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The newest addition to the South Central, Kentucky and Barren River Lake area is the Holiday Inn Express & Suites Hotel in Glasgow, Kentucky. We are conveniently located to I-65 at Exit 53, and the Cumberland Parkway at Exit 11. We are also in close proximity to Bowling Green, Kentucky, Mammoth Cave National Park and the National Corvette Museum. With our FAMILY FRIENDLY LOCATION world class service and many Glasgow businesses, restaurants and attractions within walking distance or minutes from our hotel, you’ll discover why our guests have selected us as their Preferred Hotel in Glasgow, Kentucky. This state-of-the-art hotel features special in room amenities such as free high-speed Internet access , microwave and refrigerator, 42” flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure , take time to relax and enjoy our indoor heated swimming pool, Fitness Center, Business Center, and wireless Internet access in all public areas.
 
Overall3 out of 53 out of 5
Parking nightmare
By Yoop from Wisconsin
Very poor parking during are stay. Also room needed better vacuuming. Staff could have smiled more!
Customer avatar
Posted by
onMay 20, 2025
Hi Yoop,
Thank you for staying at our Holiday Inn Express & Suites Glasgow during your business travel. We are glad to host one of our IHG® One Rewards members.
Our hotel intends to deliver convenience and comfort to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Wilson, NC Hotel's Southern Charm Pleases Guests This hotel's location in Wilson, NC is right off I-95, just minutes from downtown and Rocky Mount-Wilson Regional Airport. Known as the "City of Antiques," Wilson has much to offer, from gorgeous historic architecture to some of the best barbecue in the state, and the Holiday Inn Express® Hotel & Suites Wilson I-95 enables guests to experience it all with ease. If you're visiting Wilson, NC for business, the hotel's proximity to I-95 makes traveling to area meetings a breeze. We're also near many of the major Wilson businesses. The hotel is 1.5 miles from Merck & Co, three miles from BB&T and 10 miles from Bridgestone-Firestone. You can work easily in the hotel with the 24-hour Business Center and free wireless Internet access, the fastest in the state thanks to the community-owned Internet company. You can also find plenty of enjoyable attractions close to the hotel's location. In Wilson, NC, you can browse more than 30 antique stores or take time to smell the roses in the Wilson Rose Garden. Kids love the Imagination Station Science Museum, six miles away and playing sports at the J. Burt Gillette Athletic Complex. We're also near the Wedgewood Golf Course and four scenic lakes. Guests at the hotel can spend warm afternoons in the outdoor pool and begin each day at the tasty, free, hot breakfast bar. If you're planning a trip to Wilson, NC call the hotel now for a wonderful stay.
 
Overall3 out of 53 out of 5
Traveling to Wilmington, NC to visit family. Wilson, NC is half way
By JA and JC from Ruther Glen, va
Already stated regarding electrical fixtures by desk not working and strong order in room
Customer avatar
Posted by
onMay 20, 2025
Hi JA and JC,
Thank you for staying at our Holiday Inn Express & Suites Wilson Interstate-95 during your family visit. We are glad to host one of our IHG® One Rewards members.
Our hotel intends to deliver cleanliness and convenience to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Freshly renovated and stay Inspired at the Holiday Inn Express® Harrisburg NE. The hotel's Hershey-Harrisburg area location lets travelers experience the best of central Pennsylvania from a convenient location. Families love being minutes from Hersheypark. Chocoholics will love visiting Hershey's Chocolate World. Tanger Outlets at Hershey offers world-class shopping for all ages and all interests. Visit the Giant Center, home to the Hershey Bears, for hockey games and for other entertainment. Hotel is close to downtown Harrisburg. Hollywood Casino at Penn National Race Course is minutes away, Gettysburg Battlefield and Amish Country Lancaster are just a short drive away. Business travelers visiting Harrisburg-Hershey will appreciate the hotel's convenient amenities like free high-speed wireless Internet access, Business Center The Hershey Foods, Milton Hershey School, Penn State Hershey Medical Center & College of Medicine and other area businesses are also minutes away. No matter your reason for visiting the Harrisburg - Hershey area, start your day at the free, hot Express Start Breakfast Bar, featuring cinn-a-bon cinnamon rolls and other hot items. Relax in the indoor, heated pool or work up a sweat in the 24-hour Fitness Center. For comfort, convenience & outstanding customer service choose this Holiday Inn Express® Harrisburg NE hotel.
 
