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    14 February 2017
  • Last review comment
    1 May 2025
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Corporate's Review Comments
 
Set in the vibrant Ballston neighborhood, three blocks from the Metro, our Arlington hotel places you near the most popular Washington, DC area attractions. Our location off I-66 makes us ideal for business and leisure travelers offering access to many local companies, shopping at the Ballston Quarter, and iconic DC museums and landmarks, including the White House. Holiday Inn® Arlington at Ballston features comfortable rooms and suites with 32-inch TVs, Keurig coffeemakers, and refrigerators. You'll love our hotel amenities, including free Wi-Fi, 5,000 square feet of meeting space, a Fitness Center, and a seasonal outdoor pool. Enjoy local comfort food for breakfast and dinner at The Silver Leaf Restaurant, where kids eat free.
 
Overall
3 out of 5
3 out of 5
Mediocre Hotel and experience
By Ksmith- Fisher from Atlanta
The check experience was excellent but down hill from there. The hotel condition was mediocre and the staff experience was lack luster
Customer avatar
Posted by
on30 April 2025
Hi Ksmith- Fisher,
Thank you for staying at our Holiday Inn Arlington At Ballston during your mini vacation. We are glad to host one of our IHG® One Rewards Silver Elite members.
Our hotel intends to deliver convenience and comfort to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Express Wylie West, your gateway to Wylie, TX, where southern hospitality meets modern comfort. Nestled amidst northeastern Texas' scenic landscapes, our hotel offers a warm atmosphere for travelers seeking relaxation or productivity. Indulge in well-appointed guest rooms with plush bedding, flat-screen TVs, and complimentary Wi-Fi. Explore downtown Wylie's historic charm, or venture to nearby parks like Lavon Lake Park for outdoor adventures. Sample local dining options catering to every taste. Planning an event? Our hotel offers flexible meeting spaces for corporate meetings, family reunions, or social gatherings. Our dedicated team will ensure your event's success. Experience exceptional service at Holiday Inn Express Wylie West. Book your stay today and discover Wylie's blend of comfort, convenience, and southern charm.
 
Overall
3 out of 5
3 out of 5
Low water pressure in shower
By ITGuy2000 from Linz Austria
Property is ok but the person at the front desk when I checked in was more interested in talking don't he phone than taking care of customers. Never even recognized my status.
Customer avatar
Posted by
on30 April 2025
Hi ITGuy2000,
Thank you for staying at our Holiday Inn Express & Suites Wylie West during your leisure travel. We are glad to host one of our IHG® One Rewards Platinum Elite members.
Our hotel intends to deliver true hospitality and comfort to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Crowne Plaza Fiji Nadi Bay Resort & Spa, Fiji’s newest resort experience! Situated in Nadi Bay along the stunning Wailoaloa beach, our location offers both a serene and picturesque beachfront experience, coupled with easy access to exciting activities and attractions. From our premium rooms to ocean view suites, all our 324 rooms are designed to provide you with the utmost comfort and a restful nights sleep. For families, our spacious family rooms offer the perfect blend of convenience and relaxation, ensuring a memorable experience for all. If you’re coming for business, our meeting and event spaces are equipped to host successful gatherings of any size and with the addition of our new convention centre, we are ideal destination for conference and corporate functions. Enjoy leisurely moments at one of our pools or simply bask under the tropical sun with direct beach access to Wailoaloa Beach on our doorstep. Our kids and teens clubs offers exciting activities and entertainment to keep them engaged and happy throughout their stay. Whether you’re rejuvenating in our spa, savouring the premium offering at our whiskey bar, or having your retail therapy fix at the newly built retail arcade, there is always something to delight your senses. Immerse yourself in the warmth of our Fijian hospitality at Crowne Plaza Fiji Nadi Resort & Spa.
 
