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    February 14, 2017
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    April 21, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
Stellar City Views from Our Chelsea NYC Hotel. Located in the heart of the Chelsea neighborhood and Flatiron District, we are close enough to the action of the Big Apple, yet secluded enough to enjoy a quiet night's sleep. Attractions such as Times Square, Empire State Building, Flatiron Building, Chelsea Market, Herald Square and Macy's, Madison Square Garden, Broadway, and the Fashion Institute of Technology are within reach. Whatever your reason for coming to New York City, let us provide an experience you will never forget. Hotel amenities include Gypsy Rose, a 24-hour Business Center, 24-hour Fitness Center and complimentary high-speed internet access. Want to stay in? Take advantage of our convenient room service. Feeling adventurous? Our on-site concierge is happy to secure sightseeing tour tickets, Broadway theatre tickets, shopping coupons and discounts. Here for business on a weekly or monthly basis? Bringing in 7 or more group rooms to NYC? Please contact Sales via email Jaron.Standiford@hi-nyc.com
 
Overall
1 out of 5
1 out of 5
Cheapest concierge ever
By Naeema from Massachusetts
I had to beg for coffee and the rooms were not as described in the picture. Catfish room tiny bed and they refused to clean. Might as well shut down if you can't clean for people who are staying long. Never enough towels or washcloths
Customer avatar
Posted by
onMarch 18, 2021
Dear Naeema,
Thank you for choosing Holiday Inn Manhattan 6th Ave - Chelsea and for sharing your experience with us.
I would like to apologize for any inconvenience caused by the cleanliness of our room and the service you have received. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to the modern Holiday Inn Express Newington! Nestled in the bustling dining and shopping district of Newington on the Berlin Turnpike Rt. 5/15, our hotel now boasts an array of upgraded features to enhance your stay. Conveniently located just minutes from downtown Hartford and Farmington, CT, and with easy access from I-91, I-84, and Rt 9, getting to your destination is a breeze. For the tech-savvy traveler, we offer the latest high-tech amenities, including lightning-fast complimentary high-speed wireless Internet access, microwaves, mini fridges, Keurigs and large flat panel TVs in every room. We understand the importance of maintaining a healthy lifestyle while traveling and our newly renovated hotel now features a state-of-the-art Fitness Center or our indoor pool to help you stay on top of your fitness routine even while away from home. And of course, no stay at Holiday Inn Express Newington would be complete without indulging in our complimentary Smart Start breakfast. Fuel up for the day ahead with a delicious selection of breakfast options Our prime location off I-91 and I-84 means you're just minutes away from popular attractions such as the Capital Building, XL Center, The Bushnell Theater, Mark Twain House, Dunkin Park, the Newington Ice Arena and the Connecticut Convention Center. For our corporate guests, we're conveniently situated near local corporations including Raytheon and Legrand. We look forward to welcoming you soon!
 
Overall
1 out of 5
1 out of 5
Needs some work
By Dave
Issues all started when the manager couldn’t find the group I was going there with. After a week I booked room at full price because I never could get the manager to return my call. Then soon arrival I set the temp in the room to 62 with fan on automatic. When I got back to the room it was extremely hot in there. It seems the automatic fan option doesn’t work when in heat, it runs the whole time and heats the room o er temp. Then it topped it off when I could smell pot coming under my door half way through the night. I ended up sleeping with the window open all night so I didn’t get high while sleeping. In the morning I mentioned that the hallway still reeked of the smell of pot. The receptionist didn’t seemed to be phased.
Customer avatar
Posted by
onMarch 18, 2021
Dear Dave,
I appreciate you for sharing your review about your recent stay and thank you for being one of our newest IHG Rewards Club members.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the temperature in the room and the smell of pot in the hallways. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Canmore
Holiday Inn Canmore
Rocky Mountain adventure and Relaxation. After an exhilarating Cross-Country ski ride at the Nordic Centre or hiking in Kananaskis Country on a brilliant Spring day, you can return to the comfort of the Holiday Inn® Situated off the Trans-Canada Hwy and near downtown Canmore Alberta, this hotel is located at five minutes from the Banff National Park gates. From Biking in the Legacy Trail to swimming at the Quarry Lake and hiking at the Grassi Lakes Trail , Alberta's Backyard offers unforgettable outdoor adventures. You can show off your swing amidst dramatic mountain views at three nearby golf resorts, including Silvertip Golf Resort and Canmore Golf and Curling Club. Then, hit the slopes and ski at the Lake Louise Ski Area, Norquay, Nakiska or Sunshine Village. If you are in town for business, meeting or conference, the hotel's free Wi-Fi and 24-hour business centre help you keep in touch with the office, while the four spacious meeting rooms serve as wonderful event venues. Also, major meeting facilities at Cornerstone Theater and Silvertip Golf and Conference are within five kilometers, making business travel a breeze. After an action-packed day, at a wedding you can unwind in the outdoor whirlpool with a view to the Three Sister Mountains and Dine at the Great Sign restaurant delivering an unforgettable food experience.
 
