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    14 February 2017
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    29 March 2025
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Corporate's Review Comments
 
Simplify your travels with a delightful stay at Holiday Inn Express & Suites Moreno Valley - Riverside. Our hotel in Moreno Valley, CA, provides modern comforts, including cozy rooms equipped with a Keurig coffee maker, free Wi-Fi, flat-screen TVs, and a mini fridge. Enjoy a restful sleep aided by blackout shades in every room. Kickstart your day with a complimentary breakfast buffet offering pancakes, yogurts, and more. Stay on top of your fitness with a dip in our outdoor pool and a workout in our 24-hour fitness center. Explore nearby attractions like Lake Perris, Moreno Valley Mall, and March Field Air Museum during your stay. Additionally, our hotel is conveniently located near Kaiser Permanente, University of California Riverside, and various offices. For small gatherings, our flexible meeting room accommodates up to 12 people. Whether it's for business, leisure, or a quick stopover, experience a rejuvenating stay at Holiday Inn Express & Suites Moreno Valley - Riverside. Check out our vacation packages and special offers for an enhanced stay.
 
Overall
2 out of 5
2 out of 5
The fire alarm
By Ronnell from Las Vegas
The fire alarm went off 3 times in the middle of the night and again right around breakfast the last time I stayed at this hotel I was overcharged and I called and talked to management and no one still has got back to me about that look at this hotel is only 10 minutes from where I need to be or I would stay somewhere else
Customer avatar
Posted by
on22 September 2020
Dear Ronnell,
I appreciate you for sharing your review about your recent stay and thank you for being our IHG Rewards Club member since 2005.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Express Santa Barbara
Holiday Inn Express Santa Barbara
Genie en Sie den historischen Charme dieses Santa Barbara-Hotels Klassische Elemente der Spanish-Revival-Architektur tragen zum historischen Flair des Holiday Inn Express Hotel Santa Barbara bei. Das auch als Hotel Virginia bekannte, 1917 erbaute Geb ude zeichnet sich durch seine Malibu- und Catalina-Fliesen, unverputzten Ziegelmauern, schmiedeeisernen Gel nder und die zentrale Innenstadtlage aus. Das Zentrum von Santa Barbara mit seinen Attraktionen ist ganz in der N he. In der charmanten Stadt sind zahlreiche Beispiele spanischer Architektur (u.a. das Gerichtsgeb ude) zu bewundern. Der Strand und die Stearns-Werft sind nur wenige Blocks, der Zoo gut 3 km vom Hotel entfernt. Auch einen Besuch der Mission Santa Barbara, der sogenannten K nigin der Missionen“, sollten Sie sich nicht entgehen lassen. Mit Gratis-WLAN und einem Business-Center ist das Hotel die perfekte Adresse f r Gesch ftsreisende. Zudem sind gro e Arbeitgeber wie die Verwaltung des Santa Barbara County, die University of California, Lockheed Martin und ExxonMobil gut zu erreichen. Unser Hotel verbindet moderne Annehmlichkeiten mit historischen Elementen und schafft so eine einzigartige Atmosph re. Extras wie die kostenlose Express Start-Fr hst cksbar und freier Zutritt zum Spectrum Gym runden das Angebot ab. Von 11 Uhr bis 21 Uhr steht der Zimmerservice des Mesa Cafes zur Verf gung, der Balkon lockt mit spektakul ren Ausblicken auf die Stadt. Rufen Sie gleich an!
 
