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    February 14, 2017
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We invite you to experience the Holiday Inn Express & Suites Natchez. Located within walking distance of historic downtown Natchez, MS. This quaint Mississippi riverfront town is famous for historic Antebellum homes, civil war history, year round festivals and the Great Mississippi River Balloon Race . The Old South Winery offers a fun and relaxing day followed by riverfront dining and a variety of local pubs with live entertainment. Natchez is quickly becoming a leader in the growing world of green fuel alternatives. Major corporations involved in this venture located near the hotel include Elevance, Enersteel, and Genesis Energy other major corporate partners include the Coca Cola Company, Earnst & Young and the Compass Group. Our limited service Natchez hotel features sweeping landscapes of the Mighty Mississippi River, complimentary breakfast and a relaxing stay. Guests will enjoy our complimentary high speed Internet with both wireless and wired capabilities. The hotel's state of the art 24 hour fitness center allows for guests to maintain their daily routine. All rooms include a microwave and refrigerator and a minimum of 37 inch HDTVs. The Southern hospitality you have come to expect from a historic Mississippi town will be exceeded during your stay at the Holiday Inn Express & Suites Natchez.
 
Overall2 out of 52 out of 5
Stay away
By Bill from Daytona Beach
This is an old out dated hotel. It was one of the nastiest bathrooms I have ever seen.
Customer avatar
Posted by
onMay 12, 2025
Hi Bill,
Thank you for staying at our Holiday Inn Express & Suites Natchez South. We appreciate you choosing IHG Hotels and Resorts for your travel accommodations since 2006.
We’re determined to provide a space where guests can have a pleasant lodging experience and thank you for the positive feedback. I'm sorry for what happened during your stay. I have shared your comments with the hotel management, and I trust that the actions to be taken will make your next stay with us better than the last.

Stay safe and I hope you stay with us again!

Many Thanks,

Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
We invite you to experience the Holiday Inn Express & Suites Natchez. Located within walking distance of historic downtown Natchez, MS. This quaint Mississippi riverfront town is famous for historic Antebellum homes, civil war history, year round festivals and the Great Mississippi River Balloon Race . The Old South Winery offers a fun and relaxing day followed by riverfront dining and a variety of local pubs with live entertainment. Natchez is quickly becoming a leader in the growing world of green fuel alternatives. Major corporations involved in this venture located near the hotel include Elevance, Enersteel, and Genesis Energy other major corporate partners include the Coca Cola Company, Earnst & Young and the Compass Group. Our limited service Natchez hotel features sweeping landscapes of the Mighty Mississippi River, complimentary breakfast and a relaxing stay. Guests will enjoy our complimentary high speed Internet with both wireless and wired capabilities. The hotel's state of the art 24 hour fitness center allows for guests to maintain their daily routine. All rooms include a microwave and refrigerator and a minimum of 37 inch HDTVs. The Southern hospitality you have come to expect from a historic Mississippi town will be exceeded during your stay at the Holiday Inn Express & Suites Natchez.
 
Overall2 out of 52 out of 5
Stay away
By Bill from Daytona Beach
This is an old out dated hotel. It was one of the nastiest bathrooms I have ever seen.
Customer avatar
Posted by
onMay 12, 2025
Hi Bill,
Thank you for staying at our Holiday Inn Express & Suites Natchez South. We appreciate you choosing IHG Hotels and Resorts for your travel accommodations since 2006.
We’re determined to provide a space where guests can have a pleasant lodging experience and I'm sorry for what happened during your stay. I have shared your comments with the hotel management, and I trust that the actions to be taken will make your next stay with us better than the last.

Stay safe and I hope you stay with us again!

