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- First review comment31 January 2017
- Last review comment22 April 2025
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Europe's Review Comments
Crowne Plaza Hotels & Resorts London - The City
يُقدم كراون بلازا لندن ذا سيتي إقامة ديلوكس فاخرة لكلٍ من السياح ورجال الأعمال ووصولاً سهلاً إلى كُبرى المناطق التجارية والمعالم السياحية. وحيث يقع الفندق في ميدان مايل الهام وعلى أعتاب محطة بلاك فرايرز، يبعُد الفندق دقائق عن بعض مناطق الجذب السياحية مثل عجلة لندن آي وكاتدرائية سانت بول. لقد تم إنفاق ملايين الجنيهات على تجديد غرف وأجنحة الفندق ذات الديكورات الأنيقة والتي يبلغ عددها 205 غرفة. إنترنت لاسلكي في جميع أنحاء الفندق. يسر طاقم بوابة الفندق المُخلِص مساعدتك في حجوزات المطاعم والمسارح. بالإضافة إلى دخول مجاني إلى مراكز اللياقة البدنية، يستطيع النزلاء الاستمتاع بممارسة رياضة الركض على طول نهر التايمز مع مناظر خلابة ساحرة. لخيارات طعام من الدرجة الأولى، اختر من بين مطاعمنا الإيطالية الشهيرة مثل ديشيانوف والذي يقدم أطباق البحر الأبيض المتوسط، أو نادي كريكت الصيني الذي يقدم مجموعة من الأطعمة اللذيذة التي يسيل لها اللعاب من مذاق أطباق سيشوان الخاصة. استكمل تجربة تناول الطعام بمشروب الكوكتيل في بار فولتير. ويحتوي مكان المناسبات الذي تم تجديده حديثًا على 5 قاعات اجتماعات تبلغ سعة كلٍ منها 160 فرد بحد أقصى. سيكون طاقم الاجتماعات المخلص في خدمتكم ليقدم لكم خدمة شخصية حقيقية.
Overall
1 out of 5
Unacceptably poor stay
By BrianT73
from Newcastle, County Down, Ireland
This one-night stay was a disaster from start to finish. Room not clean, bathroom not clean. Damaged fixtures and fittings. Skirting board off wall revealing electrical cabling. Dirty stains on walls. Wallpaper peeling off in places. Not a king size bed but a zip and link bed base. Television did not work. Minibar would not open. Club lounge disorganised - other club floor / suite guests complaining. I took photos of all the defective items on my phone for my own records. Reservation rate type incorrect - front desk staff refused to help and correct - despite this being a property managed by IHG Management Services. Spoke to management on two occasions while on-site in attempt to resolve. Attempted further telephone calls and sent written correspondence to property in order to try to resolve. Nothing resolved. Wholly unsatisfactory experience.
Posted byEurope
on12 February 2017
Dear BrianT73
Thank you for your feedback. I am very disappointed that your recent stay did not live up to your expectations.
However, I am pleased to see from our notes that you have been contacted by our team and arrangements for a future stay have been made.
We look very forward to welcoming you back soon, so that we may redeem ourselves and provide a memorable and enjoyable stay for you and your party.
Sincerely,
Pece
Guest Relations
Pece
Guest Relations
-1point
0of 1voted this comment as helpful.
Holiday Inn Express Munich Airport
Convenient Munich Airport hotel with an airport shuttle service and trains into the city The Holiday Inn Express Munich Airport hotel is eight minutes by shuttle bus from Munich Airport (MUC). A frequent shuttle service runs from our hotel to the airport for a small fee of EUR 5 per person each way, or you can catch airport buses right outside our door. Handy secure parking is offered for EUR 10 per night, and our Park, Stay & Go package allows you to catch flights refreshed, leaving your car safely at the hotel until you return. International trade fairs at Messe M nchen are 40 minutes drive away, while leisure travellers can indulge in spa treatments at Therme Erding or visit medieval Freising to tour the world s oldest working brewery. At this hotel you can enjoy: - Inclusive Wi-Fi - Express Start Breakfast included in the room rate - A 24-hour Business Centre Bright, cheery guest rooms have pillow menus and queen-size beds for a complete rest and our family rooms have sofa beds for the kids. Catch a live game on TV in Sportsbar Touchdown or relax with a glass of wine or juicy steak, and in summer, sip a Bavarian beer on our outdoor terrace . We offer business travellers the choice of four meeting rooms hosting up to 60 people, and our guests can all stay connected using the work station in the lobby.