Overall
3 out of 5
3 out of 5
Very loud road noise
By YLDude from Orange County California
The windows do not keep noise out and there is lots of activity into late night near the hotel. If you want sleep, don’t get a room along the Main Street.
Customer avatar
Posted by
on22 September 2020
Dear YLDude,
I appreciate you for sharing your review about your recent stay and thank you for being an IHG Rewards Club member since 2009 and for attaining Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Bristol Conference Ctr
Holiday Inn Bristol Conference Ctr
Welcome to Bristol, VA! The Holiday Inn Bristol Conference Center is conveniently located at Exit 7 on Interstate-81 in the Blue Ridge Mountains where Northeast Tennessee meets Southwest Virginia. Featuring 226 guest rooms including 16 suites and 4 Executive Suites on a private access floor, the hotel also boasts Bristol s largest conference center with over 20,000 square feet of banquet and meeting space. Our full-service restaurant & lounge offer a variety of made-to-order options for breakfast and dinner, and kids under 12 eat free with a paying adult. While you re here, take advantage of our fitness room or lounge by our seasonal, outdoor pool and hot tub. At the Holiday Inn Bristol Conference Center our staff takes great pride in providing True Hospitality whether you re with us for a weekend getaway or a week-long softball tournament. We expertly host groups such as sports teams, school field trips, bus tours, corporate events, and weddings. Outdoor enthusiasts can enjoy world-class fly-fishing on the Holston River, biking the Virginia Creeper Trail, or day hiking the Appalachian Trail. The Birthplace of Country Music Museum, host of the annual Rhythm & Roots Reunion Festival, is just minutes away from the Holiday Inn Bristol Conference Center in downtown Bristol. NASCAR fans can also tour “The World s Fastest Half Mile” Bristol Motor Speedway in Bristol, TN. Whether your visit is for business or pleasure, we hope your stay with us is a memorable one!
 
Overall
3 out of 5
3 out of 5
Under construction
By Cujo
If they were going for the Urban decay look, mission accomplished. Arrived back to the room early one day to be greeted by the sound of hammer drills and sledgehammers.
Customer avatar
Posted by
on22 September 2020
Dear Cujo,
Thank you for sharing your impressions of your recent stay at our Holiday Inn Bristol Conference Ctr.
I am very happy that our restaurant and the comfort of our room met your expectations. I also take note regarding your comment about the noise from the construction. I apologize for the inconvenience. Please be assured that I will share it with our hotel management for investigation.
Thank you once again for your feedback and we would be delighted if you visit us again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Located in the center of Northern Michigan on the 45th parallel, the Holiday Inn Express & Suites Gaylord hotel is both a convenient workplace and a recreation seekers paradise. It is easily accessible from I-75 off the 282 exit. If you're visiting the hotel's locale for work in Gaylord, Michigan, you can rely on the free high-speed, WiFi access and the 24-hour Business Center to help you meet deadlines. Major corporations, such as Cooper Standard, AMI Industries and Mayfair Plastics are within miles. Leisure guests can enjoy amazing attractions in and around Gaylord, Michigan. Known as Michigan’s Alpine Village, the abundance of snow makes it a great place to ski and snowmobile. It is part of a 300 mile snowmobile path system. But Gaylord is also known as America’s Summer Golf Mecca. It’s great location is near 15 championship caliber golf courses. Let’s not forget the downtown area’s quaint shopping too. You can begin each morning with our Express Start Hot Breakfast , and after a busy day unwind in the indoor heated pool or sweat off stress in the 24 hour Fitness Center . Our comfortable accommodations provide the amenities and services travelers expect at an affordable price!
 