Overall
1 out of 5
1 out of 5
Go anywhere but here
By Candace from Sylvan Lake
Absolutely disappointed with entire stay . Staff was awful and extremely rude as well as miss leading about available amenities. Staff using Covid as an excuse to be rude lazy and snotty.
Customer avatar
Posted by
onMarch 18, 2021
Dear Candace,
I appreciate you for sharing your review about your recent stay and thank you for being one of our newest IHG Rewards Club members.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the behavior of our staff. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express and Suites Carmel-North Indianapolis welcomes all to the Carmel Arts and Design District , located just north of Indianapolis in the upscale suburb in Hamilton County’s Clay Township. Our Holiday Inn Express and Suites Carmel-North Indianapolis is located near all of Carmel/North Indianapolis’ fun activates like Clay Terrace Outdoor Mall, Keystone at the Crossing Fashion Mall, Carmel Palladium, Carmel Racquet Club, Ice Skate Stadium, Carmel Arts Center, Klipsch Music Center, Conner Praire, and much more. While in the Indianapolis area, unwind while cheering on some of our home teams like the Indianapolis Colts, Indiana Pacers, Indy Eleven, Indianapolis Indians, Indy Fuel, along with other teams including the Butler Bulldogs and Carmel High School Greyhounds. Also, visit sites like the Indianapolis Children’s Museum, Indianapolis Zoo and Botanical Gardens, explore Indianapolis’ Historical Monuments, or enjoy a stroll down Mass Ave. or in shop the local shops in Downtown Carmel, IN or Zionsville, IN. The Holiday Inn Express and Suites is within walking distance to restaurants, fast food, grocery stores, retail and clothing stores, salons, and much much more. The Holiday Inn Express and Suites Carmel-North Indianapolis offers some amazing complimentary amenities for your home away from home.
 
Overall
1 out of 5
1 out of 5
Not caring much by them for the reason why we were staying there
By Sherry from Westfield in
I told management that the pool was cold we told them to begin with that we were coming there for a pool party it was 60° he looked at the problem and said keep your fingers crossed and it was a cold 60° room till we left there was no cream rinse in the shower the breakfast was not very good at all truthful would’ve been helpful as far as the pool was concerned we would’ve gone somewhere else had I known that the pool was really not swimmable to cold
Customer avatar
Posted by
onMarch 18, 2021
Dear Sherry,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the temperature of our pool and our breakfast. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Experience the best in service and comfort that Kennesaw and Cobb County have to offer at the Holiday Inn Express hotel in Kennesaw, GA. Guests here enjoy an ideal location between Interstate 75 and 575 with easy access to Marietta and Atlanta. Free wireless high-speed internet access and a 24-hour business center we're an ideal stop for business travelers in Kennesaw, Georgia. Our hotel's location in the Atlanta area puts you minutes from Town Center Mall, Barrett Park, Chastain Meadows, West Oaks and Town Park office communities as well as the growing business destination of northwest Atlanta. Leisure travelers also benefit from the variety of attractions near our hotel. Baseball and softball fields nearby include East Cobb Baseball Complex, All Tournament Players Park, Al Bishop and Lost Mountain fields and LakePoint Sports. Kennesaw State University is just two miles away and hosts many sporting events and tournament.
 
