A Newly renovated Queens We’ve thought of almost everything to help protect you and make your stay Covid worry-free: Our team is fully trained on proper cleaning and sanitation procedures. We temperature check our team each day and require that housekeepers wear fresh masks and gloves at work. We screen our guests at check-in with Covid related questions. Located 20 min LaGuardia Airport, our Queens, New York hotel provides guests with a comfortable environment that is just minutes away from the excitement of New York City, Times Square, the Statue of Liberty, Flushing Meadow Corona Park and Marina, Long Island and the Queens Museum. Some nearby corporate headquarters include Amazon, Coca Cola, Chase Bank, McGraw-Hill, Merrill Lynch and Group Health, Inc. With our convenient location, you can make it to your meeting on time. We offer a relaxing and pleasant environment for business and leisure travelers alike. We offer free, hot deluxe breakfast with hot & fresh coffee available 24/7. Stay connected with our free Wi-Fi and 24-hour business center. Stay relaxed and fit using a new 24-hour fitness center. This 100% smoke-free hotel rooms are all equipped with microwave, mini fridge & Keurig coffee maker. Queens greatest hotel value. Book your hotel reservations now and take advantage of our great New York City hotel deals and rates. Make the smart choice - choose the Holiday Inn Express Maspeth and Stay Smart!
This is a good hotel in a convenient location, just off the Long Island Expressway. It has a free parking lot, which is good, but which sometimes fills up and you have to park on the street, which is not good. It has the usual confusing hotel TV with no useful program guide. What's worse, of the 50 or so channels, channels 1 through 16 completely quit working for two days of our stay, and those included ALL of the news channels! Despite several visits by the hotel's tech guy, he was not unable to fix the problem until finally it apparently fixed itself. This is pretty stupid and deserved some kind of sincere apology (such as a price reduction). We were not the only room with this problem, the tech was going room to room and re-booting their TVs, but without effect. So I guess we'll be back because of the hotel's good features, but the Holiday Inn chain's reputation in our eyes has been seriously tarnished.
Posted byCorporate
onApril 20, 2025
Hi Artt,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express Queens - Maspeth for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L. Case Manager IHG Hotels & Resorts Service
Hotel near San Antonio Medical Center Located off Interstate 10 and in the heart of San Antonio, Texas, our hotel's convenient access to the airport and numerous attractions and corporations makes it the premier place to stay while visiting this cultural gateway to the Southwest. Because our San Antonio hotel's near the Alamo and Six Flags, guests are encouraged to spend a few days enjoying the thrills of both attractions. In addition, the entire family can enjoy a trip to the River Walk, just a few miles from our hotel. Browse the shops and restaurants that line this pedestrian area while you enjoy a scenic stroll along the river.
Our corporate travelers appreciate our San Antonio, Texas hotel's 24-hour Business Center that boasts such amenities as fax, copy, e-mail and print services. We are located just a few minutes from the South Texas Medical Center, Verizon, Toyota, Bank of America, Wachovia and the airport. Also, be sure to reserve our spacious meeting room, with accommodations for up to 25 guests. When compared to other San Antonio hotels near the Alamo and River Walk, our amenities surely stand out. We offer a relaxing outdoor pool in addition to our well-equipped Fitness Center to help you burn off those extra calories. And don't forget our free, Express Start breakfast bar with our signature cinnamon rolls and 100% Arabica bean coffee, which provides the perfect start to your day .
This is an unacceptable hotel. When we got to our room it smelled of mold. The TV didn’t work and the front desk attendant couldn’t help us. The bathroom had many issues such as stains in the tub, the ceiling, and someone left their deodorant in the shower. The hair dryer was not there due to the hook on the back of the door had been ripped off. We were very uncomfortable and felt unsafe staying here. The walls in the hallway were also cracked and stained.
Posted byCorporate
onApril 20, 2025
Hi Foster,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Holiday Inn Express & Suites San Antonio Northwest-Medical Area.
Our goal is to offer an ideal place to unwind and recharge after a long day, and I'm sorry to hear about what happened. We are committed to ensuring that your next stay is much better, so I shared your feedback with our hotel management to improve customer satisfaction. I sent you a private message to discuss this further. I hope you read it at your most convenient time.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Candlewood Suites Erie is an IHG brand hotel centralized for shopping, company travel and family fun. We provide complimentary HSIA, an indoor pool , business center and our Candlewood Cupboard is open 24 hours so you can grab a snack or various amenities any time you would like.
