Upscale All Suite Hotel located in the Stone Oak area of San Antonio
When you are at the crossroads of booking a business trip or a vacation, adventure begins at the Staybridge Suites Stone Oak. We are located 10 minutes north of the San Antonio International Airport with nearby attractions such as Natural Bridge Caverns, and Morgan's Wonderland. Neighboring business include N. Central VA Clinic, Methodist Stone Oak Hospital, and N. Central Baptist Hospital to name a few.
Our free shuttle operates in a generous 5 miles radius from the hotel and takes you to local businesses, shops, and dining. Our accommodations also offer free Wi-Fi, guest laundry, parking (underground parking garage available), daily hot breakfast and Social Mon-Wed 5:30pm-7:00 pm. Maintain your workout routine at our 24-hour Fitness Center or go for a swim in our outdoor pool with 10,000 sq. ft. courtyard with free for guest use BBQ pavilions.
We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Guest suites are apartment-style studio, one bedroom or two-bedrooms Suites equipped with full size fully equipped kitchens.
I stayed at the Staybridge Suites recently and had a horrible experience. Both my truck and my cousin’s truck were broken into during our stay. When we brought it to the staff’s attention, we were met with complete indifference. They didn’t care, didn’t apologize, and made zero effort to help us or even show basic concern.
Not only did they refuse to cooperate with us, they acted like it wasn’t their problem at all. No assistance, no empathy, no accountability. We were left to deal with the mess on our own.
If you value your safety or your vehicle, avoid this place. There are plenty of hotels that take security—and their guests—seriously. Staybridge Suites clearly doesn’t.
Posted byCorporate
on3 April 2025
Hi Blink8512,
Thank you for your loyalty to IHG One Rewards and for staying at the Staybridge Suites San Antonio - Stone Oak.
We are committed to providing a seamless hotel experience. I am sorry to hear about the concern. I shared your feedback with our hotel management, and I am confident they will take the appropriate steps to improve our services. Additionally, I've sent you a private message to discuss this further.
We hope to host you again soon.
Best regards,
Allen Q. Case Manager IHG Hotels & Resorts Service
Welcome to the new Holiday Inn Express and Suites of Olathe South hotel.
We strive to provide our guests with a clean and comfortable room with friendly attentive service while you are away from home. We are conveniently located off of I-35 which allows travelers a gateway to any part of Kansas City within 30-40 minutes including Kansas City International Airport (MCI). Cruise by downtown and check out the Country Club Plaza, Power & Light District, Sprint Center, and the Kauffman Center for the Performing Arts. Enjoy area attractions such as the Kansas Speedway, Children’s Mercy Park- Home of Sporting Kansas City, Schlitterbahn Water Park, and Legends Outlets. Don’t forget to check out Worlds of Fun and Oceans of Fun, the Kansas City Zoo, Arrowhead Stadium- Home of the Kansas City Chiefs and the Kauffman Stadium- Home of the Kansas City Royals. And for those of you who love a good BBQ, don’t forget to eat at the world-famous Joe’s Kansas City BBQ.
Be sure to start your day with our complimentary Express Start Breakfast and enjoy a plethora of amenities including a 24-hour Business Center, Health and Fitness Center, indoor pool, and free wireless Internet. Also, we welcome your four-legged furry companions.
Whether your travels bring you here for business or pleasure, our friendly team is committed to making your experience enjoyable.
We welcome you to the Holiday Inn Express & Suites Olathe South, where our guests are our first priority!
We have stayed at this hotel before. We like the location of it to the job site. The areas is safe and has lots of restaurants and stores in the area to met our needs.
