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    February 14, 2017
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    March 26, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
Our Holiday Inn Express® is only 2.1 miles from downtown Winston-Salem. Our Winston - Salem hotel's property is perfectly positioned for leisure and business travelers alike. Whenever you're visiting for work, take advantage of the handy Business Center, as well as our comfortable meeting room. We're also within a few minutes drive from the Wake Forest Baptist Hospital, VA Satellite Clinic and the VA Outpatient Clinic. As the closest hotel to the BB&T Ball Park, we also have nearby corporations including BB&T, Krispy Kreme and Wachovia Headquarters. We're near the Benton Convention Center, so you can attend area events with ease. Leisure guests should be sure to set aside an afternoon to explore the Reynolda House's beautiful art collection and visit shops at the Hanes Mall. After a lovely day outdoors, head over to the Lawrence Joel Veterans Memorial Coliseum for an awesome show. Our guests in Winston - Salem, NC also enjoy visiting Old Salem Museum & Gardens, which is a favorite for groups of all ages. Before beginning your day, visit the complimentary, hot Express Start Breakfast Bar and enjoy a delicious meal of our signature cinnamon rolls, pancakes, eggs and crispy bacon or sausage. Guests can appreciate the free high-speed, wireless Internet access throughout the facility. An outdoor seasonal pool and year-round Fitness Center are available for relaxation. We hope to see you soon!
 
Overall
2 out of 5
2 out of 5
Disappointed for price
By Kellijo99 from Central NC
Disappointed for price, $165 for 1 night, a Friday night.
elevator down both days
Was in a room next to the highway and the noise from highway was the loudest I’ve experienced before.
Had a party of 4, didn’t have enough bath linens to have 1 washcloth and 1 towels per person upon arrival. Requested more, didn’t receive, called back 2 hours later, was told I’d need to get linens myself from front desk.
Room decor, cleanliness were good. Beds comfy and breakfast yummy. Service was pretty good and polite except towel situation.
Customer avatar
Posted by
onMarch 24, 2025
Hello Kellijo99,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express Winston-Salem as your travel partner. Thank you for being one of our IHG® One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Vicksburg hotel. Our Vicksburg, Mississippi hotel is conveniently located in the heart of the city off I-20 and only minutes from Historic Downtown Vicksburg and the Vicksburg National Military Park. Our flexible meeting facilities can accommodate groups from 4 to 200. Enjoy our indoor/outdoor pool and the 24-hour fitness and business centers. All rooms feature a microwave and refrigerator along with a 32in HDTV. Our Holiday Inn Vicksburg hotel is perfect for families looking for lodging in Vicksburg, MS. Our hotel is convenient to numerous local attractions, including the Biedenharn Coca-Cola Museum and Vicksburg Battlefield Museum. Other nearby attractions include the Catfish Row Children’s Art Park, McRaven Tour Home, and shopping at the Vicksburg Factory Outlets. Business travelers in Vicksburg will be impressed by the comfort and amenities of our Holiday Inn Vicksburg hotel. Our property offers you easy access to local companies including Engineer Research and Development Center, Grand Gulf Nuclear Power Plant, International Paper, Cooper Industries, and the Port of Vicksburg. We look forward to having you as our guest.
 
Overall
2 out of 5
2 out of 5
Debs Travels
By Deb Travels from TN
We have stayed here before. When we arrived no water offered even though I'm a rewards member. Nothing special was done to make the stay more enjoyable. We were tired and had been traveling all day. The on-site restaurant was still closed. I assume it will never be open. For the price, not a great value.
Customer avatar
Posted by
onMarch 24, 2025
Hello Deb Travels,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Vicksburg as your travel partner. Thank you for being one of our IHG® One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Holiday Inn Fort Myers - Downtown Area Hotel. You will know we are a step above the rest as soon as you walk into our large, contemporary style lobby. Soon you will be greeted by an outstanding front desk agent solely concerned with your satisfaction. Enjoy high-speed wireless Internet access throughout the entire hotel, meeting space, and even while relaxing by our tropical pool. Our Business Center offers two computers with printing capabilities and Internet access so that you can catch up on those personal or business needs. The Holiday Inn Edison at Midtown is located in Fort Myers near the Downtown River District, Edison-Ford Estates, and is within walking distance of Lee Memorial Hospital, local businesses, dining, shopping, and entertainment. The Holiday Inn Edison at Midtown hotel is just minutes from I-75 and approximately 20 minutes from the Southwest International Airport (RSW), so you can be at your home away from home in no time!
 