Enjoy the many attractions Erie has to offer such as Presque Isle State Park , Tom Ridge Environmental Center, Waldameer Amusement Park or the Erie Zoo
The hotel location and amenities ensure easy proximity to many business and clients from General Electric, LORD, and Erie Insurance.
The Candlewood Suites Erie is located adjacent to the Millcreek Mall and close to several other shopping plazas with clothing tax free in Pennsylvania. The property is minutes from the premier educational facilities of Mercyhurst, Gannon, Edinboro University, Penn State Behrend, and LECOM.
Minutes from the Erie bayfront you are able to visit attractions like the Erie Bayfront Convention Center, Erie Bicentennial Tower, Maritime Museum, Brig Niagara, Erie Art Museum, Warner Theater, and the Erie Playhouse. Also located downtown are UPMC Hamot and Saint Vincent Hospitals.
For the sports enthusiast, we are located near Lake Erie Speedway, Presque Isle Downs and Casino . Take in a game at the Erie Insurance Arena home to Erie Otters Hockey and Erie Bayhawks Basketball or visit UPMC Park to the see the Erie Seawolves baseball team.
This hotel was a huge disappointment. The bed was so hard, my hips hurt laying on it. There was no TV remote. The bathroom had built up grime, hair and the grout was black. The shower pressure was like a painful firehose. The bathroom also had been repaired and they had not done a good job at all.
Posted byCorporate
onApril 20, 2025
Hi Echo,
Thank you for your Silver Elite membership with IHG One Rewards and for choosing to stay with us at the Candlewood Suites Erie. Our goal is to provide you with a comfortable and homelike travel experience, and I am sorry we missed the mark this time.
I've shared concerns with our hotel management, and the appropriate departments have been made aware to ensure they are addressed. I've also reached out to you via email to discuss this further.
Again, thank you for sharing your experience. We hope you'll allow us another opportunity to provide the level of service you deserve.
Warm regards,
Alice P Case Manager IHG Hotels & Resorts Service
Visit our centrally located hotel in DeSoto Texas Welcome to Holiday Inn Express & Suites Dallas South - Desoto, where modern luxury meets impeccable service! Our boutique hotel offers a total of 88 rooms, of which 44 are suites, and six are two bedroom suites. DeSoto is an ideal location 12 miles south of downtown Dallas & Dallas Love Field Airport, and minutes away from Arlington and Fort Worth. Families will love being near Dallas Zoo, UNT Dallas, Medieval Times, Six Flags Over Texas, Hurricane Harbor, Dealey Plaza/JFK Museum, State Fair of Texas, and local shopping at Uptown Village. Sports fans can visit the American Airlines Center, Cowboy Stadium, Lone Star Park, Cotton Bowl, Texas Motorplex and Grimes Park, home of indoor BMX racing. Business travelers are just five minutes from AAFES, Brenntag, Solar Turbines, Zep, DIAB Aircraft, BrassCraft, Adesa & Manheim Auto Auction. Our DeSoto hotel offers the convenience of on-site meetings with our 2,900 Sq. Ft. of meeting space and free wireless Internet access. Our 24-
hour business center will meet all your business needs. Your DeSoto vacation begins when you hear the gentle sounds of jazz music in our lobby. We want you to unwind with our choice amenities such as complimentary full hot breakfast and well-equipped fitness center or the courtyard with an seasonal outdoor pool, grill and whirlpool. Check our great hotel deals and rates and make your DeSoto hotel reservation today.
Nope - you guys figure it out!! Do you have a manager?? They should be more visible. You should be closer to Waxahachie for my convenience on this trip....like it works like that. Your hotel is average. Filled the need, but not wowed at all.
Posted byCorporate
onApril 20, 2025
Hi Vanilly Willy,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express Dallas South - Desoto for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L. Case Manager IHG Hotels & Resorts Service
St. Louis Holiday Inn Express® hotel is near the Barnes Jewish Hospital.
Enjoy your stay at Holiday Inn Express® St. Louis Central West End. Whether traveling for business or a visit to experience the community, this highly recommended, midtown, St. Louis hotel provides premium guest amenities, excellent service, and convenient access to dining and local attractions.
We are confident you will enjoy staying at our smoke-free, historic hotel as it is less than a mile away from the nationally known St. Louis Forest Park. Surrounded by a historic and among 10 best places to live. The neighborhood includes the renowned Barnes Jewish Hospital and Washington University Medical Center. After a short trip, situated nearly just 11 miles from the St. Louis Lambert Airport, relax inside the comforts of our newly renovated hotel rooms, and visit local attractions including St. Louis Zoo, St. Louis Science Center, World Chess Hall of Fame and the St. Louis Gateway Arch monument.
Hotel accommodations are well suited to most business travelers as we are located near AT&T, Ab-InBev, St. Louis University, Washington University & the Cortex business district.
Grab & Go Breakfast is on us to start your day and stay on track with our 24-hour Fitness Center. Experience a memorable stay in this historic Central West End landmark. Make your reservations today at the Holiday Inn Express® Central West End.
Hotel is under construction. Will be good hotel once completed. They charge $15 /day parking. Elevators slow. Only grab n go breakfast set up in an empty hotel room. Rooms are small - but recently remodeled and very nice, clean, great beds and towels.
Posted byCorporate
onApril 20, 2025
Hi Agbg,
Thank you for being a valued IHG® One Rewards member and for choosing to stay at the Holiday Inn Express Saint Louis-Central West End.
We strive and work hard to provide a relaxing atmosphere and exceptional amenities to our guests, and I'm sorry to hear about your experience. We're committed to providing our guests with a comfortable and relaxing experience, and the renovation is part of our efforts to enhance your future stays with us. I've shared your feedback with our hotel management to improve customer satisfaction.
We appreciate your patience and understanding. We’re excited for your next stay with us.
Regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Newly renovated hotel in Chanhassen near Chanhassen Dinner Theatres
Welcome to the newly-renovated Holiday Inn Express Chanhassen. Our hotel, conveniently located off of Century Blvd and Hwy 5, is ideally situated near the Chaska/Chanhassen corporate parks, Chanhassen Dinner Theatres (3 mi), Paisley Park (1 mi), U of M Landscape Arboretum (1/2 mi), Hazeltine National Golf Club (2 miles) and many area wedding venues.
As the nearest hotel to Lifetime Fitness Headquarters, Beckman Coulter, Entegris, Tokyo Electron, Michael Foods, and Emerson, business travelers will appreciate convenient and direct travel to and from the hotel. Our hotel also offers meeting and banquet space for up to 40 people - perfect for corporate day meetings, team gatherings, or a post-wedding gift opening.
Our accommodations also offer free Wi-Fi, parking, and hot breakfast. Maintain your lifestyle at our 24-hour fitness center or grab a complimentary day pass to Lifetime Fitness next door from the front desk. Each guestroom is equipped with a microwave, mini-refrigerator, Keurig, 43" adjustable mount TV, USB connectivity throughout, and in-room safe.
Whether travelling for business, competition or leisure, the Holiday Inn Express Chanhassen warmly welcomes you to the Twin Cities.
After a long day of travel, we were really looking forward to using your advertised whirlpool. We got into our swim suits, went down stairs and discovered the whirlpool was "Out of Order." There was no bar of soap in the bathroom. We had to use the bodywash in the shower to wash our hands in the sink. We could not get the television set to work properly. This was VERY annoying and unacceptable. When we attempted to fill our cooler, the ice machine on our floor was out of order. We have been members since 1986. We will never stay at this hotel again.
Posted byCorporate
onApril 20, 2025
Hi Valued Guest,
We appreciate you taking the time to leave an honest review.
We aim for a perfect retreat at our hotel, where comfort meets convenience, and I'm sorry to hear about your experience. We are dedicated to continually enhancing our service to ensure every guest enjoys a memorable stay, so I shared your feedback with our hotel management to improve guest satisfaction.
Again, thank you for choosing to stay at the Holiday Inn Express & Suites Chanhassen and for being one of our IHG® One Rewards members.
We'd be delighted to welcome you back for your next visit.
Regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Treat yourself to a worry-free stay at one of the best hotels in Beaumont, TX- Holiday Inn® Beaumont Plaza (I-10 and Walden Road), located just minutes from the heart of Beaumont, Texas. Take the stress away from travel as you relax in the sky atrium with a cascading waterfall in the comfort of our lobby.
Located near Port Arthur & minutes from Louisiana, this amazing hotel in Beaumont, TX keeps you in the heart of Southeast Texas' excitement. We're just a few miles from numerous attractions and restaurants, including the multi-purpose entertainment and sports complex at Ford Park, the Imagination Station at Central Park and many popular local restaurants within less than a mile, like Pappadeaux's Seafood Kitchen; a short walk across the street.
If you are looking for a lavish ballroom, meeting or event spaces in Beaumont, TX, Holiday Inn Beaumont Plaza is the best choice. There is no better place to have a birthday party in Beaumont, TX other than celebrating it at the best hotel in Beaumont TX - Holiday Inn Beaumont Plaza. We are your go-to party venue in Beaumont, TX to host any Quinceaneras, Bar Mitzvah or any celebration.
If you need to host a meeting, reception or a catered event then consider the 22,000 sq. ft. of flexible event space. We also have a 24-hour business center. Beaumont, TX businesses like the Exxon Mobil Refinery, Lamar University, the Dupont and Goodyear plants are located minutes from the hotel.
Hello,I leaving this review only because my stay was not good this time around at all. Perhaps was because I was on the first floor directly behind the bar and some other event that was taking place in the lobby. However, I mentioned to front desk clerk and she said I will tell them to turn the music down some. I am a truck driver and I’m passing through most of the time when I stay here. And I also have too sleep in the day hours because I have start work at midnight. And this particular day I didn’t get any sleep because I could hear everything outside my door. They were moving tables and chairs in and out the conference rooms next door, the restaurant and bar was loud and there was another event going on as well. I thought that the clerk would have suggested to move me to another floor at least. But I had to muscle through it, therefore I didn’t start working till later. But my rating this time was based off that.
Posted byCorporate
onApril 20, 2025
Hi Beverly,
Thank you for being one of our IHG® One Rewards Gold Elite members and for choosing to stay at the Holiday Inn & Suites Beaumont-Plaza (Interstate 10 & Walden).
We aim to have a global reputation for service to our guests, and I'm sorry to hear about your experience. Every guest interaction is an opportunity for us to improve and deliver exceptional hospitality, so I shared your feedback with our local team so that the necessary steps will be taken to enhance our services and elevate guests' overall satisfaction.
We look forward to hosting you again.
Yours in hospitality,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Enjoy South Padre Island Hotel's Access to Beach Whether you're searching for accommodations that put island businesses at your disposal or the perfect starting point for an unforgettable vacation, look no further than the Holiday Inn Express® Hotel & Suites South Padre Island. From this hotel, you can access the island's top corporations and take advantage of the beach and outdoor activities that South Padre Island offers. This hotel's business guests are sure to have a productive stay in South Padre Island thanks to the hotel's location. Stroll on the beach to clear your head before events at the island's oceanfront convention center. For more convenience and efficiency, you can book the hotel's meeting space, suitable for meetings and events of up to 125 guests. Vacationers have just a three-minute walk to the beach and enjoy the array of adventures available near the hotel's site on South Padre Island, Texas. Both Sea Turtle, Inc and the Birding and Nature Center are adjacent to the hotel. After exploring them, saddle up and experience a beach sunset via horseback at the Island Equestrian Center. "Stay Smart" at this hotel's facility on South Padre Island, Texas, where you can take advantage of a free, hot Express Start Breakfast Bar each day. Work out in the Fitness Center, and then fire up a barbecue grill by the outdoor pool for dinner in a convivial atmosphere. Free hotel-wide Wi-Fi access is provided. We hope to see you soon!
The price of the room was very high for the quality of the hotel. We were rather disappointed. However; I guess the hotel was out to capitalize on the fact that many tourists were in town this weekend. Pretty sad when an average hotel room is over $200 per night. I won't be staying at this Holiday Inn Express location again.
Posted byCorporate
onApril 20, 2025
Hi Merry,
Thank you for being one of our IHG® One Rewards Gold Elite members and for choosing to stay at the Holiday Inn Express & Suites South Padre Island.