I will address my displeasures one at a time. 1. Was not recognized as a --- level IHG member and didn't have our level card in our check-in packet like we usually do. 2. Upon check-in, we were only allowed one key card. I was informed that the key making machine wasn't working but funny they were able to program 1 card. 3. Several days the room cleaning on our floor took place into the early evening when one is trying to relax from a hard days work and not listen to vacuum cleaners running. 4. This facility has paper thin walls that transfers LOTS OF NOISE. Best not be a early or light sleeper. 5. One evening as we were going to bed, when we had a terrible odor/smoke coming into our bathroom from the next room. I actually informed the night clerk who came upstairs to check it out. She said she would make note of it and inform management. They odor continued next night about the same time. 6. The weather was not great the day of our check-out. I asked for a late check out of 1 pm or later to have somewhere to stay while my husband was still working. I was denied that request even when their housekeeping was late in the day cleaning.
I will say that the breakfast selection and presentation had greatly improved since our previous stay. The breakfast lady was quite friendly and took great pride in her job. I'm sorry I didn't get her name as she was one of the few positives of our stay.
We won't be back to this location in the future and would not recommend it to others.
Posted byCorporate
on3 April 2025
Hi KS Cruiser,
Thank you for staying at our Holiday Inn Express & Suites Olathe South for your business travel. We appreciate you for being one of our IHG One Rewards Gold Elite members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I alerted our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Welcome to this Convenient Natchitoches, Louisiana Hotel Cajun flare, courteous service and quality are three attributes you will find at our Natchitoches hotel. Centrally located between Alexandra and Shreveport, and approximately one hour from the Alexandria International and Shreveport Regional Airports, our hotel is perfect for travelers to all three cities. If you're looking for lodging in Natchitoches, LA, you will enjoy staying in our hotel while you experience the city's southern charm and unique offerings. Spend the day touring Magnolia, Oakland or Melrose plantations and learning about the city's history, or check out the Bayou Pierre Alligator Park with hundreds of gators, as well as Cajun music, food and fun. If you're a sports enthusiast, you are sure to love a visit to the Louisiana Sports Hall of Fame, located five minutes away from our hotel in Natchitoches. If business brings you to town, you won't be disappointed by the amenities provided by our Natchitoches hotel. We offer free high-speed Internet access, two meeting rooms and a 24-hour Business Center with print, copy and fax services. Additionally, our hotel is near Northwestern State University, Weyerhaeuser, Alliance Compressor and the downtown district. After a day of work or play, consider relaxing in the outdoor pool or Fitness Center. You can eat well every morning at the free hot breakfast bar. Check out our great Natchitoches hotel deals and book your stay.
The overall cleanliness was fine, bed was comfortable and clean, but maintenence was definitely lacking. I chose the hotel off the 3-star rating and paid the higher nightly rate, just to find out it was really a 2-star hotel that is loud and old.
Posted byCorporate
on3 April 2025
Hello Chris,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express & Suites Natchitoches as your travel partner. Thank you for being one of our IHG® One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Best,
Ronald R. Case Manager IHG Hotels and Resorts Service
Wake up refreshed and ready to explore the vibrant city of Austin, Texas at the Holiday Inn Austin-Town Lake. Set on scenic Lady Bird Lake, less than a mile from the Austin Convention Center and a quarter mile from the world-renowned Rainey Street Entertainment District, our hotel's premier location is ideal for both business and leisure guests.
Here at the smoke-free Holiday Inn Austin-Town Lake, our top priority is to make your stay in Austin unforgettable. Guests rave about our stunning views of Lady Bird Lake, also known as Town Lake, and downtown Austin. Our hotel's business travelers love staying just minutes from corporate areas such as Oracle, Intel, the State Capitol and the Austin Convention Center. For those looking to blend business with pleasure, opt outdoors by fishing, hiking or biking along the lake, or visit Zilker Metropolitan Park, tour the State Capitol and browse the Lyndon Johnson Presidential Library. There's something for everyone here in Austin.
We're proud to offer thoughtful amenities such as complimentary high-speed Wi-Fi access, complimentary garage parking, a Fitness Center, Business Center, and spacious meeting rooms for up to 200 guests. Take a dive into our outdoor rooftop pool and soak up our stunning lake views. The Boathouse Grill serves breakfast and dinner with a diverse menu that offers something for every palate. No matter the reason for your visit to Austin, make the most of your trip at the Holiday Inn.
