Hotel overall is good, as you would expect from any Holiday Inn in China. However, this one has a bathroom problem: - Strong sewer smell in 1st room. Odour was present in entire room upon arrival. After closing bathroom door it subsided in guest room, but got REALLY strong and bad in bathroom. Asked for another room after first night. - 2nd room had the same odour, yet not as intensive! Kept bathroom door closed, so bedroom was okay. Odour would intensify after every shower. For the first several days clear water was coming out of the floor (inbetween 2 tiles) in front of the toilet. Caulking around shower almost entirely broken and not sealing. Water pressure (top floor) so low that having a shower took some patience... Rest of the hotel was good, just the bathrooms seem to be in dire need of renovations or fixing.
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Shanghai Pudong. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comment about the bathroom problem has been documented and will certainly be looked into. Our assistant manager will certainly contact you ASAP. We appreciate your feedback as this is our best resource for improving guest services. We thank you for your feedback and look forward to your continuous support in the near future. Sincerely,
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir.