This was the second time I have stayed a month at the Holiday Inn Gajah Mada in less than six months. I come to Jakarta to relax and visit friends. I have been visiting Jakarta for about ten years now and have stayed at many nice hotels and airbnbs, but it was at this hotel and staff that have treated me so well that I found my home away from home and have started staying a month at a time. From the start, I have been treated like family. Everyone, for the most part, knows your name. You are greeted with a smile and encouraged to let them know if there is anything I need, just to let them know and they will do their best. Any request I may have is taken care of immediately. I never felt like a number, nor was I ever lost in the masses. I was treated like someone special.
I love my room, it's simple, comfortable, easy on the eyes. I love the high water volume, immediate hot water, the soft and cozy bed, the great view, the big windows, the inside lighting and soft carpeting. The room is always cleaned and re-stocked to perfection.
I would love to make note of the kind staff beginning with the General Manager Tika, who comes around to say hello and chat and makes sure everything is okay. She runs the show and does a great job making sure this hotel runs smoothly. Others that truly always greet me with kindness and a great smile starting with my early morning breakfast are those at the Duta Cafe such as Jimmy, Eca, Yadi and their wonderful supervising staff Shindi, Jeje, Rina and supporting staff, Amel, Ilman, Ritzy, Ocha, Septi, Aisicha, Valen, Indah and so many others at the restaurant. Those working at the Concierge desk, Nova, Fajrin, Ighimm (spelling ?), to those at the front desk, Robert, George, Christy and I can't forget my wonderful housekeeping staff, Lisna, Umi, Daryl, Maya, Feri. There are so many more I would wish to thank, unfortunately, I do not know all by name but at the end of the day, this is a great place to stay due to well kept facility and the very kind staff. I wish to thank everyone there, who have made my stay very easy, enjoyable and pleasant. I have brought friends and they were impressed. They will come back. I look forward to my next stay at the Holiday Inn Gajah Mada. Thank you again everyone!