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- First review comment31 January 2017
- Last review comment20 April 2025
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Europe's Reviews
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Europe's Review Comments
Situated at one of London’s most prestigious addresses, InterContinental London Park Lane embodies the epitome of refined luxury and timeless elegance. Overlooking the iconic Royal Parks and set in the heart of Mayfair, our hotel seamlessly blends classic heritage with contemporary sophistication. From award-winning seasonal cuisine to our tranquil spa, every detail is crafted to deliver an unparalleled experience.
Overall
5 out of 5
One of the Best
By David1966
from Bedfordshire, UK
Top-grade hotel. Possibly the best I've even stayed at. Unbeatable location and superior staff.
Posted byEurope
on9 February 2017
Dear David1966,
Thank you for taking the time to share your experience with us after your most recent stay at InterContinental London Park Lane.
I am delighted to hear the hotel as well as service from our team met all your needs and expectations and it is comments like this that they strive towards every day. I could not agree with you more that we are lucky to be in such a convenient location for our guests to see what the city of London has to offer.
David1966, we all look forward to having another opportunity to welcome you in the not too distant future.
Kind regards,
Caroline Jillings
Director of Rooms
Director of Rooms
0points
0of 0voted this comment as helpful.
An emblematic property, with elegant rooms and luxurious décor, reflecting Madrid itself with its perfect combination of classic and contemporary elements. The InterContinental Madrid is a haven of comfort.
Sunday brunch in the palatial, marble-lined lobby; fine-dining, award-winning business facilities, and a 24-hour gym are just a few of the temptations on offer. A luxury property near to the city’s prestigious museums and shops.
Overall4 out of 5
a grand stay !!!
By Frankie
from Jordan
Nice Hotel !!! staff were very friendly and helpful !!! abit far from the city center...but in a quiet area..
Posted byEurope
on9 February 2017
Dear Frankie,
Thank you for taking the time to share your thoughts on The InterContinental Madrid.
I am delighted to learn that you had an enjoyable experience and it gives me great pleasure to read your kind words
on our perfect service and attentive staff.
I hope that we have the pleasure of welcoming you back in the very near future.
I am delighted to learn that you had an enjoyable experience and it gives me great pleasure to read your kind words
on our perfect service and attentive staff.
I hope that we have the pleasure of welcoming you back in the very near future.
Sincerely,
Manrique Rodríguez
General Manager
General Manager
0points
0of 0voted this comment as helpful.
The Holiday Inn® Rome Eur Parco dei Medici hotel offers 316 spacious rooms to suit both business and leisure visitors. Reach the Colosseum and Vatican City in 25 minutes with a taxi or catch a train from nearby Muratella station to the city centre. The hotel's scheduled shuttle bus takes you to Leonardo da Vinci - Fiumicino Airport (€10 pp). The hotel runs a scheduled shuttle to the city centre (Piramide Metro Station) and the Fiera di Roma exhibition centre, too. Here on business? The flexible yet comfortable seating options in the new Open Lobby provide the right environment to mix business with pleasure. The hotel has free Wi-Fi, a Business Centre and 19 stylish meeting spaces that can accommodate up to 600 people. The offices of WFP, ExxonMobil and Wind are all close by, as is the EUR business district. Explore Rome's sights, such as the Trevi Fountain, Spanish Steps and Pantheon, all within 30 minutes by public transport from the hotel. Soak up the sun at Ostia beach, 23 km away. Shopping centres and a multiplex cinema are nearby. A pillow menu and room service help this recently refurbished Rome property feel like home. Enjoy steaks and Italian wine in the totally refurbished La Serra restaurant. Don't skip the fitness routine and enjoy the Fitness Centre with a sauna and, in the summer, two outdoor pools. Sip a drink at the cosy lounge bar in the brand-new Open Lobby. Kids stay and eat free!
Overall5 out of 5
Business stay in Rome
By Icos1
from Bergamo
I have appreciated the location and service available at the hotel
Posted byEurope
on9 February 2017
Dear Icos1,
Thank you for your review. We do appreciate your comments and we are glad that your stay has been comfortable. We will share your positive words with all the staff.
