Welcome to the newly renovated Holiday Inn Express and Suites Green Bay East. Conveniently located off of Highway 172, we are just minutes away from the historic Lambeau Field and the Green Bay Packers. Enjoy our spacious modern guestrooms with free wireless high-speed Internet, a well-lit desk with ergonomic chair, refrigerator, flat panel HDTVs, indoor pool, whirlpool, kiddie pool, Business Center, guest laundry, and Sundry shop. The hotel features suites with whirlpool, tubs, separate bedrooms and/or fire place. Start your day with our complimentary hot Express Start breakfast. Our meeting facilities are able to accommodate up to 50 people. While here at your leisure, experience the Packer Hall of Fame and Pro Shop, Weidner Center, Heritage Hill State Park, Meyer Theater, Oneida Bingo and Casino, and Bay Park Square Shopping Center. If sports and entertainment bring you to Green Bay, the Resch Center/Shopko Hall, KI Convention Center, Bay Park Square Shopping Center, Cornerstone Community Center, The Kroc Center, St. Norbert College, and The University of Wisconsin Green Bay are just minutes away. Local business such as Schneider National, Humana, Georgia-Pacific, United Health Group, Bellin Health Group, P&G , Aurora Health Care, American Foods Group, Schreiber, Belgioioso and KI are all located within easy driving distance to the property.
I felt like I was trying to sleep in a bar with a band at an amusement park. There were children, teens and adults running up and down the hall, doors banging, and someone bowling upstairsđ until 1:30 a.m. This was Easter weekend so I can understand the get together and family celebration, but it was very inconsiderate for others and the lack of action by staff to corral this activity was unacceptable. Very disappointed.đđđ
Posted byCorporate
onMay 2, 2025
Hello JMB81,
Thank you for staying at our Holiday Inn Express & Suites Green Bay East. We appreciate your loyalty as an IHGÂź One Rewards Platinum Elite member and for making IHG Hotels & Resorts your travel partner.
We strive to be the best Holiday Inn Express and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Kuala Lumpur City Centre! An IHG hotel in the heart of the Kuala Lumpurâs Golden Triangle. A business district, lifestyle, dining and entertainment hub. Located in Jalan Raja Chulan, 3-minute walk from Raja Chulan Monorail Station and a 7-minute from Bukit Bintang MRT Station. Accessibility to all attractions including Petronas Twin Towers, KL Tower, Kuala Lumpur Convention Centre (KLCC), Aquaria KLCC, Petaling Street, Central Market, and Kuala Lumpur Bird Park. Explore Bukit Bintang shopping paradise such as Pavilion Bukit Bintang, Suria KLCC, Avenue K and Lalaport. Enjoy the nightlife at Changkat Bukit Bintang and try a local food at Jalan Alor. Wake up with our Power Shower after a good night's sleep with high-quality bedding and choice of soft or firm pillows, with option of rooms with sofa-bed or sofa-mattress that comfortably accommodates up to three guests. Enjoy our Free Express Breakfast or Grab & Go, free Wi-Fi, 24-hour fitness centre, 24-hour self-service laundry, vending machine, a self-service business centre, function or meeting rooms with tailor-made setups and the Great Bar. We provide the best city location with the best value, perfect choice for both business-savvy and leisure travelers.
10mins walk to Bukit Bintang. Booked 6 rooms, only earn 2 nights IHG
Posted byCorporate
onMay 2, 2025
Hi Kenny,
Thank you for choosing our Candlewood Suites East Syracuse Carrier Circle and for sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards Platinum Elite and Ambassador members.
We want to make every guest's stay comfortable and I'm glad you found our hotel in a great spot. I understand your concern about the qualifying night. I have reviewed your account and see that you earned the qualifying points from the stay. Please be advised that only one room will earn the qualifying night. Overlapping stays will still earn qualifying points and applicable tier-level bonus points. Kindly refer to item 36 of our terms and conditions at https://www.ihg.com/content/us/en/customer-care/member-tc.
I hope this clarifies your concern. I hope you will consider staying with us again should your travels bring you back to the area.
