I am very delighted to have an opportunity to write a review about this great brand new ultra modern property. I had the pleasure of staying 1 night (15th August - 16th August) at Holiday Inn Resort Bali Canggu and it was an experience that exceeded all expectations. I made a very last minute reservation at 7Am on the 15th August and sent an email for early check in and possible upgrade. From reservation to check in is just hardly a few hours. I never thought I would get a reply. To my surprise I got such a welcoming reply (Personalized welcoming message from General manager Mr. Ankit Airon and Mr. Abdillah Syarief - Duty Manager & Loyalty Champion) with an upgrade and early check in. I was deeply impressed and moved by the great coordination and welcoming attitude. From the moment I sent a mail about my reservation until the end of the stay, the service was impeccable and always exceeded my expectations.
Mr. Ankit Airon took an effort to meet and spent nearly 30 minutes talking about various things. It was such a nice conversation and I learnt many things including his profound lengthy diversified multicultural experience. He is doing an incredible job and a great asset to this property.
The entire staff (literally everyone - I wish I knew the whole list of names to cite here) was incredibly welcoming, attentive and friendly, making me feel right at home. Many thanks again for the delicious chocolates and special cake. I was pleasantly surprised when I checked in. It was a really thoughtful, personalized and nice gesture.
My booking was generously upgraded to an ocean view king room with some stunning views on the top most floor. I must confess that I have never ever seen any other hotel like this and it is very exemplary.
The spacious layout, comfortable beds, and thoughtful amenities made our stay exceptionally comfortable. The room was very luxurious with a perfect blend of style and functionality. The views were breathtaking, providing a perfect backdrop for relaxation and fun. It was a fantastic spot to unwind after a day of exploring the city.
Breakfast was simply the best with a range of choices including a la carte menu. The variety and quality of the food were outstanding, catering to all tastes and preferences. Fresh fruits, delicious pastries, and made-to-order dishes ensured that every morning started on a high note. The staff at breakfast were very attentive and super hospitable.
Overall, Holiday inn Resort Bali Canggu offers an extraordinary experience with amazing service, luxurious accommodations, and top-notch amenities. This property has a character. It's the perfect choice for families and anyone looking to enjoy the best of Bali in comfort and style.
Many thanks once again for the unforgettable stay and showing us real care and luxury. I am happy and proud to be a part of the IHG Family. I wish everyone only the best.
With respectful regards and well wishes,
Dr. Ramakrishnan.