Welcome to our Texas oceanfront retreat, Holiday Inn Resort at South Padre Island! A full-service beach resort located at the southern tip of South Padre Island, Texas, Holiday Inn Resort SPI is a year-round tropical paradise for families, couples, business travelers & any sun-seekers in need of mental relaxation and tranquil ocean views. Our beachfront resort features a unique mix of complimentary resort amenities inclusive of (3) exterior pools including one heated Palapa Pool + swim-up bar, an onsite bar & grill restaurant – Seaside Bar & Grill, a gaming lounge and activity center, poolside movies, seasonal kid and family friendly activities, and multiple onsite bar options to ensure your business or leisure visit is a memorable experience.
Just mere minutes from to the South Padre Island Convention Center, Cameron County Amphitheater-Event Center, SpaceX Launch Facility, and numerous local attractions and restaurants, our beachfront resort offers over 15,000 square feet of flexible meeting space between three venue options to host corporate or social events – on
After a day spent soaking up the island sun, choose from our long list of guest exclusive resort activities to further enhance your stay. Between our three swimming pools and two onsite bars, each guest is sure to soak up the resort experience with a cocktail in hand. Once dusk sets, satisfy your palate with a chef-prepared seaside dinner from the oceanside patio of our onsite restaurant, Seaside Bar & Grill.
Complete waste of money and our valuable time!!! FILTHY ROOM!
Posted byCorporate
onApril 26, 2025
Hi Valued Guest,
We appreciate your stay at the Holiday Inn South Padre Island-Beach Front. Thank you for being an IHG One Rewards Silver Elite member.
Holiday Inn hotels strive to provide business and leisure travelers with dependable services, modern and attractive facilities, and excellent value at convenient locations worldwide. I am sorry for what happened during your stay. Your feedback is important to us. I have quickly shared your comments with our hotel management, and I am confident that they will take immediate steps to address the situation and make the necessary improvements.
I sent you an email to talk about this more. I hope you read it when you get the chance.
Sincerely,
Frenzel A. Case Manager IHG Hotels & Resorts Service
Experience a pleasant & affordable stay with our complimentary breakfast, refreshing outdoor pool and on site parking making your visit convenient & enjoyable! Our recently renovated hotel offers a marvelous blend of authenticity and a modern touch just around the corner!
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All 126 rooms offer all the comforts of a star hotel with a flat-screen TV, free WI FI, refrigerator, microwave, Keurig coffee makers, and a unique and original setting.
In the morning, a complimentary breakfast is offered, accompanied by delicious pancakes and cinnamon rolls, will allow you to start your day on the right foot. Brand new Pool table and games in beautiful, updated lobby.
The hotel is conveniently located next to the 95 highway on exit 163, and minutes away from the Lorton Amtrak Auto Train. We are the only hotel next to the Amtrak Auto Train!
The bathroom had rust all around the door frame from top to bottom- and the bed had blood on it. We were able to move 1 of 2 rooms. The staff didn’t seem very surprised that we had this issue which seems concerning. Very disappointing for this hotel brand. I will never stay here again.
Posted byCorporate
onApril 26, 2025
Hi Kate,
It's always a pleasure hosting you as one of our IHG One Rewards members, and thank you for your stay at the Holiday Inn Express Lorton.
We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn about the situation. I have shared your comments with our hotel management for reference and improvement, and also sent you an email to discuss your experience further.
We look forward to having the opportunity to restore your confidence in our hotel.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Corning, NY Hotel's Amenities Exceed Expectations Renowned as a top hub in glassmaking, the charming town of Corning is situated in the southern part of New York's Finger Lakes region. The Staybridge Suites® Corning hotel offers newly renovated all-suite accommodations and exceptional service for your business trip or family vacation. Surrounded by companies like Corning Inc., Siemens, World Kitchen and Guthrie Medical Group, the hotel is an ideal choice for corporate travelers. Access free Wi-Fi throughout the hotel, and the Business Center offers all the tools you need to stay productive. If you're looking for hotels in Corning, NY to host your next meeting, we have two boardrooms. The hotel's location in downtown Corning, NY is minutes from some of the area's best attractions. At the Corning Museum of Glass, you can learn more about the history of glassmaking and see live demonstrations. Be sure to visit the nearly 100 wineries that comprise the Finger Lakes Wine Country. . Whether you're here for a short trip or an extended stay, we have everything you need for a carefree trip. You can shoot hoops on the sports court or enjoy a drink in the courtyard. Start your day with a grab and go breakfast prepared specifically for you. We also have free guest laundry facilities and a courtyard where you can grill your own food or enjoy a beverage by the fire pit. Call us today and take advantage of all this Corning hotel has to offer.