Old and tired hotel with inadequate restaurant staff.
Posted byCorporate
on3 April 2025
Hi Mimi 67,
Thank your loyalty to IHG One Rewards and for choosing to stay at the Holiday Inn Austin-Town Lake.
We are committed to providing a seamless hotel experience. I am sorry to hear about the concern you encountered. I informed our hotel management of your comments, and I am confident they will take the appropriate steps to enhance our hospitality services.
We look forward to welcoming you again and making your next stay great.
Best regards,
Allen Q. Case Manager IHG Hotels & Resorts Service
Our clientele will experience true Southern Charm and Hospitality at its finest, here at the Holiday Inn® Rock Hill . We are located right off of I-77, and Dave Lyle Boulevard. We are a full-service hotel, and proudly entirely non smoking. Perfect for leisure as well as corporate travelers, we are conveniently located near Manchester Meadows, Winthrop University, and great local attractions. While staying with us, enjoy dining at our on-site restaurant Kems or discover the many other dining options within walking distance of the hotel. On your free time, take a stroll over to Rock Hill Galleria Mall located right behind the hotel, or take a trip back in time by exploring historic landmarks such as Historic Brattonsville, or the Museum of York County.
Water running all night at toilet . I tried to fix myself but not a normal valve and flapper. I told the lady at check out and she said yeah we will have maintenance fix it.
Posted byCorporate
on3 April 2025
Hi Sirep,
Thank you for staying at our Holiday Inn Rock Hill and for hosting such an important event. We appreciate your loyalty as an IHG One Rewards Platinum Elite member.
We do our best to provide a comfortable experience every time. I’m sorry to hear about your recent experience. I have shared your feedback with our local team, and I am confident that actions will be taken to address this.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Yours in hospitality,
Kyla U. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn Express Washington DC East- Andrews AFB. This suburban Washington, DC hotel is 1.5 miles from Andrews Air Force Base, home of Air Force One, and 8 miles from downtown Washington, DC. We are located at exit 7B, just off the I-95/I-495 Capital Beltway. Our guests enjoy the convenience of many nearby attractions including: National Harbor, Old Town Alexandria, Six Flags Amusement Park, downtown Washington DC, FedEx Field (home to the Washington Football Team), the Capital Building, the National Mall, the White House, and the Smithsonian Museums. Business travelers will appreciate our close proximity to Boeing, Suitland Federal Center, US Patent Office, Bolling AFB, Anacostia Naval Station, Washington Navy Yard, and the corporate parks of Largo/Upper Marlboro. Maintain your daily routine by utilizing the on-site Fitness Center and seasonal outdoor pool. Our fully renovated hotel includes an upgraded wired and wireless high-speed Internet access network, which meets higher federal government security thresholds. Enjoy our complimentary hot breakfast buffet each morning to start your day off right.
I've never experienced such poor customer service at an hotel. Was given a different rate as stated prior to making reservations but was over charged for one night in the amount of $251. Wasn't charged the group rate. Staff was very disrespectful telling me to swipe my card. I informed her that my card was already on file but she informed me that if I wanted to stay had to pay now. I was too tired to argue so I paid. I can't tell it all but will not stay at this location ever again they need customer service training.
Posted byCorporate
on3 April 2025
Hello Favor,
Thanks for choosing Holiday Inn Express Washington District of Columbia East-Andrews AFB for your conference lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R. Case Manager IHG Hotels and Resorts Service
Welcome to our Texas oceanfront retreat, Holiday Inn Resort at South Padre Island! A full-service beach resort located at the southern tip of South Padre Island, Texas, Holiday Inn Resort SPI is a year-round tropical paradise for families, couples, business travelers & any sun-seekers in need of mental relaxation and tranquil ocean views. Our beachfront resort features a unique mix of complimentary resort amenities inclusive of (3) exterior pools including one heated Palapa Pool + swim-up bar, an onsite bar & grill restaurant – Seaside Bar & Grill, a gaming lounge and activity center, poolside movies, seasonal kid and family friendly activities, and multiple onsite bar options to ensure your business or leisure visit is a memorable experience.
