The location is very convenient to visit popular tourism areas. The room is huge and the bathtub is the best. Staff is very helpful and friendly. The night view on the roof is fantastic. I will stay there again for the next trip.
Thank you for taking the time to share your experience at Crowne Plaza Guangzhou City Centre. We are delighted to hear that you enjoyed your stay with us and found our location convenient, the room spacious, and the bathtub to your liking. It's wonderful to know that our rooftop night view made your visit even more memorable.
Your kind words about our staff's helpfulness and friendliness mean a lot to us. We strive to provide exceptional service, and your feedback encourages us to continue improving. I will share your comments with our team, as they will be thrilled to hear that their efforts were appreciated.
We look forward to welcoming you back on your next trip to Guangzhou or any other Crowne Plaza destination. Should you need any assistance in planning your future visits, please feel free to contact us directly.
Thank you again for your recommendation.
Best regards, Joe Torres Guest Service Manager Crowne Plaza Guangzhou City Centre
Dear guest, welcome to our hotel. Our hotel is strategically located in Qunli New District, Daoli District, Harbin, close to the Songhua River, which is the commercial CBD of Qunli area. The hotel is 5 kilometers away from Central Street and the Hagia Sophia Church, 4 kilometers away from the Ice and Snow World, and about 1.5 kilometers away from the Songhua River, making it an ideal place for your vacation. The hotel's characteristic service is to make every effort to provide guests with a more comfortable living space. Thank you for your affirmation! We offer a safe and reliable environment, clean hygiene, professional and humanized service, exquisite and complete supporting facilities at an affordable price, as well as enjoyable bathing, quiet and comfortable sleep, nutritionally balanced smart breakfast, high-speed internet coverage in all guest rooms and public areas, and other valuable experiences.Looking forward to the opportunity for you to visit again. Wishing you a pleasant journey.IHG Social Listening Team
10 mins walk to the Emei Huang Wan Bus Station, where you can easily catch a ride to the scenic area. The staff are nice, get my room upgraded. The river outside the hotel is crystal clear.
Dear Guest, Thank you very much for taking the time out of your busy schedule to write us a wonderful review and give us a full score. We are delighted that you are so satisfied with our hotel's location and the excellent customer service we provide. We strive to offer unforgettable stay experiences to all our guests, and it's great to hear your feedback. We look forward to welcoming you back on your next visit. Sincerely, IHG Social Listening Team
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, IHG Social Listening Team
Dear Guest, Thank you for sharing your experience with us and we are delighted to hear that our staff were very friendly. Our team strives to create a warm and welcoming atmosphere for all our guests and it's wonderful to know that we succeeded in making you feel at home. The location of our hotel, with the Suzhou River, a coffee shop and a subway station nearby, offers great convenience and adds to the charm of your stay. We are fortunate to be located in such a vibrant and accessible area. We look forward to welcoming you again in the future and providing you with an even more memorable experience. Kind regards, IHG Social Listening Team
Thank you for your stay with us at Crowne Plaza Suzhou. We are very glad to know that you are highly impressed by our location and service. It’s our great honor to have your compliments on our hotel. Feedback such as yours is the best reward to us all. We will continue to strive to achieve excellence at every level in the future.
The service was excellent. Nancy at front desk helped me with the detail guidance and gave me very good supports. The facilities at hotel are excellent. I appreciate and look forward to next stay in future.
Dear IHG Rewards Club Member, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Shanghai Pudong. We are pleased to hear that you enjoyed your stay with us., especially the front desk staff services you mentioned, We hope to have an opportunity to serve you again in the near future. Sincerely,
Thank you for taking the time to share your experience with us. We truly appreciate your understanding and thoughtful observations about your stay. It’s heartening to know that despite a few challenges, you found the room comfortable and our helpful efforts to serve you.
Your feedback is invaluable, and we’ll continue working to improve and enhance our guests’ experience. We hope to have the pleasure of welcoming you back on your next visit to Hong Kong.
This place is lovely. Not in the center of the city but easy to get around by taxi (very cheap) or subway. Staff was fabulous and spoke great English. Any needs were attended to promptly. Only issue was the room we spent the first night in had non functioning drains in the shower and sink which flooded the room requiring a room change. A little bit of a pain since we had already unpacked, but maintenance arrived about 90 seconds after we called down to the front desk and we were moved to another room with 10 minutes. Rest of stay went without a hitch. Highly recommended!
Thank you for sharing your kind feedback with us. We’re delighted to hear that you enjoyed the lovely atmosphere of our hotel and appreciated the ease of getting around the city, whether by taxi or subway. It’s also wonderful to know that our staff made such a positive impression with their helpfulness and excellent English!
We do sincerely apologize for the inconvenience you experienced on your first night due to the issue with the shower and sink drains. Although it was unfortunate that it disrupted your stay, we are grateful that our maintenance team was able to resolve the situation promptly and move you to a new room with minimal disruption. We truly appreciate your understanding and patience.
We are so pleased that the rest of your stay went smoothly, and we are grateful for your high recommendation. It would be our pleasure to welcome you back for another memorable experience.
One of my fondest memories at Chengdu is the excellent service I received at the InterContinental Century City. The concierge team was marvelously helpful, especially Benny and Li Gang (李刚) who went extra miles to help us enjoy our stay. Another perk of my trip, it’s the extraordinary bakery at breakfast. We got the chance to taste one of the best baguette in the WORLD at the lounge / club Intercontinental. It’s definitely a reason valid enough for me to come back! Kudos to the bakers and the team!
Dear Mr. Zhang, We are extremely delighted to hear that you had such a wonderful experience at InterContinental Century City Chengdu. It is truly heartwarming to receive your kind words about our concierge team, especially Benny and Li Gang (李刚), who took great care of you. Their dedication and going the extra mile to ensure your enjoyment is exactly what we strive for. We are also thrilled that you loved our bakery at breakfast, especially the baguette at the lounge/club Intercontinental. Our bakers work hard to create delicious treats, and it's wonderful to know that their efforts have been so highly appreciated. We look forward to welcoming you back soon and providing you with another memorable stay. Thank you again for your glowing review! Best regards, Jin Jin Hotel General Manager