My brother stayed Staybridge in Corning NY for the night and left his necklaces here. Upon returning the staff was combative and would not assist with the matter and alleged the room was rented. The local police were called and initially denied access to the room. Eventually the staff allowed the officer into the room which no one was staying and the necklaces were gone. The staff refused to assist further.
I hope the hotel likes the publicity from a Sponsored Facebook ad about this.
Posted byCorporate
onApril 26, 2025
Hi PRomine,
We appreciate your stay at the Staybridge Suites Corning. Thank you for choosing IHG Hotels and Resorts as your travel partner.
We want our guests to feel comfortable and at home at Staybridge Suites. I'm sorry to learn about the situation. I shared your feedback with the hotel management so that they can take the necessary actions to improve guest satisfaction. Their resolution will make your next stay with us better than the last.
I sent you an email to talk about this more. I hope you read it when you get the chance.
Sincerely,
Frenzel A. Case Manager IHG Hotels & Resorts Service
We invite you to experience the brand new Holiday Inn Express – Pearsall, South Texas’ newest hotel!
The hotel is located halfway between downtown San Antonio and Laredo . Enjoy the convenience of flying into two nearby airports including the San Antonio International Airport and the Laredo International Airport which are both a short 1 hour drive to the hotel. This Pearsall hotel ideal location off of I-35 offers convenient access to all South Texas cities including, Cotulla, Jourdanton, Pleasanton, Crystal City and Carrizo Springs. Pearsall is located right in the heart of “The Golden Triangle” nationally known as the “Hunters Paradise”. The Pearsall area includes world class hunting of white tail deer, turkey, javelina, dove, quail and exotic game.
The city of Pearsall sits on top of the Eagle Fords Shale making the growth of the oil and gas industry a prevalent part of the local community. Nationally recognized companies with operations in and around the Pearsall area include Chesapeake Energy, Anadarko Petroleum Corporation, Petrohawk Energy, EOG Resources and Cameron International.
Our Pearsall, Texas hotel is designed to accommodate a wide range of travelers including short or long term extended stays. All guests of the hotel can enjoy in room microwaves, mini refrigerators, free hot breakfast and the best service in South Texas.
Booked room for 3 nights. Checked into our room and spent the night. Went to work the next morning, when we came back for the second night someone else was in our room. The front desk sold our room to someone else and said they were 100% sold out. We had to drive 30 min to another hotel. How does this happen? We paid for 3 nights. The manager needs to be fired immediately.
Posted byCorporate
onApril 26, 2025
Hi Valued Guest,
Thank you so much for staying at the Holiday Inn Express Pearsall, and we appreciate your loyalty as an IHG One Rewards Diamond Elite member.
We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn about the situation. I have shared your comments with our hotel management for reference and improvement, and also sent you an email to discuss your experience further.
We look forward to having the opportunity to restore your confidence in our hotel.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Visalia!
Visalia’s most modern Holiday Inn Express nestled within the foothills below the majestic Sierra Nevada. You can explore the Sequoia National Park, the San Joaquin Valley, King’s Canyon National Park, Rawhide Ballpark, Fox Theatre, ImagineU Interactive Children’s Museum, McDermott Field House, Crystal Cave and Lake Kaweah. The hotel is located just minutes away from HWY 198 and Route 99.
Business travelers will benefit from the proximity of our Holiday Inn Express Visalia to many nearby companies including Visalia Industrial Park, IBM, Alcoa, AT&T, Cigna, Leprino Foods, Kaweah Delta Health Care District, Travalco, and Visalia Convention Center.
Our Holiday Inn Express hotel offers easy access to attractions including the Rawhide Ballpark, Fox Theatre, Adventure Park, ImagineU Interactive Children’s Museum, and the McDermott Field House and Sports Center.
This state of the art hotel features special in room amenities such as free high-speed internet access, microwave and refrigerator, "Keurig coffee maker", and free local calls. Take time to relax and enjoy our outdoor swimming pool, business center, free high-speed wireless internet, and fitness center.
Whether you visit Visalia for business or vacation travel, stay comfortably at our Holiday Inn Express hotel.
The elevator rarely was operational during my week long stay which caused me to walk three flights of stairs and exit outside on the sidewalk . Then you enter the front door to get to your desired destination. The fitness center had a mold smell like it had been previously flooded.
Posted byCorporate
onApril 26, 2025
Hi P007,
We appreciate your stay at the Holiday Inn Express Visalia - Sequoia Gateway Area. Thank you for choosing IHG Hotels and Resorts as your travel partner.
We want our guests to feel comfortable and at home at Staybridge Suites. I'm sorry to learn about the situation. I shared your feedback with the hotel management so that they can take the necessary actions to improve guest satisfaction. Their resolution will make your next stay with us better than the last.
