Near Texas Medical Center and the iconic NRG Stadium, home of the NFL Texans, Holiday Inn Express & Suites Houston S - Medical Ctr Area offers the perfect blend of comfort and convenience. With our complimentary shuttle service to the Medical Center, exploring Houston is a breeze. Attend Texan games, concerts, and the Houston Livestock Show and Rodeo at NRG Stadium. Dive into culture at the nearby Museum District, enjoy a day at the Houston Zoo and Hermann Park, or embark on an adventure to NASA Johnson Space Center and the lively Kemah Boardwalk.
Start your day with our delightful free breakfast buffet, energize in our state-of-the-art Fitness Center, and relax by our inviting outdoor pool. As the day winds down, retreat to our spacious guest rooms designed for ultimate comfort. With perks like free parking and complimentary Wi-Fi, we ensure your Houston stay is not only memorable but also effortlessly convenient.
The front desk greeter was not in a great mood and did not recognize I was a IHG member. Was not friendly at all and was not helpful. Needs some work and the first time I’ve experienced this attitude from a Holiday Inn facility.
Posted byCorporate
onMarch 31, 2025
Hello Txmbobo,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Houston South - Medical Center Area, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P Case Manager IHG Hotels & Resorts Service
Hialeah Hotel's Guests Enjoy Sun and Satisfaction Whether you're working or indulging in a shopping spree at the many nearby world-class shopping destinations, you can enjoy the best of the Miami metro area when you stay at the Holiday Inn Express® Hotel & Suites Miami - Hialeah. This hotel's prime location is eight miles from Miami International Airport and 15 miles from downtown Miami. If you're visiting for business in Hialeah, the hotel offers free high-speed, wireless Internet access and a 24-hour Business Center to help you keep in touch with colleagues. The Miami Lakes Business District and Medley factories are nearby, and Miami International Airport (MIA) and Opa-Locka Executive Airport (OPF) are within six to eight miles, making long-distance travel a breeze. The hotel's location in the Miami area provides access to top attractions. Football fans are thrilled by the hotel's proximity to the Hard Rock Stadium, only eight miles away, making our hotel a great choice for visitors in town for the Orange Bowl Game. You can also attend fantastic world-class events, including mesmerizing concerts and sporting events, at the FTX Arena. After a busy day, you can enjoy an energizing workout in a 24-hour Fitness Center, go for a swim in a beautiful outdoor pool or simply unwind on the peaceful patio. When you stay with us in Hialeah, hotel perks like a free, hot breakfast get each day off to a flawless start!
Windows allowed outside noise in to the point of making it hard to sleep and I can usually sleep through anything.
Posted byCorporate
onMarch 31, 2025
Hi TJones,
Thank you for staying with our Holiday Inn Express and Suites Miami - Hialeah! We appreciate you as an IHG One Rewards member.
Our goal is to provide a great place to rest and recharge. I understand your concern. I shared your comments with our hotel management, and I am confident that they will identify areas for service improvement.
On a positive note, I am glad you chose our hotel and appreciate our efforts to provide a clean space during your stay.
I hope we remain your first choice, as we do our best to make every moment memorable.
Yours in hospitality,
Kyla U. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn Express Cleveland Downtown! Take a step back in time in our 19th century historic Guardian Bank Building built in 1896. We feature the largest standard guest rooms in Cleveland with every room being 450 sqft or larger, free Wi-Fi, free Express Start hot breakfast, guest lounge with pool table, arcade games and 24-hour Fitness Center. Enjoy the modern amenities at our downtown Cleveland hotel located in Cleveland's financial district between E. 9th St. and E. 6th St. on Euclid Avenue. We are conveniently located two blocks from Cleveland Cliff's, five blocks from Sherwin Williams and PNC is just next door.
Holiday Inn Express Cleveland Downtown is just a short distance of many attractions including: Rocket Mortgage Fieldhouse, First Energy Stadium, Progressive Field, Jack Casino, The Rock and Roll Hall of Fame, Playhouse Square, and Cleveland State University. The Holiday Inn Express Cleveland Downtown is a five-minute walk from the famous East 4th Street, which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Mabel's BBQ, Butcher and Brewer, Blue Agave and the always-rockin' House of Blues.
Room was nice and big! Just what I expected. I requested a bed change and new towels the next morning and was told that they would change bed and give me new towels. When I came back from my event that day, nothing was done in my room. I had to call down to front desk and explain what happened, just to get me new sheets and towels. Also, front desk clerk name Becky was very rude. When I checked in I asked for a late check out since I'm a club member and I was told that it was ok i could check out at 1pm.The day came that I requested late check out and they locked me out my room. I step out the room and came back and I didn't have access to my room any more. When I told Becky she just was laughing about it. Very rude. My stay was for 2 nights. I paid alot of money for the rooms just to be treated like that. Very inconvenience and disappointed that I had to go through all of this and I was there for my birthday.
