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    14 February 2017
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    4 April 2025
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Welcome to the birthplace of jazz! Just two blocks from the French Quarter and Bourbon Street, Holiday Inn New Orleans-Downtown Superdome is your gateway to adventure in New Orleans. Explore nearby attractions like the National World War II Museum and the Audubon Aquarium and Zoo. Catch a game at Caesars Superdome and Smoothie King Center, or try your luck at Harrah’s Casino. We are also next to the Biomedical District, which includes the University Medical Center, VA Hospital, Tulane Medical Center, and LSU Health Sciences Center. Host events in our versatile venues and enjoy amenities like our rooftop pool, fitness center, and free Wi-Fi. Savor delicious dining at our onsite restaurant, and unwind in our spacious guest rooms with stunning city views. At Holiday Inn New Orleans-Downtown Superdome, we provide the perfect blend of comfort and convenience for an unforgettable stay.
 
Overall
5 out of 5
5 out of 5
COMFORTAble bed and definitely great service
By BIGDADDY 10 from ST<MARTINVILLE.LA
The manager was extremely and the staff and they helped me travel plans and with my luggage and everything else and they made extremely easy to check in and get to my beautiful room and l was so very impressed l felt like a VIP
Customer avatar
Posted by
on4 April 2025
Hi,
We're thrilled to hear that you had such a positive experience with our staff and that your check-in process was seamless. It's wonderful to know that you felt like a VIP, as we strive to make all our guests feel special. Thank you for your kind words and high rating!
- Tamika Harris, Director of Guest Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express Frisco Legacy Park Area is centrally located and provides easy access to Riders Field (formerly Dr. Pepper Ball Park), FC Dallas Stadium, Strikz, Heritage Museum, Frisco Convention Center and much more. Stroll through Central Park or shop at Stonebriar Centre and The Shops at Legacy for not just shopping but dining and entertainment options. Business travelers will appreciate that we keep you connected with our free WiFi, as well as copy and printer services in the 24-hour business center. Riders Field, formerly known as Dr Pepper Ball Park, Snapple, Ericsson, Oracle, and Siemens are just a few of the companies that call Frisco their home base. Relax in your completely renovated room featuring a vibrant new contemporary look and thoughtful amenities, including a 44-inch LCD TV, workstation, mini refrigerator and microwave. If you’re hungry, you can head downstairs to our Suite Shop, which is open 24 hours. Enjoy a swim in our crystal-clear outdoor pool or energize in our onsite Fitness Center. Whether planning a social occasion or a corporate meeting, our 1812 sq ft of meeting space and outside catering services will make your next event a success. Enjoy value and comfort with the Holiday Inn Express Frisco Legacy Park Area.
 
Overall
2 out of 5
2 out of 5
Renovations and Room Quality issue
By Rollie A. from San Antonio
Hello,
I don't always leave room reviews, because I would say a good amount of my stays are 4 star visits.
I know this hotel is under renovations but my room was visibly in bad shape. to the point where I believe the hotel should have not made the room that I was in available.
it was really shoddy in appearance and I even both
Customer avatar
Posted by
on4 April 2025
Hi Rollie,
Thank you for staying at the Holiday Inn Express Frisco Legacy Park Area, and we truly appreciate hosting you as one of our IHG Rewards One Platinum Elite members.
Your satisfaction is our top priority, and we strive to enhance our facilities and services. I'm sorry to learn that your stay turned out differently. I've shared your comments with our local hotel as we’re always looking for ways to improve so that every guest has a great experience.
We look forward to welcoming you back to an improved hotel with new features.
Best regards,

Sarahjane Salvador
eMedia Coordinator
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Be inspired and stay productive at Crowne Plaza® San Antonio Airport. Located near the San Antonio Zoo and a short drive to SeaWorld San Antonio, our contemporary hotel offers a prime location for business or leisure travelers. Just 1.5 miles from the San Antonio International Airport (SAT), our hotel features free shuttle services to and from the airport. ​ Relax in our modern guest rooms; then, explore fun things to do in San Antonio, like the historic Alamo, or downtown shopping and dining along the San Antonio River Walk. Guests will also be minutes from the University of Texas and Six Flags Fiesta Texas. For military travelers, Fort Sam Houston Military Base is just 6.3 miles away, and Randolph Airforce Base is 14.7 miles away.
 