Our goal is to offer an ideal place to unwind and recharge after a long day, and I'm sorry to hear about what happened. We strive for excellence in every aspect of our guest experience and are always looking for ways to improve, so I shared your feedback with our hotel management to enhance customer satisfaction.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Welcome to the newly renovated property in Clanton, Alabama. We would love for you to come visit. Our Hotel's Location is ideal, as the largest peach producer in Alabama, Clanton boasts a rich agricultural heritage and warm hospitality. At the Holiday Inn Express® Clanton Hotel, we take hospitality seriously and do our very best to welcome you and make you feel at home. As one of the leading hotels in Clanton, Alabama for corporate travelers, our facilities boast a Business Center with print and copy services. Guests can utilize our 950-sq-ft event room, too, which is perfect for company meetings. We're located near local businesses, including Adient, Alabama Power and KMA. While visiting our quaint town, be sure to explore the surrounding area, which is home to Lake Mitchell and Lay Dam, two areas great for fishing. After spending a lazy morning on the lake, guests can enjoy an afternoon game of golf at Clanton Golf & Country Club. Nearby Peach Park gives visitors the opportunity to sample local produce, including Clanton's beautiful peaches. Goose Pond Park and Confederate Memorial Park are also located close to our property. You can "Stay Smart" and start your day off with the complimentary Express Start Breakfast Bar. We also offer free high-speed, wireless Internet access, Business and Fitness Center. While in Clanton, Alabama, end your day with an invigorating dip in the indoor pool. We have everything you need to stay comfortable, so call today!
The desk chair broke, throwing me to the floor. This is not good for anyone, especially a 70 year old man. The only concern was did I need to go to the hospital, nothing else was offered.
Posted byCorporate
onApril 20, 2025
Hi Mikey 1,
Thank you for being a valued IHG® One Rewards member and for choosing to stay at the Holiday Inn Express Clanton.
We strive and work hard to provide a relaxing atmosphere and exceptional amenities to our guests, and I am truly sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to listening and adapting to your needs. I sent you a private message to discuss this further. I hope you read it at your most convenient time.
We can't wait to welcome you back for your next visit.
Regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Conveniently located in Las Condes, this elegant hotel is the best choice for both business and pleasure. Enjoy your holidays in our comfortable rooms, suites and indoor pool. Nearby you can find the largest shopping center in Latin America, Costanera Center, US Embassy, WTC, Bicentennial Park and subway stations. In addition, it offers spacious meeting rooms that make it one of the most important convention centers in Santiago.
First walk in was not impressed with from the front desk, yes they did help us to check in !! but it just that. they did acknowledge you as IHG member. That only things they that had said. That it make feel good. No offer to help with the our bags, no direction where should we go to get to our room, no smiles from any of the girls at front desk( they look very unfriendly the guys who help us was very kind) the elevator door slammed closed on us. The hall way needs TLC. The room is not cooling down. This is not 5 stars hotel!! They give the room key and you are on your own. We did not feel welcome here and this is not a cheap hotel the name said it all. We had stay in Intercontinental before and this one is not it. We are so disappointed. We keeping calling to see if they can fix the AC but no one answers. We feel we had been ignored and swept our issue under the rug. Facility basically is extremely run down it seem to have a lot of problems air conditioning, elevator, shower drain the room is not 100% faction able. We have to ask for a fan to cool in us at night. ( the Fan is very dirty and dusty the one that they us to use in the room) We ask them to check us out before our departure date. Simply because there is nothing there want us to stay any longer. It seem that our review with this intercontinental is not the first one. It seem there is more people has had experience the issue that we had in the past and issues have never been addressed. In the other side Miss Ignacio Jara I believe she is a guest experience manager, is very well handled our situation very kindly and smoothly. Thank for that. We will not recommend the this hotel to anyone else.
Posted byCorporate
onApril 20, 2025
Hi Vinny,
Thank you for your Silver Elite membership with IHG One Rewards and for choosing to stay with us at the InterContinental Santiago. Our goal is to deliver personalized and memorable experiences to our guests. I am sorry we missed the mark this time.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and emailed you to discuss this further.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
All the best,
Alice P Case Manager IHG Hotels & Resorts Service