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- First review comment14 February 2017
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Corporate's Review Comments
Welcome to avid hotel Oklahoma City – Quail Springs in North Oklahoma City. The world’s very first avid hotel is near Quail Springs Mall and Chisholm Cree on Memorial Rd., minutes from Frontier City & Hurricane Harbor. We’re close to great local restaurants such as Abuelo’s, Blaze Pizza and S&B Burger. And it’s just a short hop to concerts and shows at The Zoo Amphitheatre and Paycom Center Arena. If you’re here on business, Quail Springs Corporate Park is only a few miles away, while the offices of Hertz, Baker Hughes and Schlumberger are nearby. We’re close to Mercy Hospital, Procure Cancer Center and Hanger Clinic. When you return to relax at this Oklahoma City hotel, you’ll find we focus on getting the essentials right every time. So you can always expect a sound sleep, with high-quality mattresses and bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay, with plenty of storage, a 55-in HD TV, free Wi-Fi and refrigerator. In the morning, come down to the lobby for your free Good All Round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items on site, or simply grab and go. Fitness fans can warm up and work out in our brand new gym, before taking a swim in our outdoor saltwater pool. Welcome to a rest you can rely on, at a hotel that gets everyday travel right, every time. Enjoy your stay at avid hotels Oklahoma City – Quail Springs near Oklahoma City.
Overall
5 out of 5
Y
By Hagbone
from Texas
Great place to stay the staff is nice and I had a great time.
Posted byCorporate
on1 June 2019
Thank you for staying with us. We’re happy to hear you enjoyed your stay! We hope to see you next time you’re in town.
Sincerely, Shawn Yarbery GM
0points
0of 0voted this comment as helpful.
Welcome to avid hotel Oklahoma City – Quail Springs in North Oklahoma City. The world’s very first avid hotel is near Quail Springs Mall and Chisholm Cree on Memorial Rd., minutes from Frontier City & Hurricane Harbor. We’re close to great local restaurants such as Abuelo’s, Blaze Pizza and S&B Burger. And it’s just a short hop to concerts and shows at The Zoo Amphitheatre and Paycom Center Arena. If you’re here on business, Quail Springs Corporate Park is only a few miles away, while the offices of Hertz, Baker Hughes and Schlumberger are nearby. We’re close to Mercy Hospital, Procure Cancer Center and Hanger Clinic. When you return to relax at this Oklahoma City hotel, you’ll find we focus on getting the essentials right every time. So you can always expect a sound sleep, with high-quality mattresses and bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay, with plenty of storage, a 55-in HD TV, free Wi-Fi and refrigerator. In the morning, come down to the lobby for your free Good All Round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items on site, or simply grab and go. Fitness fans can warm up and work out in our brand new gym, before taking a swim in our outdoor saltwater pool. Welcome to a rest you can rely on, at a hotel that gets everyday travel right, every time. Enjoy your stay at avid hotels Oklahoma City – Quail Springs near Oklahoma City.
Overall5 out of 5
Comfortable bed and great service.
By Kat62
from Fort Smith, AR
Overall, great stay. Room was exceptionally clean, as was bathroom. Very easy to sleep as room was quiet, even hallway noise.
Posted byCorporate
on1 June 2019
Thank you for trusting us with your stay. Our rooms are designed for sound sleep, so it is great to hear you slept so well, Kat. We hope to see you again soon.
Until next time, Shawn Yarbery GM
0points
0of 0voted this comment as helpful.
