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Europe's Reviews
 
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Europe's Review Comments
 
Welcoming hotel in Helsinki's business district with fast free Wi-Fi and excellent transport links. Holiday Inn® Helsinki West - Ruoholahti hotel is in a bustling business district near the sea, minutes away from West Harbour. This smart hotel is a 30-minute drive from Helsinki Airport (HEL). For connections across the city, there are choices of handy bus and tram stops nearby. The hotel's new meeting room can host up to 24 guests, and events at the Messukeskus Expo Centre are easily accessible by car or taxi. The Cable Factory and the new Dance House Helsinki are a short walk away. For entertainment, Salmisaari Sports Centre and Ruoholahti shopping mall are all close by. The City Centre and all attractions of Helsinki like the National Gallery, the Amos Rex and all major shopping venues, can be reached in a few minutes from Ruoholahti Metro Station. At this hotel you can enjoy: Fast free Wi-Fi, 24-hour E-Bar and secure on-site parking. Modern rooms feature pillow menus for your comfort, and kids stay and eat free. After work or sightseeing, indulge in a relaxing visit to the evening sauna or energise in the mini-gym. You can meet with friends and colleagues in the new Open Lobby, and savour delicious Finnish and international dishes from our All Day Menu.
 
Overall
5 out of 5
5 out of 5
酒店不错
By stern2017
住的位置离公司近,附近交通便利,有地铁、有轨电车、公交。服务也不错。酒店也有不少中文标识,也支持支付宝。
Customer avatar
Posted by
on1 February 2017
Dear valued IHG Rewards Club member stern2017, Thank you so much for your stay and for your wonderful feedback. I'm very happy to hear that our efforts to serve our Chinese guests as well by offering Union Pay payment method as well as some Chinese style breakfast items is appreciated and valued. Caring service and cleanliness are our main values.
I do thank you so much for taking this time to share your opinion and pointing out the high value of the service minded employees that really do care. I’m very proud and honored to pass your
fantastic regards to all of our staff members as well and let them know how much you value the service provided and want to share it as well.
Hoping you’ll have more such experiences within Holiday Inn hotels & resorts worldwide in the future too.
Welcome back again soon.
Kindest regards,
Armi Hatakka
General Manager
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Edinburgh – Leith Waterfront is located on the outskirts of the city, in the cool harbour neighbourhood of Leith, also known as The Shore. Edinburgh Waverley train station is within easy reach and Edinburgh Airport (EDI) is 25 minutes away. Catch trams into the city centre from opposite the hotel. On-site parking is 10 GBP per night and spaces are limited. Stroll along to the Royal Yacht Britannia and explore the former yacht of Queen Elizabeth II. Delve into Scotland’s rich history at the magnificent Edinburgh Castle, then wander through the cobbled streets of the Old Town to visit the Scott Monument and the National Museum of Scotland. Watch live debates and MSPs questions at the Scottish Parliament Building or tour the Palace of Holyroodhouse, The King’s official residence in Edinburgh. Ocean Terminal shopping centre is a short walk away, while Princes Street and St James Quarter offer the best from high-street to luxury fashion and beauty. Multrees Walk is home to the iconic Harvey Nichols. For entertainment, catch a comedy or theatre show at the Edinburgh Playhouse, two miles away. Relax after a busy day in your room with a flat-screen TV and en-suite with shower. Enjoy a free buffet breakfast each morning before heading out for the day. Order light bites and coffees throughout the day and grab a pizza in the evening from our menu. Relax with drinks from the bar in our Great Room and catch up with free Wi-Fi.
 
