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    76153
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    349
  • 第一条评论意见
    2017年2月14日
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    2025年4月20日
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Corporate 的评论
 
Corporate 尚未提交任何评论。
 
Corporate 的评论意见
 
Holiday Inn Madrid Las Tablas hotel is in northern Madrid, in the heart of the residential and business area of Las Tablas where companies like Telefonica, BBVA, Huawei, Dragados, Cofares or Telecinco are located. It's a 10 minutes walk to Las Tablas Metro Station, which offers a direct connection to the city center. The hotel is just off the M40 ring road and has covered parking. For business travelers, we offer complimentary Internet, a 24-hour Business Centre, and four fully equipped meeting rooms, accommodating up to 200 guests. Several high-profile companies have offices close by, and the IFEMA Feria de Madrid exhibition center is a 15 minutes’ drive away. Madrid’s famous sights, such as the grand Plaza Mayor and Puerta del Sol public squares, the expansive Buen Retiro Park, and the art-filled Prado Museum, are all within reach. Santiago Bernabéu Stadium, home of Real Madrid, is 20 minutes drive away. It's a 12 minutes drive to El Corte Inglés Sanchinarro shopping Centre. The rooms have a trendy vibe and come with a work desk, tea- and coffee-making facilities, minibar, and a pillow menu. Kids stay and eat for free. Enjoy a buffet breakfast and relax in the spacious Open Lobby. In the evening, unwind with a cocktail in the bar, then sample delicious Mediterranean cuisine in the restaurant. And for athletes we have prepared a complete gym. Welcome to the hotel Holiday Inn Madrid Las Tablas.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Hotel AC & sink lickage
来自 Kp143 Georgia
I would not stay again. Here for short time with family. AC NOT WORKING AND sink water was clogging up. I said once to receptionist the problem...since I had no time due to short stay didn't argue. But won't do this hotel for sure. I would rather go elsewhere. So so so mad, after spending 1k for 2 rooms
客户化身
已发布 2025年4月19日
Hi Kp143,
We appreciate your stay at the Holiday Inn Madrid - Las Tablas. Thank you for being an IHG One Rewards Diamond Elite member.
We want to leave our guests with irresistible smiles when staying with us, and I am sorry to learn about your stay. Your feedback is important to us. I have quickly shared your comments with our hotel management, and I am confident that they will take immediate steps to address the situation and make the necessary improvements.
I sent you an email to talk about this more. I hope you read it when you get the chance.
Sincerely,
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
我们临近内华达州奈利斯空军基地的酒店是您的“明智住宿首选” 拉斯维加斯奈利斯 智选假日酒店® 确保您拥有旅途中所需的一切。酒店坐落在奈利斯空军基地外,位置便利,为您提供各种舒适的设施和专业的服务,适合所有旅行者。 拉斯维加斯奈利斯智选假日酒店®也靠近不少坐落在本地的企业,包括波音、SAIC、贝克特尔、Western States和Frehner Construction。我们还靠近北环城快道商业园区和赛道商业园区。酒店内的免费高速互联网连接和商务中心等杰出商务设施让您轻松与世界保持联络,我们也欢迎您使用我们850平方英尺的会议室,这里是您在拉斯维加斯举办会议或活动的理想之地。 酒店靠近众多本地景点的便利位置让我们也颇受休闲旅行者的青睐。我们距离拉斯维加斯赛车场只有三英里,并且我们为卡车和房车提供免费停车服务。宾客还可以在酒店附近发现其他热门景点,包括拉斯维加斯大道、日出美景高尔夫俱乐部和拉斯维加斯名品购物中心。 在您入住期间,请一定尽情使用我们酒店提供的各项便利设施与服务。比如您可在我们的健身中心里畅快锻炼,或在户外泳池里振臂奋游。早晨,请到我们的大堂试试我们的免费智选清晨早餐吧。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Property needs to be updated
来自 MikeyB NJ
Hotel is very run down and needs updating/re-model. The carpet was damp outside the wall that backs up to the bathroom/shower area. Door on the room would get stuck when closed.
I won't stay here again unless the property is re-modeled.
Thank you.
客户化身
已发布 2025年4月20日
Hi MikeyB,
Thank you for being one of our IHG One Rewards members. We're truly happy about your stay at the Holiday Inn Express Las Vegas-Nellis.
We dedicate ourselves to providing a great place to rest, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared the feedback with our hotel team as we’re committed to learning from this and ensuring our guests' experience is much more enjoyable. Additionally, I have reached out via email to discuss your experience further.