Many Thanks,

Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Feel at ease when you stay with us! Our brand new,100% nonsmoking hotel features a home away from home with spacious apartment style studio, one bedroom and two bedroom suites. With fully equipped kitchens and well appointed living spaces, you have an abundance of space to make all your own! Whether you are here to work or relax, our warm and inviting mid-western hospitality will make you feel welcomed and relaxed in a majestic setting. Our down-to-earth team will get your day off to a strong start with our complimentary hot breakfast and you are invited to utilize our bountiful amenities including free WIFI, indoor pool, hot tub, fitness center and guest laundry! Relax in our outdoor living space by the fire pit, sizzle up dinner on our grills or let us do the cooking and join us for our Social Hour. Our easy access location off Louise Ave. at the Sioux Empire Mall puts you within arms reach of several shopping and dining options. Just minutes away, Falls Park, Sculpture Walk and all new Arc of Dreams,Washington Pavilion,St Joseph Cathedral, Great Plains Zoo and Del-bridge Museum of Natural Hist., are just waiting to be explored! Build a lifetime of memories as you discover the mecca of activities afforded in Sioux Falls. Just minutes away from the Denny Sanford Premier Center and Downtown Sioux Falls, not to mention the University of Sioux Falls, Augustana University, USD Community College. There will be plenty to see and do!
 
Overall3 out of 53 out of 5
Pets
By Summer12 from Sioux Falls
This is listed as a pet friendly hotel. I was told extra cleaning is done to each of the rooms. The rooms themselves are very spacious. Breakfast was OK. I would suggest that you designate certain rooms as pet rooms. When we got off the elevator there was poop on the floor. Discusting! I did not notice any bags for clean up. If it's pet friendly you would think these bags would be available.
Customer avatar
Posted by
onMay 12, 2025
Hi Summer12,
Thank you for staying at our Staybridge Suites Sioux Falls Southwest. We appreciate your loyalty as an IHG One Rewards member.
We strive to build a unique connection with you through the best service. I am sorry to learn that it didn't happen. I have shared your feedback with our hotel management, and I trust that they will take the necessary steps to address the issues you highlighted.
We hope you'll consider staying with us again to restore your confidence in our services.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
We invite you to stay with us at The Candlewood Suites located in beautiful Scarborough, Maine. Let us be your home away from home, whether you plan on staying for a single night or for several months. We are conveniently located close to I-295, I-95, and Portland's Jetport. Downtown Portland is a short commute away offering a working waterfront (lobster boats included!), shopping, celebrated restaurants, breweries, and live shows. We are also a short drive away from several state parks, beaches, golf clubs and amusement parks. We support business! In the area for an extended work commitment or need to house a group of employees? You can count on us to make everyone feel at home. Our multiroom suites offer separate work areas from the bedrooms. Free wireless internet is standard and every room has a private, fully-stocked kitchen. Laundry machines are free to use for all guests. You will find 24/7 access to food and beverages at our on-site Candlewood Cupboard. Or come relax on the patio and grill on the guest barbeques. And if you forgot something, we have you covered: The Candlewood Locker is stocked with everyday items for guests to borrow. Finally, breathe easy as we are a 100% smoke-free facility, with designated outdoor spaces for smoking.
 
Overall2 out of 52 out of 5
This property in not maintained well at all.
By Dave from Georgia
I can’t think of any other way to review this property than to say very disappointed. This location is in need of repairs and upgrades. Carpeting is deplorable.
Customer avatar
Posted by
onMay 12, 2025
Hi Dave,
Thank you for staying at our Candlewood SuitePortland - Scarborough and sharing your experience. We appreciate you always choosing IHG Hotels and Resorts for your travel needs as an IHG One Rewards Platinum Elite member since 1988.
We invite joy by making every stay brighter and full of possibilities. I'm sorry to learn about what happened. I shared your comments with the local hotel management team. I'm confident that your feedback will help us improve.
We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Hotel & Suites Jackson-Coliseum , conveniently located just off I-55 on High Street - Exit 96B. The Mississippi Coliseum & Fairgrounds are right next door and the Downtown Business District is a few blocks away. The Holiday Inn Express Hotel & Suites Jackson-Coliseum has a perfect, central location for anyone visiting Jackson, Mississippi. We are just minutes away from museums and historic sites, restaurants and nightlife, and shopping and sightseeing. Whether traveling on business or pleasure, enjoy amenities that will keep you productive and comfortable while away from your home and office, such as, Free Wi-Fi access throughout the entire building, refrigerator, microwave and 37-inch HD TV in all guest rooms, complimentary Express Start Breakfast , an on-site Business Center, Fitness Facility, and a seasonal, outdoor swimming pool. The Holiday Inn Express Hotel & Suites Jackson-Coliseum features premium hotel accommodations with 77 guest rooms and 31 deluxe suites, over five floors, all interior corridors and ground-floor meeting space. Our 100 percent smoke-free facility offers complimentary parking . The onsite Magnolia meeting room will hold up to 35 people classroom style. It's the perfect size for corporate meetings, training classes, family gatherings, and receptions.
 