Hope to have you again as one of our best guests very soon.
With kind regards
Roberta S.
Assistant to the General Manager & Guest Relations Manager
Thank you for your review. We do appreciate your comments and we are glad that your stay has been comfortable. We will share your positive words with all the staff.
Hope to have you again as one of our best guests very soon.
With kind regards
Roberta S.
Assistant to the General Manager & Guest Relations Manager
0points
0of 0voted this comment as helpful.
A refined Glasgow business hotel with conference space for 800 delegates and a spa The Crowne Plaza Glasgow is situated along the River Clyde, in a central yet quieter area of Glasgow, west of the heart of Glasgow City Centre, making it close enough but not within the immediate hustle and bustle. The hotel is particularly convenient for those attending events at the SEC Centre, OVO Hydro, or the SEC, all of which are right next door. You’ll find us in a striking, glass tower with Glasgow Airport only a 15-minute drive away, we offer convenient parking on site. Direct trains from the nearby Exhibition Centre station take 5 minutes to reach Central station in the city centre. Alternatively, it is a 30-minute walk to the city centre or a 10-minute taxi ride. Entertain your clients in flexible meeting spaces ranging from chic private boardrooms to impressive event suites. Our Meetings Director is on hand to help with all the details, and there’s a Conference Café where guests can take a break. Elegant bedrooms have breathtaking city and river views. Book a Club Room or Suite for access to the Club Lounge. After work, savour a juicy steak while gazing out of the floor-to-ceiling windows in the Mariner Restaurant, or join colleagues for a glass of wine in the Mariner Lounge. Please note: The hotel is located outside the Low Emission Zone (LEZ).
Overall3 out of 5
Bang Average
By Stuart
from Aberdeen
I think the hotel is lucky to have the location near the hydro / secc as it will always have trade due to people attending the venues for concerts etc . Otherwise it would struggle to get the rates as it is a fairly average hotel
Posted byEurope
on9 February 2017
Dear Stuart
Thank you for taking the time to review your visit and I am sorry to note that we did not exceed expectations on this occasion. Your feedback is essential for us to be able to improve our product and service and I am grateful for the time you have taken to share your comments.
Kind regards
Dominic McVey
General Manager
Thank you for taking the time to review your visit and I am sorry to note that we did not exceed expectations on this occasion. Your feedback is essential for us to be able to improve our product and service and I am grateful for the time you have taken to share your comments.
Kind regards
Dominic McVey
General Manager
0points
0of 0voted this comment as helpful.
Just a stroll away from the city centre.
Crowne Plaza Amsterdam-South is located in the south of Amsterdam, just a five-minute walk from Amsterdam Zuid station, which connects guests to the city center within 10 minutes by metro. Art fans are just 10 minutes away from the masterpieces at the Van Gogh and Rijksmuseum. Bikes are available at the hotel to explore the city like a local.
The hotel offers modern design accommodation with free Wi-Fi, fitness facilities, a business corner and a convenience store in the lobby. Every morning, a full American breakfast with live cooking is served. Visit the Manhattan Lounge Bar for a coffee, some cake and later in the day a tasty cocktail with delicious food.
The spacious hotel rooms offer luxurious beds, a pillow menu to guarantee a good night's sleep, a comfortable seating area, coffee and tea facilities, air-conditioning, ironing facilities and a large modern bathroom with either a bathtub or walk-in shower. Windows in each hotel room can be opened for some fresh air.
Whether you are hosting a convention, a brainstorm session or after-work drinks, our centrally located venue and on-site catering will exceed your expectations. With ten flexible meeting rooms, featuring natural daylight, Crowne Plaza can seat up to 145 delegates in theater style.
Overall5 out of 5
Crown Plaza Soth Ideal für einen Amsterdam Städte-trip
By kappes
from Germany, Gaggenau
Rundum zufrieden....................
