Guests Love Syracuse Hotel's Convenient Location! Situated in upstate New York, the Candlewood Suites Syracuse - Airport hotel's location is perfect for easy travel while enjoying the local attractions.
Business travelers enjoy a quick commute from this hotel's airport location in Syracuse, New York. The hotel's guests can use nearby I-81 and I-90 to travel to business destinations and catch a flight from Hancock International Airport (SYR), located a short distance away. The hotel is only minutes from Spectrum, FedEx, Upstate Medical University, St Joseph's Hospital, AMAZON, Lockheed Martin, National Grid, NYS DOT, CSX Rail and NTTS. This hotel's location in Syracuse, New York also provides you with plenty of entertainment options. Catch a sporting event at the Carrier Dome which is one of Syracuse University’s athletic facilities and is located nearby in Syracuse, New York. Our hotel is just minutes from The Lakeview Amphitheater and New York State Fairgrounds. Guests of the Candlewood Suites Syracuse Airport hotel can use an onsite Business Center a 24-hour Fitness Center, Complimentary Coffee in lobby, and an outdoor grill area are just a few of the hotel amenities that help you to Consider Us Home Book today!
Did not meet basic necessities. No hot water. Bed was uncomfortable. And the stupid motion sensor on the bathroom light and exhaust fan would trip just by rolling over in bed. Bottom line, I left frustrated and exhausted. Will never stay there again.
Posted byCorporate
on21 March 2025
Hi Abaerga,
Thank you for sharing your feedback and staying at the Candlewood Suites Syracuse-Airport and I appreciate you for recently joining the IHG One Rewards program.
We strive to create value for our customers, and I'm sorry to learn about your experience. I've alerted our local hotel management team so they can take the necessary action for us to improve our services.
We hope you will continue to choose IHG Hotels and Resorts in your future travel plans!
Many Thanks,
Rosh D. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn Statesboro-University Area , Statesboro’s exclusive full-service hotel, conveniently located near Georgia Southern University and just minutes from Splash in Boro Water Park! Whether traveling for business or pleasure, we offer the ultimate in convenience, amenities, and relaxation. Our onsite restaurant is open for breakfast daily from 7am-10am.
Conveniently located on the HWY 301 Bypass between HWY 67 and HWY 80, guests have quick access to nearby Claxton Poultry, Milliken, and JTEKT in Sylvania. After your business meeting, explore the S&S Greenway Trail --a 2.75 mile paved walking and biking trail. Families and business travelers alike will enjoy being within walking distance of nearby shopping, restaurants, and a movie theater. If you’re looking to entertain the kids, you will be pleased to find that we are the closest hotel to Splash in Boro Water Park featuring a wave pool and lazy river!
If staying in is more your style, we’ve got you covered with room service from Emmas Restaurant and Lounge and free high-speed Internet access! Once you’re well rested, we invite you to relax at Emmas Courtyard and enjoy a beverage from our Pantry. Guests also appreciate our 24-hour business and fitness centers, 2,300 sq. ft. of flexible meeting space , and catering services .
For the record I usually do not write reviews. Prior to my arrival at the hotel on 3/1/2025 I received a call from the front desk stating that they had previously charged my card as a pre-authorization which I told them was improper and that I had not even made it to the hotel to check-in first red flag. The stay at the holiday inn was not up to my expectations. For the price you spend the accommodations were subpar . Check-in was supposed to be at 3pm once I arrived I was told that my room was not ready and that they’d call me and let me know. I came back around 5pm and the room still wasn’t ready ( I was there for an event and now time was wasted). I asked how much longer they would need and they said just 5-10 minutes. 15 minutes pass I go back in to check the status and the clerk starts yelling out names to pick up keys. I’m pretty big on HIPPA and privacy so I don’t believe that was appropriate for myself or other guests. The waiting area was full of people who I believe were also waiting for rooms. As she starts yelling my name I politely told her that she stated she would call via phone and she had not done so. She proceeds to hand me a complimentary bag of stale potato chips, off brand water, and mushed granola bars that felt like they’ve been mishandled. Once in the room at first glance everything seemed ok, before I can get settled good the front desk was calling to ask if my room was ok so I said it looked fine. In the room the air was set to Antarctica which we had a hard time adjusting, the filter looked Iike it needs to be replaced. The bathroom looked like it needed repairs behind the toilet and the shower had mold coming through the sealant where it looked like the handy man did the bare minimum. The water pressure in the shower sucked, looks Iike the shower head needed to be replaced. The next morning on our way out they had breakfast out but said we couldn’t eat unless we had a voucher. We asked where were we supposed to get the voucher and she said during check-in. I see this little handwritten sign that barely anyone can notice located in the middle of the desk. The breakfast voucher was never offered. I think that this is ridiculous. The food looked terrible anyway old bagels, greasy sausages and not up to standard. I was very disappointed and I believe each guest should have the privilege of eating at a hotel that they spent almost $200 per night. Unacceptable!