Overall
2 out of 5
2 out of 5
Comfortable
By Jacky wu from Troy,MI
The bed is not very comfortable too soft。 I like more firm bed.
Customer avatar
Posted by
on22 September 2020
Dear Jacky wu,
Thank you for choosing Holiday Inn Express Gaylord, for being our Rewards Club member since 2004 and for attaining the Platinum Elite status.
I would like to apologize for any inconvenience caused by the comfort of our bed. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Enjoy our Holiday Inn Express in Brownsville, Texas, a vibrating community with a unique atmosphere that boasts a blend of Mexican and American cultures. Hotel is situated along a delightful “Resaca”, and conveniently located in Brownsville. No other hotel in the area offer such a scenic view, our location is perfect for corporate travelers. Our hotel features High Speed Internet Access at no charge, a business center with capabilities for printing, copying and scanning and a 1,800-sq-ft event room - perfect for company meetings. Holiday Inn Express is near to the UTRGV campus, Cameron County and US Federal Courthouses, the Port of Brownsville, BISD and other businesses; the Brownsville/South Padre Island International Airport is only 15 minutes away. Nearby attractions include the finest small-town zoos in the nation – the Gladys Porter Zoo, the Mitte Cultural District with some of the most exciting and fascinating cultural entities in the City of Brownsville; guests can take a day trip to South Padre Island, and visit Mexico, or soak in the sun with a round of golf at any of the local golf courses. Our hotel's amenities make you feel pampered. Go for a swim in the pool and unwind while looking out over the Resaca. The "Forget Something?" service provides overlooked necessities. Sink your teeth into a delicious, complimentary breakfast each morning!
 
Overall
3 out of 5
3 out of 5
Ok but could be better
By Mely400 from TX
Hotel management needs to do better in controlling the humidity in the rooms. The rooms smell musty and old. Cleaning could improve also. There were areas that I could tell were not cleaned.
Customer avatar
Posted by
on22 September 2020
Dear Mely,
Thank you for choosing Holiday Inn Express Brownsville, for being our Rewards Club member since 2019 and for attaining Platinum Elite status.
I would like to apologize for any inconvenience caused by the cleanliness, the comfort and the smell in our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Virginia Beach Oceanfront Hotel's Guests Have It All From a private, oceanfront balcony to 250,000 gallons of aquatic adventure, the Holiday Inn® & Suites Virginia Beach - North Beach guests enjoy the perfect beach vacation in Virginia Beach. The resort's oceanfront location is a perfect, relaxing family retreat as the hotel offers everything under the sun. Slide into our Splish Splash Lagoon, float along the indoor lay-Z-river or lounge with a favorite summer beverage at the oceanfront outdoor pool. The hotel's activity program, Splash Kamp, is the perfect place for your family. The arts and crafts, games and more will create unforgettable memories. Take a break from the sun and catch a quick flick in our 48-seat movie theatre. Schedule your next meeting in our conference center, which offers 8,000 sq ft of meeting space, and treat your associates and families to a mini vacation in Virginia Beach. The resort's Office-on-the-Go and the free Wi-Fi access in the guest rooms help you stay connected and productive. Enjoy the best of the beach as the hotel's guest in Virginia Beach. Inspired by 50 years of family tradition, the Isle of Capri offers fine Italian dining and stunning views of the Atlantic. The Square Whale is the ideal spot to enjoy moderately-priced poolside specialties. Want a great start? The Greenery Cafe's funky candy-colored atmosphere serves a buffet of breakfast delights. We look forward to welcoming you!
 
Overall
3 out of 5
3 out of 5
Good poolside restaurant
By Ptinde from DC
This hotel provides easy beach access. With shower prior to returning to the grounds. The poolside bar and restaurant is small but has great service. The morning staff was courteous and professional. The hotel does show its age with its bathroom size, stuck sliding door (Galvanic corrosion as it faced the ocean) that needed persuading, low popcorn ceilings and worn carpet in high traffic areas.
Customer avatar
Posted by
on22 September 2020
Dear Ptinde,

Thank you for sharing your impressions of your recent stay with us, for being our Rewards Club member since 2019 and for attaining the Gold Elite status.

I am very happy that the location of our hotel and the good service at our bar as well as our restaurant met your expectations. We strive to provide the best possible service as well as experience and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comment about the size of our bathroom and the sliding door, we will use your comments to coach our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience.
We would be delighted if you visit us again in the future.

