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- First review comment14 February 2017
- Last review comment22 April 2025
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Corporate's Review Comments
Hotel in Wyomissing near Reading Welcome to the Holiday Inn Express Hotel & Suites Wyomissing. We are less than 1 mile from UGI Corporate Headquarters and a 2 mile commute into the city of Reading. We welcome students, their families, faculty and anyone coming to visit one of the numerous colleges in our surrounding area including RACC, Alvernia, Albright, and Penn States Berks Universities. Sports enthusiasts will appreciate our short distance to the First Energy Stadium and Big Vision Foundation. Other nearby attractions include The Reading Museum, Goggleworks Center for the Arts, and various recreational areas. Business travelers lodging in our Wyomissing accommodations will appreciate that we are located conveniently off of Route 422 . If you are here on business, we are nearby prominent Reading offices like Tower Health’s landmark Reading Hospital, Penske, and the Wyomissing Teleflex office. The Philadelphia Airport is about 60 miles away. Our accommodations also offer free Wi-Fi, parking and a continental breakfast . Maintain your workout routine at our 24-hour fitness center or go for a swim year round at our indoor swimming pool. Each room is equipped with a microwave, mini-refrigerator, iron, ironing board, Keurig, adjustable mount TV, and numerous plug outlets . Suites also include an additional pull out sofa-bed, chaise and 2nd TV.
Overall
2 out of 5
Won't stay again
By Dontstayhere
from Missouri
Not clean and were not told about remodeling being done which resulted in a man looking in our window.
Posted byCorporate
on3 March 2025
Hello Valued Guest,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express Texas City as your travel partner. Thank you for being one of our valued guests and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Enjoy staying at one of the finest hotels Canandaigua has to offer. Well positioned near all attractions in and near Canandaigua, this New 100% Non-Smoking hotel is located a half mile from the beautiful Canandaigua Lake and just a short drive from Bristol Mountain Ski Resort. With Roseland Water Park next door, families will be sure to enjoy this recreation as well. Rochester International Airport is a 40 minute drive to our hotel. Our friendly staff will be sure to help plan your trip around town and including attractions New York Culinary and Wine Center, Canandaigua Lake, Seneca Lake (Geneva), Finger Lakes Casino and Racetrack, Sonnenberg Gardens, CMAC Performing Arts Center, Finger Lakes Community College, and Canandaigua Speedway.
While staying here, all guests can enjoy these great amenities that we have to offer including personal Keurig in each room, fridge and microwave, business center, high-speed Internet, seasonal outdoor patio with a fire pit and much more!
Overall2 out of 5
Front desk, not helpful
By Nesko
from Cambridge ON
From the checking I went through many problems first of all I booked to connect the rooms they were not able to provide it after getting the room shower broke they change my room after they give me key from somebody else room so I will not recommend it
Posted byCorporate
on3 March 2025
Hello Nesko,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express Canandaigua - Finger Lakes as your travel partner. Thank you for being one of our valued guests and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to the brand new Holiday Inn Express and Suites Cleveland West-Westlake!
Westlake's newest and most modern hotel is located conveniently near Interstate 90, just 13 miles from Cleveland Hopkins International Airport, and 17 miles from all Downtown Cleveland has to offer, such as NBA Cavaliers Basketball, MLB Indians Baseball and NFL Browns Football, as well as the Rock & Roll Hall of Fame, Jack Casino, Great Lakes Science Center and the Greater Cleveland Aquarium.
Business travelers will benefit from the proximity of our Holiday Inn Express and Suites, Westlake hotel to many nearby companies including American Greetings, Hyland Software, Ford Motor Co, Koyo, Ridge Tool, Nordson, Polyone, Republic Steel and the Cleveland Clinic and University Hospitals.
Our 100% Smoke-Free Holiday Inn Express and Suites Westlake hotel offers easy access to attractions including Crocker Park, the Cleveland Zoo, Cleveland's professional sports district and is only 40 minutes from Cedar Point Amusement Park - the Roller Coaster Capital of the World!
Guests will enjoy many amenities including flexible meeting space, 24-hour market, and our Splash Pad - Indoor Water Recreation Area with olympic-size lap lanes, whirlpool, kiddie slides and splash fountains!
Overall3 out of 5
Comfortable except breakfast was poor
By Mike
from Marilla ny
Most of the hotel was fine... The room was pretty comfortable, however there was a light burned out in the bathroom making it difficult to see. Property was well kept. Pool area was nice. The only problem I really encounter besides the light was the breakfast was not very good at all... Many items were out and were not stocked and the person running it didn't do a very good job whatsoever.... I work in the food business so I would not come back here based on the breakfast portion of it. Very disappointed
Posted byCorporate
on3 March 2025
Hello Mike,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express & Suites Cleveland West - Westlake as your travel partner. Thank you for being one of our IHG® One Rewards Platinum Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to the Holiday Inn Express & Suites Braselton West! Our hotel is your perfect home away from home during your travels to Braselton, Georgia. Our prime location at exit 126 just off I-85 offers easy access to many local attractions such as the Chateau Elan Winery and Resort, Michelin Raceway Road Atlanta, the Mall of Georgia, Lake Lanier, and downtown Braselton. At the Holiday Inn Express & Suites Braselton West, we offer modern and comfortable rooms designed to provide you with a peaceful and relaxing stay. Our rooms are equipped with all the amenities you need for a comfortable stay, including complimentary Wi-Fi, a flat-screen TV, a mini-fridge, and a microwave. Wake up to a delicious complimentary hot breakfast featuring a variety of breakfast items to fuel your day. Get a workout in at our fitness center or take a refreshing dip in our outdoor pool. Our friendly staff is dedicated to providing exceptional service to ensure that your stay is a memorable one. Whether you're visiting for business or leisure, we have everything you need to make your stay a comfortable and enjoyable one.
