The hotel is a bit old fashioned in its design but otherwise great. The staff was fantastic. Super friendly and great service level. The location of the hotel is hard to beat, as it’s right on the marina bay of downtown Qingdao. Great large pool and good gym.
The only downside was the dinner buffet. We decided to give it a go and it unfortunately was abysmal and an embarrassment for what otherwise is a great hotel.
Thank you for taking the time to share your feedback with us. We are glad to hear that you found our staff fantastic with super friendly service and a great service level. Also, we are pleased that you appreciated our unbeatable location by the marina bay in downtown Qingdao, as well as our great large pool and good gym.
We do apologize for the disappointment you experienced with our dinner buffet. Your comments have been noted, and we will be looking into this matter promptly to make the necessary improvements to ensure a better dining experience for our guests in the future.
Regarding the design of the hotel, we understand your point and are actually in the process of planning some renovations to give it a more modern touch while still maintaining its charm.
We hope this doesn't deter you from staying with us again in the future, as we are committed to enhancing every aspect of our hotel.
Dear guest, thank you for staying at our hotel. I'm very sorry for not providing you with a perfect accommodation experience. Regarding the issue of issuing invoices, you can contact the hotel front desk and we will provide you with a reasonable explanation. Sorry again for your bad feelings.Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team
The short time experienced during our stay in the hotel was so satisfying me and my wife was very satisfied and all the staff are very helpful and friendly.
Thank you for choosing our hotel and sharing your kind feedback.
We are glad to hear that both you and your wife had a satisfying stay, and that our staff’s helpfulness and friendliness made a positive impression. Your words motivate us to continue providing excellent service, and we look forward to welcoming you back in the future.
We thoroughly enjoyed our stay at this property. The daily soup sent to the room was a delicious and a great touch to overall stay. The Concierge team was also very helpful with our parcels. Big thanks :)
Only thing that can be better was the room pillow - good to have soft and hard options
Dear guest, Thank you for sharing your stay with us at Crowne Plaza Guangzhou City Centre. We are pleased to hear that you have enjoyed your stay with us. Our team strives to exceed the expectations of our guests and provide the true hospitality of a 5 star hotel. Please do not hesitate to contact me if you need any assistance, we are looking forward to welcoming you back to Crowne Plaza Guangzhou City Centre in the near future. Best Regards, Joe Shi | Duty Manager
Dear guests, Welcome to our hotel. The clean and comfortable guest rooms allow you to have a good night's sleep after a busy day, and the fresh and varied breakfast can bring you positive energy throughout the day. In terms of traffic and travelling, we understand that convenient traffic is one of the most important factors for guests to consider when choosing a hotel. We are happy to hear that you find our hotel location conveniently located, which will make your travelling easier and more convenient. We look forward to welcoming you back.Sincerely, IHG Social Listening Team
Overall good. For short stay, comfortable environment especially the bed. Food ok and sufficient. Location is nice, easy to reach the place you want to go in the city either by taxi or public transportation.
Dear Guest, Thank you for taking the precious time to share your stay experience with us. We have carefully selected imported brand mattresses, provided soft and hard pillows, as well as high - quality bedding, bringing guests a high - quality sleep experience. Our breakfast is served in a buffet style, offering a combination of Chinese and Western dishes, as well as special Suzhou delicacies. There is also an open - kitchen where food can be freshly prepared, helping you recharge for a new day. We are fully prepared and look forward to your next visit. IHG Social Listening Team
I’m surprised with the old style. There was some water leak on the window frame. The toilet seat was not a smart seat, felt very cold and uncomfortable.
Thank you for taking the time to share your feedback regarding your recent stay at InterContinental Nanjing.
We sincerely apologize for the disappointing aspects of your recent stay. We're truly sorry that the room's old-fashioned style didn't meet your expectations, and the water leak from the window frame and non-smart toilet seat added to your discomfort.We have immediately dispatched the maintenance team to fix the window leak. Meanwhile, the hotel updates room facilities every year.We hope you'll consider giving us another chance. We are committed to providing you with a significantly improved stay experience.
This Crowne Plaza in Foshan has its own vpn that enable my regular gmail connection seamlessly so that I can work just like being in my office. I love that!
Dear guest,Thank you so much for choosing Crowne Plaza Foshan. Our team is dedicated to providing exceptional experiences, and we're delighted to know that you felt well taken care of. We look forward to welcoming you back soon. Sincerely, General Manager David Feng