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    February 14, 2017
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    April 22, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
A family-friendly Watford hotel with an all-day restaurant and a gym Holiday Inn® London - Watford Junction hotel is an easy two-minute walk from Watford Junction train station. Direct trains whisk you into London Euston in 20 minutes. We're a 10-minute drive from the M1 , and Heathrow Airport (LHR) and London Luton Airport (LTN) are both around 30 minutes by car. Go behind the scenes of the Harry Potter movies with sets, props and costumes at Warner Bros. Studios , a short drive away. It’s a relaxed walk to the fashion stores at intu Watford and interesting shows at Watford Palace Theatre . You’re a short drive from the nature reserve at Cassiobury Park , and Watford FC home games at Vicarage Road stadium. If you’re hosting an event, the fully equipped conference room seats up to 60 guests, and parking is available on site . At this hotel you can enjoy: - Free Wi-Fi - All Day Dining - A fitness centre - Kids stay and eat free The cheerful Open Lobby is a perfect spot to blend work and leisure. You can grab a Starbucks coffee and plug in your laptop at the E-Bar , relax with a glass of wine in the Media Lounge or just kick back in a comfy armchair. Our family-friendly guest rooms feature a fresh design, with comfortable bedding and a choice of pillows for a restful night’s sleep.
 
Overall
2 out of 5
2 out of 5
Previous occupant had been smoking
By Andy from Watford
I stay at the hotel often as I work next door. I checked in about 7 pm and went quickly to my room which was room 321. Upon opening the door, the room was absolutely freezing due to the windows being held open. I close the windows and settle down for my evening. As the evening slowly went on, I could smell cigarette smoke Building in the room. It was concentrated in the bathroom but as the room warmed up the cigarette smoke smell grew ever stronger. It was cleared that the windows had been left open by the cleaner to try and get rid of the smell that was there, left obviously by the person before. I was very tired and phoned reception to in Smell And they said that they would find the person who were there before. No offer of a change of room. I went to sleep eventually and woke up in the middle of the night and the Strong head smell had grown. It was particularly strong in the bathroom. I finished my stay and went to check out and stated my displeasure about the strong smell of smoke in my room. The lady just said the person in the room before should not have been smoking and they would tell the cleaner.
I choose the Holiday Inn because of the consistently good service and I’m really disappointed to say on this time, it was a big letdown. I would be grateful if this matter could be looked into,
Customer avatar
Posted by
onMarch 2, 2025
Hello Andy,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn London - Watford Junction, where travel is a joy for all. We value you as an IHG® One Rewards Platinum Elite member and your loyalty to our brands since 2018.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Beirut hotel is well located in the heart of the capital of Beirut in Hamra Main Street, a prime destination for business, leisure and shopping. The property consists of 190 rooms ,some overlooking the Mediterranean Sea equipped with free high-speed internet, laptop-sized safe, a minibar and satellite LCD TV. The hotel features an indoor pool, and a full-service on-site Health Club Fitness Zone and an amusement and bowling center. Beirut International Airport is 8km away, Beirut Downtown and Souks are just 10 minutes' drive and the famous seafront Corniche where pigeon rock is located. The hotel’s all-day restaurants serve a variety of local and international dishes. Buffet breakfast is served at Vivaldi restaurant. Our banquets and conferences are natural daylight, equipped and can welcome up to 600 guests.
 
Overall
2 out of 5
2 out of 5
Worse experience
By Rawad
Briefly the worth experience ever using IHG hotels
Customer avatar
Posted by
onMarch 2, 2025
Hello Rawad,
I welcome your thoughts, and we are grateful you chose to stay at our Crowne Plaza Beirut, where we make business travel work. We value you as an IHG® One Rewards Diamond Elite member and your loyalty to our brands since 2018.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express & Suites Bryant & Benton Area hotel. Conveniently located just off I-30 , the Holiday Inn Express & Suites Bryant & Benton Area offers a superb hotel location only minutes away from Little Rock National Airport. During your stay at the hotel, enjoy our complimentary breakfast before heading out to the nearby historic downtown River Market District or one of the many other attractions including the Clinton Presidential Library, The Outlets of Little Rock, Wild River Country, Big Dam Bridge, and Museum of Discovery. Plan your next event with us in one of our conference or meeting space rooms which can accommodate up to 150 people and includes audio visual equipment. At Holiday Inn Express & Suites Bryant & Benton area, our 24-hour Fitness Center, heated indoor pool, free WIFI, and Business Center are just a few of the hotel amenities that make Holiday Inn Express & Suites Bryant & Benton area a smart choice for both leisure and business travelers.
 
