AMEA's contributions

Holiday Inn Penang

هذا الفندق مشترك في برنامج الفنادق الخضراء استرخ تحت اشجار جوز الهند على شاطيء الرمال البيضاء في فندق هوليدي ان بينانج في قلب منطقة الباتوفرنجي. إن المنتجع الذي تم تطويره عام 2010 يتكون من جناح ساحلي ذو 7 طوابق وبرج الفرنجي ذو 23 طابق وهما مرتبطان بجسرمعلق. تعتبر غرفة النزلاء في الجناح الساحلي مكانك الخاص على بعد خطوات عن الساحل المحاط بأشجار النخيل . أما شرفات الغرف في جناح البرج فإنها تطل على مضيق ملاكا والخط الساحلي الرائع لبينانج. إقض أيام إسترخاء تتشمس بجانب حوض السباحة ذو المياه المترقرقة أو في قضاء الأمسيات في صخب السوق الليلي الشهير في شارع الباتو فرنجي والذي يقع مقابل المنتجع. هذا وتبعد حديقة التوابل الإستوائية 3 كم عن المنتجع، والحديقة الوطنية للغابات في بينانج في منطقة Teluk Bahang التي تبعد 6 كم. سيحرص الكادر الودود في المنتجع على توفير الرعاية الجيدة للنزلاء في المناسبات وحفلات الأعراس بقدرة إستيعاب 350 ضيف في قاعات الحفلات السته المتنوعة لدينا. كما أن المنطقة الحرة تقع في Bayan Lepas والتي تبعد فقط 45 دقيقة في السيارة عن المنتجع. إنتعش بمشروبات الكوكتيل المشهية وأنت تستمتع بمنظر مطل على مضيق ملاكا في Hari s Pool Bar قبل أن تستمتع بالطعام في Terrace Caf وأنواع المشويات في المطعم ذو الواجهة المطلة على الساحل. إستمتع بعرض موسيقي حي في اللوبي المطل على المسبح أو تابع فريقك الرياضي المفضل على شاشة كرستال مسطحة كبيرة. كما أن الأطفال يحبون أجنحة الأطفال لدينا (ذات السرير المزدوج أو ذات الطابقين) والتي تحوي على ألعاب بلاي ستيشن داخل الغرف.

Overall

4 out of 5

Comfortable room and great services

By Afney from Kelantan, malaysia

Nice and comfortable stay
Staff was helpful
May visit this hotel back if going to penang

Posted byAMEA

Hotel Staff

on2 February 2017

Dear “Afney”

Appreciate you are taking the time to write a review for our Holiday Inn Resort Penang and sharing that you have enjoyed our clean and comfortable rooms and as well the helpful team.

We look forward to have you all back again and please do not hesitate to contact us directly if we can be of any assistance.

Sincere regards
Dominic
General Manager
dominic.egger@ihg.com

0points

0of 0voted this comment as helpful.

Crowne Plaza Hotels & Resorts Auckland

Whether you are travelling for business or pleasure, Crowne Plaza Auckland is your winning choice for a successful getaway in Auckland City. Step outside and experience a world full of possibilities right at our doorstep. Located in the centre of it all, Crowne Plaza Auckland is the perfect base to explore the city. New Zealand's best shopping, theatres and restaurants surround you and if you look up, you'll see the iconic Sky Tower towering above just one street over. We are a full service hotel with 10 flexible meeting spaces, Aria Restaurant & Bar, Fitness Centre, Sauna and Business Centre. Relax and rejuvenate during your stay in one of our 352 Standard, Premuim Rooms or Suites. Our Sleep Advantage program will ensure a good night’s sleep and that you wake up for a productive day. Make use of the customer self-parking, located next door to the hotel with direct entry. From there, enjoy the City of Sails by foot or simply access your car to explore the Auckland regions.

Read all reviews and comments for this product

Overall

5 out of 5

a cost effective hotel to see new year fire works in auckland

By ryan18 from hongkong

My first visit to auckland to see new year fire works and its valueble for a points room. No regret at all to be there.. location is excellent . 300m walk to sky tower and 300m walk to main street. well. gold memver doesnt have breaky. lounge. anything.... anyway. its worth it.

Posted byAMEA

Hotel Staff

on2 February 2017

Dear ryan18,

Thank you for taking the time to review your recent stay with us at Crowne Plaza Auckland. We are very fortunate here with our location and proximity to the SkyTower, it is the perfect place to watch the New Year’s Eve fireworks!

Thank you also for your loyalty as a Gold Elite IHG Rewards Member. Please feel free to contact myself directly on clare.leonard@ihg.com if you are planning a return visit to Auckland, I would be happy to assist you in making a reservation to ensure that you have the room category you prefer. We have several options that include access to our wonderful Club Lounge.

We hope to welcome you back soon!

Kind regards,

Clare Leonard
Front Office Manager

0points

0of 0voted this comment as helpful.

InterContinental The Strings Tokyo

Refined and elegant as the city itself, InterContinental The Strings Tokyo is the perfect way to experience the beauty of Tokyo. The hotel is only a short walk from Shinagawa Station, with direct access via the Shinkansen bullet train to Yokohama, Osaka, Kyoto, and Kobe. The famous Tsukiji Fish Market and Ginza district are nearby. While you're here, enjoy award-winning dining, panoramic city views and elevated luxury unlike any other.

