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21 March 2025
Last review
21 March 2025
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Kateryna's Reviews

voco Edinburgh - Royal Terrace

voco™ Edinburgh - Royal Terrace is nestled within historic gardens at the edge of Edinburgh's New Town. The voco™ Edinburgh - Royal Terrace is a 10-minute walk from Edinburgh Waverly station, and a 25-minute taxi ride from Edinburgh Airport. You'll be just a 20-minute walk from Edinburgh Castle. The National Museum of Scotland, the Palace of Holyrood house and the city's main shopping streets are on our doorstep, along with the new St. James Quarter. Captivating exteriors & stylish interiors, our warm and genuine hosts offer true Scottish hospitality; making our hotel your ‘home away from home’ with unique spaces to share and connect. The hotel is home to the Terrace Restaurant and Garden, where guests can take in a piece of nature in the city. Additionally, showing off Scotland's whisky scene, The Nook, showcases boutique cocktails and an extensive whisky menu.

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The worst birthday experience ever

Overall Experience

1.0 / 5

Posted21 March 2025

ByKateryna

fromLondonderry

Age:25-34

Traveler type:Combined business and leisure

Check Out Date:2025-01-13

Reason for visit:Birthday weekend

Next destination:Glasgow

Travel Tips:Don’t stay in voco hotel

Staff and service

2.0 / 5

Room and comfort

3.0 / 5

Value

1.0 / 5

Room cleanliness

4.0 / 5

Sleep quality

1.0 / 5

Eating and drinking

1.0 / 5

Memorable experience

1.0 / 5

Genuine warm welcome

2.0 / 5

No, I do not recommend this property.

We stayed at this hotel in January with my fiancé for my birthday weekend, and it was the worst experience ever. I’ve traveled to over 30 countries, but I’ve never had such a bad experience.

The reception looked lovely, and we had a tour included in our deal. However, the receptionist didn’t know how we could book it. We also had to wait a long time to get our room key, even though people who arrived after us got their keys right away. But that was fine.

The room was spacious and clean, but it felt cold, and the floor was very creaky.

Our breakfast experience was terrible on both days. On the first day, I ordered avocado toast, but the avocado was completely unripe, dark, and not fresh. I told the server, but I was still hungry that day. On the second day, I decided to try the full breakfast, and it was just as bad—cold, not fresh, and the eggs were so dry it seemed like they had been sitting out for hours, or maybe even left over from the day before.

The worst part happened later that night when I returned to the home I had food poisoning for two days, something that has never happened to me before. If you’re wondering how I know it was from the breakfast, I know because I vomited everything I had eaten: the mushrooms, sausage, and eggs. It was disgusting and dangerous. Your food hygiene standards are very poor.

Additionally, around 5-6 AM, we were woken up by the fire alarm. We were told it was triggered by the eggs being cooked in the kitchen. While that may be acceptable for some people, it caused me a lot of anxiety, as I’ve been through war, and any loud noise still scares me, even though I left my country three years ago. This triggered my anxiety, and I still can’t sleep properly.

So, thank you very much for the worst birthday weekend ever.

Check Out Date:2025-01-13

Reason for visit:Birthday weekend

Next destination:Glasgow

Travel Tips:Don’t stay in voco hotel