Overall4 out of 5
Great service
By Steven3401
from Germany
The hotel staff was very helpful with all questions. Riloom was clean with a very nice mattress. I definitely would recommend if travelling through munich airport
Posted byEurope
on12 February 2017
Dear Shredz,
thank you very much for your fantastic Review.
It is great to hear that our team could help you with your questions and that you would recommend our location.
We are looking forward to welcoming you again.
Best regards,
Holiday Inn Express Munich Airport
thank you very much for your fantastic Review.
It is great to hear that our team could help you with your questions and that you would recommend our location.
We are looking forward to welcoming you again.
Best regards,
Holiday Inn Express Munich Airport
0points
0of 0voted this comment as helpful.
Welcome to Holiday Inn Express Amsterdam - South. Discover the perfect blend of city and nature by being just minutes away from both. Explore the diverse activities in Amsterdamse Bos, from leisurely walks to adventurous climbs. Our hotel is surrounded by different public transport options, giving a guaranteed quick route to all your destinations. A quick 15 minutes trip by the tram, or bus takes you to the dynamic center of Amsterdam. Our modern hotel rooms are perfect for both leisure and business travelers, providing complimentary Wi-Fi, a diverse range of international TV channels, a modern bathroom featuring a walk-in shower and complimentary toiletries, and in-room coffee and tea-making facilities. Choose between a snug double bed or convenient twin beds. Start your day on the right note with our complimentary Express Start Continental breakfast buffet, included in your room rate. Unwind with a quick coffee or a relaxing drink at our hotel bar, perfect for concluding your day's adventures. The Holiday Inn Express Amsterdam South is your gateway to a memorable city experience. Book your stay today and make the most of your visit to this vibrant city.
Overall5 out of 5
Very good hotel
By John
from Miami
Totally recommended for someone traveling to Amsterdam for business.
Posted byEurope
on12 February 2017
Dear John,
Thank you so much for this amazing 5 star review about our hotel. We appreciate so much and we are very thankful about your possitive feedback. We hope to see you again soon in your future visit to Amsterdam!
With kind regards,
Alejandra Ruano
Front Office & Reservations Supervisor
Alejandra Ruano
Front Office & Reservations Supervisor
0points
0of 0voted this comment as helpful.
Holiday Inn Express Rome - East
Overall4 out of 5
Ottimo per viaggi di lavoro
By Kasa85
from Roma
Hotel tranquillo,camere belle e pulite.
Personale sempre molto cortese e disponibile.
Personale sempre molto cortese e disponibile.
Posted byEurope
on12 February 2017
Gentile Kasa85,
Grazie per il cortese commento, siamo molto contenti di sapere che ha apprezzato il suo soggiorno presso il nostro hotel.
Sara' mia cura e premura estendere i suoi complimenti a tutto il nostro staff che e' il valore aggiunto della nostra struttura e della qualita' del servizio che ci impegniamo sempre a dare nel migliore dei modi.
Ci auguriamo di poterla accogliere di nuovo qualora i suoi progetti di viaggio la dovessero di nuovo portare a Roma.
Cordialmente
Valerio Lefevre
F.O.M.
Grazie per il cortese commento, siamo molto contenti di sapere che ha apprezzato il suo soggiorno presso il nostro hotel.
Sara' mia cura e premura estendere i suoi complimenti a tutto il nostro staff che e' il valore aggiunto della nostra struttura e della qualita' del servizio che ci impegniamo sempre a dare nel migliore dei modi.
Ci auguriamo di poterla accogliere di nuovo qualora i suoi progetti di viaggio la dovessero di nuovo portare a Roma.
Cordialmente
Valerio Lefevre
F.O.M.
0points
0of 0voted this comment as helpful.