Overall
1 out of 5
1 out of 5
Worst stay ever
By Holiday from Phenix city
Total let down. From check.in to check out, worst ever. Will never stay here again.
Customer avatar
Posted by
onMarch 18, 2021
Dear Holiday,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the inconvenience. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Newly renovated as of 2019. The North Shore is home to NorthWestern University , Wrigley Field , Ravina Music Festival and many other favorite destinations. Plus, Skokie, Illinois, is minutes from Downtown Chicago. Stay convenient to the city and area businesses at the Holiday Inn Hotel Chicago North Shore Hotel (Skokie). The hotel features the famous Bar Louie Restaurant on property an award winning gastro bar serving Lunch and Dinner. Our hotels location is near the Chicago Metra making city travel easy and downtown entertainment options endless. You can rent a Segway at Navy Pier , walk along Lake Shore Drive and see the city from Willis Tower Close by, enjoy live jazz at the Skokie Theater, shop the open-air Westfield Old Orchard and browse the unique South Asian markets along Devon Ave . Corporate guests appreciate our hotels location near major Chicago companies, including Shure, Amazon, Fed Ex, Illinois Tool Works. Our elegant meeting space with state-of-the-art lighting and sound makes for dazzling presentations. In addition, we offer free Wi-Fi access throughout the hotel. Skokie, Illinois is ideal for Chicago vacations, and our perks complement our location. Relax on the terrace in the breathtaking atrium, slip into the heated, indoor pool and whirlpool. Start planning your trip to Chicago’s charming North Shore area by booking the Holiday Inn Hotel Chicago North Shore.
 
Overall
1 out of 5
1 out of 5
Very disappointing
By Lisa from Cincinnati Ohio
Please choose wisely !! Make sure you check other hotels just because this one has a three star hotel make sure you look into it before you stay. Don’t make the same mistake that we did tired and just wanted to sleep.
Customer avatar
Posted by
onMarch 22, 2021
Dear Lisa,
I appreciate you for sharing your review about your recent stay and thank you for being one of our newest IHG Rewards Club members.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the sleeping quality and comfort in our room. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
As a Universal Partner Hotel, Holiday Inn & Suites Across from Universal Orlando is your family-friendly gateway to fun! Take advantage of our scheduled shuttle service to Orlando’s popular theme parks. Steps from Universal Orlando, Universal Islands of Adventure, Universal Volcano Bay, Universal Studios Florida, and Universal CityWalk, we are just 15 minutes from SeaWorld® Orlando, Discovery Cove®, and Walt Disney World Resort®. Shop the mall at Millennia and I-Drive. Three miles from the Orange County Convention Center makes us ideal for business travelers. Plus, we offer meeting and event venues and a 24-hour Business Center. Enhance your stay with top-notch amenities like an outdoor pool and Fitness Center. Kids 11 and under eat free at TGI Fridays, onsite at our hotel, specializing in an early breakfast buffet, lunch, dinner, and happy hour options. Your pet will enjoy our Bark Ave dog park, while your kids will love our splash zone and 24-hour Arcade. Our property is secured by parking gates, parking rates apply. Stay with us and make your Orlando adventure unforgettable!
 
Overall
1 out of 5
1 out of 5
Awful
By Tiff153 from Michigan
This was by far my worse experience with an IHG property. I complained to hotel management and IHG and have yet to hear anything. For 10 hours we were unable to use our bathroom I demanded it be fixed, then a room change and then finally 10 hours later someone fixed the toilet. Kitchen appliances didnt work either.
Customer avatar
Posted by
onMarch 22, 2021
Dear Tiff153,
I appreciate you for sharing your review about your recent stay and thank you for being an IHG Rewards Club member since 2018.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the maintenance of our bathroom. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express® Irwin (PA TPK exit 67) hotel is centrally located on the PA Turnpike between the bustling metropolis of Pittsburgh and the highland beauty of the Laurel Mountains, offering you easy access to city and countryside. As one of the top hotels in Irwin, PA, we boast corporate amenities like our on-site meeting room. We are in close proximity to area companies such as ExOne, National Oilwell Varco, Elliott Company, Westinghouse, and FirstEnergy. We are also in the heart of the Marcellus Shale region. Westmoreland Hospital, University of Pittsburgh and Seton Hill University also call Irwin home. Our hotel's property is within driving distance of Pittsburgh, home of exciting attractions such as Heinz Field, Consol Energy Center and Live! Casino Pittsburgh. While exploring North Huntingdon, you can take a step back in time by visiting Bushy Run Battlefield. You can also visit the birthplace of the Big Mac at the Big Mac Museum just a few blocks away. And if you're in the mood to shop, you'll be glad to know we're nearby Wal-Mart, Target, Walgreens and Giant Eagle. The entire family will love visiting the Museum of American Arts, and touring the Falling Water House, too. In order to ensure you have a comfortable stay, we offer free Wi-Fi access throughout our hotel's property. We're ready and willing to take care of all your needs, so call & reserve a room today!
 