I sent you an email to talk about this more. I hope you read it when you get the chance.
Sincerely,
Frenzel A. Case Manager IHG Hotels & Resorts Service
Just four miles from the First Horizon Coliseum at the Greensboro Complex lies the modern Holiday Inn Express® & Suites (I-40 @ Wendover) hotel in Greensboro, North Carolina. We're so easy to find just off Interstate 40, making it a breeze to get to Downtown Greensboro, the Piedmont Triad International Airport (GSO), and all the local hotspots. Whether you're in town for business or just to relax, you'll love how close we are to fun places like The Friendly Center, Greensboro Science Center, Wet 'n Wild Emerald Pointe Water Park, Bryan Soccer Park, UNCG, and NC A&T University. Our hotel features 109 modern guest rooms and suites, tailored to meet the needs of today’s travelers. You’ll enjoy upgraded comforts like free Wi-Fi, a 55-inch Smart TV, an in-room safe, a mini-refrigerator, and a microwave. Plus, don’t miss our complimentary hot breakfast buffet each morning—it’s packed with tasty options to kickstart your day. Make the most of your stay by taking a dip in our seasonal outdoor pool, hitting the gym in our Fitness Center, or catching up on work in our Business Center. Our friendly staff is here around the clock to help with anything you need, and we've got free on-site parking to make your visit even easier. Whether you're here for a quick weekend getaway or a longer business adventure, our pet-friendly Holiday Inn Express & Suites in Greensboro is the perfect home base. Book your room today!
Multiple vehicles broken into in the hotel parking lot. Staff is aware of this issue and replied with “again”. Unfortunate to have driven 4 1/2 hours for a funeral and not be able to spend the night because of security reasons. Checked in at 1 then out by 8 to drive another 4 1/2 hours home.
Posted byCorporate
onApril 27, 2025
Hi Ryan,
We appreciate you as one of our IHG One Rewards members, and thank you for choosing Holiday Inn Express Greensboro-(Interstate-40 @ Wendover) for your stay.
I understand that a comfortable stay experience is essential during your visit, and I'm sorry to learn about the situation you've encountered. I've shared your comments with our local hotel, as we’re always looking for ways to improve so that every guest has a great experience.
We truly appreciate you including us in your visit.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
An iconic fixture on the downtown Miami skyline for 40 years, InterContinental Miami boasts a waterfront location on Biscayne Bay, steps away from arts and entertainment in Miami’s Brickell neighborhood. A beacon for both business and leisure travelers, the hotel rises 34 stories over the city with breathtaking views of the Atlantic Ocean, Biscayne Bay and the Port of Miami. Recently completed a $40 million renovation features include 652 newly redefined luxury guest rooms, suites & Club Lounge.
The room could have been cleaned more thoroughly. The bathroom floor was sticky, and the round table hadn’t been wiped down well. On the positive side, the bed was very comfortable. Overall, I enjoy staying at IHG properties and would stay again, but if I were staying longer, I’d definitely request a room refresh to ensure everything is properly cleaned.
Posted byCorporate
onApril 27, 2025
Hi Travel Gem,
We are pleased to have you as one of our IHG One Rewards members. Thank you for your recent stay at the InterContinental Miami.
We strive to offer personal and attentive service, and I am sorry to learn that some aspects of your visit turned out otherwise. Your feedback is important to us, and I've shared it with our local hotel we'll to make things better for you and our future guests.
We hope to welcome you back in the future for a much better stay.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Welcome to Holiday Inn Express Hotel & Suites in Kingsville, TX. This choice Kingsville hotel near the famous King Ranch is located in beautiful South Texas, just a few miles from the lovely downtown historic district and Texas A&M University-Kingsville. Families will enjoy their stay at our hotel in Kingsville, Texas due to its central location near the John Conner Museum, Dick Kleberg Park and the largest private ranch in the US - the remarkable King Ranch. There are many shopping areas and dining options within 1 mile of our hotel, including the Wild Horse Mall and many downtown shops. Corpus Christi is perfect for a family day trip, with its beautiful beaches and barrier islands only a half-hour away. Our hotel provides ideal accommodations for business travelers with a 24-hour business center and easy access to area companies including the Naval Air Station, Exxon Mobil, Boeing Company, Kodiak Manufacturing, Celanese as well as the King Ranch. The Corpus Christi International Airport (CRP) is just a half-hour away. During your stay at our Kingsville hotel, enjoy premium services and amenities including an outdoor pool, a brand new fitness center and a free hot breakfast bar with our exclusive cinnamon rolls and other hot items. Book your hotel reservations today, and take advantage of our great hotel room deals and rates.