Overall2 out of 52 out of 5
Rude front desk clerk/ dirty wash clothes/bad bathtub
By None from PA
The desk clerk (Nick) was extremely rude! Blew off any question without answering. We wanted extra K cups for coffee and he told us there was coffee in the lobby. Had to practically beg for some. He wouldn’t look up my rewards number for me. As for the room, our washcloths were stained with brown spots and the tub surface was peeling and falling into the water. When I spoke to someone about the problems, she told me to call the Manager -Zee. I called 2 days later and was told she was in a meeting , took my name and number, and said she would call me after the meeting. NO CALL!
On a brighter note, the breakfast attendant Darlene was wonderful and very cheerful! She could give Nick some people skills!!!!!
Customer avatar
Posted by
onMay 20, 2025
Hi None,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express Harrisburg Interstate 81 - Hershey for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn St. Louis - Downtown Conv Ctr located next to America's Convention Center & Dome , and just one block from St. Louis' newest expansion area "Washington Avenue" featuring unique dining, shopping boutiques and entertainment. Our convenient downtown location is just nine blocks from Busch Stadium , home of the St. Louis Cardinals & Ballpark Village, and Enterprise Center , home of the St. Louis Blues ! We’re minutes from some of Saint Louis' historical sites such as St Louis Gateway Arch, Anheuser Busch Brewery, Forest Park Zoo , and St Louis Union Station , home of the new St. Louis Aquarium . The Holiday Inn St. Louis - Downtown Conv Ctr features 293 beautifully appointed guest rooms and suites that feature a Keurig Coffee Maker, complimentary wireless high-speed Internet access, mini-refrigerator & microwave. You can relax in our indoor heated pool featuring a spacious pool deck, or get your heart pumping in our state-of-the-art Fitness Center. We're the perfect business address for visitors to Wells Fargo, PWC, Procter & Gamble, US Bank, Nestle Purina, AB, Accenture, Siemens, ADM, Marathon Petroleum, Schneider Electric, KPMG, Mallinckrodt & SLU.
 
Overall1 out of 51 out of 5
Fixing needed
By Chocokhan from MO
2nd time in a month no breakfast was available with IHG!! Door was barely hanging on its hinge!!! Can’t tell me nobody else reported this to get fixed, at least the cleaning crew ?? This was after the first room we couldn’t even get in cause it seems it was locked on other side!! How is that ?
Customer avatar
Posted by
onMay 20, 2025
.
0points
0of 0voted this comment as helpful.
 
Welcome to the Staybridge Suites San Antonio Airport. We are thrilled to have you here at our convenient and comfortable location near the San Antonio Airport. Whether you're visiting for business or leisure, our dedicated team is here to ensure your stay is exceptional. Relax in our spacious suites, take advantage of our complimentary breakfast, and enjoy our unique amenities designed to make you feel right at home. Explore the vibrant city of San Antonio, and rest assured that you have a cozy retreat to return to at the end of the day. Thank you for choosing Staybridge Suites San Antonio Airport. We look forward to making your stay unforgettable.
 
Overall3 out of 53 out of 5
Great hotel, except for the poor security and vehicle break-in.
By Mangudai from North Carolina
While his hotel offers great amenities, the lack of security in the parking lots and throughout the building should prompt potential guests to strongly consider other options.
Customer avatar
Posted by
onMay 20, 2025
Hi Mangudai,
I am glad to have been a host to one of our valued IHG® One Rewards Silver Elite members. Thank you for staying at the Staybridge Suites San Antonio-Airport for your trip and for sharing your thoughts about your stay. I trust that all is well.
We love our guests to feel comfortable and at home at Staybridge Suites. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
We look forward to having the opportunity to share a more positive experience.
All the best,
Grace L.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Enjoy superior comfort at this Olive Branch location! Designed with the long-term traveler & business travler in mind, Candlewood Suites - Olive Branch is an extended stay hotel near Memphis, TN, offering all the amenities you want for a comfortable stay. You can enjoy our convenient location near I-78 & the Memphis Int'l Airport (MEM). Our Olive Branch, hotel's location makes it easy to access both area attractions and the sights of downtown Memphis. You can see the Memphis Tigers and Grizzlies play basketball at the FedEx Forum, explore the many museums, and experience the rich musical history of Memphis with a trip to Graceland & the venues of Beale Street. Business travelers benefit from our close proximity to the Metro Industrial Park, Memphis Trade Center, Federal Express Headquarters, FedEx Memphis Hub and other major businesses of downtown Memphis and Olive Branch. Our hotel's amenities include a 364 square feet of meeting space and a business center.Unlike the rooms in other hotels near Memphis, our Olive Branch suites are ideal for extended stay travelers. You can surf the web with free high-speed Internet access, purchase food and drinks from the Candlewood Cupboard to prepare in your suite's fully equipped kitchen or watch a free movie from our lending library on a 32-inch flat screen TV with a DVD player. For complimentary amenities like laundry services and a fitness center, visit our pet friendly Olive Branch hotel.
 