Overall
1 out of 5
1 out of 5
In the dark
By Lonk from Philadelphia
No lights in hotel room. Toilet ran all night. Banging noise in hallway, (gas pipe). Took me about 10 minutes to find front desk clerk when I checked out. Not a pleasant stay.
Customer avatar
Posted by
onMarch 22, 2021
Dear Lonk,
Thank you for choosing Holiday Inn Express Irwin (Pa Tpk Exit 67) and for sharing your experience with us.
I would like to apologize for any inconvenience caused by the service of our staff, that the lights were not working in the room and that the toilet was running. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Just minutes from Hartsfield-Jackson Atlanta International Airport, the Hotel Indigo® Atlanta Airport College Park hotel is nestled in a historic neighborhood with a thoughtful team ready to help you discover its charm. Our spacious guest rooms offer a chance to spread out after your journey, guests can enjoy in-room mini fridge or premium rooms with balconies! For meetings, we offer 2,800 square feet of available space, and for easy discovery of greater Atlanta, we’re also a quick walk to the city’s train system, MARTA. Don’t forget to bring your four-legged friend to our pet-friendly hotel when you visit the Atlanta airport area.
 
Overall
1 out of 5
1 out of 5
Paid Guest
By Phuck u from Deez nutz
Ha wouldn’t even let me put my bad review I’m done
Customer avatar
Posted by
onMarch 22, 2021
Dear valued Guest,
Thank you for choosing Hotel Indigo Atlanta Airport - College Park and for sharing your experience with us.
I would like to apologize for any inconvenience caused by the comfort and sleeping quality in our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Hotel Indigo® Savannah Historic District is the perfect destination for your Savannah experience, steps from City Market, Forsyth Park, Ellis Square, River Street and more than 150 restaurants and bars. Like our Spanish-moss-draped city herself, our hotel is the perfect mix of old and new featuring a historic building with authentic suites along with modern rooms, gathering spaces and amenities that every visitor will love. Known to locals as the "Grand Lady on the Bay", our building was once 19th-century mega-merchant Simon Guckenheimer's dry goods storage house, which was filled with everything the South made best, from tobacco to canned peaches. The 1940's and '50s brought a grocery store with the city's first true coffeehouse. Now, the Grand Lady stands as a charming boutique hotel with modern style in the vibrant Ellis Square that reflects the essence of Savannah's renowned Historic District. Guests enjoy our acclaimed location in the heart of it all, along with true Southern hospitality. After a delicious breakfast or cocktail at our lobby bar, immerse yourself in our neighborhood's rich culture at City Market, located next door. Then embark on one of the tours Savannah has to offer with several iconic squares located steps from our door. Make your way down cobblestone paths to famous River Street, where you can watch ships enter and exit the harbor while savoring Southern comfort food. Hotel Indigo sets the stage for a remarkable Savannah stay!
 
Overall
1 out of 5
1 out of 5
Huge Disapointment
By Travelers from Savannah, GA
The worst hotel experience in ages, mainly due to poor management and follow-through. This could have been a nice stay, with some caveats, but was ruined by bad attitudes and lack of attention to the room experience. Go anywhere else!
Customer avatar
Posted by
onMarch 22, 2021
Dear Travelers,
Thank you for choosing Hotel Indigo Savannah Historic District and for being our IHG Rewards Club since 2019.
I would like to apologize for any inconvenience caused by the service of our staff and the comfort as well as the cleanliness in our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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