Strassenbahn, Nr. 5, in der Nähe, max. 5 Minuten Fußmarsch.
Strassenbahn, Nr. 5, in der Nähe, max. 5 Minuten Fußmarsch.
Posted byEurope
on9 February 2017
Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen,
Nicole Turnhout - ammerlaan
General Manager
General Manager
0points
0of 0voted this comment as helpful.
Just a stroll away from the city centre.
Crowne Plaza Amsterdam-South is located in the south of Amsterdam, just a five-minute walk from Amsterdam Zuid station, which connects guests to the city center within 10 minutes by metro. Art fans are just 10 minutes away from the masterpieces at the Van Gogh and Rijksmuseum. Bikes are available at the hotel to explore the city like a local.
The hotel offers modern design accommodation with free Wi-Fi, fitness facilities, a business corner and a convenience store in the lobby. Every morning, a full American breakfast with live cooking is served. Visit the Manhattan Lounge Bar for a coffee, some cake and later in the day a tasty cocktail with delicious food.
The spacious hotel rooms offer luxurious beds, a pillow menu to guarantee a good night's sleep, a comfortable seating area, coffee and tea facilities, air-conditioning, ironing facilities and a large modern bathroom with either a bathtub or walk-in shower. Windows in each hotel room can be opened for some fresh air.
Whether you are hosting a convention, a brainstorm session or after-work drinks, our centrally located venue and on-site catering will exceed your expectations. With ten flexible meeting rooms, featuring natural daylight, Crowne Plaza can seat up to 145 delegates in theater style.
Overall5 out of 5
Very nice
By Shelby D
The staff was very helpful with location, transportation, restuarants, etc. The rooms were nice as well and very close to the train station. We had a couple extra days at the end of a work trip and this was a nice place to stay and relax for a good value and get to down town easily.
Posted byEurope
on9 February 2017
Dear valued guest,
Thank you very much for reviewing your stay at Crowne Plaza Amsterdam- South.
It is fantastic that you enjoyed the room but more important that you experienced the sincere passion of our staff members to assist our guests into making their journey to a success. Positive guest feedback is a great motivation for all of us to continue to deliver excellent service.
Thank you again for your rewarding words and we hope to have the pleasure of welcoming you back soon.
With kind regards,
Nicole Turnhout - Ammerlaan
General Manager
General Manager
0points
0of 0voted this comment as helpful.
Crowne Plaza Hotels & Resorts Colchester - Five La
" Ein Hotel auf dem Land nahe Colchester und Maldon, mit zwei Golfpl tzen, Nachtclub und Fitness-Center Das Crowne Plaza Resort Colchester - Five Lakes Hotel bietet seinen G sten ultimativen Komfort und liegt weniger als eine halbe Autostunde von Colchester Castle sowie der A12 entfernt. Unsere G ste erwartet eine ppig gr ne Anlage mit knapp 130 Hektar Land, Golf-, Tennis- und Squashpl tzen sowie guten Verbindungen zu den Bahnh fen Witham und Colchester , die beide nur 20 Minuten entfernt liegen. Genie en Sie die friedvolle Szenerie rund um das Hotel und die N he zu Colchester. Der Colchester Zoo ist in 15 Fahrminuten erreicht. Die Marmeladenfabrik Wilkin & Sons in Tiptree verkauft s e Aufstriche. Das Hotel bietet kostenfreies WLAN und verf gt ber 15 elegante Tagungsr ume f r gesch ftliche Treffen oder Events. Unser Crown Plaza Meetings Director assistiert bei technischen und organisatorischen Fragen. Eine Arena bietet Platz f r bis zu 4.000 Personen und der Parkplatz kann 550 Fahrzeuge aufnehmen. Weitere Stellfl chen sind auf Anfrage verf gbar. In unserem Innenpool k nnen Sie ein paar Bahnen schwimmen. Das Fitness-Center , die Tennispl tze und das Spa bieten sich an, um Ihre Trainingseinheiten zu absolvieren, bevor Sie es sich bei einer k stlichen Mahlzeit in der Brasserie1 oder dem Grill Room munden lassen. "
Overall2 out of 5
Busy weekend
By Skates
from Essex
Check availability before booking to ensure its not busy. Avoid weekends if possible. Recommend if mid week stay. Rooms spa and facilities are of a high standard.