Posted byCorporate
on21 March 2025
Hi Valued Guest,
We appreciate you for being one of our IHG One Rewards members. Thank you for staying at the Holiday Inn Statesboro University Area and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R. Case Manager IHG Hotels & Resorts Service
An upscale Heathrow airport business hotel with meeting rooms and a fine-dining restaurant Crowne Plaza® London Heathrow T4 hotel is directly linked to Terminal 4 by a covered pedestrian bridge. A prime location and advanced facilities make our Heathrow Terminal 4 hotel an ideal choice for business travellers. You can reach central London in half an hour on the Heathrow Express , and there’s easy road access to technology companies on the M4 motorway. Our 4 well-equipped event spaces can cater for small meetings or major events, while international flights from Terminal 4 are a short walk away. When you’re off duty, the open spaces of Windsor Great Park and the thrills and spills of Legoland® Windsor Resort are within 30 minutes by car. At this hotel you can enjoy: - Completely Connected power access - A dedicated Crowne Plaza Meetings Director - Sleep Advantage® programme to aid restful sleep Our sophisticated dining options include fusion dishes and an Asian street-food counter in the elegant Urban Brasserie , and snacks in the Crowne Plaza Bar . The gym is open around the clock, so you can work out before breakfast or wind down after work. Our luxurious guest rooms all feature Smart TVs and free WiFi to keep you entertained, while dedicated Quiet Zones and premium bedding help guarantee a good night’s rest.
Very poor facilities no hot water poor response from staff and management - the solution was to upgrade - not helpful as room also had no hot water !!!!
Posted byCorporate
on21 March 2025
Hi Mark,
Thank you for sharing your feedback and staying at the Crowne Plaza London Heathrow Turnpike 4. We appreciate you joining our IHG One Rewards program and for choosing IHG Hotels and Resorts for your travel needs.
We aim for our guests to have a lasting impression of the brand. I am sorry for the issues you encountered. I shared your feedback with our hotel management team, and I'm confident they will take steps for improvement so this won't happen again. I also sent a private message to you.
Again, thanks for the feedback. We hope to welcome you back!
Sincerely,
Rosh D. Case Manager IHG Hotels and Resorts Service
Where the mountains meet the desert.
Our Holiday Inn Express & Suites Globe hotel is conveniently located in the heart of Globe, AZ . This Arizona town offers breathtaking scenery and well-known attractions. Appreciate the beautiful desert landscape against the backdrop of the Pinal Mountains . With so much to see and do, our Globe, AZ, hotel is near something for everyone. If you are feeling lucky, join the action at Apache Gold Casino and experience the thrill of blackjack and slot machines. Play a round on Apache Stronghold Golf Course, an 18-hole course. Tour Besh-Ba-Gowah Archaeological Park and discover a Native American culture more than 700 years old. Or visit Tonto Nation Monument's well-preserved cliff dwellings which were occupied during the 13th-15th centuries. Fish Roosevelt Lake , or take to the water for a day of boating and water sports.
Count on value and warm hospitality at Globe’s newest hotel. Start each day with Express Start free hot breakfast. Plan your day’s activities with free high-speed Internet access in your room or in our 24-hour Business Center . After a day of sightseeing or meetings, relax in your clean and fresh room complete with our luxurious Simply Smart bed.
fyi; I stay in many holiday inn, and this was the most unfriendly place I stayed. 1. outrageous price; tribal member host a very outstanding Annual Powwow, and every year, Holiday Inn jack-up their price just to take advantage/void of us participates. maybe because we're "different". I know because i stayed there at other time, it was was waaay cheaper 2. no member greeting, 3. Made prior advance reservation, still no choice of room. 4. Linens & pillow were used up old & hard as a rock. 5. choice of food, host-"no more, that's all you get".
Posted byCorporate
on21 March 2025
Hi Apache Gold,
We appreciate you for being one of our IHG One Rewards Silver Elite and Karma members. Thank you for staying at the Holiday Inn Express Globe and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R. Case Manager IHG Hotels & Resorts Service
The Holiday Inn Northwest University Heights hotel offers spacious guest rooms and full suites, microwave and refrigerators in each guest room. Our famous hot breakfast buffet is a favorite, with the sparkling indoor pool, free internet, fitness and business center. With easy access to San Antonio International Airport, Military friendly, we are easy access to JBSA – Camp Bullis and Fort Sam Houston for our military groups and training programs. Our groups love to mingle and have "Ice Breaker" receptions at our Lobby Bar before going out to dinner at great local restaurants.