We appreciate your loyalty and hope to provide you with a much better experience in the future.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Experience refined hospitality at our perfect Downtown Memphis location, where travelers enjoy seamless check-in and premium amenities tailored to their needs. Centrally positioned in the heart of the Bluff City, our hotel offers effortless access to key business hubs and renowned landmarks, including Beale Street, AutoZone Redbirds Stadium, and the FedEx Forum, home of the Memphis Grizzlies. Our property provides proximity to major cultural events like the World Championship BBQ Competition and the St. Jude Marathon but also ensures a focused, productive environment for your work commitments. Enjoy modern comforts with skyline views, complimentary high-speed wireless internet, secured valet parking, and a fully equipped 24-hour business and fitness center. Dine at our Downtown Grille, conveniently located behind the lobby, where breakfast and dinner are served daily in a casual atmosphere. We look forward to delivering exceptional service that meets the demands of your busy schedule while providing a relaxing retreat in the heart of Memphis.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Terrible stay
来自 Cierra Little Rock Arkansas
When I arrived they couldn’t check me in because she couldn’t find my name . Then when she found me ,some how I got switched from a king bed to a double size bed. Then she told me the air conditioning was out. Since I got there late I didn’t have time to switch to another hotel. Our room was hot .The ice machine on our floor was out and the refrigerator in our room was out. Also the lights on the elevator were out making the ride on the elevator at night extremely scary! Overall it was the worst hotel experience I’ve had in a VeRY long time ! For the amount of money I’ve spent!
客户化身
已发布 2025年4月20日
Hi Cierra,
We appreciate your stay at the Holiday Inn Memphis-Downtown (Beale Street). Thank you for being an IHG One Rewards member.
We want to leave our guests with irresistible smiles when staying with us, and I am sorry to learn about your stay. Your feedback is important to us. I have quickly shared your comments with our hotel management, and I am confident that they will take immediate steps to address the situation and make the necessary improvements.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Great Hotel & Convention Center on Famous Route 66! The Crowne Plaza Springfield – Convention Center is conveniently located on I-55 & I-72, better known as Historic Route 66. Near the University of Illinois Springfield, our hotel is perfect for those coming in to visit the school or catch a game at one of the nearby sports complexes. With a short drive to Downtown Springfield, history buffs will enjoy a visit to the Lincoln Home National Historic Site and the Abraham Lincoln Presidential Library and Museum. Other nearby attractions near our Springfield IL hotel include Knight’s Action Park and the Illinois State Fairgrounds. Our accommodations also offer Free Wi-Fi, parking, and always open Business Center. Maintain your workout routine at our 24-hour Fitness Center, go for a swim in our 14th floor indoor pool, or relax in the dry sauna. Each room is equipped with a mini-refrigerator, Keurig, and 43” TV. 32 meeting rooms comprise 70,000 square feet of event space creating the perfect backdrop to your next social or business event.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
The Hot water went out
来自 Chris Chicago
Listen.... If there is one thing that everyone knows is that hotel showers are the best .. so image my surprise when the water was cold... After I return with two seniors from a 70 year old party. To say the least the water heater broke. Now I understand stuff happens but.... I got a text as soon as I arrived asking about how this were... If that can happen a mass text should have been sent on the difficulty the hotel was having. That's bad business.... Do better people.... I had to listen to two elder women fuss about it all night...and since it wasn't fix before we left.... I had to listen to them fuss all the way home too.... Someone gonna refund this
客户化身
已发布 2025年4月20日
Hi Chris,
We appreciate your stay at the Crowne Plaza Hotels & Resorts Springfield - Convention Center. Thank you for choosing IHG Hotels and Resorts as your travel partner.