Overall
4 out of 5
4 out of 5
Clean room, friendly staff
By Polgara
Clean room, friendly staff. Tea/coffee available in the room and in the lounge 24/7. The bar a bit pricey but plenty of options nearby. Good location, bus just outside to the city centre.
Customer avatar
Posted by
on1 February 2017
Dear Polgara
Thank you for reviewing your recent stay. I am delighted to learn you found your room clean and that the staff friendly. I note your comments about the bar prices and we try to be competitive with the other bars in the area.
I hope we will be given the opportunity to welcome you back again soon.
Best regards
Douglas, Guest Service Manager
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Edinburgh – Leith Waterfront is located on the outskirts of the city, in the cool harbour neighbourhood of Leith, also known as The Shore. Edinburgh Waverley train station is within easy reach and Edinburgh Airport (EDI) is 25 minutes away. Catch trams into the city centre from opposite the hotel. On-site parking is 10 GBP per night and spaces are limited. Stroll along to the Royal Yacht Britannia and explore the former yacht of Queen Elizabeth II. Delve into Scotland’s rich history at the magnificent Edinburgh Castle, then wander through the cobbled streets of the Old Town to visit the Scott Monument and the National Museum of Scotland. Watch live debates and MSPs questions at the Scottish Parliament Building or tour the Palace of Holyroodhouse, The King’s official residence in Edinburgh. Ocean Terminal shopping centre is a short walk away, while Princes Street and St James Quarter offer the best from high-street to luxury fashion and beauty. Multrees Walk is home to the iconic Harvey Nichols. For entertainment, catch a comedy or theatre show at the Edinburgh Playhouse, two miles away. Relax after a busy day in your room with a flat-screen TV and en-suite with shower. Enjoy a free buffet breakfast each morning before heading out for the day. Order light bites and coffees throughout the day and grab a pizza in the evening from our menu. Relax with drinks from the bar in our Great Room and catch up with free Wi-Fi.
 
Overall
5 out of 5
5 out of 5
Great location ,good value,friendly helpful staff
By Jimbo from Falkirk
This a great location for many restaurants locally and we have walked up into central Edinburgh for a night out. There is a bus stop at the Hotel which makes it very east to visit Edinburgh city.Good shopping /pictures at Ocean terminal.Comfortsble friendly hotel
Customer avatar
Posted by
on1 February 2017
Dear Jimbo
We greatly appreciate your positive review, following your recent stay. It is good to see you liked the location and found everyone to be friendly
We look forward to welcoming you back again soon.
Best regards
Douglas, Guest Service Manager
0points
0of 0voted this comment as helpful.
 
Welcoming hotel in Helsinki's business district with fast free Wi-Fi and excellent transport links. Holiday Inn® Helsinki West - Ruoholahti hotel is in a bustling business district near the sea, minutes away from West Harbour. This smart hotel is a 30-minute drive from Helsinki Airport (HEL). For connections across the city, there are choices of handy bus and tram stops nearby. The hotel's new meeting room can host up to 24 guests, and events at the Messukeskus Expo Centre are easily accessible by car or taxi. The Cable Factory and the new Dance House Helsinki are a short walk away. For entertainment, Salmisaari Sports Centre and Ruoholahti shopping mall are all close by. The City Centre and all attractions of Helsinki like the National Gallery, the Amos Rex and all major shopping venues, can be reached in a few minutes from Ruoholahti Metro Station. At this hotel you can enjoy: Fast free Wi-Fi, 24-hour E-Bar and secure on-site parking. Modern rooms feature pillow menus for your comfort, and kids stay and eat free. After work or sightseeing, indulge in a relaxing visit to the evening sauna or energise in the mini-gym. You can meet with friends and colleagues in the new Open Lobby, and savour delicious Finnish and international dishes from our All Day Menu.
 
Overall
4 out of 5
4 out of 5
Cene in Hotel
By Luca230697 from Milano Italy
Suggerisco di variare un po' di piu' il menu'. Ormai sono quasi sei anni che vengono proposte sempre le solite cose
Customer avatar
Posted by
on1 February 2017
Dear valued IHG Rewards Spire Elite member Luca230697, Thank you for your stay again and for your very kind and informative freedback. I do apologize that we have not been able to provide any more variety during the past years when our á la carte menu is in question but now I have some great news and I'm happy to inform you that we shall publish our new menu 7th of March 2017 already. Welcome to taste and share your opinion. Thank you also for pointing out the high value of our service minded and caring employees. I have the greatest pleasure to pass your thanks to them as well.
Welcome back again soon.
Kindest regards,
Armi Hatakka
General Manager
0points
0of 0voted this comment as helpful.
 