Overall2 out of 52 out of 5
Subpar stay
By Em Jay from GA
I cannot believe this is an IHG property. It was very old and moldy/musty smelling inside of the hallway and room and during checkin the employee said my room number out loud, which is a safety hazard. It was corrected after the displeasure was apparent on my face. The next morning housekeeping came to my room to ask me if I was checking out, but 2 small kids accompanied her so I wasn’t even sure if she was on the clock or not. I will never stay here again.
Customer avatar
Posted by
onMay 20, 2025
Hi Em Jay,
Thank you for staying at the Candlewood Suites Olive Branch (Memphis Area) and sharing your experience. We appreciate you for being one of our IHG® One Rewards Gold Elite members, and we are grateful for your loyalty since 2021.
We work hard to provide our guests with a memorable experience, and sorry for not exceeding your expectations. IHG® Hotels & Resorts cares about our guest's safety and security. We understand how important a clean and restful environment is for our guests, and we will use your comments to guide our team, and implement improvements to ensure that the best practices are in place.
Your experience matters to us, and want you to have confidence that we will always take care of our guests.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Enjoy our modern amenities at our Aiken SC hotel Our hotel is located 10 minutes from the Savannah River Site , Bridgestone, Crane, Autoneum, AGY, Owens Corning, Zeus, and other major businesses. Located in close proximity to several restaurants and the shops and theaters. Drive three miles from our Aiken, SC hotel to the historic downtown area or 30 minutes to the Augusta Airport. We are conveniently located to all of the equestrian events in Aiken, or attend soccer, or baseball games at nearby Citizens Park Sports Field. Tee off at one of several championship golf courses in Aiken or drive 30 minutes to watch the professionals at Augusta National Golf Club, home of the world-renowned Masters Golf Tournament. Take a campus tour of the University of South Carolina Aiken or stroll through Hopeland Gardens, buying fresh produce from the historic farmers market or cooling off with the kids at the Aiken Sprayground. Close to Downtown Aiken, our hotel offers a convenient location to many shops and restaurants. This Aiken hotel shows you true southern hospitality by offering amenities such as a 24 hour convenience store, large modern Fitness Center, and an outdoor pool. You'll enjoy a complimentary hot breakfast and a 100% non smoking hotel room when you stay at the Holiday Inn Express and Suites Aiken. If you're planning a trip to Aiken, South Carolina, book now for a very enjoyable experience.
 
Overall3 out of 53 out of 5
Your choice
By Thomas from Aiken, SC
Toilet backed up on us it smelled horrible, the housekeeper did her best to clean it up for us
Customer avatar
Posted by
onMay 20, 2025
Hi Thomas,
Thank you for staying at Holiday Inn Express Aiken and sharing your experience. We appreciate you for being one of our IHG® One Rewards members.
We aim to make your trip welcoming by providing excellent service and meeting the highest standards of accommodations. I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your comments with the hotel management, and we will use your comments to coach our team to provide a better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Enjoy Your Stay as Hotel's Guest in Kansas City, MO. With fresh, modern decor and great perks like free high-speed, wireless Internet access, the Holiday Inn Express® Hotel & Suites Kansas City Sports Complex has everything you need to stay your way. We're just off I-70 and I-435, making it easy to get to Kauffman Stadium and Arrowhead Stadium. Our property is located just 3.74 miles from the Truman Sports complex. This hotel's location is great for corporate travelers, and we offer a Business Center with copy, fax and print services. The hotel's event room is available if you need a place to host a client meeting. Take advantage of our location close to downtown restaurants and attractions during the day, and head to the Starlight Theatre for an enthralling show. Sports fans appreciate that Kauffman Stadium and Arrowhead Stadium are near the hotel's accommodations. And, if shopping is on your to-do list, you'll love that we're just moments from Country Club Plaza and the Independence Center. When you're finished touring Kansas City, Missouri you can relax in the hotel's indoor pool. With a complimentary, hot breakfast buffet, you'll get a great start to the day. We even offer a Fitness Center to help you keep up your workout routine. "Stay Smart" with us during your next trip to this beautiful "City of Fountains."
 