Welcome to avid hotel Oklahoma City – Quail Springs in North Oklahoma City. The world’s very first avid hotel is near Quail Springs Mall and Chisholm Cree on Memorial Rd., minutes from Frontier City & Hurricane Harbor. We’re close to great local restaurants such as Abuelo’s, Blaze Pizza and S&B Burger. And it’s just a short hop to concerts and shows at The Zoo Amphitheatre and Paycom Center Arena. If you’re here on business, Quail Springs Corporate Park is only a few miles away, while the offices of Hertz, Baker Hughes and Schlumberger are nearby. We’re close to Mercy Hospital, Procure Cancer Center and Hanger Clinic. When you return to relax at this Oklahoma City hotel, you’ll find we focus on getting the essentials right every time. So you can always expect a sound sleep, with high-quality mattresses and bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay, with plenty of storage, a 55-in HD TV, free Wi-Fi and refrigerator. In the morning, come down to the lobby for your free Good All Round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items on site, or simply grab and go. Fitness fans can warm up and work out in our brand new gym, before taking a swim in our outdoor saltwater pool. Welcome to a rest you can rely on, at a hotel that gets everyday travel right, every time. Enjoy your stay at avid hotels Oklahoma City – Quail Springs near Oklahoma City.
Overall1 out of 5
Needs to train staff
By Kryxar
from Tulsa, OK
When I checked in every time I asked a question the Woman working the desk had to go to the back and ask someone for an answer.
My final bill, which I did not receive upon check out, apparently charged me $28.54. When I called to inquire about the charge as the bill is not available on the IHG site the Woman that answered the phone informed me she cannot find anything out and it will have to wait for the manager to come in the next day.
My final bill, which I did not receive upon check out, apparently charged me $28.54. When I called to inquire about the charge as the bill is not available on the IHG site the Woman that answered the phone informed me she cannot find anything out and it will have to wait for the manager to come in the next day.
Posted byCorporate
on5 June 2019
We appreciate you choosing our location and want to thank you for bringing this to our attention. We’re so sorry to hear about your experience but please know that your valuable feedback will help us to improve going forward. We hope you’ll give us another opportunity next time you’re in OKC and if there is anything we can do to make it better please don't hesitate to reach out.
Sincerely,
Shawn Yarbery GM
0points
0of 0voted this comment as helpful.
Welcome to avid hotel Oklahoma City – Quail Springs in North Oklahoma City. The world’s very first avid hotel is near Quail Springs Mall and Chisholm Cree on Memorial Rd., minutes from Frontier City & Hurricane Harbor. We’re close to great local restaurants such as Abuelo’s, Blaze Pizza and S&B Burger. And it’s just a short hop to concerts and shows at The Zoo Amphitheatre and Paycom Center Arena. If you’re here on business, Quail Springs Corporate Park is only a few miles away, while the offices of Hertz, Baker Hughes and Schlumberger are nearby. We’re close to Mercy Hospital, Procure Cancer Center and Hanger Clinic. When you return to relax at this Oklahoma City hotel, you’ll find we focus on getting the essentials right every time. So you can always expect a sound sleep, with high-quality mattresses and bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay, with plenty of storage, a 55-in HD TV, free Wi-Fi and refrigerator. In the morning, come down to the lobby for your free Good All Round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items on site, or simply grab and go. Fitness fans can warm up and work out in our brand new gym, before taking a swim in our outdoor saltwater pool. Welcome to a rest you can rely on, at a hotel that gets everyday travel right, every time. Enjoy your stay at avid hotels Oklahoma City – Quail Springs near Oklahoma City.
Overall4 out of 5
Rooms were small, but hotel was nice.
By Justintime
from Booneville, AR
Hotel would have been great if I was traveling with my wife, or my wife and I with the older kids. The small room size and no bath tub made it very difficult to stay with my small children. My other complaint was with the beds. I was assured by the hotel staff that they were queen beds, but they were small more like full size beds. Again made sleeping difficult with my 18 month old and my wife in the same bed. Overall though this hotel is really nice, and was kept very clean. Like I said, would have been great for non family stays. Pool are was nice and kept clean. Overall enjoyed my stay except for everything about the room being small.
Posted byCorporate
on7 June 2019
Thank you for staying with us, we appreciate your honest review. We're sorry to hear that the beds were not an adequate size for your stay, please know that they are in fact queen size. We value your feedback, please don't hesitate to give us a call if there's anything further you'd like to share - we're always here to help! Shawn Yarbery - GM, avid OKC
0points
0of 0voted this comment as helpful.