We have stayed numerous times at this hotel but this will be our last. The beds are very hard and uncomfortable but the worst thi g this time was police presence, questioning a man we believe was not a guest and was on the 4th floor knocking on a random door and a transient at the entrance asking people if he could use their shower. We just don't feel safe anymore. Staff should not allow this as this brings down the value and reflection of the Holiday Inn name. Oh, and we had to use "business center" on this trip. Needs major update, the computer was soooo slooooow.
Posted byCorporate
on21 March 2025
Hi Patty B,
We appreciate you for being one of our IHG One Rewards members. Thank you for staying at the Holiday Inn San Antonio Northwest and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R. Case Manager IHG Hotels & Resorts Service
Experience Galveston's Premier Beachfront Destination Welcome to your personal island paradise, the Holiday Inn® Resort Galveston On the Beach. Located on the Gulf of Mexico, and an integral part of San Luis Resort Spa & Conference Center, this hotel provides genuine, attentive service and all the extras patrons need for a terrific trip to Galveston. Those seeking hotels on the beach for vacations or business ventures have found their match! You will find yourself only steps away from the island's famous Pleasure Pier and moments away from The Strand; Moody Gardens, and the Galveston Harbor. Corporate travelers looking for a beachfront hotel in Galveston, Texas, here is your home away from home. There is event space on site to accommodate retreats or conferences of up to 200. Sales professionals are available to ensure smooth logistics. Catering is available and free Wi-Fi access is provided. So, start planning your escape to Galveston, TX today. Our hotel's amenities help make your experience a memorable one. The pristine Gulf Coast awaits you!
Worlds most worst deceptive hotels & service ever. Robbery
ByCalvin MenefieldfromTexas
Falsely advertised rooms to get you to there filthy hazardous locations so you could be robbed and disrespected by staff and other management. They’ll charge you as soon as you get there so you don’t have a chance to actually see the rooms because they’re not the same as online
Posted byCorporate
on21 March 2025
Hi Calvin Menefield,
Thank you for choosing the Holiday Inn Resort Galveston-On The Beach for your stay. We appreciate you as one of our IHG® One Rewards members.
We promise to offer our guests a relaxing experience full of memorable and joyful moments. I'm sorry your stay didn't cut it due to the issues you encountered. I have shared your comments with the hotel management. I'm certain that they'll look into addressing the issues you raised. I also sent you an email to follow up.
We hope we see you again soon in your travels and make your stay better than this last one!
Many thanks,
Jonathan A Case Manager IHG Hotels & Resorts Service
The Holiday Inn Express Frisco Legacy Park Area is centrally located and provides easy access to Riders Field (formerly Dr. Pepper Ball Park), FC Dallas Stadium, Strikz, Heritage Museum, Frisco Convention Center and much more. Stroll through Central Park or shop at Stonebriar Centre and The Shops at Legacy for not just shopping but dining and entertainment options.
Business travelers will appreciate that we keep you connected with our free WiFi, as well as copy and printer services in the 24-hour business center. Riders Field, formerly known as Dr Pepper Ball Park, Snapple, Ericsson, Oracle, and Siemens are just a few of the companies that call Frisco their home base.
Relax in your completely renovated room featuring a vibrant new contemporary look and thoughtful amenities, including a 44-inch LCD TV, workstation, mini refrigerator and microwave. If you’re hungry, you can head downstairs to our Suite Shop, which is open 24 hours. Enjoy a swim in our crystal-clear outdoor pool or energize in our onsite Fitness Center.
Whether planning a social occasion or a corporate meeting, our 1812 sq ft of meeting space and outside catering services will make your next event a success. Enjoy value and comfort with the Holiday Inn Express Frisco Legacy Park Area.
Many many other options in the area. I will not go back again.
Posted byCorporate
on21 March 2025
Hi Joshua56,
We appreciate you for being one of our IHG One Rewards members. Thank you for staying at the Holiday Inn Express Frisco Legacy Park Area and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Hotel and Suites Shamrock, Texas Ideally located near Shamrock General Hospital and the Shamrock Municipal Airport , our downtown Shamrock, Texas hotel provides easy access to famous Route 66 attractions and to Shamrock's major businesses. Known for its St. Patrick's Day Festival and the historic U-Drop Inn & Conoco Station , Shamrock, TX welcomes visitors with courtesy. Leisure travelers find hospitality and comfort at our new hotel located in downtown Shamrock near the Pioneer West Museum , the Texas Theatre and various restaurants and antique shops. The countryside around Shamrock also boasts excellent hunting opportunities. Business travelers lodging in our Shamrock, TX hotel appreciate our location in northern Texas' agriculture country. The Shamrock Livestock Commission and the Great Plains Breeders Association are less than a mile from our non smoking Shamrock accommodations. The Shamrock Country Club generously invites guests of this hotel to enjoy a free round of golf . During you stay, our pet friendly Shamrock lodgings will provide you with free high-speed, wireless Internet access and a complimentary breakfast. An indoor, heated pool and whirlpool, a fitness center and a 24-hour business center are also available for our guests' benefit.