Posted byCorporate
onMarch 31, 2025
Hi Annita219,
Thank you for staying at the Holiday Inn Express Cleveland Downtown and celebrating your birthday with us. We appreciate you being a part of IHG® One Rewards.
We strive to be the dependable choice for your business and leisure travels. I am sorry to learn about what happened during your visit. I made sure to share your concern with our hotel management, and I am positive that they will take the necessary steps for correction. My colleague from Guest Relations also deposited 5,000 IHG® One Rewards points to your account. Please allow 7-10 business days for these points to reflect on your account.
Simply log in to your account and access your well-deserved points through the website (ihg.com) or the IHG® One Rewards app.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Yours in hospitality,
Kyla U. Case Manager IHG Hotels and Resorts Service
Welcome to the new Holiday Inn Express and Suites of Olathe South hotel.
We strive to provide our guests with a clean and comfortable room with friendly attentive service while you are away from home. We are conveniently located off of I-35 which allows travelers a gateway to any part of Kansas City within 30-40 minutes including Kansas City International Airport (MCI). Cruise by downtown and check out the Country Club Plaza, Power & Light District, Sprint Center, and the Kauffman Center for the Performing Arts. Enjoy area attractions such as the Kansas Speedway, Children’s Mercy Park- Home of Sporting Kansas City, Schlitterbahn Water Park, and Legends Outlets. Don’t forget to check out Worlds of Fun and Oceans of Fun, the Kansas City Zoo, Arrowhead Stadium- Home of the Kansas City Chiefs and the Kauffman Stadium- Home of the Kansas City Royals. And for those of you who love a good BBQ, don’t forget to eat at the world-famous Joe’s Kansas City BBQ.
Be sure to start your day with our complimentary Express Start Breakfast and enjoy a plethora of amenities including a 24-hour Business Center, Health and Fitness Center, indoor pool, and free wireless Internet. Also, we welcome your four-legged furry companions.
Whether your travels bring you here for business or pleasure, our friendly team is committed to making your experience enjoyable.
We welcome you to the Holiday Inn Express & Suites Olathe South, where our guests are our first priority!
Hotel had to break into room to get our stuff. Didn’t get a new room until after midnight. Falling asleep in lobby. No apology, no compensation. Wanted water..they got us a bottle, then told us they would charge our room for it
Posted byCorporate
onMarch 31, 2025
Hi TKRipper,
Thank you for staying at our Holiday Inn Express and Suites Olathe South. We welcome you as a new member with IHG® One Rewards and for making IHG Hotels & Resorts your travel partner.
We promise to provide responsive service. I am sorry to learn that it didn't happen. I have shared your comments with our local team. Your feedback will serve as a valuable reference to enhance our services.
We hope you'll consider staying with us again to restore your confidence.
Yours in hospitality,
Kyla U. Case Manager IHG Hotels and Resorts Service
Discover a gem among Covington, KY, hotels. Discover a gem among Covington, KY, hotels. Perfectly positioned in the bustling heart of Covington's business and entertainment district, Holiday Inn® Cincinnati-Riverfront offers unparalleled access to downtown Cincinnati. Perfect for business travelers, our hotel is close to major corporations like Ashland Marathon, Duke Energy, UPS, P&G, and Kroger. Our 24-hour business center caters to your professional needs, offering services that ensure productivity and comfort. Explore nearby attractions, like downtown Cincinnati and the famed Cincinnati Zoo. Shop at MainStrasse Village, or dive into fun at the Newport Aquarium. Our hotel offers top amenities, including a 24-hour fitness center, complimentary Wi-Fi, and an on-site restaurant.
Hotel is OLD and feels old. Beds were the only positive thing about this old and worn out facility. Don’t bother getting breakfast. The staff refused to make more food until all food is gone before replacing anything. Never was able to get breakfast since it took too long waiting for food. Skip this place and go to the Holiday Inn Express up the street. Much cleaner, modern, better hotel.
Posted byCorporate
onMarch 31, 2025
Hi wry3,
We are always happy to host one of our valued IHG One Rewards members. Thank you for staying at the Holiday Inn Cincinnati-Riverfront.
We want to leave our guests with irresistible smiles when staying with us. I am sorry for what happened. I’ve shared your feedback with our hotel management, and I am positive that they will look into this matter for necessary improvements.
I also sent you an email to discuss the situation further. I hope you can read it when you have the chance.