Overall2 out of 52 out of 5
Downtown Jackson
By John from Little Rock
Would not recommend for families, we had to request additional towels and ask for extra sheets, pillows and comforter. Even though we had booked for a family of 4! I highly don’t recommend.
Customer avatar
Posted by
onMay 12, 2025
Hi John,
Thank you for staying at the Holiday Inn Express and Suites Jackson Downtown - Coliseum during an important event. We appreciate your preference for IHG Hotels & Resorts for your travel needs.
We strive to provide practical and efficient travel for all our guests. I am sorry to learn about your experience. I have shared your sentiments with our management team, and I am positive that they will look into this for improvement.
We hope to remain your trusted choice, as we are committed to making your experience worthwhile.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Extended Stay Hotel in Cedar Park Discover Comfort and Convenience at Our Extended Stay Hotel in Cedar Park Escape to the tranquility just north of Austin at our all-suite, pet-friendly accommodations, offering a perfect blend of business and leisure amenities. Whether you're embarking on a lengthy trip or a brief one-night stay, Candlewood Suites® Hotel Austin N - Cedar Park provides a welcoming retreat with the beauty of Texas Hill Country right at our doorstep. For business travelers in the North Austin area, our hotel is strategically located near Cedar Park Regional Medical Center, with easy access from I35 and Highway 183. Our on-site Business Center offers fax, copy, print, and PC services, ensuring a productive stay. If you're here for leisure, our prime location offers breathtaking views and abundant adventure opportunities. Explore the local area aboard the Austin Steam Trains or catch a Texas Stars ice hockey game at HEB Center. Take in the beauty of Lake Travis North Shore, visit local wineries and breweries, explore parks, or marvel at attractions like Firefly Space, Tesla Gigafactory, and the University of Texas. Guests can enjoy savvy perks such as free Wi-Fi access, complimentary laundry facilities, and a well-equipped Fitness Center. Our suites feature full-size refrigerators, stovetops, and microwaves, ensuring you have everything you need. Our extended stay hotel's central location and amenities will make you feel at home.
 
Overall3 out of 53 out of 5
Late but good enough
By Duke Buzzkill from Seabrook, TX
The desk clerk was very kind, empathetic and quick. She checked me in quickly.
Unfortunately, the room into which direceted me (there were only 2 rooms left for this stay) seemed to have a very wet carpet throuhout the night, making me cringe for the squishy condition.
Customer avatar
Posted by
onMay 12, 2025
Hi Duke Buzzkill,
We appreciate you for being one of our IHG One Rewards members. Thank you for staying at the Candlewood Suites Austin North Cedar Park and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Stay Smart® at the Holiday Inn Express Denver Downtown Staying smart has never been better than in the heart of the Mile High City. As a guest, you will enjoy our complimentary hot breakfast buffet every morning in our lobby. Get all of your important work done without the hassle by using our complimentary, high-speed wireless internet. Explore downtown Denver by walking just one block to the 16th Street Mall with over 100 options for dining, shopping and entertainment. The Holiday Inn Express is also near all of the major downtown Denver attractions including, the Pepsi Center, Mile High Stadium, Coors Field, the Denver Art Museum, the Denver Zoo and many, many more. If there is anything else we can do to make your stay more comfortable, please let us know. Forget about finding parking, we offer valet parking with unlimited in and out privileges for a fee each evening. To aid your arrival I offer you the following GPS address 1717 Tremont which will guide you directly to our front door. Thank you.
 