Overall3 out of 5
Good facility, major fail on room cleanliness
By Frequent Traveler
from Charlottesville, VA
Nice faculty. Usual mediocre breakfast and minimal staff professionalism. Major fail was finding remnants of throw up coating bathroom sink.
Posted byCorporate
on3 March 2025
Hello Frequent Traveler,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express & Suites Braselton West as your travel partner. Thank you for being one of our valued guests and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Live like a local at Hotel Indigo Lower East Side, New York. Step off the street and into street art. Our one-of-a-kind lobby mural, created by graffiti legend Lee Quinones, is an unexpected greeting that sets the tone for the creative vibe you’ll find throughout our hotel. Whether you’re snapping photos of our spectacular Manhattan skyline views or kicking back with a crafted cocktail at our rooftop bar, Mr. Purple, our urban oasis is the perfect place to start your New York City journey. We’re steps away from the best local bars, street installations, and attractions—and we’re happy to show you around our neighborhood.
Overall5 out of 5
Awesome Gem 💎 in NY
By Alf56
from NY
Love the vibe of the property, the rooms size are awesome, staff very helpful.
Posted byCorporate
on3 March 2025
Hi,
We're thrilled to hear that you enjoyed the ambiance of our property and found our rooms to be spacious. It's also great to know that our staff was able to assist you effectively. Thank you for your positive feedback!
- The Staff at Hotel Indigo Lower East Side New York
0points
0of 0voted this comment as helpful.
Live like a local at Hotel Indigo Lower East Side, New York. Step off the street and into street art. Our one-of-a-kind lobby mural, created by graffiti legend Lee Quinones, is an unexpected greeting that sets the tone for the creative vibe you’ll find throughout our hotel. Whether you’re snapping photos of our spectacular Manhattan skyline views or kicking back with a crafted cocktail at our rooftop bar, Mr. Purple, our urban oasis is the perfect place to start your New York City journey. We’re steps away from the best local bars, street installations, and attractions—and we’re happy to show you around our neighborhood.
Overall5 out of 5
Great neighborhood, great customer service, and great beds!
By Steveoly
from Seattle
We love this hotel. The people who work here are so personal and seem to truly want you to feel it’s a second home. The rooms are sparkling clean, the beds comfortable, and the hardwood floors mean allergies are not an issue. Oh, and terrific showers!
Posted byCorporate
on3 March 2025
Hi Steveoly,
We're thrilled to hear that you enjoyed your stay and felt at home with us. It's wonderful to know that our cleanliness, comfortable beds, and allergy-friendly hardwood floors met your expectations. Your kind words about our staff and showers are greatly appreciated. Thank you for your 5-star review!
- The Staff at Hotel Indigo Lower East Side New York
0points
0of 0voted this comment as helpful.
Welcome to voco™ Saranac Lake NY - Waterfront, your perfect retreat in the heart of the Adirondack Mountains. Nestled on the shores of Lake Flower’s, our unique boutique hotel invites you to experience adventure, relaxation, and lakeside charm.
Wander through Saranac Lake's vibrant community, local shops, and historic downtown. Set out for year-round adventures, from paddling quiet waterways and hiking nearby peaks to exploring Lake Placid's Olympic history and skiing Whiteface Mountain, all just a short drive away.
Enjoy amenities like our meeting and event space, indoor pool, and hot tub at our dog-friendly hotel. After a fun-filled day, gather lakeside for craft drinks at The Boathouse, our onsite restaurant, then unwind in our thoughtfully designed, spacious, and well-appointed guest rooms.
Wild at heart. Rich in history. Where the Adirondacks feel like home. Your next great story begins here.
Overall5 out of 5
Comfortable room and great view
By KM25
from Vermont
Highly recommend! Comfortable room with great view. Great spot for family visits. Room had large entry way with plenty of space for boots and jackets -- much appreciated in the winter.
Posted byCorporate
on3 March 2025
Hi,
We're thrilled to hear that you enjoyed your stay, especially the comfortable room and great view. It's wonderful to know that our spacious entryway was appreciated during the winter season. Thank you for your high recommendation and we look forward to welcoming you back in the future.
-The Staff at Voco Saranac Lake NY - Waterfront
0points
0of 0voted this comment as helpful.