Overall
3 out of 5
3 out of 5
great ocean view and service
By Megan from Australia
The cleanliness of the room needs to be improved specially the bed cover and the bed quilt. Food in restaurants are pretty good with good and professional service, especially the Italian restaurant La Bottega and Azura.
Customer avatar
Posted by
on30 April 2025
Hi Megan,
Thank you for choosing to stay at our Crowne Plaza Fiji Nadi Bay Resort & Spa during your leisure travel. We appreciate you as one of our IHG One Rewards members.
Our hotel is known to provide enjoyable travel for all. While we are glad you found our restaurant services to your liking, I am sorry about what happened. We value your feedback, and we'll use this to monitor and improve our hospitality services.
Thank you again for making us part of your holidays, and we hope to share with you a better service on your next visit.
Safe travels,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the brand new Avid Melbourne – Viera. Our new hotel is located directly off of I-95, set in the heart of Florida's Space Coast. We are conveniently located only minutes from USSSA Space Coast Complex, Viera Regional Park Soccer Fields, McKnight Family Sports Complex, Florida Institute of Technology, Eastern Florida College, Holmes Regional Medical Center, Wuesthoff Medical Center, Northrop Grumman, Wabtec, L3 Harris, and General Electric. Avid Melbourne – Viera is just miles from some of the world's most famous attractions and beaches like Cape Canaveral, Daytona Beach, and Orlando. Find yourself among endless activities our area has to offer. Melbourne International Airport, Space Coast Stadium, Brevard Zoo, Maxwell C. King Center for the Performing Arts Historic, Downtown Melbourne, the Kennedy Space Center and 30 miles of beaches are all within a short drive. Modern and comfortable, our hotel has been specially designed for comfort. Each room offers a high-quality mattress & bedding, energizing shower & toiletries, black-out roller shade, desk, storage area and USB ports. Seamlessly stream from your device to the 55” TV with free in-room Wi-Fi.
 
Overall
2 out of 5
2 out of 5
Poor
By Tiat from Sc
Staff was lazy and rude gave me cleaning supplies to clean room up on my own terrible service and very rude to my kids will not stay here again
Customer avatar
Posted by
on30 April 2025
Hi Tiat,
Thank you for staying at our avid hotels Melbourne - Viera during your vacation. We appreciate your business with us.
Our hotel aims to deliver true hospitality and guest satisfaction. I understand your expectations, and I am sorry we missed the mark this time. I shared your comments with our local managers to monitor and improve the quality of our service.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, microwave and mini fridge, Keurig coffee maker, and 40” mounted flat panel LCD TV. Whether you are staying with us for business or leisure, take time to relax and enjoy our complimentary hot Continental breakfast, business center, and wireless internet access in all public areas and state of the art fitness center. Points of interests Companies: Humana, UPS, Ford Motor Co., LG&E Hospitals: U of L, Norton Healthcare, Norton Children’s, Veteran's Administration Universities: University of Louisville (U of L), Sullivan University, Spalding University & Bellarmine University. Local Attractions: Louisville Slugger Museum and Factory, Louisville Slugger Field - Home of the Louisville Bats (Triple-A affiliate of the five-time World Series Champion Cincinnati Reds), YUM! Center, Frazier History Museum, Kentucky Museum of Arts and Crafts, Muhammad Ali Center, Kentucky Center for the Performing Arts, Speed Art Museum, Fourth Street Live!, Mercury Ballroom, Kentucky Science Center, Louisville Glassworks, Belle of Louisville, Angel's Envy Distillery, 502 Winery, Churchill Downs, Kentucky Derby Museum, Cathedral of Assumption, Louisville Mega Caverns, and Kentucky Kingdom. “Stay smart” at the Holiday Inn Express & Suites Louisville Downtown.
 
Overall
2 out of 5
2 out of 5
Not good
By Meera from Georgia
The parking fee is too much for the location and area of parking. One has to carry their luggage and walk to the hotel. The room i was in, the microwave wasn’t working and the coffee maker was broken. Staff at the from desk isn’t friendly or welcoming.
Customer avatar
Posted by
on30 April 2025
Hi Meera,
Thank you for staying at our Holiday Inn Express & Suites Louisville Downtown during your business travel. We appreciate you as one of our valued guests.
Our hotel aims to deliver a seamless and comfortable experience. I understand your expectations, and I am sorry we missed the mark this time. I shared your comments with our local managers to monitor and improve the quality of our service.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express & Suites Stroudsburg-Poconos is ideally located off Interstate 80 in the heart of the scenic Pocono Mountains, and just three miles from East Stroudsburg University. Our hotel is minutes from the Camelback Ski Area, the Camelbeach Waterpark and the Shawnee Mountain Ski Area. Just minutes from our hotel in Stroudsburg, you can hike the Appalachian Trail, paddle the Delaware River, or enjoy the Niagara of Pennsylvania Bushkill Falls. Stroll downtown and enjoy dinner at a railroad depot or see a musical at a restored circa 1925 theatre. The hotel is within walking distance from the downtown area featuring an array of boutiques, restaurants, nightclubs, and historic sites. Many Pocono attractions are just minutes away. Visitors will enjoy nearby activities like horseback riding, golfing, canoeing, rafting, hiking, and shopping at the The Crossings Premium Outlets. It is all right here, near our hotel in Stroudsburg.
 
