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    2017年2月20日
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    2025年5月14日
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香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。 酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。 除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。 香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Great Place to Stay
来自 Traveler BC Washington State
We were in Hong Kong for a family trip. There were six of us in two adjoining rooms on the Executive Club Level. The rooms were excellent and the use of the Executive Club Lounge was a very big plus!
The staff was very helpful. The front desk provided helpful directions and ideas on places to go. The Club Lounge staff (especially Jennifer) made every trip to the Lounge a joy.
The breakfast buffet had something for everybody and helped get our morning off to a great start.
The location of this property is great! It is close to shopping and public transportation.
We look forward to staying there again!
客户化身
已发布 2025年1月12日
We are delighted that you enjoyed your stay at our hotel in Hong Kong, especially the service on the Executive Club Level. We look forward to welcoming you back soon!
Warmest regards
Carlos Souza
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
华邑®酒店及度假村由洲际酒店集团创办于2012年,“华邑”二字意味着中华有识之士及各界菁英相聚于此,英文名称“HUALUXE”中的“HUA”则取自汉字“华”,而“LUXE”则象征着高端奢华的品质。华邑®酒店及度假村深刻洞悉国人餐饮及商务社交之需求,热忱发扬以“食”和“聚”为核心的中华待客之道的艺术。华邑®旗下酒店富有中华文化特色,还为宾客提供一系列成熟完善的特色专属社交空间,无论是商务社交亦或是私人聚会,都能精彩圆满。上海大华长风华邑酒店坐落于普陀长风生态区繁华的城市商圈中,尽纳长风公园秀美风光,紧邻轨道交通15号线和上海跨国采购会展中心,商务出行或观光游览皆可畅达。酒店依托优越的地理位置和优美的自然景致,整体建筑风格传承自中式传统园林艺术,以“水生万物”为设计意象,蜿蜒至酒店内各个空间,呈现水由起源至汇入江海的刚柔并济,充满艺术张力。312间灵秀雅致的奢华客房及套房,汇聚经典与创新美食的彩丰楼中餐厅及鲜艳全日餐厅,别具风格的会晤、品茗空间举茗邑,设施完备的健身房和室内恒温游泳池,以及超过1060平方米的宴会及会议空间,皆可满足您“食”与“聚”的商务与休闲需求。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Comfortable experience
来自 Colin China
The welcoming service is warm and offered tea is very nice.
Various breakfast option makes the stay comformtable.
Strongly recomend this hotel to friends who are not sure about the choice.
客户化身
已发布 2025年1月12日
Dear Guest,
Welcome to HUALUXE Shanghai Changfeng Park. We are extremely delighted to hear that you were impressed by the warm welcoming service and the nice tea we offered.
At HUALUXE Shanghai Changfeng Park, which is part of the InterContinental Hotels Group, we have always been committed to integrating the concept of "Chinese aesthetics in daily life" into every aspect of our service.
Moreover, we're glad that our diverse breakfast options added to the comfort of your stay. We strive to provide a rich variety of food to meet different tastes and preferences, aiming to start your day with a delicious and fulfilling meal.
Your strong recommendation to your friends is the greatest compliment and encouragement to us. It means a lot that our efforts have been recognized by you. We will continue to maintain high - quality services and constantly improve to create even better experiences for our guests.
We sincerely look forward to your next visit. We will spare no effort to make your next stay with us even more pleasant and memorable.
Yours sincerely,
Lisa Chen
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。 酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。 除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。 香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
交通便利
来自 Tedlin
地鐵站一出來就到了,但這是我住過IHG集團會員服務相對比較沒那麼好,可能是香港特色?但整體住宿及餐點還是具備一定水準以上!!
客户化身
已发布 2025年1月12日
Thank you for your valuable feedback regarding your recent stay with us. We are pleased to hear that you found our hotel's location near the subway station convenient and that you appreciated the quality of our accommodation and meals.
We apologize for any shortcomings you experienced with the IHG group member service. Please rest assured that we take your comments seriously and will work diligently to address any areas needing improvement to ensure a more satisfying experience for all our guests.
We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable stay that exceeds your expectations.