A stylish London hotel offering upscale dining, an indoor pool and a spa.
Crowne Plaza® London Docklands hotel offers stylish accommodation a six-minute walk from the ExCeL London exhibition centre. London City Airport is a 10-minute cab ride from the hotel. The O2 arena is 15 minutes away by the IFS Cloud Cable Car car over the Thames; Custom House Elizabeth Line station and Royal Victoria DLR station is only five minutes' walk away. From there, trains can whisk you to Canary Wharf in 15 minutes or to Bank station in the City in 25 minutes.
You can host conferences for up to 275 people in our eight flexible meeting rooms, with natural light, AV equipment and free Wi-Fi. There's a breakout area for networking, and our Crowne Plaza Meetings Director can manage all the little details.
After a busy day, you can swim a few lengths of the indoor pool, work up a sweat in the fully equipped gym or book a beauty treatment in the spa. If you have time, ride the IFS Cloud Cable Car over the river to check out The O2's buzzing bars and restaurants.
The airy Docklands Bar & Grill serves breakfast, as well as juicy steaks, burgers and international dishes for lunch and dinner. Enjoy views over the docks from the covered terrace. Relax with a glass of wine or a cocktail in our modern bar, or take it really easy and order from our 24-hour room-service menu.
Overall1 out of 5
Stay on business from the north
By Insomniac for the night !
from Edinburgh, City of Edinburgh, UK
Flew down to city airport and good location, 3 stops on the DLR. the hotel is clean and rooms good but what is going on with the reception staff !
Check in :.
recognised as a spire member so started ok. Then was offered welcome points or a drink. Chose the points and actually chatted for a while on this topic. But 7 working days later still not appeared ( the IHG site says wait up to 5 days ). That is poor.
Check out :
Needed to change the billing address to my company location and add a VAT number. I do this most weeks in IHG hotels with no problem. Seemed to take an age till somebody helped the person manning the reception how to accomplish this pretty easy ask.
That is also poor.
Check in :.
recognised as a spire member so started ok. Then was offered welcome points or a drink. Chose the points and actually chatted for a while on this topic. But 7 working days later still not appeared ( the IHG site says wait up to 5 days ). That is poor.
Check out :
Needed to change the billing address to my company location and add a VAT number. I do this most weeks in IHG hotels with no problem. Seemed to take an age till somebody helped the person manning the reception how to accomplish this pretty easy ask.
That is also poor.
So the hotel is ok. The reception is poor. For a crowne plaza you need to improve
Posted byEurope
on12 February 2017
Dear Guest,
Thank you kindly for taking the time and sharing your feedback with us. We are glad you liked our hotel and your check in experience. Our apology for the misunderstanding on your check out. We hope you give us another chance to restore your faith in our services.
Kind Regards,
Viktor Stepanov
Guest Service Manager
Kind Regards,
Viktor Stepanov
Guest Service Manager
0points
0of 0voted this comment as helpful.
Convenient & Comfortable Hotel Near Wembley Stadium
A contemporary London hotel located steps away from the electric atmosphere of Wembley Park, with both the iconic Wembley Stadium and The SSE Arena on our doorstep. With 336 guest rooms and 7 flexible meeting and events spaces accommodating up to 700 guests, Holiday Inn London - Wembley hotel is perfect for both business and leisure guests alike.
Next door you’ll find London Designer Outlet, Cineworld and the latest addition to the area, Troubadour Wembley Park Theatre. With both Wembley Park and Wembley Central Station’s a short walk away, you can be transported into central London with ease or conjure up some magic at Warner Bros. Studio Tour, the home of Harry Potter, a 40-minute drive away.
As well as a fantastic location, our Wembley Stadium hotel provides all the amenities you need to ensure a relaxing and comfortable stay. Free Wi-Fi, power showers, satellite TV and a choice of pillows to ensure a great night’s sleep come as standard. Suites come with extra living space and our family rooms with sofa beds means children under 13 stay and dine for free. Breakfast and all-day dining are served in The Arch Restaurant or grab a coffee to go from our 24/7 coffee shop.