Overall
2 out of 5
2 out of 5
Great staff at front desk, pool cold, room and hotel needs work
By linds from Omaha, NE
Bed was comfortable. Room & bathroom condition was poor. I would have left if I to had to stay in this room longer. Pool was very cold. “Complimentary” breakfast was at a dingy, messy restaurant with one lovely waitress and it took a long, long time.
Customer avatar
Posted by
onMarch 24, 2025
Hello linds,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Fort Myers - Downtown Area as your travel partner. Thank you for being one of our valued guests members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Stay in One of the Best Hotels Midlothian, VA Offers. The Holiday Inn Express Brandermill is excited to be the closest hotel to the River City Sportsplex in Midlothian, and Uptown Alley bowling and entertainment complex. We are conveniently close to the Greater Richmond Athletic Partnership’s new Collegiate School Aquatics Center swimming pool. Our hotel is 100% smoke-free for the comfort of our guests. All guest rooms feature refrigerators, microwaves and 37-inch flat screen TVs with HBO. Suites with whirlpool tubs, handicapped-accessible rooms and connecting rooms are also available. Be sure to ask about competitive corporate discounts rates. Our hotel is FEMA-approved for government travelers. Situated off Rte 288, in a charming suburb of Richmond, Virginia, our Holiday Inn Express® Richmond-Brandermill-Hull Street is near Alstom Power, and Bon Secours St. Francis Medical Center. Our facilities include a 24-hour business center and spacious meeting room. There is plenty to do from hiking at Pocahontas State Park, to watching a new movie at Commonwealth 20 Theatre. Close to popular wedding venues such as the Sunday Park / The Boathouse, Celebrations at the Reservoir, Amber Grove, and Fairview Farms . “Stay Smart" with a complimentary, hot breakfast bar and free high-speed Internet access. Our outstanding service, practical amenities and affordable prices will make you feel at home.
 
Overall
3 out of 5
3 out of 5
Under much needed renovation, but service is good and renovated rooms nice
By Leisure Traveller from San Antonio, TX
The lobby and breakfast area were under renovation and/or very dated, but our already renovated room was very nice except for the shower temperature (lukewarm at best) and the TV reception on certain channels. The staff were alert and polite.
Customer avatar
Posted by
onMarch 24, 2025
Hello Leisure Traveller,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express & Suites Richmond-Brandermill-Hull Street as your travel partner. Thank you for being one of our IHG® One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Stay with us, and feel like at home. Offering the most spacious and comfortable rooms in the City, an expression of spacious and modern spaces designed to ensure a comfortable stay. The suites measure between 40 and 61 square meters, includes a kitchenette equipped with accessories for a pleasant stay, refrigerator, and microwave. Enjoy a delicious complimentary buffet breakfast , to delight our guests. We know how important it is to be connected; that is why we offer high quality free Wi-Fi access in all areas of the hotel. The business center, gym, and room service are available 24 hours a day. Excellent location with easy access to major points of the city including all different industrial parks and the Airport, near Liverpool Mall; Very close to Empresalia and easy access to Antea Lifestyle Center. We have a Spectacular terrace to enjoy beautiful sunsets and panoramic views of the city while relaxing in the bath tubes or lounge chairs.
 