Smartly designed Watford Junction hotel with inclusive breakfast and easy access to London Holiday Inn Express® London - Watford Junction hotel is just steps from Watford Junction train station. Trains reach London's Euston Station in about 20 minutes, and only 15 minutes by train to reach Wembley Stadium . Heathrow Airport (LHR) is a 45-minute drive . Central Watford shopping and dining are a short walk away. A shuttle from Watford Junction bus station carries Harry Potter fans young and old to the Warner Bros. Studio Tour . Walk 10 minutes to the Atria Watford shopping centre , or take a breezy stroll along the Grand Union Canal . Two well-equipped, naturally lit meeting rooms make it easy to organise small seminars. Catering options range from fresh coffee and biscuits to a hot lunch. At this hotel you can enjoy: - Free Wi-Fi - Express Start™ Breakfast included in the room rate - All Day Dining - Competitive parking rates Spacious, streamlined Next Generation rooms offer comfortable bedding, plus thoughtful touches like blackout curtains, bedside USBs and Smart TVs . Double rooms with sofa beds are perfect for families. Start the day with a hearty breakfast , including scrambled eggs, bacon, sausage and beans, and end it with a drink in the bar. A tasty dinner awaits you in the open-plan Great Room lobby .
 
Overall
5 out of 5
5 out of 5
London trip
By Iananddi from Languedoc,France
This hotel is ideally situated for that trip into London, right next to Watford Junction Station - but with very good double glazing so you don't hear the trains! Reasonably priced car park adjacent to the hotel as well. Perfect.
Customer avatar
Posted by
on1 February 2017
Many thanks for your wonderful review. It is good to hear that the newly installed secondary glazing works well and you did not hear any noise from the train station.
Best regards,
Gaby
0points
0of 0voted this comment as helpful.
 
 Crowne Plaza Hotels & Resorts Amsterdam - Schiphol
Crowne Plaza Hotels & Resorts Amsterdam - Schiphol
Crowne Plaza Amsterdam - Schiphol befindet sich in Hoofddorp , nur 4 Minuten (per Zug) vom Internationalen Flughafen Amsterdam Schiphol entfernt. Das Stadtzentrum Hoofddorp ist in Laufreichweite und bietet Einkaufsm glichkeiten und Restaurants. Im 40 Minuten-Takt werden Shuttle zum Flughafen und auf Anfrage ins nahe gelegene Gesch ftszentrum angeboten. Das Hotel hat 242 Zimmer und bietet eine exklusive Club Lounge , Restaurant und Bar und den Sunflower Freizeit Club , Fitnessraum und Solarium. Der Tagungsbereich mit 13 voll ausgestatteten Veranstaltungsr umen erm glicht Veranstaltungen f r bis zu 450 Personen. Wir organisieren gerne die Einzelheiten w hrend Sie Ihren Aufenthalt im Crowne Plaza Amsterdam - Schiphol genie en, dem Platz wo Sie tagen und entspannen k nnen.
 
Overall
3 out of 5
3 out of 5
building works in lobby
By bobb from london
the lobby was being extensively remodelled when I arrived- no prior warning
Customer avatar
Posted by
on1 February 2017
Dear bobb,
Thank you very much for sharing your personal experiences with us by leaving a review on our website. As an IHG® Platinum Elite Rewards Club Member, we truly value your feedback. This winter we upgraded our hotel. Despite the fact that we tried to minimise the disturbance during this Great Upgrade we do apologise for the inconvenience during your stay. Please feel free to contact me at sales.amsterdam@lhmeu.com so I can provide additional assistance. We do hope to welcome you back to Crowne Plaza Amsterdam - Schiphol for a second chance and to show you our improved hotel.
Sincerely,
Pascal Aartman
General Manager
0points
0of 0voted this comment as helpful.
 