Posted byEurope
on9 February 2017
Thank you for choosing Crowne Plaza Resort Colchester - Five Lakes on this occasion and from your feedback, I am pleased to note that you were happy with the Spa, the hotel facilities and your accommodation. I do hope that based on this experience, we may welcome you back to Five Lakes in the future.
With kind regards
Gayleen Burkhardt
Executive Office
Executive Office
0points
0of 0voted this comment as helpful.
A stylish Edinburgh hotel next to Edinburgh Zoo, with an indoor pool and a fitness centre Near the M8 motorway, Holiday Inn® Edinburgh hotel is handy for the city centre and all its attractions. You can take a tour of the 16th-century, antique-furnished rooms at Holyrood Palace , official Scottish residence of the Queen, just a 20-minute bus ride from the hotel, or cheer on a game at Murrayfield Stadium , which hosts Scotland's rugby union home matches. The high street shops of the modern Gyle Shopping Centre are 10 minutes away by bus, from the stop just outside the hotel. Haymarket train station, also a short bus ride away, is served by trains across Scotland and the north of England. Here for work? You're a 10-minute drive from Edinburgh Park–based companies, or you can host meetings at the hotel in 14 flexible conference spaces with panoramic views. At this hotel you can enjoy: - Free WiFi - Limited free on-site parking - 24-hour room service - Kids stay and eat free Each welcoming room has a flat-screen TV and a pillow menu. Look forward to an invigorating power shower in the morning, or get energised with a visit to the well-equipped fitness room or indoor pool . Relax at day's end in the spa or sauna , then dine on European cuisine in the hotel's casual restaurant and chat over drinks in the relaxed lounge bar .
Overall3 out of 5
improve sound proofing
By Nomad
from Kent
Improve sound proofing. Fix doors. Improve food especially dinner and ensure no cobwebs in rooms.
Posted byEurope
on9 February 2017
Thank you for your feedback on your recent stay.
I am very sorry to learn of your disappointment and I will ensure that your feedback is passed onto both Housekeeping and our Food Service department to improve future standards.
I am very sorry to learn of your disappointment and I will ensure that your feedback is passed onto both Housekeeping and our Food Service department to improve future standards.
Kind Regards
Claire
claire.borthwick@hi-edinburgh.co.uk
Claire
claire.borthwick@hi-edinburgh.co.uk
0points
0of 0voted this comment as helpful.
Holiday Inn® Leamington Spa - Warwick is a family-friendly hotel, perfectly positioned just a 15-minute drive from the historic Warwick Castle. Offering free parking and All-Day Dining, the hotel provides easy access to the M40 motorway for trips to Oxford and London. Leamington Spa Station also offers direct trains to both cities.
Explore Shakespeare’s Birthplace in Stratford-upon-Avon, just 20 minutes away by car, or take a short drive to Royal Leamington Spa, known for its parks, shops, and Victorian-era baths. The hotel is conveniently located near businesses in Tachbrook Park, which are within walking distance.
With eight fully equipped meeting rooms, the hotel can host events for up to 70 guests. Enjoy free Wi-Fi, 24-hour room service, a Fitness Centre, and the Kids Stay and Eat Free offer.
Guest rooms boast fresh, contemporary designs, comfortable beds, and a pillow menu for a restful stay. In the Open Lobby, you can savour a variety of meals throughout the day, unwind with a coffee while catching up on the latest sports events, or simply bask in the inviting atmosphere.
Overall1 out of 5
Room 102 should not be used
By Anonymous
Appalling levels of noise all night and in the early morning from a combination of slamming doors downstairs (we were above reception) and mechanical noises from the boilers/pumps. A terrible nights sleep, especially when we paid extra for this "executive" room.
