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    14 February 2017
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    22 April 2025
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Corporate's Review Comments
 
This Hotel's Shuttle Awaits Harlingen, TX Visitors. Situated in the heart of the Rio Grande Valley, Harlingen, Texas offers a great location to all of its guests. The Holiday Inn Express®-Harlingen hotel's patrons have easy access to Valley International Airport (HRL) & US Highway-77 and -83.The hotel's address in Harlingen, TX is perfect for corporate travelers who are doing business with any of the numerous health care facilities nearby; Harlingen Medical Center and Valley Baptist Medical Center are within a five-mile radius. If urgent work arises during your stay, the complimentary wireless HSIA and 24-hour Business Center with print & copy services can help you tend to it efficiently. Leisure guests are only two miles from the historic downtown Jackson Street District, which offers antique shopping & several dining options. Be sure to check out the dozens of painted murals that brighten our downtown, & if you have time for a day trip, check out one of the area's National Wildlife Refuges. Even though our hotel's location offers access to many attractions, we also have great on-site amenities. The palm tree lined outdoor pool is heated & features a hot tubi for melting tension away. Our Fitness Center features a treadmill, an elliptical trainer, a universal type weight station, & a stationary recumbent bike. As always, our Harlingen hotel's free, Express Start Breakfast Bar features the tastiest cinnamon rolls ever. Make reservations today!
 
Overall
1 out of 5
1 out of 5
No regresaré ahi
By RODZANT from MONTERREY
Hola, no me gustó la experiencia de ese hotel, todos los Holiday son garantía y no tengo queja de las instalaciones, el desayuno o la limpieza, pero el trato del personal del Front Desk deja mucho que desear
Al llegar pregunté si hablaban español y secamente dijo la mujer que me atendió que no, y no está mal que no lo hablen, pero sin ninguna empatía ni tratar de hacerse entender, como si fuera mejor que nos fueramos de ahi, con mi torpe inglés traté de hacerme entender y pedí el cuarto.
La salida dos dias despues fué igual, le dije a la otra mujer que estaba ahi que si hablaba español y también dijo No, y nisiquiera devolvió la mirada, entregué la habitación con una experiencia amarga que no habia tenido en ningun otro de sus hoteles por el mal servicio de su personal.....Lo peor es que estoy seguro que si lo hablan o por lo menos lo entienden porque se veian tan latinos como yo. muy mal, no regresaré a ese hotel
Customer avatar
Posted by
on3 March 2025
Buen día RODZANT,
Gracias por compartir estos comentarios sobre su estadía. Apreciamos que haya elegido nuestro Holiday Inn Express Harlingen para sus necesidades de viaje y siga prefiriendo a IHG Hotels and Resorts.
Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que en esta ocasión su estancia fue distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
De igual forma, le hemos enviado un correo electrónico en caso de requerir añadir cualquier detalle o asistencia adicional.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
The modern Crowne Plaza® Villahermosa hotel welcomes you to the green city known as the ‘Emerald of the Southeast’. Located in the most exclusive district of Villahermosa, the hotel is near the financial, commercial and exhibition areas. Corporations such as Pemex, Grupo Carso, Baker Hugues, and Schlumberger are within a five-minute drive and the Ángeles Villahermosa Hospital is less than five minutes away. During your leisure time, learn about the region’s history at La Venta Museum Park, Tabasco History Museum, Casa de los Azulejos and the Carlos Pellicer Cámara Regional Museum of Anthropology. You can also catch a show at Esperanza Iris Theater or visit Tabasco 2000 Planetarium, which features an IMAX Theater. After a day of meetings or sightseeing in Villahermosa, relax at the hotel. Go for a swim in the outdoor pool, dine at ttional food restaurant and go for drinks and cocktails at the on-site bar. We make working simple by offering complimentary Internet access throughout our facilities, a Business Center and rooms for meetings and different events. At the end of the day, enjoy a good night’s rest with our signature Sleep Advantage® Program.
 