Overall
2 out of 5
2 out of 5
Below expectations
By Anonymous from San Antonio
Room had a very musty smell and the AC didn't get cold the first night. The vent squeaked randomly when in use and finally broken down the 2nd day. Shower also wasn't warm. The stairway on one side of the hotel smelled like leaking sewer. We were discouraged from switching to a different room when I requested. Maintance did come to address some of the issues the next day. But all these should've been checked on a routine basis before guest check-in. To top it off, we found a large bug crawling on the bed. Overall not a quality restful stay.
Customer avatar
Posted by
on4 April 2025
Hi Valued Guest,
We appreciate your stay at the Crowne Plaza Hotels & Resorts San Antonio Airport, and thank you for being one of our IHG Rewards One members.
We know how important a good night’s sleep is, and I'm sorry to learn about your experience. I want to personally thank you for sharing your thoughts. I've passed along your feedback to our hotel team so we can improve for the future.
We look forward to having the opportunity to restore your confidence in our hotel.
Best regards,
Sarahjane Salvador
eMedia Coordinator
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Hyderabad Banjara Hills with 170 rooms provides excellent connectivity to major healthcare facilities. This makes it an excellent option for both medical travelers and professionals visiting these institutions. The hotel is conveniently situated near popular tourist landmarks such as Hussain Sagar Lake, Golkonda Fort, Charminar. Hyderabad’s Rajiv Gandhi International Airport is a 40-minute drive from the hotel, while Secunderabad Railway Station is 26 minutes away. Guests can enjoy Wi-Fi, a 24/7 Fitness Center, and a Self-Service Laundromat—with our compliments. Our 145 Sq. Ft. non-smoking rooms are designed keeping in mind the basic needs of our guests. Don’t forget to make the most of our IHG® One Rewards program, the world’s largest hotel loyalty program.
 
Overall
2 out of 5
2 out of 5
Disappointing Experience
By Siddhu from Hyderabad
Overall Disappointing Experience.
I have already given the details in my previous comments.
Stay is not at all good experience
Staff is not attentive,
Rooms are Stiniking, Room sizes are too much compact
Customer avatar
Posted by
on4 April 2025
Hi Siddhu,
Thank you for being one of our valued guests, and we appreciate your stay at the Holiday Inn Express Hyderabad Banjara Hills.
We dedicate ourselves to providing a great place to rest and recharge, I am sorry to learn about the situation. Your feedback means a lot to us, so I shared it with our hotel team for future improvements.
We hope to have the opportunity to welcome you back for a much-improved stay in the future.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Candlewood Suites Mt. Pleasant-Charleston. At Candlewood Suites Mt. Pleasant-Charleston, we put the amenities where they really count, in your room. Our guests can cook meals in their fully equipped kitchen or enjoy IHG Studio Streaming Services on their guest room TV. Business travelers will work more efficiently utilizing the executive desk with free high-speed Internet. Our guests also enjoy free laundry facilities, Business Center, fitness room and Lending Locker. We are making room for an outdoor Gazebo - Grill area. We are looking forward to showing you our true Southern Hospitality. We are conveniently located only a few minutes from Charleston International airport, Charleston's Historic District and Isle of Palms. At Candlewood Suites, we allow you to live, work and relax on your schedule with a central location on Highway 17 at the base of the Arthur Ravenel Jr. bridge. Our extended stay hotel is ready to welcome you whether you are traveling for business or pleasure. Candlewood Suites Mt. Pleasant- Charleston is located within a few minutes of Charleston Historic District, Boone Hall Plantation, Shem Creek, Mt. Pleasant Waterfront Memorial Park. For your shopping experience, we are only 4 miles from Mt. Pleasant Town Center, 20 minutes from Charleston's shopping district on King Street and 30 from the Tanger Outlet.
 
Overall
3 out of 5
3 out of 5
Not as advertised
By Anonymous from Somerset KY
Someone had removed HVAC/thermostat from big bedroom in our 2 bedroom suite. We notified management twice. No action/compensation was offered. Not a happy camper. We stayed for 7 sweaty nights
Customer avatar
Posted by
on4 April 2025
Hi Valued Guest,
We are glad to host you as one of our valued guests, and thank you for your stay at the Candlewood Suites Charleston – Mount Pleasant.
Our hotel is dedicated to providing a home-like space and functionality, and I'm sorry to learn about your experience. We always want our guests to have a great stay, so I shared your comments with our hotel team to make the necessary changes and ensure a better stay in the future.
We can’t wait to host you again.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the new Holiday Inn Express & Suites Dallas Market Center - Love Field. Our location is ideal for business and leisure travel with easy access to our hotel off John W. Carpenter Freeway (Hwy. 183) and North Stemmons Freeway (I-35E) and just 6 miles from Dallas Love Field Airport and 15 minutes from DFW International Airport. If you're visiting historic Downtown Dallas, no problem as we are 6 miles away. Our prime location is situated within minutes of the Dallas Medical / Market Center Districts and everything that's exciting in DFW. For our business travelers enjoy our state of art technology with free Wi-Fi and free parking daily. Need to hold a small meeting, no problem as we have you covered with our Trinity River Boardroom which can accommodate up to 20 people. Leisure travelers can feel at home while you enjoy sites and activities such as pro sports with the Dallas Cowboys, Texas Rangers, Dallas Mavericks, and Dallas Stars. Or maybe a visit to The Sixth Floor Museum at Dealey Plaza and a stroll around Historic Downtown Dallas and West End. Start your day with complimentary Express Start Hot Breakfast to get your juices flowing or a quick workout in our Fitness Center or relax in the sun in outdoor pool and patio area. We have an outstanding attentive staff ready to help make your stay as comfortable and productive as possible. It is our desire that you make us your “go-to” hotel. Book your stay today – we would love to have you!
 
