitely has a worn feeling to it when you drive up.
Check-in was ok. I had made reservations in advance and check-in was quick. The woman who checked me in asked if I really wanted a King which seemed like a strange thing to ask since I had reserved a King Suite on-line and had to pay extra for it.
Our room was clean, and the bed was comfortable with plenty of firm pillows. Wi-fi was fine, good water pressure and a curved shower bar. Our room was a suite with the bed on one side, a sofa on the other side and the toilet/shower room separating them.
Both sides of the suite had a TV which I thought was good. However, neither TV worked. I could power them on w/the remotes but no stations would come in. In fact, I received a message on one of them that no signal was available. I called the front-desk to see if there were any tips on getting the TVs to work. The woman chuckled and made it sound like this was a fairly common issue and said they would send a tech up in about 15 minutes. The tech showed up after about 30 minutes. He unplugged the TV and the cable box, then plugged them back in and told me to wait to see if they would work after restarting and that he would be back in 15 minutes to check. I tried the same thing on the TV in the room where my partner was sleeping. He came back after 15 minutes and neither TV would work. He then basically just said the TV in the suite was really old and that hotel was working on replacing all of them, but it would be really pixelated even if he could get it to work. When it became obvious, he wasn't going to be able to resolve it, I finally said don't worry about it since we were heading downtown anyway.
Check-out in the morning was friendly and fast.
客户化身
已发布 2025年4月22日
Hi Pat D.,
Thank you for staying and sharing your experience at our Crowne Plaza Milwaukee South during your vacation. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure this doesn't happen again.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay as impeccable as possible it can be!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Quality of Excellence Award Winning Holiday Inn Express & Suites in Tooele, UT. The hotel is conveniently located in the Tooele Valley located off I-80; we are only 30 minutes West of Salt Lake City and 45 minutes away from Dugway Proving Ground. Guests will appreciate being walking distance to restaurants, brewery, shopping centers, and places of entertainment. Your home away from home offers 100% non-smoking spacious guestrooms and suites, with luxurious new bedding, complimentary hot breakfast buffet including gluten free options, 24-hour fitness center, complimentary passes to the local VASA Fitness Center, indoor pool with hot tub, business center, guest BBQ area, and complimentary high-speed wired and wireless Internet access. Our opportune location places you within minutes to Deseret Peak Complex, Utah Motorsports Campus, Bonneville Seabase, Sky Dive Utah, Tooele Pioneer Museum, Benson Grist Mill, Utah Fire Museum, Clark Historic Farm, Donner-Reed Museum, Tooele Valley Railroad Museum, Pony Express Trail, Oquirrh and Stansbury Mountains, Rush Valley, Great Salt Lake, and many points of interest. Businesses in Tooele Valley include Dugway Proving Ground, Utah Motorsports Campus, Tooele Army Depot, Mountain West Medical, Bass Pro Shop/Cabela’s Center, Detroit Diesel, Clean Harbors, Skretting, Walmart Distribution Center, Utah State University, Tooele Technical College, Carlisle Syntec, Purple, Northrop Grumman, Textron, General Atomics and many more.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Please fix key cards, Nice visit and staff.
来自 Snousie Maryland
Enjoyed the stay. Very nice rooms and staff. They need to figure out why our key cards would not always work. My daughters room key cards worked fine but the carpet was torn up.
客户化身
已发布 2025年4月22日
Hi Snousie,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Tooele during your family wedding. We appreciate you as one of our guests!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
A hotel near Birminghams Star City, with free parking and breakfast included. Holiday Inn Express® Birmingham - Star City hotel is just off the M6 motorway at Junction 6 and is a 10-minute drive from the city centre. Alternatively, leave your car in the hotels complimentary car park and hop on a bus into town from tright by the hotel. A short drive away, Aston Station offers local train services. Birmingham Airport (BHX) is a 25-minute drive from the hotel. Business guests can host events for up to 40 people in our five flexible and fully equipped conference rooms. A short walk from the hotel, StarCity entertainment centre houses a multi-screen cinema, bowling alley and indoor mini golf. A quick drive away, you can browse high-street shops at the Bullring retail complex. Twenty minutes by car takes you to the varied exhibition and event programme at the National Exhibition Centre or the rides and attractions at Drayton Manor amusement park. At this hotel you can enjoy Free Wi-Fi throughout and complimentary on-site parking. Set yourself up for the day with our inclusive Express Start™ Breakfast buffet, featuring scrambled eggs, sausages and continental items. In the evening, relax in the lounge bar over a chilled glass of wine with friends, or if you're feeling peckish, order a bite to eat from the snack menu.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Uncomfortable bed, poor quality of food.
来自 Leti Cardiff, UK
Stayed for a weekend away. We were in a Accessible room.
Bed was uncomfortable noticeable broken and very uncomfortable there was a dent in the mattress.
Had a shower on the second day of our arrival and the shower leaks all over the floor aswell and when in the shower/bath it’s very slippery and very dangerous. For someone who could be disabled all of these factors are a serious hazard, I also unplugged my charger which was next to the bed and burnt myself as the plug over heater and I burnt my finger, tried in another plug and it didn’t have this issue.
Overall I won’t stay again.