Welcome to avid hotel Oklahoma City – Quail Springs in North Oklahoma City. The world’s very first avid hotel is near Quail Springs Mall and Chisholm Cree on Memorial Rd., minutes from Frontier City & Hurricane Harbor. We’re close to great local restaurants such as Abuelo’s, Blaze Pizza and S&B Burger. And it’s just a short hop to concerts and shows at The Zoo Amphitheatre and Paycom Center Arena. If you’re here on business, Quail Springs Corporate Park is only a few miles away, while the offices of Hertz, Baker Hughes and Schlumberger are nearby. We’re close to Mercy Hospital, Procure Cancer Center and Hanger Clinic. When you return to relax at this Oklahoma City hotel, you’ll find we focus on getting the essentials right every time. So you can always expect a sound sleep, with high-quality mattresses and bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay, with plenty of storage, a 55-in HD TV, free Wi-Fi and refrigerator. In the morning, come down to the lobby for your free Good All Round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items on site, or simply grab and go. Fitness fans can warm up and work out in our brand new gym, before taking a swim in our outdoor saltwater pool. Welcome to a rest you can rely on, at a hotel that gets everyday travel right, every time. Enjoy your stay at avid hotels Oklahoma City – Quail Springs near Oklahoma City.
Overall5 out of 5
Great hotele
By Dusty96
from College Station, TX
Was a very great hotel, overall very nice. It was really quiet, no problems with that. Breakfast was okay, could do better sandwich choices. Highly recommend this hotel.
Posted byCorporate
on8 June 2019
Thanks for taking the time to share your review, Dusty. We're thrilled to hear you thoroughly enjoyed your stay. We hope to see you again next time you're in the area. Sincerely, Shawn Yarbery GM
0points
0of 0voted this comment as helpful.
Welcome to avid hotel Oklahoma City – Quail Springs in North Oklahoma City. The world’s very first avid hotel is near Quail Springs Mall and Chisholm Cree on Memorial Rd., minutes from Frontier City & Hurricane Harbor. We’re close to great local restaurants such as Abuelo’s, Blaze Pizza and S&B Burger. And it’s just a short hop to concerts and shows at The Zoo Amphitheatre and Paycom Center Arena. If you’re here on business, Quail Springs Corporate Park is only a few miles away, while the offices of Hertz, Baker Hughes and Schlumberger are nearby. We’re close to Mercy Hospital, Procure Cancer Center and Hanger Clinic. When you return to relax at this Oklahoma City hotel, you’ll find we focus on getting the essentials right every time. So you can always expect a sound sleep, with high-quality mattresses and bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay, with plenty of storage, a 55-in HD TV, free Wi-Fi and refrigerator. In the morning, come down to the lobby for your free Good All Round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items on site, or simply grab and go. Fitness fans can warm up and work out in our brand new gym, before taking a swim in our outdoor saltwater pool. Welcome to a rest you can rely on, at a hotel that gets everyday travel right, every time. Enjoy your stay at avid hotels Oklahoma City – Quail Springs near Oklahoma City.
Overall4 out of 5
Colorful but disappointed
By Jake
from Dallas
Overall clean and bright property. However, rooms are tiny and the fridge did not work. Also there was a full 1 inch gap under the door, so you can see light, shadows and hear everybody. You don’t hear noise from rooms next door though
Posted byCorporate
on8 June 2019
Hello Jake, We're sorry to hear about the problems you experienced during your stay with us. If there is anything we can do to help make it better please reach out. Cordially, Shawn Yarbery GM
0points
0of 0voted this comment as helpful.