Overall
2 out of 5
2 out of 5
No heat, dirty pool, and nasty room
By Brooke43 from LittleRock
No heat, dirty pool and nasty room to mention the first room the carpet was coming up and then in the second room it was not very clean. The breakfast was great but the pool was and had stuff floating in it. The ladies upfront, we’re not very welcoming.
Customer avatar
Posted by
onMarch 2, 2025
Hello Brooke43,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Bryant - Benton Area, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Set in prosperous Sandton, Holiday Inn Express Sandton-Woodmead is a 45-minute drive from O.R. Tambo International Airport. Chic chandelier lights guide you up the sweeping staircase to our front desk, where friendly staff will check you in. Linger over a complimentary buffet breakfast in our sunny Great Room each morning. Get down to business with free wireless Internet in this smart South African business hotel's well-equipped meeting room. It is air-conditioned and able to accommodate 30 people for a cinema-style setup. Our self-service business center provides round-the-clock access to PCs and printers. There is ample free parking at the hotel for delegates who are arriving by car. Our mini-gym provides all the equipment needed for a good workout. Next to the hotel is Woodmead Retail Park, packed with over 70 shops and restaurants and Sandton Convention Centre is a short 20-minute drive away. Spin the roulette wheel and splash some cash at glitzy Montecasino, ten kilometers away. Popular Mall of Africa and Waterfall Park are only five kilometers away, giving access to hundreds of popular retail outlets, restaurants and offices. Take time out to unwind with friends over a beer in Holiday Inn Express Sandton-Woodmead's cozy Great Room bar, the top affordable hotel in Sandton, South Africa. Vibe Bistro, just outside the hotel, offers a delicious a la carte menu on the sunny terrace with views across the World of Golf's driving range.
 
Overall
2 out of 5
2 out of 5
Great organic breakfast
By Jimalo from London
The hotel was closer to the many activities I had to do in Sandton. I only needed to eat breakfast and it was good enough for the rest of my busy day
Customer avatar
Posted by
onMarch 2, 2025
Hello Jimalo,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express Sandton - Woodmead, where our guest's needs matter most.
We are happy about your compliments, and our staff would be most grateful to know they had made a difference in your experience. I will share your feedback with our upper hotel team.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Warm hospitality and comfort combine at voco® Riyadh . An award winning hotel and the preferred destination for Riyadh Season. You’ll find us on King Fahad Road , close to government offices and Riyadh Park Mall , with fast access to King Khalid International Airport . Spacious rooms offer our hallmark voco™ styling, with powerful rain showers in marble bathrooms, plus media hubs for all your devices, and there’s a choice of global dining in six restaurants . You can swim in our pools or work out in the Fitness Centre, and we have separate facilities for treatments at the award-winning Soul Spa & Wellness . Our twenty two versatile event spaces include banqueting for 1,200, theatre-style conference rooms and an impressive ballroom for parties.
 
Overall
2 out of 5
2 out of 5
Very noisy hotel.
By Ioan
When the staff is cleaning the rooms next to you at 11pm is hard to get a good sleep
Customer avatar
Posted by
onMarch 2, 2025
Hello Ioan,
I welcome your thoughts, and we are grateful you chose to stay at our voco Riyadh, where we delivers delightful and uplifting experiences. We value you as an IHG® One Rewards Platinum Elite member and your loyalty to our brands since 2017.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
The hotel’s new renovation was created to meet the evolving needs of the brand’s target guest who is looking for a simple, smart travel experience. The design features an appealing combination of fresh energetic and engaging elements creating a distinctive style that is evident at every touch point of the Holiday Inn Express brand experience. Guests at the hotel can take advantage in and around Beaumont and enjoy the Big Thicket Park bird watching the Creole Nature Trail and the Cattail Marsh Wetlands or the Arts and Culture with many other beautiful attractions surrounding Beaumont. Just minutes from downtown hospitals Exxon Mobil Mead West Vaco, CenterPoint, Energy and Sabine River Authority. The hotel features an outdoor pool /spa and fitness center. There are 250 square feet of meeting space, which can comfortably accommodate up to 14 people classroom style or 20 people theatre style. Guest rooms feature contemporary styling, comfortable king or two queen beds a sitting area with a lounge chair a work desk a safe and an inroom coffee machine, small refrigerator, 50 inch TV and a microwave. Everyone will enjoy our free breakfast, featuring our minute pancake machine and a wide variety of hot and cold breakfast items Those looking to burn off some energy, can enjoy our 24-hour fitness center, or just relax at our heated outdoor balcony pool.
 
Overall
2 out of 5
2 out of 5
Bed was terrible.
By K21211 from Beaumont
Bed was terrible. One side of the bed had completely given in. Hard to sleep
Customer avatar
Posted by
onMarch 2, 2025
Hello K21211,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Beaumont Northwest Parkdale Mall, where our guest's needs matter most. We value you as an IHG® One Rewards Gold Elite member and your loyalty to our brands since 2006.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Balance work and relaxation at the Crowne Plaza® Portland-Lake Oswego hotel with newly renovated rooms, free wi-fi, and easy access to Lewis and Clark College , Portland State University and the Bridgeport Village Mall. Thanks to our prime location along I-5, you can enjoy the charming town of Lake Oswego, visit the Willamette Valley Wine Country with more than 600 prime Oregon wineries, or take a 15-minute drive to downtown Portland for a taste of the city. Plus, hike through the Tryon Creek State Natural Area , or unwind in our heated indoor-outdoor pool. Crowne Plaza® Portland-Lake Oswego is also the ideal event venue for meetings, conferences, beautiful weddings, and it's the perfect place to stay and explore the Portland-Lake Oswego area.
 