Overall, the staff was so friendly, courteous, and helpful. Elevator and suite had a foul odor. Our toilet looked nasty, scratched, and was clogging, but we still managed to make things work.
Posted byCorporate
onApril 27, 2025
Hi Rick,
We appreciate your stay at the Holiday Inn Express Kingsville. Thank you for being an IHG One Rewards Diamond Elite member.
Holiday Inn Express is a great place to rest and recharge between travels, and I'm sorry about what happened. I shared your feedback with the hotel management, and I have faith in their resolve to provide superior service.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,
Frenzel A. Case Manager IHG Hotels & Resorts Service
A central Croydon hotel with bright, thoughtfully designed rooms and breakfast included Holiday Inn Express® London - Croydon is in the centre of Croydon, next to the Centrale Shopping Centre. It’s a short walk to East Croydon station, where direct trains speed you to London Victoria or London Bridge in 20 minutes. Gatwick Airport (LGW) is also 20 minutes on the train, or 30 minutes by car. You’ll find a tram stop a few steps from the hotel. If you’re in town for a Crystal Palace game, it’s a short drive or bus ride to Selhurst Park Stadium. For your event needs, 8 versatile, fully equipped meeting rooms provide space for up to 65 guests. With plenty of natural light, these high-floor rooms offer sweeping views over London, and refreshments are available to suit your needs. At this hotel you can enjoy: - Free WiFi - A pillow menu Fuel up for the day with the included Express Start™ Breakfast with a range of hot English and continental choices. The smart restaurant also offers snacks from the All Day Dining menu for whenever you’re feeling peckish, as well as international dishes for dinner. Stylish Next Generation rooms offer 43"Flat Screen TVs with casting and apps such as Netflix and Amazon Prime and include blackout curtains for a restful night. For panoramic Croydon views, ask to stay on the hotel’s higher floors.
So we stayed on the 9th floor even though we requested a lower level as a Platinum Member. The adjacent buildings roofs are a nesting place for seagulls - very noisy!. Breakfast ran out of hash browns and milk for 2 days. Staff were apologetic however how can such an IHG hotel run out of breakfast items (we had breakfast at 7am) The elevator was very slow so a lot of waiting to go up or down.
Posted byCorporate
onApril 27, 2025
Hi IanDB,
We're truly happy about your stay at the Holiday Inn Express London - Croydon, and thank you for being one of our IHG One Rewards Platinum Elite members.
We dedicate ourselves to providing a great place to rest, and I am sorry to learn that some aspects of your visit turned out otherwise. I've shared your comments with our local hotel, and we are grateful that you've shared detailed feedback on your stay and helped us identify what can be done better.
We hope to have the opportunity to welcome you back for a much-improved stay in the future.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
A modern waterside hotel close to Cardiff Bay and the city centre, with free Wi-Fi, on-site parking and included Express Start Breakfast
With its handy location between Cardiff Bay and the city centre, and overlooking Bute East Dock, Holiday Inn Express® Cardiff Bay hotel makes a convenient base. It's a mile from Cardiff Central railway station and 10 minutes on foot from Cardiff Bay station . It's a five-minute walk to the nearest bus stop, where you can catch the Cardiff Baycar bus into the city. Cardiff International Airport (CWL) is half an hour's drive away.
A 10-minute walk from the hotel, the rejuvenated Cardiff Bay area is home to restaurants and bars and the Wales Millennium Centre . Walk 15 minutes north from the hotel, and you'll reach central Cardiff, where the sights include the Principality Stadium , formerly known as Millennium Stadium, and Cardiff Castle .
The hotel's central location also suits business travellers. on-site parking and free Wi-Fi .
Each morning you can enjoy our hot item buffet, as well as continental choices, at the inclusive breakfast buffet . At the end of a busy day, unwind with a cold beer or a glass of wine in the hotel bar .
Lack of knowledge about assistance dogs so discriminated against disability
ByCasiefromLondon England
The manager lacked knowledge about registered assistance dogs and asked me to move so ‘dog hair from the seating area didn’t reach the buffet’. This was discriminatory. Human hair is more likely to fall into the food! Dog was no where near the buffet.
Posted byCorporate
onApril 27, 2025
Hi Casie,
We appreciate your stay at the Holiday Inn Express Cardiff Bay. Thank you for choosing IHG Hotels and Resorts as your travel partner.
We aim to deliver guest satisfaction and high-quality standards in all aspects, and I'm sorry to hear about the situation. I want to help in the best way I can. I have sent this information to our hotel management team, as they are in the best position to correct the situation and make it right. They will reach out as soon as possible within 48 hours.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,
Frenzel A. Case Manager IHG Hotels & Resorts Service