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    31 January 2017
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Experience an upscale London hotel designed to flow between local experiences and business. Located near St Pancras International Station, and Farringdon Station, Crowne Plaza® London - Kings Cross is a short walk to the Eurostar trains, Elizabeth Line, and London Underground at Russell Square and King's Cross St. Pancras to Heathrow Airport (LHR). Walk out to discover our trendy King’s Cross neighborhood with restaurants, shops, entertainment, and attractions such as the British Museum, and Covent Garden. Plan a meeting or gathering in our flexible events space. Catch up over cocktails and conversation at the Bloom Bar and Lounge. Get a great night’s sleep in sophisticated guest rooms with contemporary décor. Connect, unplug, or explore your way.
 
Overall
4 out of 5
4 out of 5
Ignore the scaffolding
By BlackLandy from Bristol
This has always been a great example of a Holiday Inn. It's being refurbished so things are a bit untidy outside but the service is still as good.
Customer avatar
Posted by
on3 February 2017
Dear BlackLandy,
Thank you for being a loyal IHG Rewards Club member. We appreciate your business and nice words on your stay. While it is still work in progress we have now opened our new restaurant Belgo and soon we will launch our stylish lounge Bloom Kitchen and Bar. Looking forward to your next visit.
Best regards,
Roberto R
Guest Services Manager
0points
0of 0voted this comment as helpful.
 
 Crowne Plaza Hotels &amp; Resorts Brussels - Le Palace
Crowne Plaza Hotels & Resorts Brussels - Le Palace
 
Overall
5 out of 5
5 out of 5
Great family stay
By Brugestravel from Bruges
Nice room upgrade to junior suite for birthday , good restaurant and friendly bar - reception staff.
Customer avatar
Posted by
on3 February 2017
Dear Sir,
Greetings from the whole team at the Crowne Plaza Brussels - Le Palace!
Thank you for your visit and for your loyalty as an Gold Elite IHG Rewards Club member. I'm delighted to see you had a great stay with your family in our hotel. We wish you a lot of great travels in 2017 and we look forward to welcoming you back again soon!
Kind regards,
Steven D.
Community Supervisor
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Southampton – West is located in Nursling, close to the M27. Catch ferries from Southampton Port, five miles away, and flights from Southampton Airport, a 15-minute drive away. Southampton Central Station is a short drive away. On-site parking is free for guests. Take the kids to Paulton’s Park, home of Peppa Pig World for a fun family day out, or to the New Forest National Park to spot ponies, donkeys and deer. Shop at over 100 high-street stores at WestQuay and watch musicals, opera and ballet shows at the Mayflower Theatre, both 10 minutes away. Go for a stroll or picnic in Southampton Common. Visit the interactive exhibits at the SeaCity Museum to learn about the city’s connection to the Titanic. Check out vintage aircraft and the iconic Spitfire at Solent Sky Museum, followed by a walk along the medieval Southampton Town Walls. Don’t miss Bargate, a Grade I historic gatehouse to the city. Order evening meals and drinks from the bar and relax in the hotel’s modern lounge. Before you set off, enjoy an included breakfast buffet, which includes bacon baps, coffee and a to-go option for those in a hurry.
 
Overall
5 out of 5
5 out of 5
Great stay
By Simon from Kent
Staff were helpful and took time out to help me and we're interested in feedback. Room was clean and I noticed improvements. Positive hotel to which I will return on a regular basis
Customer avatar
Posted by
on3 February 2017
Dear Simon,
Firstly i would like to thank you for your loyalty and thank you for taking the time to write a review on our hotel. We are very happy that you continue to enjoy your stay's with us and long may it continue. We hope to welcome you back to the hotel very soon.
Kindest regards,
Greg C Duty Manager
0points
0of 0voted this comment as helpful.
 
The Hotel Indigo® Düsseldorf Victoriaplatz is inspired by the Fashion City that surrounds us. It’s reflected in our rooms, our restaurant and lobby, where retro-meets-modern style makes us an elegant destination from which to discover our neighborhood’s hidden gems. Each of our floors celebrates a different decade of fashion, with murals and artwork in our corridors and guest rooms that show off its diversity, evolution and renewal. Our cushy garden terrace is the summertime place to see and be seen, and our hotel is centrally located between Messe Düsseldorf, renowned for its international fairs, and Düsseldorf City Center, with its famous shopping boulevard, Königsallee, in the middle of the fashion mecca.
 