Welcome to avid hotel Oklahoma City – Quail Springs in North Oklahoma City. The world’s very first avid hotel is near Quail Springs Mall and Chisholm Cree on Memorial Rd., minutes from Frontier City & Hurricane Harbor. We’re close to great local restaurants such as Abuelo’s, Blaze Pizza and S&B Burger. And it’s just a short hop to concerts and shows at The Zoo Amphitheatre and Paycom Center Arena. If you’re here on business, Quail Springs Corporate Park is only a few miles away, while the offices of Hertz, Baker Hughes and Schlumberger are nearby. We’re close to Mercy Hospital, Procure Cancer Center and Hanger Clinic. When you return to relax at this Oklahoma City hotel, you’ll find we focus on getting the essentials right every time. So you can always expect a sound sleep, with high-quality mattresses and bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay, with plenty of storage, a 55-in HD TV, free Wi-Fi and refrigerator. In the morning, come down to the lobby for your free Good All Round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items on site, or simply grab and go. Fitness fans can warm up and work out in our brand new gym, before taking a swim in our outdoor saltwater pool. Welcome to a rest you can rely on, at a hotel that gets everyday travel right, every time. Enjoy your stay at avid hotels Oklahoma City – Quail Springs near Oklahoma City.
Overall1 out of 5
Hope it's the last one.
By Jackalle12
from Dallas, TX
This hotel has a big sign in the lobby stating it's the first Avid hotel in the world. For all of our sakes lets hope it's the last one.
Booked a room for two with points @ 15000 per night. I booked a king but on arrival was informed there were no more Kings and was put in a double queen.
The next day was moved to a king but for some reason was charged an extra $75. I called the front desk as the charge only popped up after I checked out and was informed that it was probably because I moved into the type of room I had initially booked in. The front desk clerk assured me the manager was good with these sort of problems and would contact me that day and let me know it was taken care of. Of course that didn't happen either.
On a side note the hdmi ports are disabled on all of their televisions so bring a game console or anything you might want to hook up is a no go.
All in all a waste of points and a source of uneeded frustratiin. There's a staybridge across the street that has rooms for a comparable rate. Stay there if you can.
Posted byCorporate
on9 June 2019
Thank you for reaching out and for taking the time to provide us this valuable feedback. We're so sorry to hear that your stay was not what you, or we, were hoping it would be. If there is anything we can do to make it better, please reach out and we will make it right. We hope you’ll give us another opportunity to do better the next time you’re in OKC.
Cordially,
Shawn Yarbery GM
0points
0of 0voted this comment as helpful.
Welcome to avid hotel Oklahoma City – Quail Springs in North Oklahoma City. The world’s very first avid hotel is near Quail Springs Mall and Chisholm Cree on Memorial Rd., minutes from Frontier City & Hurricane Harbor. We’re close to great local restaurants such as Abuelo’s, Blaze Pizza and S&B Burger. And it’s just a short hop to concerts and shows at The Zoo Amphitheatre and Paycom Center Arena. If you’re here on business, Quail Springs Corporate Park is only a few miles away, while the offices of Hertz, Baker Hughes and Schlumberger are nearby. We’re close to Mercy Hospital, Procure Cancer Center and Hanger Clinic. When you return to relax at this Oklahoma City hotel, you’ll find we focus on getting the essentials right every time. So you can always expect a sound sleep, with high-quality mattresses and bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay, with plenty of storage, a 55-in HD TV, free Wi-Fi and refrigerator. In the morning, come down to the lobby for your free Good All Round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items on site, or simply grab and go. Fitness fans can warm up and work out in our brand new gym, before taking a swim in our outdoor saltwater pool. Welcome to a rest you can rely on, at a hotel that gets everyday travel right, every time. Enjoy your stay at avid hotels Oklahoma City – Quail Springs near Oklahoma City.
Overall5 out of 5
Awesome
By Daron K
from Mont Belvieu, TX
Great staff, great rooms, coffee and one of the best gyms I’ve seen in a hotel.....great experience!!
Posted byCorporate
on17 June 2019
Thanks for staying with us, Daron, we're glad to hear that you loved your stay and hope to see you again!
0points
0of 0voted this comment as helpful.