Overall
3 out of 5
3 out of 5
Was An Average One Night Stay
By Driversuccess from Fort Worth, TX
We saw a lot of homeless people just before we got to the hotel and that kind of got me nervous. But inside the hotel, it was what you would expect from an average stay at a Holiday Inn. Nothing positive stood out that is worth mentioning. The negative thing that stood out was that we didn’t find anyone at the counter to check us in and had to wait for quite a while for him to come back. But to be fair, it was a Sunday and looks like he was there by himself so I will give him some grace.
Customer avatar
Posted by
on4 April 2025
Hi Driversuccess,
We're truly happy to host you as one of our IHG One Rewards members, and thank you for choosing to stay at the Holiday Inn Express Dallas Market Center - Love Field.
While we work towards providing an efficient experience for guests on the move in the right locations where our guests need to be, I'm sorry that it's not the situation this time. I've shared your comments with our hotel team as we are committed to learning from this and making the necessary changes to ensure a better stay in the future.
We’d love to have the opportunity to welcome you back soon.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Staybridge Suites East Stroudsburg – Poconos . The newest extended stay hotel located in the heart of the beautiful Pocono Mountains. Our hotel is conveniently located near East Stroudsburg University, the Poconos Medical Center & The Shawnee Ski Resort off of I-80, Exit 309. Whether your travels bring you for business, leisure or academics we are just minutes from the quaint downtown Stroudsburg. You can be skiing at Shawnee or Camelback, hiking the Appalachian Trail, paddling the Delaware River or enjoying "the Niagara of Pennsylvania," Bushkill Falls. We're just minutes away from Camelbeach Water Park and the Crossings Factory Outlets. Stroll downtown, and enjoy dinner at a railroad depot or see a musical at a restored circa-1925 theatre. It's all right here near our hotel. So come for a visit, and get to know our mountain town resort. Extended-stay hotel travelers need a hotel that understands the unique needs of those in search of a home away from home and the Staybridge Suites – East Stroudsburg - Poconos. Your fully equipped suite provides you a full kitchen and adequate work space with complimentary Internet access. Enjoy our complimentary hot breakfast buffet, our evening Social reception (Monday - Wednesday) and 24-hour Pantry convenience store. While relaxing at our hotel, enjoy our indoor swimming pool (closed till July 2019), our BBQ pavilion, courtyard, and 24-hour fitness center.
 
Overall
3 out of 5
3 out of 5
Excellent Location and clean facilities.
By Vimla from Canada
I would recommend this hotel for its cleanliness, friendly staff, and location. Overall our stay was good but for the money I paid to stay here it was not worth it. The bed and pillows were so uncomfortable, we did not sleep well. There was also floors that were under construction and that was not disclosed to us until we arrived. Hotel is very dated, could use an update and better lighting.
Customer avatar
Posted by
on4 April 2025
Hi Vimla,
We are pleased to have you as an IHG One Rewards member, and thank you for your recent stay at the Staybridge Suites Stroudsburg (East) Poconos.
While we're inclined to provide an experience that is high in quality at a reasonable price for our guests, I’m truly sorry for your experience. I've shared your feedback with our hotel team, as we're aiming to work on improvements, ensuring a better stay for you and our future guests.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.

Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
When traveling to the Aurora-Naperville area, look no further than our Holiday Inn Aurora North-Naperville! Our beautiful hotel is a perfect stop for your next visit. Located near the intersection of I88 and Orchard Road, we make getting around easy to nearby cities such as Naperville, Oswego, Montgomery, Yorkville, Batavia, Geneva, and Sugar Grove. Your stay at the Holiday Inn Aurora North-Naperville will make you want to tell all of your friends and colleagues. Our great customer service, friendly staff, and clean spacious rooms will bring you back time and time again. No matter what brings you to the area, work or play, our team at the Holiday Inn Aurora North-Naperville will make you feel right at home. You will find our indoor pool relaxing and our 24-hour Fitness Center reinvigorating. We are conveniently located near popular attractions such as The Two Brothers Round House, Hollywood Casino, Chicago Premium Outlet Mall and The Rivers Edge Park. With the change of seasons we offer many inviting and inexpensive hotel package deals. Call the hotel or check our web site for these great offers. Banquet and Meeting space is also available.
 