Overall
1 out of 5
1 out of 5
Disappointing Stay, no hot water!
By Stan doornail from Albany,NY
Hotel is located in a commercial part of town near auto repair shops and I-80 which can be very noisy. Although property is in good condition, we were without hot water for the first day of our stay and nearly all of the second! Front desk clerk apologized profusely, but it wasn't until late afternoon on the second day of our stay that it was repaired and even then, was really not that hot. Shower had mold on the ceiling, phone in our room did not work and outdoor key access to the rear parking lot was broken. Altogether a very disappointing stay at a Holiday Inn property. The desk clerk awarded us 500 points for the inconvenience of going without hot water for nearly our entire stay, but a refund of one night would have been more appropriate.
Customer avatar
Posted by
on30 April 2025
Hi Stan doornail,
Thank you for staying at our Holiday Inn Express & Suites Stroudsburg-Poconos during your leisure travel. We appreciate you for being one of our IHG One Rewards Platinum Elite members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Warm hospitality and comfort combine at voco® Riyadh . An award winning hotel and the preferred destination for Riyadh Season. You’ll find us on King Fahad Road , close to government offices and Riyadh Park Mall , with fast access to King Khalid International Airport . Spacious rooms offer our hallmark voco™ styling, with powerful rain showers in marble bathrooms, plus media hubs for all your devices, and there’s a choice of global dining in six restaurants . You can swim in our pools or work out in the Fitness Centre, and we have separate facilities for treatments at the award-winning Soul Spa & Wellness . Our twenty two versatile event spaces include banqueting for 1,200, theatre-style conference rooms and an impressive ballroom for parties.
 
Overall
1 out of 5
1 out of 5
one of the worst
By EMonqil from SA
unfortunately that i have to give one star yo write a review while this place deserve no star at all.
highly not recommended.
Customer avatar
Posted by
on30 April 2025
Hi EMonqil,
Thank you for staying at our voco Riyadh during your business travel. We appreciate you for being one of our IHG One Rewards Silver Elite members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Situated in the heart of Stockholm's Silicon Valley, voco Stockholm – Kista is an exciting addition to the cityscape, welcoming business and leisure guests from around the world to enjoy our spa, wellness facilities, and gourmet dining. Steps from Kistamässan, Stockholm's largest conference centre, and surrounded by corporate headquarters, our hotel offers unmatched convenience for business travellers. Perfectly positioned midway between Arlanda Airport and central Stockholm, voco Stockholm Kista serves as an ideal hub for both work and leisure. Our full-service hotel offers 201 rooms, stylish meeting spaces, a restaurant, café, fitness suite, and underground parking. With exceptional service, we ensure our guests enjoy an amazing stay in Stockholm.
 
Overall
1 out of 5
1 out of 5
This place does not welcome Black peoples
By 7219
This place doesn’t welcome black people stay away from here, they will mistreat you with every opportunity they get. They will snick a tag that says having a quiet time in front of your door so as they will have an excuse for not cleaning your room and will come up to your door before check out time in other to make you so uncomfortable smh, very hostile environment. Racist!!!
Customer avatar
Posted by
on30 April 2025
Hi 7219,
Thank you for staying at our voco Stockholm - Kista during your leisure travel. We value your feedback and appreciate you as one of our IHG® One Rewards members.
Our hotel aims to showcase true hospitality and dependable service. I understand your expectations, and I am sorry to learn about what happened during your visit. I documented and shared your comments with our local managers to monitor and improve the quality of our service. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
A modern Bromsgrove hotel with easy access to Birmingham, free Wi-Fi, ample meeting space, a restaurant and a spa Just off the M5 motorway, the Holiday Inn® Birmingham - Bromsgrove hotel is a 30 minute drive from Birmingham City Centre. There is free parking, and direct trains from Bromsgrove station, a mile away, take half an hour. There's easy access to Birmingham Airport (BHX) and the NEC via the nearby M42. . You can drive to the Cadbury World chocolate factory for a tour, or discover Birmingham's industrial heritage at the Black Country Living Museum, in around half an hour. West Midlands Safari Park is also close. The stylish Fairfield Suite has its own bar and can accommodate up to 220 guests, making it popular for weddings. You can host an intimate business gathering or a conference in the hotel's 10 hi-tech meeting rooms. Wi-Fi is free throughout the hotel and a dedicated events team can arrange catering and business services. You can relax in the steam room, swim laps in the heated indoor pool. Enjoy delicious meals in our Sourced restaurant with daily specials, or a refreshing drink in the lounge bar. Kids stay and eat for free .
 