Overall5 out of 5
Nice room with a comfortable bed and excellent service
By Nikki
from London
Nothing else to say .....sorry................................
Posted byEurope
on12 February 2017
Dear Nikki,
Thank you for the 5* review. We hope that you are able to visit us again in the near future.
0points
0of 0voted this comment as helpful.
Riverside hotel with free Wi-Fi and breakfast included. Holiday Inn Express® Sheffield City Centre hotel offers a convenient location a five-minute walk from the Fitzalan Square tram stop . You can also walk to the Sheffield train station , just 10 minutes away. If you’re driving in, there’s on-site parking , and Junction 33 of the M1 motorway is 5 miles away. Enjoy easy access to central shops, restaurants and the Sheffield Theatres , take a dip in the Ponds Forge Olympic pool or play around at the Hillsborough Golf Club . You can also indulge in some retail therapy at the nearby Meadowhall Shopping Centre . Here for work? Nearby businesses include Capita Plc , HSBC , and the Home Office . You can host events for up to 18 in the hotel's naturally lit meeting room . There’s also a Business Centre and complimentary use of PCs. At this hotel you can enjoy: - Free Wi-Fi - Express Start™ Breakfast included in the room rate - Free use of fitness centre and sauna next door - All Day Dining Guest rooms are full of special touches like blackout curtains and Smart TVs . Wake up to a hearty breakfast of scrambled eggs, bacon, sausages and baked beans , and enjoy a workout at the adjacent sister hotel. You can pop into the bar or head out to the patio for lunch, drinks, and snacks. Hot Costa coffee is available all day long.
Overall5 out of 5
Great Staff and Hotel
By george701
from North Yorkshire
Sheffield Express is great, the staff are exceptional and location is bang on, the quality of the hotel and rooms are tip top. Sheffield as a city is great and underestimated, give it at try and use the Holiday Inn Express, it will not disappoint
Posted byEurope
on12 February 2017
Dear Guest
Thank you for your review of the hotel, I am pleased you enjoyed your stay with us and I hope you come back to stay again in the near future. I would also like to thank you for being a platinum elite member and for your loyalty to the brand. I will pass on your comments to the staff as they take great pride in their customer service and will be very pleased you enjoyed your stay.
Kind Regards
Gemma Berry
Operations Manager
Thank you for your review of the hotel, I am pleased you enjoyed your stay with us and I hope you come back to stay again in the near future. I would also like to thank you for being a platinum elite member and for your loyalty to the brand. I will pass on your comments to the staff as they take great pride in their customer service and will be very pleased you enjoyed your stay.
Kind Regards
Gemma Berry
Operations Manager
0points
0of 0voted this comment as helpful.
Riverside hotel with free Wi-Fi and breakfast included. Holiday Inn Express® Sheffield City Centre hotel offers a convenient location a five-minute walk from the Fitzalan Square tram stop . You can also walk to the Sheffield train station , just 10 minutes away. If you’re driving in, there’s on-site parking , and Junction 33 of the M1 motorway is 5 miles away. Enjoy easy access to central shops, restaurants and the Sheffield Theatres , take a dip in the Ponds Forge Olympic pool or play around at the Hillsborough Golf Club . You can also indulge in some retail therapy at the nearby Meadowhall Shopping Centre . Here for work? Nearby businesses include Capita Plc , HSBC , and the Home Office . You can host events for up to 18 in the hotel's naturally lit meeting room . There’s also a Business Centre and complimentary use of PCs. At this hotel you can enjoy: - Free Wi-Fi - Express Start™ Breakfast included in the room rate - Free use of fitness centre and sauna next door - All Day Dining Guest rooms are full of special touches like blackout curtains and Smart TVs . Wake up to a hearty breakfast of scrambled eggs, bacon, sausages and baked beans , and enjoy a workout at the adjacent sister hotel. You can pop into the bar or head out to the patio for lunch, drinks, and snacks. Hot Costa coffee is available all day long.
Overall5 out of 5
comfortable, clean and great value
By fredy1
from NE
clean, comfortable hotel and good food. Very convenient for Ponds Forge
Posted byEurope
on12 February 2017
Dear Guest
Thank you for your review of the hotel, I am pleased you enjoyed your stay and I hope we welcome you back to the hotel I the near future.