Safe travels,
Glaiza G. Case Manager IHG Hotels and Resorts Service
In the East Bay, visible from I-880, Holiday Inn Express Union City (San Jose) is adjacent to the AC Transit Terminal and Union City BART Station, providing easy access to Oakland and San Francisco International Airports. A short drive from Dumbarton and San Mateo Bridges, trips to Silicon Valley or the Peninsula are easy. Plus, we are less than six miles from Fremont, Newark, and Hayward business parks. Perfectly situated for business travelers, offering access to Union Landing Shopping & Entertainment Center, Century 25 Union Landing theater, iFLY Indoor Skydiving, and Texas Roadhouse Restaurant. Convenient transit links and nearby co-working spaces ensure a productive and comfortable stay. From free Wi-Fi and free parking to free breakfast, a Fitness Center and pool, we provide everything you need for an enjoyable stay in Union City.
My family and I have stayed here twice when visiting our family in the area, and both times the hotel was undergoing construction. First time wasnât too bad, but this last time was terrible.
They placed us on the 4th floor which is normally no problem; however, the elevator only went to the 3rd floor and we had to go up to the 4th floor using and outdoor stairwell with all our luggage and 2 year old. When I asked if there was an alternate room available, the woman at the front desk just said ânoâ. Wasnât helpful nor did she provide any type of solution or offer or compensate us to offset the serious inconvenience. Granted, the hotel did call and email me 2 hours before check in to inform me of this, but didnât offer an alternative if it wouldnât work for me nor did that give me enough time to find alternatives myself if needed
Upon getting to our room, we noticed a pretty big gap between the door and the doorframe. We could literally see the sky outside. Additionally, the shower walls had stains on it which was kinda icky.
Didnât try the breakfast so I canât speak on that.
Posted byCorporate
onMay 2, 2025
Hi KimC,
Thank you for staying at our Holiday Inn Express Union City (San Jose) and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express & Suites Dayton South I-675. Located only 25 minutes from the Dayton International Airport (DAY) and only 15 minutes from Downtown Dayton, we are the ideal location for leisure and business travelers. Enjoy our complimentary parking , room service provided by The Chop House for lunch and dinner, and complimentary 10 mile radius shuttle service during your stay. Business travelers love that we are minutes from I-75 and only a short drive to RELX Group, Tenneco, Reynolds and Reynolds, Amazon, Avery Dennison , and many other companies. Youâll have everything you need to prepare for meetings with our complimentary Wi-Fi and Business Center. We also offer 1,200 sq ft of event space for up to 110 people, with audio/visual equipment for those seeking hotels in the Washington Township area with ample meeting space. Our hotel's location offers guests the ability to explore local attractions such as The Greene town mall, Carillon Park, and Cox Arboretum. We are also close to the National Museum of the United States Air Force, Day Air Ballpark, home of the Dayton Dragons , and Roush Stadium at Kettering Fairmont High School - home of the Flyinâ to the Hoop Basketball Tournament. While with us, we provide for all your needs, be it a snack from the lobby market or a refreshing dip in our indoor pool. Start each day with a complimentary, hot breakfast when you "Stay Smart" with us.
I immediately noticed my covers had multiple stains when I walked inthe room, the bed it's self had two large dips on both sides. The shower had hair in it and on the soap dish in the shower. The only accommodations I received was them changing my sheets. The room clearly was not clean. Very unacceptable.
Posted byCorporate
onMay 2, 2025
Hi John Doe,
We appreciate your stay at the Holiday Inn Express Dayton South - Interstate-675. Thank you for being an IHG One Rewards member.
Holiday Inn Express prides itself on providing a seamless and hassle-free experience for guests on the go. I am sorry for what happened during your visit. Your feedback is highly valued. I have promptly shared your comments with our dedicated hotel management team. I am confident that they will take action to address the situation and make necessary improvements. We are committed to ensuring that your future stay with us is exceptional.
I sent you an email to talk about this more. I hope you read it when you get the chance.
Sincerely,
Frenzel A. Case Manager IHG Hotels & Resorts Service
From Robert Burns to Sir Walter Scott, our landmark hotel has hosted the bold and curious for over 200 years. Now itâs your turn to experience our warm Edinburgh welcome. Our iconic building on one of the capitalâs most prestigious streets offers the perfect location for exploring the city. With our insider knowledge, youâll take in spectacular views and cultural curiosities. Set the scene for remarkable memories in our luxurious suites, world-class restaurant and other unique spaces.
