I was quite surprised to be given such a tiny room at an IHG Hotel, especially as a member. I wasn’t expecting a luxurious suite, but having enough space to walk past the bed without squeezing sideways would have been a reasonable expectation.
Additionally, there was no parking available.
To make matters worse, when I went down for breakfast, I was initially told I wasn’t entitled to it—despite my booking. While they eventually allowed me to have breakfast, the situation was quite embarrassing.
I had originally booked for two nights but decided not to stay for the second night.