Snowed like crazy and I had to look for a place to stay over night.
The room was nice and a typical Holiday Inn.
The staff was polite and very receiving.
I got up early (6;30 am) and decided to hit the road.
When I got down stairs there was nothing out. The service area was dark
Other guests were setting out in the lobby drinking coffee.
I stay at Holiday Inn's for one reason, there consistent.
This one let me down. Nothing else was open in the town except MacDonalds.
Posted byCorporate
on21 March 2025
Hi Traveler,
We appreciate you for being one of our IHG One Rewards Silver Elite members. Thank you for staying at the Holiday Inn Express Shamrock North and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R. Case Manager IHG Hotels & Resorts Service
Playa del Carmen Hotel Welcome to the brand new Holiday Inn Express® and Suites Playa del Carmen Hotel , the ideal choice for your family vacation Honey Moon or business trip. The hotel is located steps away from Quinta Alegria Mall, It is located at one of Playa del Carmen principal streets and offers easy access to the most important archaeological zones. Our hotel’s privileged location provides easy access to the downtown, famous nightclubs and also to the beach. Enjoy a comfortable standard room or stay at one of our 57 suites, all of them equipped with mini fridge and microwave, besides of a warm service, and amenities such as a fitness center, a rooftop pool, and a complimentary Express Start breakfast. We also offer free high-speed wireless internet access, a business center, and a meeting room with space for 100 people.
Nos hemos hospedado varias veces en este hotel, nos gusta su ubicación y nos parece seguro y comodo; pero durante nuestra última estancia pasamos la peor noche que hemos tenido en un hotel, la alarma de incendios sonó por error 3 veces durante la noche y la madrugada, un ruido horrible y muy fuerte que nos despertó muy asustados y a muchos huéspedes también, después de eso no pudimos estar tranquilos ni dormir ni descansar para nada, el personal nos dio poca información y no ofreció ninguna disculpa; imagino que es algo que no pasa seguido o eso espero, pero para prevenir nunca me volvería a hospedar aquí.
Posted byCorporate
on21 March 2025
Hola Cristian S.,
Le agradecemos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje. Nos esforzamos al máximo para ofrecer una experiencia eficiente y sin complicaciones, comprendo que en esta ocasión su estancia fue distinta.
Hemos verificado que es una reseña duplicada y todos sus comentarios han sido compartidos con nuestro equipo y estoy segura de que tomarán cómo retroalimentación este asunto para realizar las correcciones necesarias
Deseo que sigamos siendo su elección de confianza, y hacer que su experiencia valga la pena.
Atentamente,
Lilibeth M. Case Manager IHG Hotels and Resorts Service
Playa del Carmen Hotel Welcome to the brand new Holiday Inn Express® and Suites Playa del Carmen Hotel , the ideal choice for your family vacation Honey Moon or business trip. The hotel is located steps away from Quinta Alegria Mall, It is located at one of Playa del Carmen principal streets and offers easy access to the most important archaeological zones. Our hotel’s privileged location provides easy access to the downtown, famous nightclubs and also to the beach. Enjoy a comfortable standard room or stay at one of our 57 suites, all of them equipped with mini fridge and microwave, besides of a warm service, and amenities such as a fitness center, a rooftop pool, and a complimentary Express Start breakfast. We also offer free high-speed wireless internet access, a business center, and a meeting room with space for 100 people.
Nos hemos hospedado varias veces en este hotel, nos gusta su ubicación y nos parece seguro y comodo; pero durante nuestra última estancia pasamos la peor noche que hemos tenido en un hotel, la alarma de incendios sonó por error 3 veces durante la noche y la madrugada, un ruido horrible y muy fuerte que nos despertó muy asustados y a muchos huéspedes también, después de eso no pudimos estar tranquilos ni dormir ni descansar para nada, el personal nos dio poca información y no ofreció ninguna disculpa; imagino que es algo que no pasa seguido o eso espero, pero para prevenir nunca me volvería a hospedar aquí.
Posted byCorporate
on21 March 2025
Hola Cristian S.,
Le agradecemos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje. Nos esforzamos al máximo para ofrecer una experiencia eficiente y sin complicaciones, comprendo que en esta ocasión su estancia fue distinta.
Hemos verificado que es una reseña duplicada y todos sus comentarios han sido compartidos con nuestro equipo y estoy segura de que tomarán cómo retroalimentación este asunto para realizar las correcciones necesarias
Deseo que sigamos siendo su elección de confianza, y hacer que su experiencia valga la pena.
Atentamente,
Lilibeth M. Case Manager IHG Hotels and Resorts Service