Warmest regards
Carlos Souza
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
华邑酒店及度假村品牌,由享誉全球的洲际酒店集团创立于2012年,是洞察中国高端消费者细腻需求而倾力打造的国际高端酒店品牌。华邑酒店致力于提供给宾客沉浸式的中国文化体验,以“华邑雅集”等主题活动凝聚文化力量,将中华美学与文化传承生活化。 华邑酒店汲取当地传统文化元素为灵感,让客人在酒店中感受 “中华美学生活化”的理念。设计师匠心独运地将宗祠的鼎建幽居之美、红树林的自然悠游之美、非遗鱼灯编织的艺器技艺之美、盆菜的饮馔品位之美、非遗鱼灯舞祈福的雅聚养德之美,精妙汇聚成“华邑五美”。 深圳宝安京基华邑酒店拥有多种创意融合的餐饮选择。从彩丰楼中餐厅的精致中餐、鲜艳全日餐厅的中西式自助餐,到麺家的中式宵夜,都旨在满足您的不同餐饮需求,为您带来彰显身份的尊贵餐饮体验。深圳宝安京基华邑酒店通晓国人商务社交之需求,从举茗邑的轻松会谈到一系列公共及私人空间竭力满足宾客各项商务社交及休闲娱乐需求。酒店内设总面积近1,100平方米的多功能会议场地,包含688平方米无柱宴会厅,配有现代化视听设备。 酒店坐拥“海陆空轨”四维立体交通便利,可轻松抵达深圳宝安国际机场、深圳国际会展中心和深圳湾超级总部基地。15分钟内连接高速、空港、海港,一小时商务圈可辐射香港、中山、东莞等大湾区主要城市。 深圳宝安京基华邑酒店诚邀商务精英、文化爱好者和度假宾客共赏、共享中华美学的盛宴。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
Elegant hotel, uneven standard
来自 Watermoonclouds Hong Kong
Location not particularly convenient; entrance a bit hidden--far better to add a secondary entry point on Bao'an Road.
Hotel and room very elegant & well-designed--even better than IC, Indigo & CP in China, which are better than those in the UK or US to begin with. Front-desk staff very courteous.
Which makes one wonder why food quality is sub-Hualuxe: roughly at Holiday Inn level. With few guests for a new hotel, breakfast food quantity & variety can be rightly cut to reduce wastage; there were too many mediocre dishes (especially dim-sum & rice rolls), nothing memorable in quality (EVEN has better-quality breakfast, not to mention IC, Indigo & CP).
Reduced executive lounge benefits pose a real issue. PM tea is fine, but happy hour is limited to 1 bowl of noodles with a "randomly assigned" cold dish with NO choice; there are varieties one may not eat (e.g. chicken's feet, spicy lotus root). In IHG China hotels, happy hour is a mini-buffet where (1) free choice is a basic principle; (2) we can eat to the full. I have never wasted food in my life, but the above points are basic logic. I've stayed at HI Shenzhen Nanshan; with a lounge under decoration, they maintained a mini-buffet on 1/F. I just stayed at CP Zhongshan Wing On city; with very few guests one night, they offered a small menu with choice, and even the main dish could be reordered (no wastage). Hualuxe's happy hour is unworthy of its brand. The lounge can be closed until it makes better sense to reopen, but there is a smarter, less miserly way to maintain standards. As a last resort, even cancelling pm tea and doing a better-quality happy hour mini-buffet makes better sense.
客户化身
已发布 2025年1月12日
Dear Watermoonclouds,
Thank you for taking the time to tell us about your experience at HUALUXE SHENZHEN BAO'AN. We appreciate your loyalty as a Diamond Elite IHG® One Rewards member. Please know that your feedback is extremely valuable to us.
I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. For the location, we will try to find a better way to make it easy for our guests to get to hotel. For breakfast and club lounge, I will coach our team to make the necessary changes so we can provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for choosing HUALUXE, and if I can be of assistance to you, please contact me directly at 0755-27896666 or angie.chen@ihg.com.
Sincerely,
Angie Chen
Hotel General Manager
angie.chen@ihg.com
 0 点
0/ 0的投票认为这条意见有用。
 
苏州洲际酒店坐落于金鸡湖畔集商业、休闲和文化为一体的中央商务区。酒店客房于2021年全面翻新,共427间风格现代的客房与套房,宾客无论是在酒店的5间风格各异的餐厅与酒廊,还是身处奢华的洲际水疗和室内泳池,都能欣赏到迷人的湖光水景和新苏州城市天际线。25楼全湖景洲际行政俱乐部,带给你更高级别的舒适享受。齐备的会议会务设施也使苏州洲际酒店成为举行各类会议及私人会晤的理想选择。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Perfect stay
来自 CaiXK Shanghai
Excellent lake view great room services good restaurant and perfect choice of leisure and business.
客户化身
已发布 2025年1月12日
Dear InterContinental Guest,
Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our hotel's room service, restaurant and lake view made your visit enjoyable. Our hotel locates in the CBD area with many restaurants and shopping malls, and is also next to the beautiful Jinji Lake, which makes it the ideal place for both business and leisure guests. Feedback such as yours is the biggest recognition to us all. We will continue to strive to achieve excellence at every level in the future.
Thank you again for your support and we look forward to welcoming you back to InterContinental Suzhou in the near future!