Overall3 out of 53 out of 5
Wish it was better
By Kwicken from Minnesota
Main door lock broken.
Shower head swivel broken.
Very helpful front desk person.
Customer avatar
Posted by
onMay 20, 2025
Hi Kwicken,
I am glad to have been a host to one of our valued IHG® One Rewards Silver Elite members. Thank you for staying at the Holiday Inn Express Kansas City Sport Complex Area for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Just minutes from Port Everglades Cruise Port and the Greater Ft. Lauderdale Convention Center, Holiday Inn Express Ft. Lauderdale Cruise-Airport offers the ultimate convenience for business and leisure travelers! Near Ft. Lauderdale, we are also close to Fort Lauderdale Hollywood International Airport (FLL). You’ll enjoy hassle-free travel with our complimentary airport shuttle. Easily explore top attractions like Downtown Fort Lauderdale, Fort Lauderdale Beach, and Las Olas Boulevard. Hop on the Sun Trolley, located right outside our hotel, or jump on a Water Taxi and enjoy the Museum of Discovery and Science, Jungle Queen Riverboats, and the Riverwalk. Start each day with our complimentary Express Start® Breakfast Buffet, stay active in our Fitness Center, and unwind at our rooftop outdoor pool surrounded by stunning views. Sink into plush bedding in your spacious guest room and enjoy thoughtful in-room amenities designed to enhance your comfort. With free Wi-Fi, covered parking, and a flexible meeting room, we are the ideal place to stay in Ft. Lauderdale!
 
Overall2 out of 52 out of 5
Older section of hotel is not in good shape and not as clean as it should have been.
By Elaine from Spring, Texas
Rooms were old, poorly maintained, and floors were not clean.
Customer avatar
Posted by
onMay 20, 2025
Hi Elaine,
Thank you for staying at our Holiday Inn Express Fort Lauderdale Cruise-Airport during your cruise vacation. We appreciate you for being one of our IHG® One Rewards members.
Providing a clean and comfortable space for our guests is our priority. I understand your expectations, and I am sorry we missed the mark this time. I shared your comments with our local managers to monitor and improve the quality of our service.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express & Suites Pigeon Forge-Near Dollywood. Located right off US 441 at light #1 in the heart of the Smoky Mountains. Minutes from shopping, attractions, restaurants and more. All our rooms come equipped with microwave, refrigerator, Keurig coffee makers & hair dryers. We offer a complimentary hot buffet breakfast, guest laundry, heated indoor pool and free Wi-Fi. The Holiday Inn Express and Suites is an ideal spot to take in the natural beauty of this spectacular area. Conveniently located 3 miles to LeConte Convention Center, Wears Farm and Cal Ripken Ball Park.
 
Overall3 out of 53 out of 5
Convenient Location, but Needs Some Updating
By Amber Jewel from Corbin, KY
We live about 2 hours away and drove down for a homeschool convention. We've stayed at this hotel before during a visit for entertainment in Pigeon Forge, so when it offered affordable rates and a convenient location, we booked our stay. Upon first entering, we were quite impressed with the lobby and the openness of the main area. The pool was definitely well-maintained and provided ample space for swimming and relaxing. Breakfast was also right in line with other Holiday Inn Express hotels, and there was a bonus of roasted potatoes Saturday morning, which was a nice little treat.
Unfortunately, that's where the enjoyment ended, but only because of our specific room. The beds were extremely comfortable for sleeping, but not so much for sitting up. Had there been a suite available, we would have booked that, as it offers the right amount of space in the room to avoid feeling crowded. Our room during this stay felt cramped, and we were constantly stepping over or around each other to get to the bathroom or minimal seating options.
The temperature in the hotel also seemed to be quite inconsistent throughout. Hallways were warm and muggy, while the open area of the main floor was cool and comfortable one day and warm the next. Our room on the 5th floor could have used some maintenance attention, as the showerhead and faucet dripped, and the bathroom sink drained extremely slowly. The lounge chair in the corner had a broken leg on the front, which tilted the seat and almost sent me careening onto the floor when I attempted to sit on it. The A/C fan didn't blow much, even on high, so the air didn't travel much farther than about 3-4 feet from the unit. That meant sleeping was uncomfortable due to sweating and overheating for me and my children. Due to being in town for a conference, we weren't in our room much other than to sleep, so it wasn't worthwhile to ask for a room change. We simply made the best of things.
One fun new feature for this location is a mascot bird right near the front desk. He whistled when you walked by. :) Oh, and they also have fresh kettle drum popcorn available in the evenings. The staff was always attentive and personable. Our issues mainly stemmed from the condition of our room. That being said, the location is quite convenient to everything in Pigeon Forge. I'd just recommend thoroughly inspecting your room prior to settling in.
Customer avatar
Posted by
onMay 20, 2025
Hi Amber Jewel,
Thank you for staying at Holiday Inn Express Pigeon Forge/Near Dollywood and sharing your experience. We appreciate you for being one of our IHG® One Rewards members, and we are grateful for your loyalty since 2019.
We strive to give excellent and impressive service to all our guests, and I'm sorry for not exceeding your expectations. We're delighted to hear about your wonderful experience staying with us and immediately shared it with hotel management. We understand how important a comfortable and restful environment is to our guests, and we will work with our staff to deliver an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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