Kind Regards
Gemma Berry
Operations Manager
Thank you for your review of the hotel, I am pleased you enjoyed your stay and I hope we welcome you back to the hotel I the near future.
Kind Regards
Gemma Berry
Operations Manager
0points
0of 0voted this comment as helpful.
Holiday Inn® Maidenhead/Windsor is a modern hotel and is close to the M4 and only 20 minutes by car from Heathrow Airport (LHR). We’re just 6 miles from the centre of Windsor, and a direct train from Maidenhead station, a mile and a half away, can whisk you into London Paddington in 36 minutes. Have a day out with the kids at LEGOLAND® Windsor Resort or experience the excitement of horse racing at Ascot Racecourse, both within a short drive. If you’re planning a conference or big event, book one of our 10 flexible meeting rooms, which include a banquet room with space for 350 guests. Refreshments and tasty catered meals are available on request. At our Maidenhead hotel guests can enjoy: Complimentary onsite parking, Free WiFi, 24-hour room service. Savour a delicious full English breakfast or evening meal in the newly renovated open lobby, and meet friends over a snack or a Starbucks coffee. Swim laps in our heated indoor swimming pool, lounge around in our whirlpool hot tub, work out in the gym or simply relax in the sauna and steam room. Thoughtful touches like a pillow menu, mini-fridge and coffeemaker in our rooms and suites help ensure a comfortable visit, and Kids Stay and Eat Free.
Overall4 out of 5
Good Hotel
By Amit27
from New Delhi,India
Nice hotel to stay.Front office executives are good and helpful.
Posted byEurope
on12 February 2017
Dear Amit 27
Thank you for your positive review. Great to hear you had a good time while you stayed with us. Hope we cam welcome you back again.
Georgina Vickery
Receptionist
Thank you for your positive review. Great to hear you had a good time while you stayed with us. Hope we cam welcome you back again.
Georgina Vickery
Receptionist
0points
0of 0voted this comment as helpful.
Riverside hotel with free Wi-Fi and breakfast included. Holiday Inn Express® Sheffield City Centre hotel offers a convenient location a five-minute walk from the Fitzalan Square tram stop . You can also walk to the Sheffield train station , just 10 minutes away. If you’re driving in, there’s on-site parking , and Junction 33 of the M1 motorway is 5 miles away. Enjoy easy access to central shops, restaurants and the Sheffield Theatres , take a dip in the Ponds Forge Olympic pool or play around at the Hillsborough Golf Club . You can also indulge in some retail therapy at the nearby Meadowhall Shopping Centre . Here for work? Nearby businesses include Capita Plc , HSBC , and the Home Office . You can host events for up to 18 in the hotel's naturally lit meeting room . There’s also a Business Centre and complimentary use of PCs. At this hotel you can enjoy: - Free Wi-Fi - Express Start™ Breakfast included in the room rate - Free use of fitness centre and sauna next door - All Day Dining Guest rooms are full of special touches like blackout curtains and Smart TVs . Wake up to a hearty breakfast of scrambled eggs, bacon, sausages and baked beans , and enjoy a workout at the adjacent sister hotel. You can pop into the bar or head out to the patio for lunch, drinks, and snacks. Hot Costa coffee is available all day long.
Overall4 out of 5
Great central location
By M Bell
from Bridlington
This Holiday inn is in a great central location although get there early as parking is a real problem if the Hotel is busy but there are places close by.
Posted byEurope
on12 February 2017
Dear Guest
Thank you for your review of the hotel, I am pleased you enjoyed your stay with us, we do have additional parking at our sister hotel next door so you should always be able to park. I hopw we welcome you back to stay with us again in the future.
Kind Regards
Gemma Berry
Operations Manager
Thank you for your review of the hotel, I am pleased you enjoyed your stay with us, we do have additional parking at our sister hotel next door so you should always be able to park. I hopw we welcome you back to stay with us again in the future.
Kind Regards
Gemma Berry
Operations Manager
0points
0of 0voted this comment as helpful.