Overall
3 out of 5
3 out of 5
FALTA MAS CAMBIOS EN EL HOTEL
By Napt from Mexico
EL HOTEL YA ESTA QUEDANDO VIEJO,. LAS CONEXIONES EN LA HABITACION SON ESCASAS, TODO EL TIEMPO QUE ESTUVE UN ELEVADOR DAÑADO EL TIEMPO DE ESPERA PARA SUBIR O BAJAR ES BASTANTE, EN EL MOMENTO DE LA RESERVA NO SE INFORMÓ QUE EL PISO BUSSINES ESTABA CERRADO SIN EMBARGO ME DIERON UNA RESERVA EL SISTEMA DE JABONES EN LA HABITACION MUY COMPLICADO, SOLO UNA BOTELLA DE AGUA ES INSUFICIENTE EL INTERNET LENTO. SINCERAMENTO ME SIENTO MAS COMODO EN CUALQUIER EXPRESS QUE EN ESTE HOTEL
Customer avatar
Posted by
on3 March 2025
Buen día Napt,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel Platinum Elite. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Crowne Plaza Hotels & Resorts Villahermosa ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Explore the vibrant neighborhood of Hell’s Kitchen starting from our inviting Holiday Inn Express Midtown Manhattan West hotel. Our prime location provides convenient access to renowned attractions such as Times Square, Broadway theaters, and Hudson Yards. As well as local points of interest such as the Manhattan Cruise Terminal and the Intrepid Air & Sea Museum. Immerse yourself in the diverse culinary offerings of Midtown or experience the lively nightlife of Hell’s Kitchen. Discover. Guests staying at our hotel can kick off their day in Midtown Manhattan with a complimentary hot breakfast buffet served daily in our lobby cafe area. Enjoy seamless connectivity with our high-speed Wi-Fi and take advantage of 24-hour access to our fitness center equipped with modern exercise facilities. Unwind on our plush bedding with fresh linens after a day filled with exciting adventures. Our dedicated staff is readily available to cater to your needs and offer valuable recommendations to enhance your stay and create lasting memories. Whether you are visiting for business or leisure, our exceptional location and comfortable amenities guarantee an unforgettable experience in the heart of NYC.
 
Overall
1 out of 5
1 out of 5
Bad experience….very disappointing
By Etfrisina from Long Island NY
This hotel obviously caters to large groups which caused chaos at check in time and at breakfast area. Our room was not clean and the heating system was faulty. Avery outdated and ill maintained property that did not live up to my expectations of Hokuday Inn nor the costliness.
Customer avatar
Posted by
on3 March 2025
Hello Etfrisina,
We appreciate your feedback. It’s great to hear from our valued guest. Thanks for your loyalty and for always staying with our Holiday Inn Express.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
CONVENIENT LOCATION TWO SHORT BLOCKS FROM IOWA EVENT CENTER Located on I235 Downtown Des Moines Adjacent to Iowa Events Center and Wells Fargo Arena travelers benefit from the close proximity and easy access on I235. Featuring FREE on site covered parking. Close to Mercy Hospital, Iowa Events Center, Wells Fargo Arena, Principal Financial Group, Drake University, Grand View University, Downtown Des Moines, Iowa State Capitol, Des Moines Civic Center, Iowa State Fairgrounds, James Cownie Sports Complex, Iowa Cubs, All of Downtown Des Moines, and East Village, within walking distance to Lauridsen Skatepark, bike trails and many outdoor dining options in downtown Des Moines. Hotel often offers shuttle during concerts and special events. Contact hotel direct for shuttle information. Our hotel features 6 flexible meeting rooms that can be arranged in variety of styles. "Top of the Tower" banquet room has the only panoramic view of the downtown skyline.
 