Overall2 out of 52 out of 5
Overbooked!
By em123 from NY, NY
The staff was very friendly and helpful, during our stay but there were some major issues upon arrival. I was extremely delayed due to a diverted flight but called the listed number (303)-296-0400 at 8:48PM while waiting in the grand junction airport for a new flight and told them my guest and/or I would be there as a late arrival around midnight. When my guest arrived at that time they told her our room had been given away and we had to go to Hotel Indigo. My guest had already paid for an uber from the station and had to uber back to the hotel because we hadn't been given any communication about the over-booking by phone nor email and I had been assured at 8:48 PM that my reservation at Holiday Inn would be held. This move was inconvenient for many reasons given our late night arrival and being a further distance from the convention center. The communication with this number continued to be fairly fraught, being placed on hold several times throughout the day as to whether we would have to move rooms and whether a room at Holiday Inn would be available for us the next day. It also meant taking time out of our day to check out and back into a hotel across town when we finally got answered that we would need to move out of Indigo and into Holiday Inn. This defeated the point of reserving a hotel for 4 consecutive days. Luckily Holiday Inn took care of the bill for our first night. The last night the Holiday Inn was very muggy but a kind staff member brought up a rotating fan. We also noticed some stains on the towels but didn't use those and were supplied with enough clean products to use.
Customer avatar
Posted by
onMay 12, 2025
Hi Raul,
Thank you for staying at our InterContinental Bora Bora Resort Thalasso Spa and leaving your feedback. We appreciate you choosing our IHG Hotels and Resorts properties and for recently joining our IHG One Rewards program.
We value your support and your feedback matters. I am sorry we were not able to live up to your standards. I have shared your comments with our hotel management. I am confident that they will take appropriate steps to avoid this in the future. In line with this, I've also sent you a separate email.
You are our most valued guest, and we hope to create more positive memories with you when your travels bring you back to the area.
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to our Award-Winning extended stay hotel near the Indianapolis International Airport. Ideally situated two miles from the Indianapolis International Airport, Staybridge Suites is in close proximity to downtown Indianapolis. Our hotel is also located near several prominent businesses and popular attractions. This extended stay Indianapolis Airport hotel offers easy access to downtown shopping and attractions. Travelers can enjoy our hotel's location near Avon Wedding Barn, Children's Museum of Indianapolis, Indianapolis Zoo, Lucas Oil Stadium, and the Indianapolis Motor Speedway. Unlike other Indianapolis hotels, our airport accommodations are in a prime location for an extended stay, especially if you are relocating to the area. Business guests can maximize their Indianapolis stay with our hotel's ideal location near the Plainfield Industrial Park and our close proximity to area businesses including Hitachi, TYCO, John Deere, EBY Brown, Saint Gobain, and the Indiana Law Enforcement Academy. For added convenience, the hotel's 24-hour Business Center is available. Whether you're staying for leisure or business, be sure to enjoy our upscale Indianapolis hotel's comfortable amenities, which include a heated, outdoor pool, a 24-hour Fitness Center, a complimentary breakfast buffet and free laundry services. Book your Indianapolis Airport hotel suite now and enjoy your next extended stay vacation in Indianapolis, IN.
 
Overall2 out of 52 out of 5
Great service but they did have bugs
By MelRenee1 from Indianapolis, IN
Great customer service. But I had 3 bugs in my room which I took pictures and showed the front desk. They did switch my room but the fact that I seen bugs made me uneasy about being food in the room or even falling sleep comfortably. Did not want the breakfast
Customer avatar
Posted by
onMay 12, 2025
Hi MelRenee1,
Thank you for staying at our Staybridge Suites Indianapolis-Airport. We appreciate your loyalty as an IHG One Rewards member and for making IHG Hotels & Resorts your travel partner.
We are committed to making you feel immediately reassured. I’m sorry your experience was not as expected. I have shared your feedback with our hotel management, and I trust that they will look into the issues you have highlighted for improvement in our service.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Stay Smart® at the Holiday Inn Express Denver Downtown Staying smart has never been better than in the heart of the Mile High City. As a guest, you will enjoy our complimentary hot breakfast buffet every morning in our lobby. Get all of your important work done without the hassle by using our complimentary, high-speed wireless internet. Explore downtown Denver by walking just one block to the 16th Street Mall with over 100 options for dining, shopping and entertainment. The Holiday Inn Express is also near all of the major downtown Denver attractions including, the Pepsi Center, Mile High Stadium, Coors Field, the Denver Art Museum, the Denver Zoo and many, many more. If there is anything else we can do to make your stay more comfortable, please let us know. Forget about finding parking, we offer valet parking with unlimited in and out privileges for a fee each evening. To aid your arrival I offer you the following GPS address 1717 Tremont which will guide you directly to our front door. Thank you.
 