Very noisy room and i can not sleep at all until 3 p.m. every night
ByShirleyfromLund
For 3 nights stay in Edinburgh in intercontinental, I have the high expectation, but the room is not sound proof. The noise was coming from outside of the street. There was a club in front of the hotel and the noise continued until 2-3 a.m. in the mid-night. I can not sleep for all 3 nights stay. During the check out, I had reported this situation to your receptionist and no action or compensation was mentioned, only recommend me to tell the staff my needs for a quiet room for my future stay in your hotel. I was very disappointed about the room quality in your hotel, and will never come back again!
Posted byCorporate
onMay 2, 2025
Hi Shirley,
Thank you for staying at our InterContinental Edinburgh The George and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G. Case Manager IHG Hotels & Resorts Service
The Holiday Inn Resort Big Bear Lake is a unique and amazing experience conveniently located in Southern California. Our Holiday Inn Resort Big Bear Lake prides itself on being one of Big Bear's most desired hotels. We are located 7,500 feet above sea level in the heart of the San Bernardino Mountains, yet within a short scenic drive from Los Angeles, Riverside, San Diego, Las Vegas and Phoenix. Experience Big Bear's first-class skiing, snowboarding, fishing, golf, shopping and endless outdoor adventures, all minutes and often simply steps from our Resort.
Located in the quaint and historic downtown of Big Bear Lake, you are within walking distance of shopping, restaurants, the Lake Boardwalk and local specialty shops! The Holiday Inn Resort is unique to the Big Bear experience with every room and suite offering quality service and highly desired mountain cabin atmosphere, yet with all the modern conveniences of free WiFi, fitness facilities, event and banquet facilities, Rental Car counter as well as the inventive and renowned Stillwells Restaurant. After a long day of being outdoors or shopping, relax in our seasonal outdoor pool and hot tub. Our unmatched service and mountain lodge inspired wedding and meeting facilities accommodate up to 400 attendees for your special occasions.
Unprofessional staff at reception didnât answer your phone calls and not providing proper information about hotel and breakfast timing.
Posted byCorporate
onMay 2, 2025
Hi Shabaz,
We appreciate your stay at the Holiday Inn The Lodge at Big Bear Lake. Thank you for being an IHG One Rewards member.
Holiday Inn Express prides itself on providing a seamless and hassle-free experience for guests on the go. I am sorry for what happened during your visit. Your feedback is highly valued. I have promptly shared your comments with our dedicated hotel management team. I am confident that they will take action to address the situation and make necessary improvements. We are committed to ensuring that your future stay with us is exceptional.
I sent you an email to talk about this more. I hope you read it when you get the chance.
Sincerely,
Frenzel A. Case Manager IHG Hotels & Resorts Service
Place is very dirty. Ran out of towels. I did not get the room I reserved. Front desk did not care and gave me an attitude of oh well deal with it. Had no sheets for the pull out bed so they took it off another rooms bed. I would never recommend this place. Until this experience Iâve never had a bad stay with IHG. I normally donât question IHG hotels but this type of experience taught me the quality of IHG has gone down. This place is unacceptable. Please avoid. Thereâs better options nearby.
Posted byCorporate
onMay 2, 2025
Hi Traveler13,
Thank you for staying at our Candlewood Suites Harlingen and sharing your feedback. I appreciate you being one of our valued IHG One Rewards Silver Elite members. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
Kind regards,
Glaiza G. Case Manager IHG Hotels & Resorts Service
Our Alliance, OH Hotel Promises A Relaxing Stay
Thanks to our great location, guests staying at the Holiday Inn Express Hotel and Suites Alliance can enjoy easy access to area attractions and businesses including the Pro Football Hall of Fame , The University of Mount Union, Brookside Farms, Malone University, Alliance Community Hospital, MAC Trailer Manufacturing and Coastal Pet .
Our hotel boasts a 720-square-foot meeting room which is perfect for travelers who need to host an event while in the area. Our hotel also boast a Business Center that features print, copy and scan services, as well as computer access. Take advantage of the free high-speed Internet access throughout the hotel, as well as the heated indoor pool, whirlpool and Fitness Center.