Overall
1 out of 5
1 out of 5
worse night sleep at a hotel ever.
By Ginger from Greater Manchester UK
If you like being spoken to as a child, or a bad that’s harder than the floors to sleep on this would be the hotel for you.
Customer avatar
Posted by
on30 April 2025
Hi Ginger,
We appreciate your stay at the Holiday Inn Birmingham - Bromsgrove. Thank you for being an IHG One Rewards member.
Our establishment aims to create an atmosphere of joy, ensuring every stay is filled with brightness and endless possibilities. I am sorry for what happened. I assure you that your feedback is valuable to us. I have promptly shared your comments with our hotel management team, who will take the necessary actions to enhance guest satisfaction. We are committed to resolving the issue and ensuring your next stay with us surpasses your expectations.
I sent you an email to talk about this more. I hope you read it when you get the chance.
Sincerely,
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Statesboro-University Area , Statesboro’s exclusive full-service hotel, conveniently located near Georgia Southern University and just minutes from Splash in Boro Water Park! Whether traveling for business or pleasure, we offer the ultimate in convenience, amenities, and relaxation. Our onsite restaurant is open for breakfast daily from 7am-10am. Conveniently located on the HWY 301 Bypass between HWY 67 and HWY 80, guests have quick access to nearby Claxton Poultry, Milliken, and JTEKT in Sylvania. After your business meeting, explore the S&S Greenway Trail --a 2.75 mile paved walking and biking trail. Families and business travelers alike will enjoy being within walking distance of nearby shopping, restaurants, and a movie theater. If you’re looking to entertain the kids, you will be pleased to find that we are the closest hotel to Splash in Boro Water Park featuring a wave pool and lazy river! If staying in is more your style, we’ve got you covered with room service from Emmas Restaurant and Lounge and free high-speed Internet access! Once you’re well rested, we invite you to relax at Emmas Courtyard and enjoy a beverage from our Pantry. Guests also appreciate our 24-hour business and fitness centers, 2,300 sq. ft. of flexible meeting space , and catering services .
 
Overall
1 out of 5
1 out of 5
The worst Holiday Inn Express I’ve stayed in
By N. Nash from Florida
This Holiday Inn Express is worst one I’ve ever stayed in. While the front desk service was fine, the overall stay was not.
The bathroom had clear signs of neglect—there was visible mold along the crevices of the sink, and it didn’t seem like strong cleaning products (like bleach) had been used. The tissue holder was broken, and the faucet was loose. On top of that, the room had an unpleasant smell, possibly from the carpet or rug.
The breakfast was especially disappointing—not only was it very limited, but you had to pay for it, which made it even more frustrating. It felt like a weak continental breakfast with hardly any variety.
Another issue was the shared soap, shampoo, and lotion dispensers in the bathroom. I don’t think it’s sanitary to expect guests to use the same containers that have been touched by countless people. Hotels should provide disposable, individual toiletries for proper hygiene.
Overall, I won’t be returning and I do not recommend this hotel.
Customer avatar
Posted by
on30 April 2025
Hi N. Nash,
We appreciate your stay at the Holiday Inn Statesboro-University Area. Thank you for being an IHG One Rewards Platinum Elite member.
Our establishment aims to create an atmosphere of joy, ensuring every stay is filled with brightness and endless possibilities. I am sorry for what happened. I assure you that your feedback is valuable to us. I have promptly shared your comments with our hotel management team, who will take the necessary actions to enhance guest satisfaction. We are committed to resolving the issue and ensuring your next stay with us surpasses your expectations.
I sent you an email to talk about this more. I hope you read it when you get the chance.
Sincerely,
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.