Overall
4 out of 5
4 out of 5
Schönes Zimmer, wenig Auswahl beim Frühstück
By Jayaskay from Hamburg
Das Zimmer war sehr schön eingerichtet.
Im Badezimmer hat auch alles gepasst, es war allgemein auch sehr sauber.
Die Sauna war gut ausgestattet mit angenehmen Ambiente.
Folgende Sachen haben mir nicht so gut gefallen:
- Die für mich zu kleine Auswahl am Frühstücksbuffet.
- Um 08:00 fing vor meiner Haustür schon das Putzpersonal an zu saugen, was mich erheblich beim Schlafen gestört hat
Customer avatar
Posted by
on3 February 2017
Lieber Jayaskay, vielen Dank für deinen Aufenthalt bei uns und für dein tolles Feedback. Es freut mich zu hören, dass es dir bei uns gut gefallen hat. Wusstest du, dass die Speisen auf unserem Frühstücksbuffet alle lokal und nachhaltig ausgewählt sind? Aus ökologischen Aspekten und der Umwelt zur Liebe haben wir daher den Fokus weniger auf die Vielfalt gelegt. Einige Gerichte und Produkte sind nur auf Anfrage erhältlich um zu garantieren, dass alles frisch zubereitet wird. Sprich beim nächsten mal direkt unser Personal an wenn es dir an etwas fehlt :) Bezüglich der Lautstärke die morgens von unserem Housekeeping Personal verursacht wurde, werde ich mit unserer Hausdame Rücksprache halten und wir werden versuchen deinen nächsten Aufenthalt noch angenehmer zu gestalten. Bis zum nächsten mal, Schöne Grüße aus Düsseldorf, Katja Schnabel, General Manager.
0points
0of 0voted this comment as helpful.
 
 Crowne Plaza Hotels &amp; Resorts Brussels - Le Palace
Crowne Plaza Hotels & Resorts Brussels - Le Palace
 
Overall
5 out of 5
5 out of 5
A second home
By desastre99 from Bruxelles
Just the perfect hotel and service in Bruxelles.
The team is at our service and take great care of us.
It's like my second home.
Customer avatar
Posted by
on3 February 2017
Dear Sir,
Greetings from the whole team at the Crowne Plaza Brussels - Le Palace!
Thank you for your visit and especially for your loyalty as a Spire Elite IHG Rewards Club Member. I'm delighted to read we are your 'home away from home'. It's something we take great pride in and I won't hesitate to share this with our team.
We wish you a lot of great travels in 2017 and we look forward to welcoming you back again soon!
Kind regards,
Steven D.
Community Supervisor
0points
0of 0voted this comment as helpful.
 
"We see ourselves as a hub for visitors to Bremen, because in our hotel you are close to the airport and quickly in the city!" Alexandra Runge, General Manager The Holiday Inn Express® Bremen Airport is just a few steps away from the terminals of Bremen Airport (BRE) . The tram stop “Neuenlander Kämpe” is less than a five-minute walk away, and ten minutes later you are in Bremen's old town . Buy handicrafts in the charming Schnoor quarter and visit the centuries-old market place with its pretty town hall and the statue of the Town Musicians of Bremen . In this hotel you can enjoy: - Coffee and tea station in your room - Wi-fi included - Hotel restaurant Grillfactory Start the day with our extended continental Express Start™ breakfast* , which is included in the overnight stay. In the evening, our hotel restaurant Grillfactory invites you to relax and enjoy international dishes. Please note that a table reservation is required. *Breakfast is included in the overnight stay. It is not possible to reduce the rate by the breakfast.
 
Overall
4 out of 5
4 out of 5
Übernachtung Holiday Inn Express Bremen Flughaufen
By Nistrek
Alles soweit ok, unangenehm war im Zimmer bei eingesteckter Zimmerkarte der Geräuschpegel.
Customer avatar
Posted by
on3 February 2017
Sehr geehrter Gast,
vielen Dank, dass Sie sich die Zeit genommen haben, um uns Ihr Feedback zu geben!
Es freut uns sehr, dass Sie unser Haus für Ihren Aufenthalt in Bremen gewählt haben. Wir wollen den Wünschen unserer Gäste stets gerecht werden, deshalb ist es hilfreich, wenn diese uns auf Verbesserungsmöglichkeiten und Probleme aufmerksam machen. Da uns Kundenzufriedenheit sehr wichtig ist, versuchen wir Ihre Anregungen bezüglich des unangenehmen Geräuschpegels im Zimmer schnellstmöglich zu verbessern.
Wir würden uns dennoch sehr freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.
Herzliche Grüße aus Bremen,
Janina Madaus
Sales Coordinator
0points
0of 0voted this comment as helpful.
 