Overall
1 out of 5
1 out of 5
Pésimo hotel para descansar
By TGDA from Pachuca
Es increíble que este tipo de hoteles ofrezcan habitaciones en donde saben que por el ruido el huésped no podrá descansar. En mi estancia nos ofrecieron una habitación que estaba junto al restaurante donde se ofrece el desayuno. Desde las 6 am empiezan a hacer ruidos de licuadora, cajones que cierran y abren, sartenes, voces, etc, etc. Literalmente NO pudimos descansar.
Pd. Cuando nos quejamos de este PROBLEMA en recepción, la gerente en turno se MOLESTÓ y no hizo nada. Simplemente increíble e inaceptable. Lástima de cadena de hoteles.
Customer avatar
Posted by
onMarch 24, 2025
Buen día TGDA,
Gracias por compartir estos comentarios sobre su estadía. Apreciamos que haya elegido nuestro Holiday Inn Express Queretaro para sus necesidades de viaje y siga prefiriendo a IHG Hotels and Resorts.
Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que en esta ocasión su estancia fue distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
De igual forma, le hemos enviado un correo electrónico en caso de requerir añadir cualquier detalle o asistencia adicional.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Whether you're on the road for the week or planning on traveling for an even longer duration, Candlewood Suites Alexandria has got you covered. Located just 5 minutes from the Alexandria International Airport and right off of Interstate 49, we have the amenities to make your time on the road feel a little more comfortable. Our fully equipped guest suites will provide you with plenty of space to make feel like your own. Close by Downtown Alexandria, the Port of Alexandria, Proctor and Gamble, Rapides Regional Medical Center, and Plastipak plant, the Candlewood Suites is in the right place to meet all of your travel requirements. Fort Polk is only an hour away. While you're here make sure to take advantage of the local attractions like the Alexandria Zoo, Indian Creek, Kisatchie National Forest, and Rapides Parish Coliseum just to name a few. When you just want to unwind at the hotel we're prepared for that too. Run off the work day at the fitness center which is attached to our free guest laundry facility. Hang out at our gazebo & fire up the grills to enjoy a nice "home cooked meal". When you're ready to call it a night, you can borrow a movie from our huge collection of DVDs and Blu Ray movies or connect to our free high-speed Internet so that you can binge your favorite Netflix or Hulu shows. Later on, when you're looking for that midnight snack or just want to stock up for the week, our 24-hour Candlewood Cupboard is ready to satisfy your cravings.
 
Overall
3 out of 5
3 out of 5
Surprised/Disappointed by High “unadvertised” Pet Fee
By Rusty from Louisiana
The properties online description indicated Pets are Welcome but never indicated a Pet Fee. At check in the desk clerk was dismissive of my surprise when she stated the Pet Fee was over $49/night. Her responses and attitude fell way below my expectations and previous IHG experiences.
Customer avatar
Posted by
onMarch 24, 2025
Hello Rusty,
It's always a delight for us to host your stays. We appreciate you choosing the Candlewood Suites Alexandria as your travel partner. Thank you for being one of our IHG® One Rewards Platinum Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Dubuque Hotel Located amidst Midwest Beauty Experience the alluring culture of Dubuque, the "Masterpiece on the Mississippi," from the Holiday Inn® Dubuque / Galena. Situated near the Diamond Jo Casino and eight miles from Dubuque Regional Airport, the pet-friendly Holiday Inn® Dubuque / Galena hotel is near stunning riverfront scenery, thrilling attractions and bustling corporate areas of downtown. For guests visiting Dubuque, Iowa on business, the hotel's proximity to the Grand River Center and major corporations is perfect. We're across from Prudential Retirement, two blocks from IBM's Technical Services Delivery Center and near Alliant Energy and John Deere. Complimentary Wi-Fi access and almost 10,000 sq ft of on-site meeting space help you work comfortably from our accommodations. You'll find fun at every turn in Dubuque, Iowa. The hotel is one mile from the America's River Project, a 90-acre campus of attractions celebrating the Mississippi River. Ride the historic Fenelon Place Elevator, take a sightseeing cruise on the river or ski on Sundown Mountain. Fun-loving guests delight in the hotel's proximity near Diamond Jo Casino and Mystique Casino. In Dubuque, Iowa, you can explore many great places, but you'll always love returning to our hotel for a relaxing dip in the heated indoor pool, and a delicious dinner at River Rock Kitchen & Tap. Book now for unbeatable comfort and convenience.
 