Read all reviews and comments for this product

Overall

3 out of 5

価格が高い。

By MASA from 日本

部屋の広さの割りに価格が高いと思いました。
フィットネスジムを無料で使用出来た事が良かったです。
あと、中国人観光客のマナーを何とかして頂きたい。

Posted byAMEA

Hotel Staff

on2 February 2017

MASA様、この度は当ホテルへのレビューを投稿いただき誠にありがとうございました。IHG™リワーズクラブ会員様として、いつもご愛顧いただき重ねて御礼申し上げます。ご滞在中はフィットネスでお楽しみいただけたとのこと、大変嬉しく存じます。また、ご料金等の率直なご意見を頂きまして誠にありがとうございます。MASA様からの貴重なご意見を参考に、他のスタッフと共有し、サービスの改善に役立てさせていただきたいと思います。MASA様またのご利用を心よりお待ち申し上げます。

敬具

敬具当ホテルではお客様に素晴らしいご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。

敬具

0points

0of 0voted this comment as helpful.

Crowne Plaza Hotels & Resorts Auckland

Whether you are travelling for business or pleasure, Crowne Plaza Auckland is your winning choice for a successful getaway in Auckland City. Step outside and experience a world full of possibilities right at our doorstep. Located in the centre of it all, Crowne Plaza Auckland is the perfect base to explore the city. New Zealand's best shopping, theatres and restaurants surround you and if you look up, you'll see the iconic Sky Tower towering above just one street over. We are a full service hotel with 10 flexible meeting spaces, Aria Restaurant & Bar, Fitness Centre, Sauna and Business Centre. Relax and rejuvenate during your stay in one of our 352 Standard, Premuim Rooms or Suites. Our Sleep Advantage program will ensure a good night’s sleep and that you wake up for a productive day. Make use of the customer self-parking, located next door to the hotel with direct entry. From there, enjoy the City of Sails by foot or simply access your car to explore the Auckland regions.

Read all reviews and comments for this product

Overall

4 out of 5

A very good city hotel in a top location

By tamatoatahiti from California

Un très bon hotel très bien situé.
Un petit déjeuner buffet fabuleux.
Le seul point negatif qui peut être corrigé: le lit est trop souple et s'enfonce en son milieu (effet banane) et les oreillers sont trop durs et épais (dixit certains de mes connaissances aussi).

Posted byAMEA

Hotel Staff

on2 February 2017

Dear tamatoatahiti,

Thank you for taking the time to review your recent stay with us at Crowne Plaza Auckland. I am so pleased to read that you enjoyed our buffet breakfast in Aria Restaurant.

If you are planning a return trip to Auckland, please feel free to contact me on clare.leonard@ihg.com as we can arrange a firmer mattress for you as per your preferences.

Kind regards,

Clare Leonard
Front Office Manager

0points

0of 0voted this comment as helpful.

InterContinental Hanoi Westlake

InterContinental Hanoi Westlake is an iconic hotel in the heart of the vibrant district of Tay Ho, offering travellers luxurious guest rooms and bespoke Club InterContinental service. Experience multi-award-winning dining at Saigon Restaurant or capture a magnificent sunset at Hanoi's only overwater bar, Sunset Bar. The hotel is minutes away from the city’s most alluring attractions while at the same time offering a peaceful escape in a beautiful and iconic lakeside setting.

Read all reviews and comments for this product

Overall

5 out of 5

Great hotel, location is a little far

By etjones11 from Yokosuka, Japan

Great location, and very easy to taxi into the old quarter. The lake just didn't really impress me. I think I would try and get the best place in the old quarter. Having said that, it probably would not have been as nice and not had the view.

Staff deserves its own shout out, extraordinarily friendly and helpful.

Posted byAMEA

Hotel Staff

on2 February 2017

Dear etjones11,

Thank you for reaching out to provide us feedback on your recent stay with us.

We appreciate your positive notes towards our staff. We will share this with the team.

We do hope that the view of the lake did not detract the overall experiences with us and we thank you for staying with us.

Looking forward to see you back soon at InterContinental Hanoi Westlake.

Best regards,

Erik Daniels
Director of Rooms
InterContinental Hanoi Westlake

0points

0of 0voted this comment as helpful.

InterContinental Hanoi Westlake

InterContinental Hanoi Westlake is an iconic hotel in the heart of the vibrant district of Tay Ho, offering travellers luxurious guest rooms and bespoke Club InterContinental service. Experience multi-award-winning dining at Saigon Restaurant or capture a magnificent sunset at Hanoi's only overwater bar, Sunset Bar. The hotel is minutes away from the city’s most alluring attractions while at the same time offering a peaceful escape in a beautiful and iconic lakeside setting.