Best regards,
Lovely D. Case Manager IHG Hotels & Resorts Service
Staybridge Suites Jackson
Welcome to one of the top hotels in Jackson, Mississippi, a stately Southern belle steeped in tradition and history, swathed in culture and natural beauty. At Staybridge Suites Jackson, we are proud to call home the “City with Soul,” where hospitality isn’t an industry, it’s a way of life. From world-class museums to the Freedom Trail, from jubilant festivals to spectacular parks, from award-winning attractions to vibrant live music, this is a city as thrilling as it is serene, as historic as it is contemporary. And our pet-friendly Ridgeland, MS hotel puts guests in the heart of it all. We're a short commute to area companies including IBM, Nissan North America, and Entergy Mississippi, yet close to scenic Natchez Trace and downtown Jackson. Here you’ll find the freedom to stay your own way in spacious guest rooms with separate living areas, fully-equipped kitchens, free Wi-Fi, flat-screen TVs, and roomy workspaces. You can exercise your cares away at our onsite Fitness Center and outdoor pool or handle last-minute work at our 24-hour Business Center, equipped with office supplies and printing services. On Monday through Wednesday evenings, stop by our Social Reception and unwind with free apps and drinks. Our hotel in Ridgeland, MS is more than an extended-stay hotel; it’s a home-away-from-home where we treat you like family.
Cons: We had ants in our room on the desk. At times the elevator didn’t work. We were told that on Monday-Friday we would receive light housekeeping if we stayed less than 7 days. Housekeeping didn’t come at all while we were there. Our door didn’t close all the way. When closed and locked we could still see the hallway. That made it very easy to hear everything and everyone walking past our room. There were cigarette buds all over the property. The breakfast staff was letting the guest come inside of the kitchen.
Posted byCorporate
onMarch 31, 2025
Hi Whit04,
We appreciate you as one of our valued IHG One Rewards members. Thank you for staying at the Staybridge Suites Jackson.
We strive to ensure that our guests feel comfortable like family members. I'm glad that your check-in experience went smoothly.
I am sorry for what happened. I've shared your feedback with our hotel management, and I am positive that they will look into this matter to make necessary improvements.
We look forward to sharing a more positive experience on your next visit.
Best regards,
Lovely D. Case Manager IHG Hotels & Resorts Service
Modern hotel next to Ezeiza International Airport.
Surrounded by a natural atmosphere, the Holiday Inn® Buenos Aires Ezeiza Airport Hotel offers a convenient location next to the Ezeiza International Airport and with easy access to the city’s downtown and all touristic attractions of Buenos Aires. The hotel has 114 spacious and modern rooms equipped with everything for business and leisure travels alike. Ample spaces, outside views, natural lightening and the highest technology will make you stay a unique experience.
Whenever you travel form inside the country and stay on night at the hotel, you offer you a free parking space for fifteen days. Consult for special rate of accommodation with parking.
Relax in the on-site spa and Fitness Center . Host any kind of social or business meeting in the Convention Center , where you will find everything you need to have a successful event. Comfort, hospitality and the highest technology in addition to an ideal location in the city will turn your stay at this Holiday Inn in a pleasant and unforgettable experience.
Al llegar no fui reconocido como miembro IHG, pésima atención del personal de la recepción tanto en el registro de entrada como a la salida
Posted byCorporate
onMarch 31, 2025
Buen día Busissman,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel InterContinental Ambassador.. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Holiday Inn Buenos Aires Ezeiza Airport ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M. Case Manager IHG Hotels and Resorts Service
Welcome to the new Holiday Inn Express & Suites Forney, Texas, located half a mile from downtown Forney, just 15 miles from Dallas, right off Hwy 80. Our hotel's location is ideal for leisure and business travelers since we're just minutes from Tanger Outlet Mall
In Forney, leisure patrons can enjoy plenty of nearby, exciting activities. You can enjoy visiting the Artisan and Farmers Market in downtown Forney. Spend a day touring Fair Park, then catch a game or performance at the American Airlines Center. The largest flea market in the US, Canton Trade Days, is just a short 30 minute drive from our location.
When you choose to "Stay Smart" in the Forney area, our hotel's amenities make your visit more comfortable. We have a Business Center with copy and print services, and we offer free high-speed, wired and wireless Internet access. We have an on-site Fitness Center, an outdoor pool, so you can stay in shape and unwind while you're here. The free Express Start Breakfast Bar is available every morning, too, and features a variety of tasty options like eggs, bacon and fruit. Make your reservations today!