客户化身
已发布 2025年4月22日
Hi Leti,
Thank you for staying at our Holiday Inn Express Birmingham - Star City during your leisure travel. We value your feedback and appreciate your business.
Our hotel aims to showcase comfortable rooms with high standards. I understand your expectations, and I am sorry to learn about what happened during your visit. I documented and shared your comments with our local managers to monitor and improve the quality of our service. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the freshly renovated Holiday Inn Express & Suites Santa Fe. This modern Holiday Inn Express & Suites hotel, offers a rich cultural diversity in what characterizes the historic city of Santa Fe. The proximity of the hotel allow guests to easily explore the celebrated attractions that make Santa Fe unique. The Holiday Inn Express & Suites Santa Fe is only four miles from downtown’s celebrated art galleries, museums, and local shops. Additionally, the hotel is five miles from the Santa Fe County Municipal Airport ; perfect for those flying in for meetings. Need to prepare for a presentation? The business center has a PC with print services, and free wired and wireless high-speed internet access is provided throughout the hotel. Our guests are close to the many state government agencies that call Santa Fe home. While lodging here, head downtown to Santa Fe Plaza to visit the Palace of the Governors and the Georgia O'Keeffe Museum , popular favorites among the hotel's visitors. In Santa, Fe, NM, history lovers enjoy the fascinating architecture and artifacts at Loretto Chapel, while outdoor fanatics can take advantage of the expansive Santa Fe Ski Area. If the season is right, you can even catch a memorable performance at Santa Fe Opera. Don’t hesitate to book your stay at the Holiday Inn Express & Suites Santa Fe and enjoy the many sights and sounds Santa Fe has to offer!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Quiet and clean
来自 匿名 Colorado
Check-in was quick and easy with no issues regarding our reservation. The room itself was clean and met standard expectations — nothing fancy, but comfortable enough for our needs.
We had requested a late check-out and were unfortunately denied due to high occupancy from a softball tournament in the area. While we understand availability can be limited, it would be helpful if the hotel made it clearer upfront that late check-outs aren't guaranteed. The signage in the room suggests it's possible if you ask, but clearer communication would help manage expectations.
The pool and hot tub were a nice way to unwind before check-out. That said, the hot tub’s surface was noticeably rough and could use some resurfacing. Otherwise, the area was quiet and clean during our use.
Breakfast was tasty with a decent variety — the only downside being the biscuits, which were unfortunately rock-hard.
We had friends staying in another room (202) with a service animal, and their experience was less positive. They were repeatedly questioned and made to feel uncomfortable throughout their stay. Despite following proper protocol, including taking the dog out when leaving the premises, they were still approached multiple times — even while trying to enjoy the pool or breakfast. It created an uncomfortable atmosphere not only for them but for us as a group.
We’re traveling comedians and typically look for a calm, respectful environment to unwind before shows. While most of the stay met our basic needs, a little more understanding and hospitality, especially regarding service animals, would have gone a long way.
客户化身
已发布 2025年4月22日
Hi Valued Guest,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Holiday Inn Express & Suites Santa Fe.
We aim for a perfect retreat at our hotel, where comfort meets convenience, and I'm sorry to hear about your experience. We are dedicated to continually enhancing our service to ensure every guest enjoys a memorable stay, so I shared your feedback with our hotel management to improve guest satisfaction.
We'd be delighted to welcome you back for your next visit.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Indianapolis Hotel's Convenience is Unmatched When you need more than just a bed, you'll love the convenience of the Candlewood Suites® Indianapolis Northwest hotel. Located one block east of I-465 in the city's largest business park, the hotel's suburban surroundings give you an escape from the busy city center while still providing easy access to the most popular destinations in Indianapolis, Indiana. The hotel's location is close to several area businesses like UnitedHealth Care, St. Vincent Hospital and Hewlett-Packard. Work day or night with free printing and fax services at the 24-hour business center after preparing for that big meeting in your suite. This hotel's location in Indianapolis is in Park 100, so you'll be nestled in a suburban business park and still be only minutes from downtown Indianapolis, Indiana. The hotel's neighborhood is also great for families and leisure travelers. Take the kids on a picnic in Eagle Creek Park or see where the Colts play at Lucas Oil Stadium downtown. The hotel's proximity to three major malls also means you'll enjoy premier shopping nearby. After a long day, you'll love coming back to a cozy suite. The hotel's amenities make Indianapolis a great place to call home while away on the road. Stay fit with the 24-hour fitness center. Free high-speed internet access means you'll stay connected. Plan your stay today, and "Consider Us Home."
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Just OK
来自 Natty C Pittsburgh, PA
For the lower cost this hotel was ok. The room smelled bad and the AC didn't work but thankfully the window opened. There were no bugs which was my biggest concern having read the past reviews. Like I said, it was less expensive than the local HI Expresses by about $65/night so that was a plus.
客户化身
已发布 2025年4月22日
Hi Natty C,
Thank you for staying and choosing our Candlewood Suites Indianapolis Northwest. We appreciate you being a member of our IHG® One Rewards program!
Complete guest satisfaction is our topmost priority. I'm sorry we've missed the mark. I shared this with our hotel management team. I trust that the actions to be taken will make your next stay as impeccable as possible it can be.
We look forward to hosting your stay again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。