Overall
1 out of 5
1 out of 5
Don't stay here
By Jenna from Iowa
When I arrived at my hotel room, the TV was broken, so they offered me another room. I don't think I even received an apology for the inconvenience. The bar experience was disappointing; the waitress seemed eager for us to leave so she could go home. Additionally, the coffee maker in my room didn't work, and the facilities are outdated. The pool area was also cold. The list of issues could go on.
Customer avatar
Posted by
on3 March 2025
Hello Jenna,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our Holiday Inn.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Harrisburg East - Hershey Area! Our centrally located hotel offers convenient access to Harrisburg, Hershey attractions, Lancaster, York and Gettysburg areas. We are minutes away from downtown Harrisburg, the Pennsylvania Farm Show Complex, Hollywood Casino, Giant Center and Hershey Park. Visit City Island and enjoy a Harrisburg Senators baseball game, mini golf or take a ride on the Pride of the Susquehanna paddleboat. Be sure to stay with us when attending local events like America’s Largest RV show. The All American Dairy Show, Keystone Livestock Show, the Pennsylvania National Horse Show at the PA Farm Show Complex or the annual Antique Automobile Club of America Eastern Fall National Show in Hershey. Carlisle Car Show. Big 33 and Chocolate World. Completely renovated in 2018 the hotel offers smoke free rooms filled with the amenities you expect including complimentary WiFi, mini refrigerator, microwave, Keurig coffee maker, iron, ironing board, hair dryer and a 40 inch flat screen TV with premium channels. Enjoy our hot Express Start breakfast each morning featuring our signature Cinnamon Buns. In a hurry? Get a To Go bag with your fresh cup of coffee. Our business center offers computers with printing access. Take a swim in our outdoor seasonal pool and keep up with your fitness regimen in our updated fitness center. Staying a few days? Take advantage of our free guest laundry.
 
Overall
1 out of 5
1 out of 5
Pick somewhere else to stay!
By Lola from New York
Last minute reservation with children on a long road trip. We arrived between 10:30-11pm. Waited at the front desk for nearly 20 minutes with no one on site. Tried calling the front desk several times in hopes that someone would come to answer. There were people in the lobby and when someone finally came, they proceeded to tell all guests to go to rooms or get out of hotel which escalated into yelling and still wasn’t able to check in. If we weren’t so exhausted, we would have gone else where. Finally got to our room where the door did not seal properly and could see light from hallway all the way around the door. The sink and tub did not drain. The elevator sounded so loud and we were afraid it was going to break. At breakfast the next morning, the juice machine was out of order and had a sign stating there would be juice in the side fridge, which did not have juice or any lactose free options. (I have a lactose intolerant child). There wasn’t any one monitoring the breakfast area and a hockey team was there so there wasn’t anything hot left. While attempting to get a muffin for the kids, the front desk lady was complaining about every guest and stating should would have kicked everyone out ect. Staff were extremely rude to paying customers. Overall glad we were only there for 6 hours of sleep and would not return!
Customer avatar
Posted by
on3 March 2025
Hi Lola,
Thank you for staying at the Holiday Inn Express Harrisburg East - Hershey area and leaving feedback. We appreciate you as an IHG One Rewards member and your loyalty to our brands since 2023.
We always try our best to meet our guests' accommodations and needs. We love taking care of all of our guests. I'm sorry for the conditions and level of service you encountered during your stay. I have alerted the hotel management about your comments and sent you a private message with additional details.
Again, thank you for the feedback. We'd love to welcome you back and deliver an experience you'll remember.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Embark on a never-ending story of fun and celebration at voco Monaco Dubai, an exclusive adults-only escape on The World Islands. Party around the clock by the pool or on the beach and delight in diverse flavours - from La Brasserie and Lagoon Pool Bar to seafood restaurant La Rive and our Champagne Bar. Raining Street, a highlight of our resort, is an experience you won’t want to miss. Engage in our commitment to marine conservation and explore our coral reef project.
 