Near Nissan Stadium, Bridgestone Arena, and downtown attractions like Lower Broadway and "Honky Tonk Highway", Holiday Inn Nashville Downtown-Stadium is your gateway to Music City! Just eight miles from Nashville International Airport (BNA), our hotel is ideal for both business and leisure travelers.
Host meetings and events in our 8,500 sq ft versatile venue with catering and free Wi-Fi. Savor breakfast and dinner at East Bank Bar & Grille, and enjoy top amenities like a Fitness Center, indoor pool, and Sundries shop.
Unwind in spacious guest rooms with pillow-top mattresses and Dove amenities. Stay where comfort and convenience blend with exceptional Southern hospitality in the heart of Nashville!
Overall2 out of 5
Stay away
By Happy traveler
from Tennessee
I have stayed at several IHG locations across the South East and this one is by far the worse. The food is a basic breakfast bar that they pay someone to stand there and direct people back to the front desk to pay $13. For powdered eggs and sausage. The shower gel, shampoo, hand soap, where all empty after a couple of nights and when I needed to get to the hospital at 6 am the front desk blew me off to the day shift that finally got someone up there at 10:30 after repeated calls.
The only good thing I can say about this hotel is the shuttle driver was a true blessing and tried to help everyone with a smile. Helped pick my spirits up during this troubled time.
The only good thing I can say about this hotel is the shuttle driver was a true blessing and tried to help everyone with a smile. Helped pick my spirits up during this troubled time.
Posted byCorporate
on3 March 2025
Hi,
Thank you for taking the time to share your experience. It’s concerning to hear about the challenges faced during your stay, especially when assistance was needed early in the morning. That is not the level of service we strive to provide, and we will address these concerns with our team. Your feedback on the breakfast and in-room amenities is also noted, and we appreciate the opportunity to improve. We’re glad to hear that the shuttle driver made a positive impact, and we will make sure to recognize their efforts. If there’s anything further we can do, please don’t hesitate to reach out.
- The Staff at Holiday Inn Nashville Downtown - Stadium
0points
0of 0voted this comment as helpful.
Experience comfort, convenience, and Montana hospitality at the Holiday Inn West Yellowstone, two blocks from Yellowstone National Park's west entrance. Revel in the park's natural wonders, wildlife, and stunning scenery.
Host meetings and events in our 10,000 square feet space, ideal for weddings, reunions, and conferences. Savor breakfast and dinner at The Branch Restaurant and Bar and stay entertained in our game room and casino. Work out in our Fitness Center, take a dip in our indoor pool, and soak in the hot tub. Enjoy free Wi-Fi, bike rentals, EV charging stations, and free shuttle service. At the end of the day, relax in our newly renovated rooms with contemporary decor and premium bedding. Your Yellowstone adventure starts here!
Overall5 out of 5
Outstanding Hotel in West Yellowstone
By Noah
from Bozeman, Montana
Lucas Carr, the Holiday Inn employee who checked us in, helped us by selecting a room that was quiet and comfortable. He might have sensed that I was having a difficult day hand his attention to detail made all the difference. He turned my day around and I had a pleasant three days in West Yellowstone.
Posted byCorporate
on3 March 2025
Hi Noah,
Thank you for sharing your experience! We’re delighted to hear that Lucas went above and beyond to ensure your comfort and provide a welcoming experience. It’s wonderful that his attention to detail made such a positive impact on your stay. We’ll be sure to recognize him for his exceptional service. We appreciate your kind words and look forward to welcoming you back to West Yellowstone in the future!
- The Staff at Holiday Inn West Yellowstone
0points
0of 0voted this comment as helpful.
Holiday Inn Express and Suites Tijuana Otay
Located less than 10 minutes away from the International Airport and right in the golden zone and growing industrial area in the city, this brand new Holiday Inn Express & Suites® hotel offers everything you need whether you travel for business or for pleasure. For those visiting for business, this hotel in Tijuana gives easy access to different companies in the manufacturing, metallurgical and automotive industry, among others. We are conveniently located a few minutes away from Panasonic, Smurffit Kappa and the two most important Industrial Parks in the city such as OTAY and El Aguila.
We are ten minutes away from the United States border crossing and adjacent to the city of San Diego, California where you can visit the Plaza de Otay or Plaza Mayor and shop for all your needs. Enjoy your free time strolling around Alameda Otay Town Center and find yourself surrounded by shopping centers, multiple restaurants and entertainment locations.
After a long day, rest in the comfortable and spacious guestrooms and suites. Every morning, a delicious complimentary Express Start Breakfast will be waiting for you with hot and fresh coffee.
Overall1 out of 5
me cancelaron mi reservación
By WW73
from León
soy socio platinum elite y me cancelaron mi reservación me quedé sin habitación ya muy noche, la peor experiencia y siendo que yo los prefiero habiendo muchas opciones, me decepcionaron
Posted byCorporate
on3 March 2025
Buen día WW73,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel Platinum Elite. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Holiday Inn Express Tijuana Otay ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
De igual forma, le hemos enviado un correo electrónico en caso de requerir añadir cualquier detalle o asistencia adicional.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.