Best Regards,

Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Enjoy VIP Treatment At Our New Millington Hotel Near Memphis Welcome to the Holiday Inn Express & Suites Millington-Memphis Area . Our all-new, 100% smoke-free accommodations in Millington are just a short drive from Memphis and the Memphis International Airport (MEM) . Bring your family for a fun and relaxing stay at our Millington hotel, located about 18 miles north of Memphis, with convenient access to numerous attractions including Graceland, the Memphis Zoo, Beale Street and the Memphis Motorsports Park . Other nearby attractions include The American Civil Rights Museum and shopping at the Wolfchase Galleria Mall . If you are here on business, our hotel near Memphis offers suburban comfort and easy access to the big city. We are located close to several businesses such as Lucite International, Inc., Ingram Micro, DuPont Chemical and Naval Support Activity . Additionally, our hotel offers meeting space for up to 250 people as well as business amenities including free high-speed Internet access and fax, print and copy services. During your stay in our Millington accommodations, you can enjoy several choice hotel amenities such as the heated indoor pool, a 24-hour Fitness Center and our complimentary hot breakfast bar . Make your reservations now to take advantage of our Millington hotel deals and rates.
 
Overall
3 out of 5
3 out of 5
Rooms are clean and beds are comfy
By Valkoaliz from ST. Louis, MO
We stayed here with my son's baseball team. My booking was messed up and our stay started with no booking in a sold out hotel. However, in the morning my reservation was re-instated and mysteriously we got a room.
What we disliked was that the tables in the common area/dining was messy and not cleaned while we stayed there. The trash cans were over filled and not emptied daily. Some renovation work was going on and in one of the entrances bunch of building materials were piled in and on top workers left over caps and stuff was just left there for all weekend.
Laundry: I was excited that there was one. However, was not able to use as it needed quarters. No changing machine in the room, no change at the front desk. Load up on quarters $2.00 for washing and $3.00 for drying - rather pricey.
Customer avatar
Posted by
on22 September 2020
Dear Valkoaliz,
Thank you for choosing Holiday Inn Express Millington-Memphis Area and for being our IHG Rewards Club member since 2017.
I would like to apologize for any inconvenience caused by your check in experience and the variety of breakfast choices. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Our Montgomery, Alabama hotel is conveniently located close to Interstate 65 and only a few minutes from the Montgomery Regional Airport MGM. We are only eight minutes from downtown Montgomery. Stop in on your way to and from the beach, Orange Beach, and Gulf Shores. Parking is free for guests. Our full service hotel, on the southern side of historical downtown Montgomery, near Selma, has the amenities to ensure your satisfaction. Families and business travelers alike will enjoy dining in Magnolia's Bar and Grill or the convenience of in-room service dining. Enjoy our indoor heated pool and an extensive fitness center. Complimentary Wi-Fi is always provided throughout our Montgomery Holiday Inn for our patrons.
 
Overall
3 out of 5
3 out of 5
dissapointment on this espesific Holiday Inn
By Algiron from Gulfport, MS
Food very expensive, no complimentary breakfast, the female attendant in the morning do not have a customer service at all. I asked a question and replied in a wrong way, like I was disturbing her
Customer avatar
Posted by
on22 September 2020
Dear Algiron,
I appreciate you for sharing your review about your recent stay. Thank you for being our Rewards Club member since 1996 and for attaining Spire Elite status.
I am very sorry that you did not experience an exemplary hotel stay due to the service of our morning attendant. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that you were able to relax during your stay.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn & Suites Red Deer South. We are located directly between Edmonton and Calgary, making us a common stop for business & leisure travelers. We are located on the south end of Red Deer in Gasoline Alley, next to Queen Elizabeth Highway 2, making for easy travel throughout Red Deer and to surrounding cities. Our hotel has something for every traveler, with over 7,000 square feet of meeting and banquet space, the only pillarless ballroom in Red Deer, and 2 executive boardrooms, which can also be used for private dining functions. We provide exquisite dining and catering services from our award-winning Boulevard Restaurant & Lounge, located in our hotel lobby. We have a pool with a waterslide and hot tub, 24-hour fitness center and business services, and 2 parking lots that can accommodate large events. We are located a short distance (2.2 km) from Westerner Park, across the highway (3.6 km) from Galaxy Cinemas, (3.5km) away from Costco, and located close to many restaurants and retail outlets. We are less than 10 minutes from downtown Red Deer and close to attractions like Discovery Canyon, Canyon Ski Hill, Bower Ponds, and many more. Whether you're travelling for business or leisure, we have something for every traveler. Our friendly and courteous staff will do whatever it takes to make your stay a relaxing and memorable one. We look forward to seeing you!
 