Welcome to avid hotel Oklahoma City – Quail Springs in North Oklahoma City. The world’s very first avid hotel is near Quail Springs Mall and Chisholm Cree on Memorial Rd., minutes from Frontier City & Hurricane Harbor. We’re close to great local restaurants such as Abuelo’s, Blaze Pizza and S&B Burger. And it’s just a short hop to concerts and shows at The Zoo Amphitheatre and Paycom Center Arena. If you’re here on business, Quail Springs Corporate Park is only a few miles away, while the offices of Hertz, Baker Hughes and Schlumberger are nearby. We’re close to Mercy Hospital, Procure Cancer Center and Hanger Clinic. When you return to relax at this Oklahoma City hotel, you’ll find we focus on getting the essentials right every time. So you can always expect a sound sleep, with high-quality mattresses and bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay, with plenty of storage, a 55-in HD TV, free Wi-Fi and refrigerator. In the morning, come down to the lobby for your free Good All Round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items on site, or simply grab and go. Fitness fans can warm up and work out in our brand new gym, before taking a swim in our outdoor saltwater pool. Welcome to a rest you can rely on, at a hotel that gets everyday travel right, every time. Enjoy your stay at avid hotels Oklahoma City – Quail Springs near Oklahoma City.
Overall3 out of 5
Unpleasant Experience
By Julie8966
from Weatherford, Ok
The rooms are great and very clean, however I reserved our room directly through IHG website and requested 2 queen beds. When we got there and checked in, we went to the room to find they put us in a king... for 4 people. The young lady at the front desk switch us to a double queen room after much discussion. Then as we walked out of our room to go to dinner, another family was walking to our room. At this point, the other family and I am beyond angry. They were put into another room, but I worried the entire evening about whether or not I would have someone else in our room by the time we got back! So our little night away from home was turned into a dreadful staycations. I email management and never heard a word over the incident.
Posted byCorporate
on24 June 2019
We're so sorry to hear that your stay was not the best it could be, Julie. If you'd like to provide any additional feedback, please give us a call so we can work to make things better.
0points
0of 0voted this comment as helpful.
Welcome to avid hotel Oklahoma City – Quail Springs in North Oklahoma City. The world’s very first avid hotel is near Quail Springs Mall and Chisholm Cree on Memorial Rd., minutes from Frontier City & Hurricane Harbor. We’re close to great local restaurants such as Abuelo’s, Blaze Pizza and S&B Burger. And it’s just a short hop to concerts and shows at The Zoo Amphitheatre and Paycom Center Arena. If you’re here on business, Quail Springs Corporate Park is only a few miles away, while the offices of Hertz, Baker Hughes and Schlumberger are nearby. We’re close to Mercy Hospital, Procure Cancer Center and Hanger Clinic. When you return to relax at this Oklahoma City hotel, you’ll find we focus on getting the essentials right every time. So you can always expect a sound sleep, with high-quality mattresses and bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay, with plenty of storage, a 55-in HD TV, free Wi-Fi and refrigerator. In the morning, come down to the lobby for your free Good All Round breakfast and fresh bean-to-cup coffee. Enjoy a range of high-quality items on site, or simply grab and go. Fitness fans can warm up and work out in our brand new gym, before taking a swim in our outdoor saltwater pool. Welcome to a rest you can rely on, at a hotel that gets everyday travel right, every time. Enjoy your stay at avid hotels Oklahoma City – Quail Springs near Oklahoma City.
Overall5 out of 5
perfect weekend
By smooky
from denver, co
our stay for a weekend was nothing less than perfect. i legit have no complaints! it was a very clean hotel and the decor made me feel so comfortable for a very reasonable price. the room was a 1 king bed, and the bed was probably my 2nd favorite part. first would be the bean to cup coffee offered 24 hours. the coffee was delicious every single time, and the station was always clean!!
Posted byCorporate
on24 June 2019
Thanks so much for staying with us, we appreciate the great feedback and we're happy to hear you enjoyed your stay! - Shawn Yarbery - GM, avid OKC
0points
0of 0voted this comment as helpful.