Located just seconds from the M1, the Holiday Inn Express® Northampton - South offers a handy base for business and leisure travel. Drive to Birmingham Airport and Luton Airport in under an hour. Catch trains from Northampton station, five miles away, or head on the nearby M1 if you’ve got the car. On-site parking is free for guests. Watch British Motor Racing events at Silverstone Circuit, a 20-minute drive away, or cheer on Northampton FC at Sixfields Stadium. For a change of pace, explore the beautiful gardens of Woburn Abbey or visit the Grade 1 listed Althorp Estate, 10 miles from the hotel. Discover a variety of shops and rich local history in Northampton town centre. Fancy a show? Grab tickets for the Royal and Derngate Theatre. Get down to business at major companies in Brackmills Industrial Estate and Moulton Park Industrial Estate, close to the hotel. Book events for up to 70 people with our seven air-conditioned meeting rooms. Order an evening meal and drink from the bar and relax in the hotel lounge, with free Wi-Fi. Before you set off, savour a free breakfast buffet, which includes bacon baps, coffee and a to-go option for those in a rush.
 
Overall
5 out of 5
5 out of 5
Great clean hotel in convenient lication
By Helen from Warrington cheshire
This hotel is fabulously clean and convenient. Shower fantastic. Bed beautifully comfortable. Only one observation was scrambled egg not good either morning. A boiled egg would have been much appreciated but not on offer when we asked. Therefore no cooked breakfast.
Customer avatar
Posted by
on1 February 2017
Dear Guest,
Thank you for your lovely review of the Holiday Inn Express Northampton. We value all of our Guests feedback and will always look to improve where we can.
We hope you visit again in the future,
Sarah
General Manager
0points
0of 0voted this comment as helpful.
 
 Crowne Plaza Hotels & Resorts Colchester - Five La
Crowne Plaza Hotels & Resorts Colchester - Five La
" Ein Hotel auf dem Land nahe Colchester und Maldon, mit zwei Golfpl tzen, Nachtclub und Fitness-Center Das Crowne Plaza Resort Colchester - Five Lakes Hotel bietet seinen G sten ultimativen Komfort und liegt weniger als eine halbe Autostunde von Colchester Castle sowie der A12 entfernt. Unsere G ste erwartet eine ppig gr ne Anlage mit knapp 130 Hektar Land, Golf-, Tennis- und Squashpl tzen sowie guten Verbindungen zu den Bahnh fen Witham und Colchester , die beide nur 20 Minuten entfernt liegen. Genie en Sie die friedvolle Szenerie rund um das Hotel und die N he zu Colchester. Der Colchester Zoo ist in 15 Fahrminuten erreicht. Die Marmeladenfabrik Wilkin & Sons in Tiptree verkauft s e Aufstriche. Das Hotel bietet kostenfreies WLAN und verf gt ber 15 elegante Tagungsr ume f r gesch ftliche Treffen oder Events. Unser Crown Plaza Meetings Director assistiert bei technischen und organisatorischen Fragen. Eine Arena bietet Platz f r bis zu 4.000 Personen und der Parkplatz kann 550 Fahrzeuge aufnehmen. Weitere Stellfl chen sind auf Anfrage verf gbar. In unserem Innenpool k nnen Sie ein paar Bahnen schwimmen. Das Fitness-Center , die Tennispl tze und das Spa bieten sich an, um Ihre Trainingseinheiten zu absolvieren, bevor Sie es sich bei einer k stlichen Mahlzeit in der Brasserie1 oder dem Grill Room munden lassen. "
 
Overall
4 out of 5
4 out of 5
Football team
By Dsitton from Harlow
We were placed opposite a very noisy football team. I felt this was not very well planned by the hotel. I had to complain to reception twice
Customer avatar
Posted by
on1 February 2017
Thank you first of all for choosing Crowne Plaza Resort Colcheser - Five Lakes.
I can confirm that following your earlier communication, we have emailed you privately on your concerns and again offer our apologies.
With kind regards
Gayleen Burkhardt
Executive Office
0points
0of 0voted this comment as helpful.
 