Overall
1 out of 5
1 out of 5
STAY AWAY, Hotel Changes IHG Reservation Rate and Sneaks in a COVID Charge
By Jason403 from Calgary
I was VERY disappointed with my stay at this hotel. When I arrived, I requested a complimentary upgrade, which is part of the benefits of the Spire Elite status. Little did I know that they increased my rate for no reason and that the front desk clerk could not explain why. I also noticed that they added a COVID Surcharge of $5.00. The $5.00 COVID charge allows them to keep their rates low on the IHG website, only to screw the customer when they arrive without telling them. It is interesting how this surcharge only came in on June 1, 2020, when the COVID problem started back in March. Funny how this revenue opportunity was only thought about in June. All IHG hotels in Red Deer are charging the COVID fee. I would recommend supporting a different hotel brand, that are actually grateful to have your business. It has been almost 2 weeks since my stay and I am still waiting for my 500 IHG Welcome Bonus Points.
Customer avatar
Posted by
on23 September 2020
Dear Jason403,
Thank you for writing a review about your recent stay with us. I would like to address this with you further but unfortunately we do not have your contact details. You are welcome to reach out to our Guest Relations Department via email at IHGService@ihg.com so we can follow up on your experience.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
We've Set the Bar for Hotels in Virginia Beach When you spend a day outside our hotel's facility in Virginia Beach, you'll encounter surfers and vacationing families in this summer retreat. But the area is also home to numerous thriving businesses and naval stations, making us a great hotel for corporate and government travelers. With free high-speed, wireless Internet access, 12,000 sq ft of newly renovated event space and perks like a Crowne Meetings Director, the Crowne Plaza® Hotel Virginia Beach Town Center is a lodging option perfect for business travelers. Our hotel's location is convenient if you have appointments at Town Center, Resort Oceanfront, or any of our local naval stations. Planning an adventure is easy as there's so much to see and do in Virginia Beach. Lodging with us means you are just a half-mile from fantastic Town Center shops and restaurants, eight miles from the Boardwalk, seven miles from downtown Norfolk and the Virginia Aquarium & Marine Science Center. You can also spend a day exploring nature areas like Back Bay National Wildlife refuge and False Cape State Park. Whether you're here for business or pleasure, we're sure you will enjoy your stay, since we have some of the best amenities near Norfolk, VA. The hotel's Fitness Center, indoor pool, Tines Restaurant, Aqua Bar and the Crowne Plaza Sleep Advantage® program are sure to make your stay memorable.
 
Overall
1 out of 5
1 out of 5
Too Much highway noise
By Angelo from New York
We checked in but did not stay. Room was next to highway and too noisy. Hotel was booked so we could not switch rooms. Staff tried to be helpful but options were limited. Shower walls were discolored. Toilet seat was broken. Room had an odor. Restaurant was closed due to pandemic but no info about this on website.
Customer avatar
Posted by
on23 September 2020
Dear Angelo,
Thank you for choosing Crowne Plaza Virginia Beach Town Center and for sharing your experience with us. Thank you also for being an IHG Rewards Club member since 2016 and for attaining Gold Elite status.
I would like to apologize for any inconvenience caused by the cleanliness, the comfort, the noise level and the maintenance of our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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