Overall
3 out of 5
3 out of 5
Travel
By Lynn from Il
The front desk in the afternoon is never friendly. No smiles or a feeling of approachability. The room is clean but there is always something I find without looking the was missed in keeping the room top notch.
Customer avatar
Posted by
onMarch 24, 2025
Hello BLAhlg,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Dubuque/Galena as your travel partner. Thank you for being one of our IHG® One Rewards Gold Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the award winning Candlewood Suites Indianapolis Airport, your “Home Away From Home.” Our spacious suites feature fully equipped kitchens with everything you need to prepare that home-cooked meal. Work efficiently with free high-speed Internet and local calls, plus your very own personalized voicemail. Also available is our complimentary business center with computer and Internet access. Need to relax after a long day of work or traveling? Lounge in your recliner while watching your 32-inch flat screen TV with DVD player. Borrow a movie from our lending library. Gather with friends and have a cookout at our Candlewood Gazebo. Work off stress in our state-of-the-art fitness center. When staying at Candlewood Suites, our complimentary washers -and dryers allow you to pack light. Hungry? Grab a bite at Candlewood Cupboard, our 24/7 onsite convenience store featuring hundreds of breakfast, lunch, dinner, and snack items from which to choose. We are conveniently located at the Indianapolis Airport, just minutes to downtown Indianapolis or Plainfield, Indiana. Candlewood Suites Indianapolis Airport is an excellent choice for employees of Rolls-Royce, Eli Lilly, Carrier Corporation, Praxair, Vertellus and the Indiana National Guard. We welcome government travelers and are FEMA approved.
 
Overall
3 out of 5
3 out of 5
Wonderful front desk staff
By Anne67 from Iowa
The front desk staff was great and a big help to me. The hotel was old and run down. The room didn't seem very clean to me. For the price it wasn't worth it. It was in a bad neighborhood and I didn't leave my room even to eat.
Customer avatar
Posted by
onMarch 24, 2025
Hello Anne67,
It's always a delight for us to host your stays. We appreciate you choosing the Candlewood Suites Indianapolis Airport as your travel partner. Thank you for being one of our IHG® One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
This Redding Hotel is Near the Shasta Cascade Region. The Holiday Inn® Hotel and Convention Center Redding, is centrally located within Shasta County businesses and attractions, offering the perfect location for corporate and leisure travelers alike. Our hotel offers free high-speed, wireless internet access, which is available throughout the hotel's property, including all our meeting rooms. The hotel has a little over 8,000 square feet of customizable event and meeting space. While in Redding enjoy a great meal at the hotel restaurant and lounge. Other amenities include an elevator, business center, guest laundry, fitness center, and the outdoor pool and spa. We hope to see you soon.
 
Overall
3 out of 5
3 out of 5
shabby but cheap
By Hank from Redding, ca
Lobby is nice, but halls are a mess. Pool not heated and overall property needs updating. Roooms themeselves are clean and functional. Right on the fwy and quite noisy in a white noise kind of way. Breakfast was above average for a cheap hotel
Customer avatar
Posted by
onMarch 24, 2025
Hello Hank,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Redding as your travel partner. Thank you for being one of our valued guests and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
We welcome you with the highest hygiene measures for your safety and complete relax. Mexico City Airport Area Holiday Inn Hotel The Holiday Inn® Mexico Dali Airport Hotel is the best choice for both business and leisure travelers, as it is near all the important areas in the city. Within five kilometers from the hotel you'll find the Mexico City International Airport and the World Trade Center Mexico City, the Zocalo Plaza, the Palacio de Bellas Artes, the Templo Mayor Museum, the Palacio de los Deportes, the Autodromo Hermanos Rodriguez racetrack and the GNP Stadium. There are two nearby subway stations that give you easy and fast transportation to avoid the usually busy car traffic of the city. The hotel offers fourteen flexible meeting rooms and a Business Center, complimentary Wi-Fi access, an outdoor patio, spa services, a Fitness Center, an on-site restaurant and of course, the most comfortable guestrooms designed to give you the best rest.
 
Overall
1 out of 5
1 out of 5
Recepción
By Garcia from Estados unidos
La mujer que me atendió a las 4 de la tarde aproximadamente, la deberían despedir o por lo menos una llamada de atención, la recepción que medió fue deplorable grosera humillante una persona realmente nefasta, no es lo que se dice sino como se dicen las cosas, en una día de vuelos muy cansado y llegue al hotel realmente pulverizado por el día y solo quería descansar por no hablé con el gerente.
Customer avatar
Posted by
onMarch 24, 2025
Buen día Garcia,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel Silver Elite. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Holiday Inn Mexico Dali Airport ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
De igual forma, le hemos enviado un correo electrónico en caso de requerir añadir cualquier detalle o asistencia adicional.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.