Just mere minutes from to the South Padre Island Convention Center, Cameron County Amphitheater-Event Center, SpaceX Launch Facility, and numerous local attractions and restaurants, our beachfront resort offers over 15,000 square feet of flexible meeting space between three venue options to host corporate or social events – on
After a day spent soaking up the island sun, choose from our long list of guest exclusive resort activities to further enhance your stay. Between our three swimming pools and two onsite bars, each guest is sure to soak up the resort experience with a cocktail in hand. Once dusk sets, satisfy your palate with a chef-prepared seaside dinner from the oceanside patio of our onsite restaurant, Seaside Bar & Grill.
I HAVE BEEN BILLED $1280 ON BOTH MY VISA CARD AND IHG CARD FOR A 6 NIGHT STAY. DOUBLE BILLING. I HAVE MADE 5 CALLS TO THE HOTEL AND PROBLEM IS STILL NOT RESOLVED. THE PROMISE TO CALL ME BACK ARE NOT KEPT. THIS IS THE POOREST MANAGED HOTEL I HAVE EVER STAYED AT…. VERY UNHAPPY CUSOMER. I WILL TAKE THIS ISSUE TO WHAT EVER LEVEL IS NECESSARY TO GET IT RESOLVE INCLUDING THE TEXAS DEPARTMENT OF LICENSING.
Posted byCorporate
on3 April 2025
Hi RAMBLER,
We appreciate your loyalty as an IHG One Rewards Silver Elite member. Thank you for choosing to stay at the Holiday Inn Express & Suites Allentown West for your stay.
We take pride in fulfilling all our guests' needs and ensuring a seamless experience during your visit. I am sorry this happened. I have sent you a separate email to discuss this matter further.
It was a pleasure to host your stay. Thank you again.
Stay safe,
Jessica R. Case Manager IHG Hotels and Resorts Service
Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni.
Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar.
Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
I arrived early morning (close to 1am) on a Thursday due to flight cancellations.
Problem 1. There was almost no toilet paper and no soap or shampoo. I slept late (about 11am) and had a presentation at 1pm. I called the front desk and asked for the above. They said they'd send them up. No one came. I called at 12:15 and a front desk person agreed to run them up.
Problem 2. I had removed the don't disturb sign at noon. No one came from housekeeping that day (meaning I was out of coffee for the next morning and needed more shampoo etc). I picked up shampoo that evening at the desk.
Problem 3. I again slept in the following day. As I was leaving about noon, I called the front desk to get a promise to have my room cleaned that day. I returned from my conference at 5pm - no cleaning had been done. I went by the front desk soon after; they said they still had housekeepers on campus and would have someone get to my room (I was out for several hours after that). When I returned at 8:30, no housekeeping. Again I went to the front desk for more shampoo.
Problem 4: Of course, I didn't have coffee in the room. My final morning I paid $25 extra to check out at noon before going to the airport. The coffee shop had been open until 1pm the prior two days. I got down to the lobby at 11:50, planning to have coffee. The shop was shut down - the counter person was still closing up. She said they closed at noon - I protested that I expected them to be open until 1 but even with a noon closing time they should have been open.
Problem 5: no desk chair in my room. I only needed it the first full day and just used my coffee table.
I told all of this to the front desk upon checking out and did receive $100 back - that was appropriate. The front desk people were all fine and tried to do their job, but your overall systems and housekeeping operation seemed broken. It was a hassle given that I was at a busy conference. I've never encountered such a lack of professionalism in this area at a major hotel before.
Posted byCorporate
on3 April 2025
Hi Retired Prof M,
Thank you for being a valued IHG One Rewards member and for choosing to stay at the Crowne Plaza Hotels & Resorts Atlanta - Midtown.