Read all reviews and comments for this product

Overall

5 out of 5

Stayed in January

By PaulR51 from Canberra, Australia

Hi my stay at the hotel was fantastic, very friendly staff, who were only too eager to help. Would definitely stay here again. Met some really great people and was able to get around and see some of Hanoi quite easily from here. Lots of good bars (with recommendations from staff) Check out The Republic and Savage, which are very nearby, some very cool people at these places.

Posted byAMEA

Hotel Staff

on2 February 2017

Dear PaulR51,

Thank you for the positive review on your recent stay with us.

We appreciate your note on the genuine care of our colleagues.
Our hotel has a couple of nice restaurants and bars on walking distances.

Thank you for your loyalty and staying with us. Looking forward to see you back soon in Hanoi.

Best regards,

Erik Daniels
Director of Rooms
InterContinental Hanoi Westlake

0points

0of 0voted this comment as helpful.

InterContinental Hanoi Westlake

InterContinental Hanoi Westlake is an iconic hotel in the heart of the vibrant district of Tay Ho, offering travellers luxurious guest rooms and bespoke Club InterContinental service. Experience multi-award-winning dining at Saigon Restaurant or capture a magnificent sunset at Hanoi's only overwater bar, Sunset Bar. The hotel is minutes away from the city’s most alluring attractions while at the same time offering a peaceful escape in a beautiful and iconic lakeside setting.

Read all reviews and comments for this product

Overall

5 out of 5

Enjoyable Getaway

By HanoiNate

Family had an enjoyable time due to the location, service and staff

Posted byAMEA

Hotel Staff

on2 February 2017

Dear HanoiNate,

Thank you for your loyalty and we appreciate your choice of accommodation during your recent visit with us.

Appreciate your positive feedback towards our services and facilities.

Hope we will see you again at InterContinental Hanoi Westlake.

Best regards,

Erik Daniels
Director of Rooms
InterContinental Hanoi Westlake

0points

0of 0voted this comment as helpful.

InterContinental Hanoi Westlake

InterContinental Hanoi Westlake is an iconic hotel in the heart of the vibrant district of Tay Ho, offering travellers luxurious guest rooms and bespoke Club InterContinental service. Experience multi-award-winning dining at Saigon Restaurant or capture a magnificent sunset at Hanoi's only overwater bar, Sunset Bar. The hotel is minutes away from the city’s most alluring attractions while at the same time offering a peaceful escape in a beautiful and iconic lakeside setting.

Read all reviews and comments for this product

Overall

5 out of 5

Awesome facility

By Anonymous from Sydney

A memorable experience and great start to our 3 week vacation in Vietnam

Posted byAMEA

Hotel Staff

on2 February 2017

Dear valued guest,

Thank you so much for your great comments.

We do hope you will have an enjoyable holiday in Vietnam.

If your schedule brings you back to Hanoi please do not hesitate to contact us directly.

Best regards,

Erik Daniels
Director of Rooms
InterContinental Hanoi Westlake

0points

0of 0voted this comment as helpful.

InterContinental Hanoi Westlake

InterContinental Hanoi Westlake is an iconic hotel in the heart of the vibrant district of Tay Ho, offering travellers luxurious guest rooms and bespoke Club InterContinental service. Experience multi-award-winning dining at Saigon Restaurant or capture a magnificent sunset at Hanoi's only overwater bar, Sunset Bar. The hotel is minutes away from the city’s most alluring attractions while at the same time offering a peaceful escape in a beautiful and iconic lakeside setting.

Read all reviews and comments for this product

Overall

5 out of 5

Outstanding experience

By Lake Eola from Orlando FL

Might be the best Intercontinental I have ever stayed.

Posted byAMEA

Hotel Staff

on2 February 2017

Dear Walt FL,

Thank you for your great notes on your recent stay with us.

It is nice to hear we made a positive impact during your visit with us.

May we thank you for your loyalty and hope to see you again soon at InterContinental Hanoi Westlake.

Best regards,

Erik Daniels
Director of Rooms
InterContinental Hanoi Westlake

0points

0of 0voted this comment as helpful.

InterContinental Hanoi Westlake

InterContinental Hanoi Westlake is an iconic hotel in the heart of the vibrant district of Tay Ho, offering travellers luxurious guest rooms and bespoke Club InterContinental service. Experience multi-award-winning dining at Saigon Restaurant or capture a magnificent sunset at Hanoi's only overwater bar, Sunset Bar. The hotel is minutes away from the city’s most alluring attractions while at the same time offering a peaceful escape in a beautiful and iconic lakeside setting.

Read all reviews and comments for this product

Overall

3 out of 5

mediocre

By rick from jersey

tired and gritty venue in Hanoi, in desperate need of updating and modernization, perhaps staff training opportunities also

Posted byAMEA

Hotel Staff

on2 February 2017

Dear Rick,

Thank you for your valued time providing us feedback on your recent stay with us.

We apologize that our service and product was not up to expectations, we would like to hear more constructive feedback from you.
Is it possible to send me an e-mail (erik.daniels@Ihg.com) as we would like to know more about your experiences in order to improve
our services and facilities.

Thank you for your loyalty staying with us and looking forward hearing from you.

Best regards,

Erik Daniels
Director of Rooms
InterContinental Hanoi Westlake

0points

0of 0voted this comment as helpful.