Overall
1 out of 5
1 out of 5
Inconvenient stay
By AAA2025 from DUBAI
Voco Monaco Hotel Management should ensure all personal are doing their duty properly. Not leaving things unchecked. Loud disturbing noise from rooms should be quickly identified and actioned. Guests not getting proper sleep should be avoided. Private room parties must not be allowed in the hotel rooms.
Customer avatar
Posted by
on3 March 2025
Hello AAA2025,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our voco.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Enjoy a Hospitable Haven in Southern New Jersey! You are a part of it all when you "Stay Smart" at the Holiday Inn Express Hotel & Suites Mt. Holly. We are conveniently located a few minutes from The NJ Turnpike and Interstate 295. You'll be close to the historic cities of Burlington and Mt. Holly, Joint Base McGuire-Dix-Lakehurst, Virtua Hospital and the theme parks of Six Flags Great Adventure and Sesame Place. Business visitors appreciate that all of Southern New Jersey and Philadelphia are easily accessible from our locations easy access to areas extensive highway system. Our hotel's guests can stay productive in our 24-hour Business Center with copy, fax, printing and computer services, as well. Whether you seek your thrills on Six Flags take your family to Sesame Place or prefer the sun and fun the Jersey Shore and its board walks, visit the local historic towns of Mt Holly and Burlington or venture farther afield and take in Philadelphia's history or its Arts and culture, our Holiday Inn Express Hotel & Suites Mt. Holly is located near the best of what the Delaware Valley has to offer. You'll take delight in all our area has to offer, our impeccable customer service and terrific, complimentary amenities. Take advantage of our free, hot breakfast bar. Everyone's welcome at our Holiday Inn Express Hotel & Suites Mt. Holly. With a name you can trust and a price you can afford, we'll indulge you with a practical and convenient stay.
 
Overall
1 out of 5
1 out of 5
cockroaches in the room
By polundra from Nashua, NH
The property is in renovation. The room looked clean, but I found a cockroach in my room. I do not recommend this hotel.
Customer avatar
Posted by
on3 March 2025
Hi polundra,
Thank you for staying at the Holiday Inn Express & Suites Burlington - Mount Holly and leaving feedback. We appreciate you as an IHG One Rewards Diamond Elite member and your loyalty to our brands since 2008.
We always try our best to meet our guests' accommodations and needs. We love taking care of all of our guests. I'm sorry for the conditions you encountered during your stay. I have alerted the hotel management about your comments and sent you a private message with additional details.
Again, thank you for the feedback. We'd love to welcome you back and deliver an experience you'll remember.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Get a great night's sleep in our cozy rooms at our Historical Hotel built in 1925 and fully renovated with all the modern amenities into a Holiday Inn Express in the heart of Downtown Dallas. we are located minutes away from the heart of everything, shopping, dining, entertainment and the arts. The Holiday Inn Express Dallas Downtown is within easy walking distance of Dealey Plaza, Reunion Tower and the Kay Bailey Hutchison Convention Center. Whether you're coming to Dallas for business or just for fun, your room at The Holiday Inn Express Dallas Downtown will be your personal retreat. While you're here, be sure to visit museums in the West End Historic District and check out The Dallas World Aquarium and much more. You'll have room to work, relax and make the most of your day. Amenities such as complementary high-speed Internet, hot breakfast, fitness center, and luxurious bedding in our hotel, mean every night is a great night and every day starts right. Start your day with complimentary Express Start Hot Breakfast to get your juices flowing or a quick workout in our Fitness Center. We have an outstanding attentive staff ready to help make your stay as comfortable and productive as possible. It is our desire that you make us your “go-to” hotel. Book your stay today – we would love to have you!
 
Overall
1 out of 5
1 out of 5
HORRIBLE EXPERIENCE!!!!!! DO NOT STAY HERE!!!!!
By Kevin from Bossier City, La.
This hotel experience completely ruined my weekend getaway!!! First, No parking ANYWHERE near this facility... website says they have parking! Had to pay $100 for weekend parking in a parking lot 4 (FOUR) blocks away!!! Old building, rooms are the size of a closet. IHG should be ashamed of themselves!!! Room didn't get cleaned, had to call to get it cleaned, there's a nightclub next door that shakes the entire block with pounding music, dozens of people congregating outside the club, fighting and harassing people that walk by... and you have to walk by BECAUSE THERE'S NO PARKING AT THIS FACILITY!!! Homeless people surrounding the building all hours of the day and night sleeping in the doorway and on the sidewalks, begging for money, NO SECURITY, one security guard inside the building keeping himself safe, NONE outside! WORST HOTEL EXPERIENCE EVER!!!
Customer avatar
Posted by
on3 March 2025
Hello Kevin,
We appreciate your feedback. It’s great to hear from our IHG One Rewards Platinum Elite member. Thanks for your loyalty since 2024 and for always staying with our Holiday Inn Express.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Get a great night's sleep in our cozy rooms at our Historical Hotel built in 1925 and fully renovated with all the modern amenities into a Holiday Inn Express in the heart of Downtown Dallas. we are located minutes away from the heart of everything, shopping, dining, entertainment and the arts. The Holiday Inn Express Dallas Downtown is within easy walking distance of Dealey Plaza, Reunion Tower and the Kay Bailey Hutchison Convention Center. Whether you're coming to Dallas for business or just for fun, your room at The Holiday Inn Express Dallas Downtown will be your personal retreat. While you're here, be sure to visit museums in the West End Historic District and check out The Dallas World Aquarium and much more. You'll have room to work, relax and make the most of your day. Amenities such as complementary high-speed Internet, hot breakfast, fitness center, and luxurious bedding in our hotel, mean every night is a great night and every day starts right. Start your day with complimentary Express Start Hot Breakfast to get your juices flowing or a quick workout in our Fitness Center. We have an outstanding attentive staff ready to help make your stay as comfortable and productive as possible. It is our desire that you make us your “go-to” hotel. Book your stay today – we would love to have you!
 