Overall
3 out of 5
3 out of 5
Wait till construction completed to book
By Rip2025 from Anaheim, Ca
Don’t book at this hotel until they are completed with the remodel going on
Customer avatar
Posted by
onMarch 2, 2025
Hello Rip2025,
I welcome your thoughts, and we are grateful you chose to stay at our Crowne Plaza Portland-Lake Oswego, where we make business travel work.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Experience the perfect stay at Holiday Inn Express & Suites Spring Hill, a welcoming local destination just three miles from the world-famous Weeki Wachee Springs. Ideally situated near the Suncoast Parkway on US Highway 19, our hotel is perfect for family trips and business travel, with nearby shopping, dining, and 12 luxurious golf courses. Feel at home with our convenient amenities. Enjoy hot coffee in the lobby and in your room, stay connected with our onsite business center and free high-speed Wi-Fi, and start your day with a complimentary buffet breakfast. Unwind with our 24-hour fitness center and refreshing outdoor pool. At Holiday Inn Express & Suites Spring Hill, we have everything you need for a stress-free, exceptional stay.
 
Overall
3 out of 5
3 out of 5
Comfortable bed
By Tracy5552 from Florida
Bed was comfortable and the room was clean. At checkin I let the front desk person know we would be staying only one night and to cancel the second night so I wouldn’t get charged points for the second night. She said she could not cancel that for me and that when I checked out it would be automatically canceled. That didn’t happen and I was charged for the second night. Employees should be trained better. Also there was an odd sign in the room- see photo. I find the sign rude, in that it assumes a guest is going to treat a hotel employee badly and the sign is reprimanding you in advance. I’ve never seen a notice like this one at any other Holiday Inns.
Customer avatar
Posted by
onMarch 2, 2025
Hello Tracy5552,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Spring Hill, where our guest's needs matter most. We value you as an IHG® One Rewards Diamond Elite member and your loyalty to our brands since 2008.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels
0points
0of 0voted this comment as helpful.
 
Tucked away in the serene countryside of Newport Pagnell, the Holiday Inn Milton Keynes East is a charming Georgian gem, conveniently located just off junction 14 of the M1. Whether you're visiting nearby Milton Keynes or seeking a peaceful escape, our hotel offers the perfect balance of convenience and tranquility. With 53 cosy guest rooms, many offering picturesque views of the surrounding fields or our tranquil courtyard, you'll find a relaxing retreat. Stay connected with complimentary Wi-Fi in our welcoming lobby, where you can unwind by the open fireplace. Our stylish Lounge Bar is ideal for informal meetings, catching up with friends, or simply relaxing with a drink. Choose from a tasty selection of hot or cold menu items, and enjoy a variety of chilled beers, wines, and spirits. With wide-screen TVs, you can stay up to date with the latest news or catch live sporting events. For weddings and special events, the recently refurbished Carrington Suite, with its elegant chandeliers, is perfect for hosting up to 200 guests. Our ivy-clad, red-brick hotel provides a stunning backdrop for your wedding photos. The Lovett Suite, a beautiful blend of Georgian charm and modern sophistication, offers an exquisite setting for wedding ceremonies and breakfasts.
 
Overall
3 out of 5
3 out of 5
Disappointed
By Eddie2016 from Taunton
Already written you already have the report on the original complaint
Customer avatar
Posted by
onMarch 2, 2025
Hello Eddie2016,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Milton Keynes East Motorway 1, Junction14, where travel is a joy for all. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Simplify your travel experience at the newly renovated Holiday Inn Oklahoma City Airport! We are conveniently located off I-44 and I-40 and offer a Free Shuttle. Our hotel is just minutes from Will Rogers World Airport offering modern amenities and, comfortable rooms. We are located just minutes from the Oklahoma State Fairgrounds, Hurricane Harbor, Downtown & Bricktown. Our guest rooms come equipped with mini-refrigerators, microwaves, Keurig coffeemakers, flat-screen TV, hair dryer, and iron & ironing boards. Complimentary Wi-Fi throughout the hotel. Stay on top of your fitness with our refreshing indoor pool and 24-hour Fitness Center. Explore the city during your stay with easy access to OK State Fair Park, Hurricane Harbor, OK National Stockyards, Downtown & Bricktown, and more attractions nearby. The Oklahoma City National Memorial & Museum is 15 minutes away. Those in on business will enjoy our  2,700 square feet of event space for meetings and special occasions. Catering sales professionals are on sight to assist with any type of Banquet. Whether you're in town for business, pleasure, or just passing through, enjoy a seamless stay at Holiday Inn Oklahoma City Airport. Explore our vacation packages and special offers to make the most of your trip. Kids stay and eat free.
 
Overall
3 out of 5
3 out of 5
Hotel stay
By Binnie from Oklahoma
The place wasnt bad to be honest. It was the staff memebers that was the problem
Customer avatar
Posted by
onMarch 2, 2025
Hello Binnie,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Oklahoma City Airport, where travel is a joy for all. We value you as an IHG® One Rewards Gold Elite member and your loyalty to our brands since 2022.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.