Tranquil hotel with family rooms, a restaurant and excellent transport links to central Venice Crowne Plaza® Venice East - Quarto d’Altino hotel is a 30-minute journey from the cruise ship terminal at the Port of Venice. Venice's beautiful Piazza San Marco, world-class art at the Peggy Guggenheim Collection and the Teatro La Fenice opera house are only 30 minutes' drive away, or 25 minutes by train from the station opposite the hotel. Our six naturally lit meeting rooms have space for up to 250 guests, and our Crowne Plaza Meetings Director is on hand to help organise your event. You can discover the Roman Venice in nearby Altino, or the Venice Lagoon nearby, from which you can easily reach Murano with its glass factories. Our stylish, contemporary rooms provide plenty of space for families. The Sleep Advantage® programme, with premium bedding and Quiet Zone rooms, ensures that you'll wake up refreshed. In the evening, you can relax in our bar, specialising in fine Italian wines, enjoy an aperitif on the summer terrace or savour regional Italian cuisine in Il Campiello restaurant.
 
Overall
2 out of 5
2 out of 5
Deluso rispetto ad altri Hotel Crowne.
By BiMa from Matera
Stanza piccola nonostante upgrade poco confortevole;
pessima colazione con prodotti vecchi e di scarsa qualità, personale non all'altezza.
Ottima posizione dell'hotel per recarsi a Venezia e Padova, ampio parcheggio.
Customer avatar
Posted by
on3 February 2017
Gentile BiMa,
La ringraziamo per il suo gentile riscontro e per i suoi complimenti al nostro staff.
Notiamo, però, che ci sono state delle note negative circa il suo soggiorno e ci scusiamo se l’esperienza offertale dal nostro hotel non si è rivelata all’altezza delle sue aspettative. Sarà nostra cura discutere le problematiche da lei evidenziate con i responsabili dei nostri dipartimenti al fine di migliorare il servizio offerto e evitare che simili inconvenienti abbiano a verificarsi nuovamente in futuro.
Dal nostro canto, possiamo garantirle che tutti i prodotti offerti nel nostro ricco buffet mattutino sono accuratamente selezionati e preparati dallo staff del nostro ristorante per garantire gli alti standard del brand Crowne Plaza. Ci teniamo inoltre a precisare che la camera assegnatale in occasione del suo soggiorno rappresenta un upgrade a una junior suite da 37 mq, una stanza decisamente spaziosa e confortevole, la cui abbondante metratura non ha pari nella zona.
Speriamo di rivederla presto al Crowne Plaza Venice East.
Distinti saluti
Nicola Busetto
Guest Relations Representative
0points
0of 0voted this comment as helpful.
 
Tranquil hotel with family rooms, a restaurant and excellent transport links to central Venice Crowne Plaza® Venice East - Quarto d’Altino hotel is a 30-minute journey from the cruise ship terminal at the Port of Venice. Venice's beautiful Piazza San Marco, world-class art at the Peggy Guggenheim Collection and the Teatro La Fenice opera house are only 30 minutes' drive away, or 25 minutes by train from the station opposite the hotel. Our six naturally lit meeting rooms have space for up to 250 guests, and our Crowne Plaza Meetings Director is on hand to help organise your event. You can discover the Roman Venice in nearby Altino, or the Venice Lagoon nearby, from which you can easily reach Murano with its glass factories. Our stylish, contemporary rooms provide plenty of space for families. The Sleep Advantage® programme, with premium bedding and Quiet Zone rooms, ensures that you'll wake up refreshed. In the evening, you can relax in our bar, specialising in fine Italian wines, enjoy an aperitif on the summer terrace or savour regional Italian cuisine in Il Campiello restaurant.
 