The goals of Crowne Plaza are to achieve high-quality standards, deliver guest satisfaction, and serve travelers' needs. I'm sorry to learn about the situation. I shared your feedback with the hotel management so that necessary actions are in place to improve guest satisfaction. I trust their resolution will make your next stay with us better than the last.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
At Holiday Inn York City Centre , you are conveniently located within the city walls and only minutes away from the heart of everything our historic city of York has to offer. A visit to the famous Jorvik Viking Centre is a must, a popular attraction for adults and kids alike, or take a walk down The Shambles , voted Britain’s Most Picturesque Street. We are also just minutes away from the famous Betty's Tea Room, pop in for an afternoon tea or just grab one of their famous Fat Rascals . Our hotel has 100 modern bedrooms with free Wi-Fi , comfy beds and walk-in showers. We also offer 3 meeting rooms with free Wi-Fi, accommodating up to 60 guests, and can tailor the layout to best suit your needs. Start your day with a hot buffet breakfast in our restaurant which is also open for dinner and kid's eat free. In the hotel bar, you can enjoy a snack or unwind with friends or family over a drink. Feel like staying in? Enjoy a meal from the room service menu. Holiday Inn York City Centre is conveniently located for all of the sights of York, but is also a great base for all the beautiful attractions and scenery in Yorkshire. We look forward to welcoming you.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Comfortable but far from the train station. Wasn't convienint to me.
来自 Drea63 Denver, Colorado
The hotel is fine just didn't fill welcome from the staf and the location wasn't convenient to me - far from the train station. If you are traveling by car and than it might be a good hotel to stay.
客户化身
已发布 2025年4月20日
Hi Drea63,
We appreciate your stay at the Holiday Inn York City Centre. Thank you for choosing IHG Hotels and Resorts as your travel partner.
Our establishment aims to create an atmosphere of joy, ensuring every stay is filled with brightness and endless possibilities. I am sorry for what happened. I assure you that your feedback is valuable to us. I have promptly shared your comments with our hotel management team, who will take the necessary actions to enhance guest satisfaction. We are committed to resolving the issue and ensuring your next stay with us surpasses your expectations.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
The brand-new Holiday Inn Express and Suites Queenstown is located in the prime position on the corner of Stanley and Sydney streets in Queenstown, providing close proximity to the city centre shopping, entertainment and outdoor activities. The location also provides easy access to popular ski destinations of Coronet Peak, Remarkables, Cardrona & Treble Cone, and is the gateway city to the UNESCO World Heritage site of Milford Sound. The 227-room, 4 Star hotel features a selection of well-designed hotel room types and suites to cater for all types of travellers, whether that be for work or play. Holiday Inn Express & Suites Queenstown is the smart choice for savvy business and leisure travellers, delivering more where it matters most. The hotel also features a fitness room, sauna, two flexible meeting rooms, self-serve laundry, onsite parking and a free business centre, in addition to well-appointed rooms complete with a power shower, black-out blinds, high-quality bedding with a choice of pillows, uncapped Wi-Fi and a free Express Start breakfast option.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Poor Guest service
来自 Jerry Huntersville NC
Very poor guest service, Front desk does desk, bar and breakfast so prepare for a long wait time. No body answers the phone if you call from room. Air controlled from office and they will not change the settings or change the room. Prepare to pay extra to change the room.
客户化身
已发布 2025年4月20日
Hi Jerry,
We appreciate your loyalty as one of our valued guests, and thank you for your stay at the Holiday Inn Express Queenstown.