I have stayed here before and was satisfied, but this stay was a complete disappointment. When I checked in. I was told the elevators was not working. I get things happen that are beyond the control of the staff, but me having a torn acl made the trek up to the 3rd floor with my luggage a painful experience. Also there was no hot water to take a shower. I hope this is an isolated experience as I love staying at the IHG Hotels.
Posted byCorporate
onMarch 31, 2025
Hi Twhitmill,
Thank you for your loyalty to IHG One Rewards as a valued member and for choosing to stay at Holiday Inn Express Forney.
We are committed to providing a seamless hotel experience. I am sorry to hear about the concern you encountered. I documented and shared your additional feedback with our hotel management, and I am confident they will take the appropriate steps to enhance our hospitality services.
We look forward to welcoming you again and making your next stay great.
Best regards,
Allen Q. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express & Suites of Nevada, MO. With a convenient location off I-49, our hotel in Nevada, MO is a great choice for all travelers. Business travelers can rest easy with our easy access to offices for 3M, Fastenal Company, Cottey College, and Nevada Regional Medical Center.
Those in for leisure will enjoy our proximity to the Bushwhacker Museum, The Old Jail, Radio Springs Park, and the Deepwood Cemetery. For those into sports, visit Champion Diamonds Baseball Complex for terrific Little League action, and the Nevada Speedway for non-stop racing.
Our hotel offers everything you need for a comfortable stay, from modern accommodations to free hot breakfast, a 24-hour fitness facility, on-site parking, and free Wi-Fi. Each of our guest rooms are equipped with plush bedding, 42-inch TVs, Microwaves, Mini Fridges, and Keurig Coffee Makers.
Whatever brings you to Nevada, MO, enjoy your stay at the Holiday Inn Express & Suites Nevada.
This hotel doesn't accept CASH as a form of payment! In America we still use CASH as legal tender to pay for things. I will not stay here again for that reason. I will spend my CASH at places that accept it as legal tender. I stayed at another inn a couple days before this night, and they accepted cash without issue. Maybe will be making them my Hotel of choice for future trips.
Very unhappy guest. David
Posted byCorporate
onMarch 31, 2025
Hi dsen32,
Thank you for staying at our Holiday Inn Express & Suites Nevada for your leisure travel. We appreciate you for being one of our IHG® One Rewards members.
Our hotel is known to provide enjoyable travel for all and dependable value. I understand your expectations, and I am sorry for the issue you encountered. I shared your comments with our local managers to ensure we set proper expectations for our guests.
We hope you allow us to share a more positive experience soon.
Best regards,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Our Alliance, OH Hotel Promises A Relaxing Stay
Thanks to our great location, guests staying at the Holiday Inn Express Hotel and Suites Alliance can enjoy easy access to area attractions and businesses including the Pro Football Hall of Fame , The University of Mount Union, Brookside Farms, Malone University, Alliance Community Hospital, MAC Trailer Manufacturing and Coastal Pet .
Our hotel boasts a 720-square-foot meeting room which is perfect for travelers who need to host an event while in the area. Our hotel also boast a Business Center that features print, copy and scan services, as well as computer access. Take advantage of the free high-speed Internet access throughout the hotel, as well as the heated indoor pool, whirlpool and Fitness Center.
Guests visiting the Pro Football Hall of Fame will discover fascinating information on some of the sport's best athletes. Butler Rodman Park promises an afternoon of fun while Hoover History Center will fascinate history buffs. We are confident that the whole family will enjoy visiting Harry Londons Chocolate Factory, Glamorgan Castle, The Troll Hole Museum and Beech Creek Botanical Gardens .
Area information is easy to find thanks to our helpful and knowledgeable staff. We also proudly offer a complimentary hot and cold Express Start Breakfast each morning which features our signature cinnamon rolls and pancakes as well as healthy options.
The hotel is very dated. While check-in was smooth and the staff was friendly, the hotel was not up to the level of other properties. The sheets on both beds had stains, as well as the duvet. There was a giant red stain on the carpet. There was an ironing board and no iron. The shower curtain was dirty at the bottom. The ice machine on our the floor was inoperable the entire time. Disappointed in the condition of the room. Seemed short on staff as the front desk was unmanned periodically.
Posted byCorporate
onMarch 31, 2025
Hi Javah,
Thank you for choosing to stay at our Holiday Inn Express & Suites Alliance, and I appreciate you being one of our valued IHG One Rewards members.
We're committed to providing you with the best overall experience. I'm sorry to learn about the issues you encountered. This is certainly not what we want for our guests. I have shared this with our local team to improve the guest experience. We truly appreciate your time and insights.
We are looking forward to your next visit so that we can make your stay exceptional.
Kind regards,
Jayford Q, Case Manager IHG Hotels & Resorts Service