Staff were friendly, especially the receptionist, but the maintenance staff were incompetent - upon asking for some broken bulbs to be replaced in the room, they simply swapped some around. Will not return, and will tell others to avoid when visiting the area.
Staff were friendly, especially the receptionist, but the maintenance staff were incompetent - upon asking for some broken bulbs to be replaced in the room, they simply swapped some around. Will not return, and will tell others to avoid when visiting the area.
Posted byEurope
on9 February 2017
General Manager has responded to this reveiw via email as it also appeared on Heartbeat . We have made a note to ensure that this room is not allocated again.
-1point
0of 1voted this comment as helpful.
Crowne Plaza Hotels & Resorts Heidelberg City Cent
Upscale Heidelberg business hotel near the Old Town Crowne Plaza Heidelberg City Centre hotel is a 20-minute walk from the charming Old Town and a 5-minute tram ride from the main train station . A direct paid shuttle bus gets you to Frankfurt Airport (FRA) in around 50 minutes, and trams and buses stop outside the hotel. Heidelberg's Old Town is a baroque jewel, with narrow lanes linking charming squares like the Marktplatz . Nearby are the impressive ruins of Heidelberg Castle , which offer sweeping views across the Neckar river to Heidelberg University , the oldest in Germany. If you re planning an event, our 7 meeting rooms can hold up to 300 guests. Let our Crowne Plaza Meetings Director handle all the details. At this hotel you can enjoy: - Inclusive Wi-Fi - Easy access to power to keep you Completely Connected - A 24-hour fitness centre - On-site parking The all-day Westcoast restaurant serves a generous buffet breakfast and sophisticated international cuisine. If time is tight, choose from our Fast & Fresh menu. Our stylishly decorated rooms are a quiet haven, and our Sleep Advantage programme , with premium bedding and quiet zones, ensures a good night s sleep.
Overall4 out of 5
Fast perfekter Aufenthalt
By Petruno
from Bodensee
Die Zimmer sind etwas abgewohnt aber nicht störend.
Leider war nach zwei Tagen Aufenthalt noch immer Lippenstift am Zimmertelefon und Haare am Bettrand.
Auch im Schwimmbad waren morgens um sieben schon Haare im Duschbereich die vom Vortag sein mussten.
Ganz toll war der Ingwertee am Morgen (echt Klasse)
Leider war nach zwei Tagen Aufenthalt noch immer Lippenstift am Zimmertelefon und Haare am Bettrand.
Auch im Schwimmbad waren morgens um sieben schon Haare im Duschbereich die vom Vortag sein mussten.
Ganz toll war der Ingwertee am Morgen (echt Klasse)
Posted byEurope
on9 February 2017
Sehr geehrter Petruno,
vielen Dank dafür dass Sie sich für Ihren Aufenthalt in Heidelberg das Crowne Plaza ausgesucht haben. Vielen Dank auch für Ihre Kommentare in Bezug auf Minderleistungen in Ihrem Zimmer. Ich habe Ihre Kommentare zum Anlass genommen um mit den Abteilungsleitern zu besprechen. Ihre Kommentare helfen uns unsere Leistungen zu verbessern, Wir würden uns freuen Sie bald wieder im Crowne Plaza Heidelberg als Gast zu begrüßen.
Mit freundlichen Grüßen
Koren Yueksel
General Manager
vielen Dank dafür dass Sie sich für Ihren Aufenthalt in Heidelberg das Crowne Plaza ausgesucht haben. Vielen Dank auch für Ihre Kommentare in Bezug auf Minderleistungen in Ihrem Zimmer. Ich habe Ihre Kommentare zum Anlass genommen um mit den Abteilungsleitern zu besprechen. Ihre Kommentare helfen uns unsere Leistungen zu verbessern, Wir würden uns freuen Sie bald wieder im Crowne Plaza Heidelberg als Gast zu begrüßen.
Mit freundlichen Grüßen
Koren Yueksel
General Manager
0points
0of 0voted this comment as helpful.