Our hotel is a great place to recharge, and I am sorry that it turned out differently this time. We appreciate you bringing this to our attention. I have shared your comments with our hotel management so that they can look into the areas to improve. I have also reached out via email to discuss your experience further.
We hope to provide you with a much better experience in the future.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
The Holiday Inn Express and Suites Columbus-Polaris Parkway hotel offers complimentary high speed internet, Fitness Center, guest laundry and a heated indoor pool. Corporate travelers will appreciate such amenities as a 24-hour Business Center with Internet, print, copy and fax services, high-speed wired and wireless Internet, and guest link. We offer our Express Start Breakfast Bar, a hot breakfast complimentary to all guests. Our great location is nestled in the heart of Polaris Parkway close to Polaris Fashion Place, fine dining such as Eddie Merlot's, many family restaurants and major corporations including Mettler Toledo, Microsoft, JP Morgan Chase and Nationwide Insurance. Whether you're looking to dive into a refreshing swim, improve your fitness, or simply relax, our indoor heated pool offers the perfect escape all year round. Wristbands are required based on occupancy of the room determined by room type. We do not allow parties.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
better than most
来自 milfamd Ohio
Everything was acceptable but the place does have an "old" feel to it. The woman in charge of breakfast is usually not ready on time and is grumpy and mean.
客户化身
已发布 2025年4月20日
Hi Milfamd,
We appreciate your stay at the Holiday Inn Express Columbus - Polaris Parkway. Thank you for being an IHG One Rewards Gold Elite member.
Holiday Inn Express is a great place to rest and recharge between travels, and I'm sorry about what happened. I shared your feedback with the hotel management, and I have faith in their resolve to provide superior service.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express & Suites® Indianapolis West Airport Area. We are conveniently located at exit 13 off I-465 and only minutes from I-74, I-70, I-65 and I-69. The hotel is only 10 minutes from the Indianapolis International Airport (IND) and offers a complimentary airport shuttle for our guests 24 hours daily. The Holiday Inn Express & Suites® Indianapolis West hotel is only a short drive to Riley Children’s Hospital, IU Medical Center and Methodist Hospital as well as many major Indianapolis businesses including Allison Transmission, UTC/Carrier, Rolls Royce, Fed Ex, Marathon, Praxair, Wellpoint, PepsiCo, Amazon and many others. Indianapolis offers many attractions for out-of-town guests and our hotel provides ideal access to Indianapolis Motor Speedway, Circle Centre Mall, Lucas Oil Stadium, Bankers Life Fieldhouse and downtown Indianapolis for dining experiences. Visit the Children’s Museum of Indianapolis and White River State Park attractions like the Indianapolis Zoo & Gardens, NCAA Hall of Champions, Indiana State Museum and Eiteljorg Museum. Whether you’re in Indianapolis for business or leisure, our hotel offers a fresh new look combined with Hoosier hospitality. Begin each day with our complimentary hot breakfast and relax in the evenings in one of our cozy guest rooms or suites. You’ll be satisfied knowing you stayed with us.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Bad service
来自 George Sc
Booked 12 nights and I only stayed 2
Couldn’t stay more, and the room was prepaid . Very bad ,terrible.
Ran away
客户化身
已发布 2025年4月20日
Hi George,
Thank you for being one of our IHG One Rewards Silver Elite members, and we appreciate you choosing to stay at the Holiday Inn Express Indianapolis West - Airport Area.
While we are committed to offering a frictionless experience for guests, I am sorry to learn about the situation. Your feedback means a lot to us, so I shared it with our hotel team for future improvements. I also sent an email to discuss the situation further.