Overall
3 out of 5
3 out of 5
Small TV and no Water pressure in shower
By mr.softballplayer from Kansas
the rooms just need a refresh! the room is a decent size, but the TV was small for today's standards. the shower pressure was very poor. the beds were decent and semi comfortable.
Customer avatar
Posted by
on4 April 2025
Hi mr.softballplayer,
We thank you for your loyalty as an IHG One Rewards member, and we appreciate your recent stay at the Holiday Inn Aurora North- Naperville.
We're inclined to provide a comfortable and convenient stay, and I’m sorry we didn’t quite hit the mark this time. Your feedback helps us improve, and I’ve shared it with our local hotel for future improvements.
We value your business and look forward to providing you with a much-improved experience in the future.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Miami West - Airport Area. Only 9 miles from Miami International Airport (MIA) and offers free airport transportation. Whether your journey is for business or leisure, our elegantly designed, 100% smoke-free hotel is conveniently situated just 30 minutes from downtown Miami and Fort Lauderdale, with easy access to various renowned attractions. The world-famous South Beach, Marlins Park (home to the Marlins), and Hard Rock Stadium (home to the Miami Dolphins) are all just a short drive from our location. Our outdoor oasis is ideal for unwinding by the pool and basking in the inviting Florida sunshine. Whether savoring a morning cup of coffee or indulging in a late afternoon or early evening cocktail after a bustling day, it's perfect either way. Experience a blend of style and comfort at the Holiday Inn Miami West. Enjoy a range of on-site amenities, including Bistro 103, an outdoor pool, catering and event services, car rental, and a gift shop. Indulge in the delightful a la carte menu at Bistro 103, featuring a daily dinner service with a variety of entrees, creative burgers and sandwiches, salads, and daily specials.
 
Overall
3 out of 5
3 out of 5
Cheap place to stay
By Michelle from Mount Horeb, WI
Overall was a okay place to stay. The patio doors were old, noise came right through from the highway like it was in our room.
Only one set of towels for 2 people.
Was not recognized for being a member.
Customer avatar
Posted by
on4 April 2025
Hi Michelle,
We extend our sincere gratitude for your IHG One Rewards Silver Elite membership, and your recent stay at the Holiday Inn Miami West - Airport Area is truly appreciated.
We're inclined to provide a comfortable and convenient stay, and I’m sorry we didn’t quite hit the mark this time. Your feedback helps us improve, and I’ve shared it with our local hotel for future improvements.
Your continuous trust in us is highly appreciated.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the avid Hotel in Midland, Texas. We are conveniently located off Interstate 20, with easy access to Rankin Highway. Our central location makes us the perfect place for both business and leisure guests. Corporate travelers will benefit from our 24 hour business center and our hotel proximity to major companies such as Midland Memorial Hospital, Walmart, Halliburton, Chevron, Schlumberger, HB, Oxy and Midland College. Leisure travelers will enjoy our proximity to a variety of shopping centers, local eateries and local sightseeing including the Petroleum Museum, President George W. Bush's childhood home and the Horseshoe Arena. Relax in your modern room with a premium 15 inch pillow top mattress with a beautiful duvet, fresh linens and firm or soft pillows. Each room features black out roller shades 55 inch TV, mini refrigerator and complimentary wireless internet. Each morning start your day with our free Good All Around Breakfast featuring rotating hot items and freshly ground premium coffee 24hrs 7 days a week in the lobby. Our state of the art gym is open 24 hrs. and is appointed with treadmills, elliptical machines and free weights. Whether you visit on a weekend on business or as a getaway for the family, the avid Hotel Midland should be your choice when traveling to Midland, Texas.
 
Overall
1 out of 5
1 out of 5
Lack Customer Service
By Just Me from New York
Lorena, at the desk was very rude. no greeting and no acknowledgement of elite Status. Wrong was given, no apologies or explanation. She just lack customer service. Lots of hairs in bathroom. Cleaning needs improvements.
Customer avatar
Posted by
on4 April 2025
Hi Just Me,
Thank you for being one of our IHG® One Rewards Platinum Elite members and for choosing to stay at the avid hotels Midland.
We ensure that our hotel rooms are always clean, and I'm sorry to hear about your experience. We’re committed to making sure your next experience is a much more pleasant one, so I shared your feedback with our hotel management for service improvement.
We look forward to welcoming you back soon.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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