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January 19, 2025
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January 19, 2025
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Tom33's Reviews

voco Brussels City North

Welcome to voco™ Brussels City North The brand-new voco™ Brussels City North is located at the innovation campus of Living Tomorrow. The campus where they decide what tomorrow looks like. The hotel is situated amid a green landscape, but easily accessible via the E19 and E40 motorways. It is a ten-minute drive to Brussels Airport. Drive easily into the city center of Brussels, which is located 10 kilometres. The train station is located 5 kilometres from the hotel. Spend some well-deserved me time in rooms that offer personal voco™ touches, quality bedding and eco-friendly amenities. Stay connected with free Wi-Fi throughout the hotel. Discover our experience rooms and enjoy the latest technologies in your room. Our luggage robot will assist you with all your belongings. In need of a short meeting, gathering or celebration? Check out our meeting facilities, all equipped with the newest technology. Unwind after a busy day of work or shopping in our bar & restaurant or relax on our terrace.

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Overall Experience

3.0 / 5

Great rooms, great location, some improvements needed

ByTom33

fromBrussels

Club
Priority Club Member
Club

PostedJanuary 19, 2025

Yes, I recommend this property.

Great rooms and location, for this I would recommend the property, breakfast experience, staff interaction needs improvement, on that side no 4star property experience. No indications at buffet breakfast. Although very few people on a Saturday morning some tables were not cleaned and the cleaning car was still in the restaurant waiting for use. Friendly staff at check-in and check-out. During breakfast someone from management who was discussing a remark from a customer in the kitchen where other guests could hear this and afterwards the same guy was talking with someone at reception from housekeeping about a bracelet without helping others to do check-out. While I was still waiting he went out to smoke a cigarette, not even a simple can ai help you… Service improvements needed.

Check Out Date:2025-01-11

Reason for visit:Leisure

Travel Tips:Improve the breakfast experience and have your staff be more customer oriented in stead of talking with each other and have guests waiting.

ProsRoom Cleanliness, Location, Recognition for IHG® Rewards Club Members, Sleep Quality

Consbreakfast experience, staff interaction with customers, eggs would be nice

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Staff and service