 Crowne Plaza Hotels & Resorts Amsterdam - Schiphol
Crowne Plaza Hotels & Resorts Amsterdam - Schiphol
Crowne Plaza Amsterdam - Schiphol befindet sich in Hoofddorp , nur 4 Minuten (per Zug) vom Internationalen Flughafen Amsterdam Schiphol entfernt. Das Stadtzentrum Hoofddorp ist in Laufreichweite und bietet Einkaufsm glichkeiten und Restaurants. Im 40 Minuten-Takt werden Shuttle zum Flughafen und auf Anfrage ins nahe gelegene Gesch ftszentrum angeboten. Das Hotel hat 242 Zimmer und bietet eine exklusive Club Lounge , Restaurant und Bar und den Sunflower Freizeit Club , Fitnessraum und Solarium. Der Tagungsbereich mit 13 voll ausgestatteten Veranstaltungsr umen erm glicht Veranstaltungen f r bis zu 450 Personen. Wir organisieren gerne die Einzelheiten w hrend Sie Ihren Aufenthalt im Crowne Plaza Amsterdam - Schiphol genie en, dem Platz wo Sie tagen und entspannen k nnen.
 
Overall
4 out of 5
4 out of 5
Refurbishment underway
By EDB1 from UK
Currently work going on in IHG lounge and reception. Be prepared... but overall hotel up to par.
Customer avatar
Posted by
on1 February 2017
Dear EDB1,
Thank you for sharing your feedback with us by leaving a review on our site. As an IHG® Rewards Club Member, we truly value your feedback. This winter we upgraded our hotel. Despite the fact that we tried to minimise the disturbance during this Great Upgrade we do apologise for the inconvenience during your stay. Please feel free to contact me at sales.amsterdam@lhmeu.com so I can provide additional assistance. We do hope to welcome you back to Crowne Plaza Amsterdam - Schiphol for a second chance and to show you our improved hotel.
Sincerely,
Pascal Aartman
General Manager
0points
0of 0voted this comment as helpful.
 
 Crowne Plaza Hotels & Resorts Colchester - Five La
Crowne Plaza Hotels & Resorts Colchester - Five La
" Ein Hotel auf dem Land nahe Colchester und Maldon, mit zwei Golfpl tzen, Nachtclub und Fitness-Center Das Crowne Plaza Resort Colchester - Five Lakes Hotel bietet seinen G sten ultimativen Komfort und liegt weniger als eine halbe Autostunde von Colchester Castle sowie der A12 entfernt. Unsere G ste erwartet eine ppig gr ne Anlage mit knapp 130 Hektar Land, Golf-, Tennis- und Squashpl tzen sowie guten Verbindungen zu den Bahnh fen Witham und Colchester , die beide nur 20 Minuten entfernt liegen. Genie en Sie die friedvolle Szenerie rund um das Hotel und die N he zu Colchester. Der Colchester Zoo ist in 15 Fahrminuten erreicht. Die Marmeladenfabrik Wilkin & Sons in Tiptree verkauft s e Aufstriche. Das Hotel bietet kostenfreies WLAN und verf gt ber 15 elegante Tagungsr ume f r gesch ftliche Treffen oder Events. Unser Crown Plaza Meetings Director assistiert bei technischen und organisatorischen Fragen. Eine Arena bietet Platz f r bis zu 4.000 Personen und der Parkplatz kann 550 Fahrzeuge aufnehmen. Weitere Stellfl chen sind auf Anfrage verf gbar. In unserem Innenpool k nnen Sie ein paar Bahnen schwimmen. Das Fitness-Center , die Tennispl tze und das Spa bieten sich an, um Ihre Trainingseinheiten zu absolvieren, bevor Sie es sich bei einer k stlichen Mahlzeit in der Brasserie1 oder dem Grill Room munden lassen. "
 
Overall
5 out of 5
5 out of 5
Excellent Hotel
By lauralondon from London
Hotel was excellent, good Cannot wait to return in the summer.
Customer avatar
Posted by
on1 February 2017
We are all so very pleased that you found your visit to Crowne Plaza Resort Colchester - Five Lakes to be an enjoyable experience.
Looking forward to welcoming you back in the future.
With kind regards
Gayleen Burkhard
Executive Office
0points
0of 0voted this comment as helpful.
 
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