Overall
5 out of 5
5 out of 5
nel complesso ottimo soggiorno,nulla da eccepire
By nicola from fiorano modenese
essendo cliente da diversi anni, difficilmente potrei trovarmi male in strutture dove sono quasi di casa
Customer avatar
Posted by
on3 February 2017
Gentile nicola,
La ringraziamo caldamente per il suo gentile riscontro.
Ci rallegra sapere che i suoi soggiorni continuano ad essere piacevoli e a farla sentire quasi a casa, la sua soddisfazione è motivo di orgoglio per il nostro staff e la ringraziamo di averla condivisa con noi. Cogliamo l’occasione per ringraziarla per la preferenza accordataci, tanto come cliente abituale del nostro hotel quanto come membro Gold del programma di fedeltà IHG Rewards Club.
Speriamo avrà presto modo di soggiornare nuovamente al Crowne Plaza Venice East.
Distinti saluti
Nicola Busetto
Guest Relations Representative
0points
0of 0voted this comment as helpful.
 
A stylish Birmingham hotel close to the NEC that offers a variety of bedrooms, large meeting spaces and a restaurant that serves to everyone's needs. Crowne Plaza® Birmingham NEC hotel is located in a fantastic spot, only a five-minute drive from Birmingham Airport and a short walk from Resorts World Arena, and the NEC. Whether it is exhibitions at the NEC, concerts at Resort World Arena, or a trip away - we have you covered. We also offer Park, Stay and Go packages so you can catch your flight without a worry. The Hotel is situated just off the M42 motorway, which provides easy access to the M40, the M6 and the M1, and Birmingham city centre is only 15 minutes away by train from nearby Birmingham International station. Host a meeting for up to 200 guests in our eleven meeting rooms, with wall-mounted screens for presentations and a breakout space for networking. Our Crowne Plaza Meetings Director is on hand to take care of all the details. At this hotel, you can enjoy complimentary Wi-Fi, Energy Essentials, Sleep Advantage® Programme and 24-hour room service. Our restaurant offers buffet breakfasts and delicious meals in the evening, or for a more relaxed feel you can lounge in our Lobby Bar where you can grab a Starbucks coffee, and keep your energy up with Fast and Fresh meals at any time of day. Our thoughtfully designed bedrooms all have executive work desks, and USB ports to keep you completely connected.
 
Overall
2 out of 5
2 out of 5
The basics were not ok
By Mavreen from Manchester
The room was excessively hot and the thermostat didn't work.
Despite the hefty looking double glazing the noise from the nearby road disrupted any attempts to sleep.
Customer avatar
Posted by
on3 February 2017
Dear Mavreen,
Thank you for your review. I am extremely sorry to hear this feedback, i would apologise profusely for the issues you encountered while you was staying with us. In regards to the issues with heating and noise, during your next stay please do make Front Office Team aware and we will be happy to ensure this is resolved for you. Your feedback is extremely valued by us and we have therefore passed this onto the relevant department. We really hope this does not prevent you from returning to the hotel, we would be delighted to welcome you back in the near future. Again, please accept our deepest apologies for any inconvenience caused.
Kind Regards
Martin Woods, General Manager
0points
0of 0voted this comment as helpful.
 
"We see ourselves as a hub for visitors to Bremen, because in our hotel you are close to the airport and quickly in the city!" Alexandra Runge, General Manager The Holiday Inn Express® Bremen Airport is just a few steps away from the terminals of Bremen Airport (BRE) . The tram stop “Neuenlander Kämpe” is less than a five-minute walk away, and ten minutes later you are in Bremen's old town . Buy handicrafts in the charming Schnoor quarter and visit the centuries-old market place with its pretty town hall and the statue of the Town Musicians of Bremen . In this hotel you can enjoy: - Coffee and tea station in your room - Wi-fi included - Hotel restaurant Grillfactory Start the day with our extended continental Express Start™ breakfast* , which is included in the overnight stay. In the evening, our hotel restaurant Grillfactory invites you to relax and enjoy international dishes. Please note that a table reservation is required. *Breakfast is included in the overnight stay. It is not possible to reduce the rate by the breakfast.
 
Overall
5 out of 5
5 out of 5
Great Hotel
By Stuart_1 from UK
A great Hotel and better than you would expect for an airport hotel
Customer avatar
Posted by
on3 February 2017
Dear guest,
Thank you very much for having taken the time to share your valuable feedback with us! We are really pleased you had such a great stay and your review of our hotel is greatly appreciated.
We hope we will see you again very soon and look forward to welcome you once again.
With best regards from Bremen,
Janina Madaus
Sales Coordinator
0points
0of 0voted this comment as helpful.
 
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