We are committed to providing quality essentials. I am sorry to hear about the concern you encountered. I have shared your feedback with our hotel management, and I am confident they will take proactive measures to refine our hospitality services.
We hope to welcome you back soon.
Best regards,
Allen Q. Case Manager IHG Hotels & Resorts Service
Holiday Inn Amritsar is ideally located in Amritsar’s commercial district, Ranjit Avenue with the famous Golden Temple and Jallianwala Bagh located only a short distance away. Sri Guru Ram Das Jee International Airport and a railway station are both within a 15-minute drive of the property. The Wagah border is just 30 kilometers away from the hotel.
Sparkling chandeliers mark an incomparable arrival experience as you escape to the welcoming environment that is Holiday Inn Amritsar. Our stylish and biggest in city guest rooms comes with a media hub and a 32-inch flat-screen LCD. Unwind with a swim in the stunning outdoor pool or relax with a delicious coffee in the Lounge. Local Punjabi favourites and exciting Asian Continental flavours can be found at Ziva all day dining restaurant, while authentic dishes from this famous Asian and European food destination can be found at Bell A Sia, our specialty restaurant. Relax and unwind with delicious food, crafty cocktails and a stellar Rooftop view at Aqua Lounge.
Holiday Inn Amritsar’s meeting and event facilities spread over 10300 sq. ft. banqueting space with 3900 sq. ft. of lawn and 2100 sq. ft. pre function area can accommodate 450 guests. In addition to this, the hotel also has 890 sq. ft. stateroom, 2 boardrooms and poolside terrace to celebrate your special occasion. Our diverse function spaces also cater to your conference and meeting requirements with smart, functional technology at your fingertips
The staff seemed to be at a loss as to meeting our requirements
Posted byCorporate
on3 April 2025
Hi As01,
Thank you for staying at the Holiday Inn Amritsar Ranjit Avenue and making IHG Hotels and Resorts your travel partner.
We are committed to providing a seamless hotel experience. I am sorry to hear about the concern you encountered. I shared your feedback with our hotel management, and I am confident they will take the appropriate steps to improve our services.
We look forward to your future visits.
Best regards,
Allen Q. Case Manager IHG Hotels & Resorts Service
We are located in Saginaw Township, near Bay City and a short drive to Midland. Located just off I-675, and we're only five miles from downtown Saginaw.
Our hotel is centrally located to all of the Tri-Cities' area attractions, from the nearby Fashion Square Mall and the open waters of Saginaw Bay. If golfing has brought you to the area, you'll appreciate that we are near many golf courses including Apple Mountain and Swan Valley. We are also a short drive to the Birch Run Premium Outlet Mall and Frankenmuth's Little Bavaria German Village.
Corporate travelers appreciate our close proximity to many local businesses including the World Headquarters of Dow Chemical, Dow Event Center, Covenant Healthcare & Saint Mary's. Also, Saginaw Valley State University and Delta College is 2 miles down the road. Our meeting space is 1,000-square feet, perfect for your next event. We have a 24-hour business center and free high-speed internet access for your traveling needs.
Whether business or pleasure brings you to Saginaw, our hotel's ready to meet your needs. Amenities at this hotel include 24-hour snack shop, a complimentary, hot breakfast bar, a 24-hour fitness center, indoor pool and whirlpool. You'll find comfortable accommodations and quality amenities when staying with us, so make your reservation today!
Bathroom was not serviced properly upon arrival, used washcloths and towels in bathroom
Posted byCorporate
on3 April 2025
Hello Sangamon Taylor,
Thank you for being a Silver Elite member of IHG One Rewards and for staying at the Holiday Inn Express & Suites Saginaw.
We champion smart travel for business travel. I appreciate you sharing your experience with us. I am sorry to hear about your concern during your stay. I have shared your feedback with the hotel management. Your feedback will serve as our guide to improve our services.
Your business with IHG Hotels and Resorts is appreciated.