We value your business with IHG Hotels & Resorts.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Stay Smart at Holiday Inn Express® Woodbridge Hotel Located in Prince William County and just 23 miles from downtown Washington, DC, our Woodbridge hotel puts you in close proximity to area businesses and great attractions. Whether you are headed into the Washington, DC Metro area for business or vacation, we put you in the center of it all. Corporate travelers love our Woodbridge hotel because we provide them with the services and amenities they need most. We are proud to offer a Business Center featuring a computer with high-speed, wired and wireless Internet access, along with copy and print services. For guests who need to be close to Quantico Marine Base, Fort Belvoir, the FBI Academy or Amtrack Auto Train Lorton Station, we are just minutes away. For those guests who are on vacation, we have numerous options to entertain the entire family. With easy access to local attractions, such as Mount Vernon, Historic Occoquan, IKEA, AMC theaters and the Potomac Mills Outlet Mall, you will never be without something to do. Taking a day trip into Washington, DC offers you the opportunity to spend the day touring a Smithsonian museum, visiting the historic monuments, experiencing Arlington Cemetery or viewing wildlife at the National Zoo. When you are our hotel's guest in Woodbridge, VA, you can enjoy conveniences like an Indoor Pool, Fitness Center and a complimentary, Hot Breakfast Buffet along with a hospitable staff. Book your stay today.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Noisy Room!
来自 DoeMF Marianna, FL
This was the noisiest H I Express room I've stayed in.
I suspect poor construction.
Noise through the ceiling and walls.
Undefinable high pitched squeaking from a vibration. Maybe in the HVAC.
I was not near an elevator.
I woke up repeatedly.
Very annoying.
客户化身
已发布 2025年4月20日
Hi DoeMF,
Thank you for being one of our IHG® One Rewards Platinum Elite members and for choosing to stay at the Holiday Inn Express & Suites Woodbridge.
Our goal is to offer an ideal place to unwind and recharge after a long day, and I'm sorry to hear about what happened. We are committed to ensuring that your next stay is much better, so I've shared your feedback with our hotel management to improve customer satisfaction.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
我们超越华盛顿特区的其他酒店 阿灵顿波尔斯顿 假日酒店® 坐落在充满活力的北阿灵顿地区,靠近所有华盛顿特区内的热门景点。 您一定会爱上我们酒店的设施与服务,包括免费高速互联网连接和毗邻I-66公路、距特区市中心仅5英里的便利位置。 我们酒店还靠近许多知名企业和政府机构,包括美国国家科学基金会(NSF)、ESI、韬睿惠悦、SAIC、Global Knowledge、美国大自然保护协会、AES、玛丽芒特大学、CACI、奎斯特通讯、DARPA美国国防部高阶研究计划署、USF&WS、德勤、英国宇航系统公司和雷神公司等。 在我们位于弗吉尼亚州阿灵顿的酒店中您可举办任意类型的活动,六间会议室随时供您使用。 而我们靠近华盛顿特区的便利位置,能让您轻松前往游览华盛顿特区中的各种名胜和博物馆,包括史密森尼博物馆、白宫、航空航天博物馆、国家广场和岩溪公园等。 请一定别忘了参观阿灵顿国家公墓和五角大楼纪念地,它们都位于弗吉尼亚州阿灵顿市内。 在您入住期间,请尽情享受我们舒适的客房,其中提供免费互联网连接、 32英寸电视和冰箱。 我们新开业的时尚餐厅 Silver Leaf 供应牛排、沙拉和海鲜等特色菜,并且儿童可以免费就餐。 在我们现代的酒廊内和朋友们欢聚,或者独自利用免费无线网络放松休闲。 我们的免费穿梭巴士可送您去一英里外的任何地方,包括地铁、购物场所、餐厅、梅西商场和Kettler Capitals IcePlex冰上中心。您一定会爱上我们的阿灵顿波尔斯顿假日酒店!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Horrible Service and Room never cleaned and they never respond if you call for assistance
来自 Viv27 New York
Horrible Service - Platinum elite member:
-No replacement towels the next day, trash was not removed, no room service.
-Front desk never picks up the phone, nobody answers, tested by standing by front desk and calling also, they clearly ignore the calls.
-Called IHG customer service and they couldn't get in touch with the hotel also, over 2 hours...
-Overall, wouldn't recommend the stay and horrible experience.
If holiday inn wants to make my experience better, refund the points back to my account..
客户化身
已发布 2025年4月20日
Hi Viv27,
Thank you for being one of our IHG® One Rewards Platinum Elite members and for choosing to stay at the Holiday Inn Arlington At Ballston.
We aim to have a global reputation for service to our guests, and I'm sorry to hear about your experience. Our team is passionate about providing the highest quality service. I sent you a private message to discuss this further, and I hope you can have a chance to read it at your convenience.
We look forward to welcoming you back soon.
Yours in hospitality,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate 的问题
 
Corporate 尚未提交任何问题。
 
Corporate 的答复
 
Corporate 尚未提交任何答复。
 
Corporate 的故事
 
Corporate 尚未提交任何故事。
 
Corporate 的故事意见
 
Corporate 尚未提交任何故事的意见。