My fiancé and I had a wonderful stay. The staff did a fantastic job taking great care of us. Lee Li was exceptional and helped retrieve a pair of pearl earrings that were misplaced. He also went above and beyond to check in with us throughout the stay to make sure we were well taken care of. Looking forward to visiting again soon in April/May.
Dear valued guest, Thank you for choosing to stay with us! We are glad to know that you had pleasant experiences! Your recognition will definitely move us forward. We will look forward to meeting you next time to deliver our best products and services to you! Thank you so much again!
Dear Valued Guest, Thank you very for taking time to bring your problem occured to our attention. First of all, we apologize for any inconvenience or furstration you assure you that we will do everything to resolve the issue to your satisfaction. We do value your feedback and please give us the opportunity to improve and server you again. If you have any further concerns, please do not hesitate to contact us. Thank you!
Stayed two nights with family, four people. Only few hotels in Guangzhou that swimming pool is still open in winter time. Two safe guards on duty which is really rare as in most hotels there are none.
Dear valued guest, Thank you for choosing to stay with us! We are glad to know that you had pleasant experiences! Your recognition will definitely move us forward. We will look forward to meeting you next time to deliver our best products and services to you! Thank you so much again!
Dear Guest , Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services. Once again, we very much look forward to welcoming you back to our hotel. Thank you! Sincerely, Marketing and Communication
Dear guest: Hello! It is a great honor for you to choose to visit the Crowne Plaza Beijing Zhongguancun. The hotel aims to provide a comfortable living environment and excellent service for every guest. We will continuously improve the facilities and equipment of the hotel and enhance the quality of service to ensure that guests have a more satisfactory travel experience. Looking forward to meeting you again. Wishing you a happy life and good health!
Thank you for sharing your feedback regarding your dining experience. We're delighted to hear that you enjoyed the Sichuan cuisine, as well as our afternoon tea and happy hour offerings.
We appreciate your insights and hope to have the pleasure of welcoming you back soon!
It's been many years since my last stay at a Crowne Plaza Hotel and I was very impressed with my latest experience with them at Shanghai, Hongqiao. Their service staff were friendly and courteous. The rooms were modern, spacious and well kept. The food and services of hotel restaurants were excellent, but the hotel is also conveniently placed near several shopping malls; so, anyone curious about trying anything outside of the hotel menu would be spoilt for choice. The hotel is close-by to a train station which is convenient for guests who might fancy to go exploring and visiting other parts of shanghai over a weekend. I would definitely stay here again if I were ever again in the area and would highly recommend this to my friends and work mates.
Whether on vacation or business, Crowne Plaza Shanghai Hongqiao is committed to becoming your ideal travel choice! The hotel is located in the core area of Hongqiao International Central Business District, within walking distance of Line 2/10/17 Hongqiao High speed Railway Station, Hongqiao Tiandi, Longhu Tianjie, Libao Plaza, National Exhibition Center, etc. As the 100th Crowne Plaza brand hotel in Greater China, we continue to serve guests with the quality of InterContinental World renowned hotels and the "true hospitality" of IHG. Thank you for your trust and support, and look forward to serving you next time!
Best Regards
Kona Ke, General Manager of Crowne Plaza Shanghai Hongqiao
he services were perfect with friendly staffs (not just one, but everyone from the hotel was super friendly). The staffs were super helpful for finding us the eyeglasses store to fix my friend's eyeglasses and booking the hotpot place (Pipa Yuan Shiweixian) for our dinner. The candy provided at the front desk was really a bonus point for eating oily foods. The room was very clean and spacious with really good amenities needed for the stay. We went to Chengdu for a day trip early to catch the train and staff also packed breakfast for us (that's so lovely of them to do that and we really appreciated their attention to such small details).
Dear Guest, Thank you so much for your wonderful feedback! We're delighted that you found our services perfect and our staff friendly and helpful. We're especially pleased to hear about the little things that made your stay more enjoyable, like the sweets at the front desk and the packed breakfast for your early start. We'll continue to work hard to ensure that every guest has a great experience. We look forward to welcoming you back soon! Kind regards, IHG Social Listening Team