Overall2 out of 52 out of 5
Overbooked!
By em123 from NY, NY
The staff was very friendly and helpful, during our stay but there were some major issues upon arrival. I was extremely delayed due to a diverted flight but called the listed number (303)-296-0400 at 8:48PM while waiting in the grand junction airport for a new flight and told them my guest and/or I would be there as a late arrival around midnight. When my guest arrived at that time they told her our room had been given away and we had to go to Hotel Indigo. My guest had already paid for an uber from the station and had to uber back to the hotel because we hadn't been given any communication about the over-booking by phone nor email and I had been assured at 8:48 PM that my reservation at Holiday Inn would be held. This move was inconvenient for many reasons given our late night arrival and being a further distance from the convention center. The communication with this number continued to be fairly fraught, being placed on hold several times throughout the day as to whether we would have to move rooms and whether a room at Holiday Inn would be available for us the next day. It also meant taking time out of our day to check out and back into a hotel across town when we finally got answered that we would need to move out of Indigo and into Holiday Inn. This defeated the point of reserving a hotel for 4 consecutive days. Luckily Holiday Inn took care of the bill for our first night. The last night the Holiday Inn was very muggy but a kind staff member brought up a rotating fan. We also noticed some stains on the towels but didn't use those and were supplied with enough clean products to use.
Customer avatar
Posted by
onMay 12, 2025
Hi em123,
Thank you for staying at our Holiday Inn Express Denver Downtown. We appreciate you choosing IHG Hotels and Resorts for your travel accommodations and for recently joining our IHG One Rewards program.
We’re determined to provide a space where guests can have a pleasant lodging experience and I'm sorry for what happened during your stay. I have shared your comments with the hotel management, and I trust that the actions to be taken will make your next stay with us better than the last. In line with this, I've also sent you a separate email.
Stay safe and I hope you stay with us again!
Many Thanks,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Cortez, Colorado Hotel Offers Access to Attractions You'll enjoy a comfortable stay and quality service while lodging in Cortez, Colorado. Just off Highway 160, the Holiday Inn Express® Mesa Verde Cortez hotel is a bastion for business and leisure travelers alike. One of the best things about lodging in Cortez, Colorado is our easy access to a number of attractions. If you're staying with us on vacation, make plans to spend a fun-filled afternoon riding the steam locomotives at the Durango Silverton Railroad. Other great, outdoor activities include the Hovenweep National Monument and the San Juan Skyway and National Forest. Our list of extra amenities is what really makes us stand out among other Cortez, Colorado hotels. Feel free to take advantage of our indoor pool and whirlpool. They're perfect for relaxing after a long day. Be sure to stop in every morning and fill up on our Express Start breakfast bar, with hot items like eggs, bacon and sausage and especially our signature cinnamon rolls. Our on-site restaurant, Destination Grill, is open for dinner 7 days a week and offers delicious Southwestern fare!
 
Overall2 out of 52 out of 5
Smoking
By Not impressed from Texas
It was an older hotel which needed upgrades but the issue was that someone was smoking marijuana! Never was addressed.
Customer avatar
Posted by
onMay 12, 2025
Hi Valued Guest,
Thank you for staying at the Holiday Inn Express Mesa Verde-Cortez. We appreciate you as one of our Platinum Elite members with IHG One Rewards.
We are committed to championing smart travel for everyone. I am sorry to learn that some aspects of your visit turned out otherwise. We truly value your experience. I have shared your feedback with our local team, and I am confident they will address it for improvement.
We hope to remain your first choice for business and leisure travel.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
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