Guests visiting the Pro Football Hall of Fame will discover fascinating information on some of the sport's best athletes. Butler Rodman Park promises an afternoon of fun while Hoover History Center will fascinate history buffs. We are confident that the whole family will enjoy visiting Harry Londons Chocolate Factory, Glamorgan Castle, The Troll Hole Museum and Beech Creek Botanical Gardens .
Area information is easy to find thanks to our helpful and knowledgeable staff. We also proudly offer a complimentary hot and cold Express Start Breakfast each morning which features our signature cinnamon rolls and pancakes as well as healthy options.
I have been and IHG holder for a long time..very below standards for them. Very disappointing. I live on the road for business. Not having water pressure for showers and laundry broken,was very inconvenient.
Posted byCorporate
onMay 2, 2025
Hi Kevlar,
We appreciate your stay at the Holiday Inn Express Alliance. Thank you for being an IHG One Rewards member.
Holiday Inn Express prides itself on providing a seamless and hassle-free experience for guests on the go. I am sorry for what happened during your visit. Your feedback is highly valued. I have promptly shared your comments with our dedicated hotel management team. I am confident that they will take action to address the situation and make necessary improvements. We are committed to ensuring that your future stay with us is exceptional.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,
Frenzel A. Case Manager IHG Hotels & Resorts Service
In IHG mobile app in hotel description there is a statement that "kids stay and eat for free". I asked a clarification question in in-app chat 17 days before the check-in, but it was not replied until check-in. So I booked a room with one bed (my 5y.o. child sleeps with us) But in a check-in I was put in a fact that I have to pay 260⏠more. No regulations presented, just on words. No other options. After some time I was given a "discount" of 60âŹ. But I would never pay 420⏠per night for such a hotel: - AC is too noisy - fridge is also noisy - no space to put a coat near the entrance - very poor breakfast - dirty dishes - breakfast was booked but at the first morning restaurant staff tried to give an extra cheque for 22⏠for breakfast - no proactive actions from hotel staff to settle the check in issue - no recognition of membership - I shared all screenshots to hotel management but there was no updates/replies from their side
We do our best to provide top-notch service and accommodations. I'm sorry to learn about your experience. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Cleveland Downtown! Take a step back in time in our 19th century historic Guardian Bank Building built in 1896. We feature the largest standard guest rooms in Cleveland with every room being 450 sqft or larger, free Wi-Fi, free Express Start hot breakfast, guest lounge with pool table, arcade games and 24-hour Fitness Center. Enjoy the modern amenities at our downtown Cleveland hotel located in Cleveland's financial district between E. 9th St. and E. 6th St. on Euclid Avenue. We are conveniently located two blocks from Cleveland Cliff's, five blocks from Sherwin Williams and PNC is just next door.
Holiday Inn Express Cleveland Downtown is just a short distance of many attractions including: Rocket Arena, Huntington Bank Stadium, Progressive Field, Jack Casino, The Rock and Roll Hall of Fame, Huntington Convention Center of Cleveland, Playhouse Square, and Cleveland State University. The Holiday Inn Express Cleveland Downtown is a five-minute walk from the famous East 4th Street, which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Mabel's BBQ, Butcher and Brewer, Blue Agave and the always-rockin' House of Blues.
The room was clean. What food they had was good. With the exception of the check-in clerk, the staff was unfriendly I asked for a late checkout and the clerk was so curt. It was the first time I was refused as a premium member but checked out and packed up. We were 15 min over checkout time and headed for the door when we opened to a knock by the security guard the clerk had sent to make sure I vacated. Needless to say I was unpleasantly surprised that not only was she so unfriendly, but sent security to kick me out of my room.
Posted byCorporate
onMay 2, 2025
Hi Alison,
We appreciate your stay at the Holiday Inn Express Cleveland Downtown. Thank you for being an IHG One Rewards Platinum Elite member.
Holiday Inn Express prides itself on providing a seamless and hassle-free experience for guests on the go. I am sorry for what happened during your visit. Your feedback is highly valued. I have promptly shared your comments with our dedicated hotel management team. I am confident that they will take action to address the situation and make necessary improvements. We are committed to ensuring that your future stay with us is exceptional.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,
Frenzel A. Case Manager IHG Hotels & Resorts Service