Overall
1 out of 5
1 out of 5
HORRIBLE EXPERIENCE!!!!!! DO NOT STAY HERE!!!!!
By Kevin from Bossier City, La.
This hotel experience completely ruined my weekend getaway!!! First, No parking ANYWHERE near this facility... website says they have parking! Had to pay $100 for weekend parking in a parking lot 4 (FOUR) blocks away!!! Old building, rooms are the size of a closet. IHG should be ashamed of themselves!!! Room didn't get cleaned, had to call to get it cleaned, there's a nightclub next door that shakes the entire block with pounding music, dozens of people congregating outside the club, fighting and harassing people that walk by... and you have to walk by BECAUSE THERE'S NO PARKING AT THIS FACILITY!!! Homeless people surrounding the building all hours of the day and night sleeping in the doorway and on the sidewalks, begging for money, NO SECURITY, one security guard inside the building keeping himself safe, NONE outside! WORST HOTEL EXPERIENCE EVER!!!
Customer avatar
Posted by
on3 March 2025
Hello Kevin,
We appreciate your feedback. It’s great to hear from our IHG One Rewards Platinum Elite member. Thanks for your loyalty since 2024 and for always staying with our Holiday Inn Express.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Stay Smart at Memphis Hotel's Convenient Location The Holiday Inn Express® Memphis Southwind Newly Renovated Hotel is located in southeast Memphis, just off of Highway 385. With convenient access to Downtown Memphis, this suburban location is ideal for Business and Leisure Travel. The Hotel is located 1 mile from the FedEx International Headquarters and close to the Southwind corporate area, which is home to many businesses. Guests can entertain clients at nearby TPC Southwind, home of the FedEx St Jude Classic on the PGA tour. A shuttle is available for our corporate travellers (Restrictions Apply). There are plenty of choices for entertainment and recreational activities. Mike Rose Soccer Complex and the University of Memphis are both convenient to the property, presenting guests with the option to participate in, or observe a range of athletic events. Many guests enjoy visiting the Memphis Zoo and Graceland, both having World-Class Facilities. The hotel's exceptional amenities include free high-speed, wireless Internet access and a complimentary Express Start breakfast buffet. You can stay on your schedule with convenient facilities such as a guest laundry room and a 24-hour Fitness Center. No matter your reason for traveling to Memphis, the hotel's friendly staff invites you to "Stay Smart".
 
Overall
1 out of 5
1 out of 5
Breakfast - Everything Broken
By Jason North from Memphis, TN
Breakfast was sub-par, even for a Holiday Inn Express. The juice machine was broken. The pancake machine was broken. The coffee was extremely weak. The scrambled eggs were out for over 30 minutes while we were sitting and waiting for new ones. So sausage gravy for the biscuits. They ran out of yogurt as well. Essentially, we had to go and grab breakfast elsewhere due to everything that was wrong that morning.
Customer avatar
Posted by
on3 March 2025
Hello Jason North,
We appreciate your feedback. It’s great to hear from our IHG One Rewards Silver Elite member. Thanks for your loyalty since 2001 and for always staying with our Holiday Inn Express And Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.