General Manager
David Guo
 0 点
0/ 0的投票认为这条意见有用。
 
广州中心皇冠假日酒店位处广州市繁华的环市东路核心商圈。四周交通便捷,距广州白云国际机场大约32公里,距离广州火车东站约7公里,步行200米即可抵达地铁站。酒店至广州国际会展中心琶洲展览馆的距离仅有1.3公里,是商旅客人理想的会聚之所。另外,酒店比邻广州城内各大旅游景点和商业圈,您可以从酒店乘坐地铁、公共汽车或出租车等交通工具前往如:广州塔;白云山;北京路; 越秀公园;中山纪念堂等。 酒店拥用460间宽敞雅致的豪华客房及套房,无微不至的客房设计,完善的商务设施,酒店视野广阔,景观独特。酒店设有2个风格迥异的餐厅和大堂酒廊,2个堂皇华丽的大型宴会厅及9个多功能厅,全部配有先进的视听设备及高科技会议系统,是举行各种会议、宴会、婚礼及其他活动的尚佳选择。客人可在酒店范围内享用无线网络。住店客人更可在酒店内享受20%的餐饮折扣。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
First Visit
来自 Loyal IHG Ambassador Malaysia
First stay at CP Guangzhou. Room was good.
Checkin OK.
Housekeeping good.
- When checking out, we wanted to go to Foshan & seeked one of the Concierge staff’s (tall & slim guy) advice.
- He said not all taxis go to Foshan & taxi fares could cost RMB500-600 to Foshan as the taxi driver would deviate and take a longer way there.
- Concierge then encouraged us to let him book a car via DiDi and asked us to pay him RMB200 to cover the ride & tolls!
- I then challenged him to say that we could the taxi driver directly upon arrival in Foshan but the Concierge said the only was is to pay the taxi driver through the Conceirge’s DiDi app account!
- I refused and proceeded to ask the first taxi in the Crowne Plaza queue, and he agreed to take us to Foshan!
- I then complained to the front desk officer (a lady) on what the Concierge tried to do - ie make a quick buck from me! - but she defended the Concierge staff and said that I could only pay through the Concierge’s DiDi app account!
- Upon checking with other DiDi users, I found out that DiDi drivers could be paid directly and not necessarily thru the app.
- this attempt to make money from Crowne Plaza’s guests is totally disgusting and very unbecoming.
- I am a Platinum Elite IHG guest, and a precious Royal Ambassador status member, and have never come across such behaviour,
- My stay in Crowne Plaza Guangzhou was from Dec 26-29, Room 2514.
TK Tan
IHG Number:- 890025079
客户化身
已发布 2025年1月12日
Dear Mr. Tan Teow Keng
Thank you for bringing the recent issue with the Didi service arranged by our concierge to our attention. We sincerely apologize for any inconvenience and distress this may have caused during your stay.
Please rest assured that we take your feedback very seriously. We have initiated a thorough internal investigation to identify the root cause of the problem and implement corrective measures.
To prevent similar misunderstandings in the future, we are reinforcing our procedures. Our concierge team will now be required to confirm fare details directly with the driver and communicate this information clearly to guests before finalizing any transportation arrangements. This will help ensure transparency and avoid any potential disputes.
Once again, we deeply regret the inconvenience caused and truly appreciate your understanding and support. We remain committed to improving our services to provide every guest with a seamless and enjoyable experience at our hotel.
Should you have any further questions, concerns, or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back and serving you better in the future.
Yours sincerely,
Karen Han
Duty Manager
 0 点
0/ 0的投票认为这条意见有用。
 
酒店位于城市中心,周边交通便利,四通八达,毗邻时尚前沿的招商花园城购物中心。四周环绕江南古镇周庄、锦溪、千灯等众多景点。 在喧嚣闹市中辟出宁静的一隅,出则繁华,映照人间烟火,入则良辰,沉浸时光静好。 酒店内以江南文化元素为设计理念,汲取昆曲与现代美学相结合,色彩布局,别具匠心,传递出温暖与人共情的空间感。 房间全景落地窗的设计,饱览鹿城繁华,看云卷云舒,听星辰呢喃,拉满度假舒适感,让您静享安心入眠。 昆山皇冠假日酒店,每一帧都是那么惊艳曼妙!
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
Pillow type should be replaced with better ones
来自 Zhuang Beijjng
The pillow is too soft and feel not good, hope replace it with better ones to improve the experience. The shower head is so old with only one type of method. It should be upgraded to the high level of option.
客户化身
已发布 2025年1月12日
Dear Valued Guest,
Thanks for sharing your valuable feedback with regards to our hotel guest room.
We sincerely apologize for the inconvenience due to the pillow and will definitely rectify the issues that were being brought up. According to your preferences, we have buckwheat pillows for you next saty.
Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while staying with us.
We hope this would not deter you from choosing Crowne Plaza Kunshan again in the future. We are looking forward to welcome you back to our hotel again. Thank you!
Sincerely,
Front Office Manager
 0 点
0/ 0的投票认为这条意见有用。
 
丽江和府洲际度假酒店坐落于中国历史文化名城丽江大研古镇南端,是世界文化遗产丽江古城内的国际五星级会务及度假酒店。酒店建筑巧妙融合现代时尚元素,纳西民族建筑特色,及具有当地代表性景观,让宾客尽情领略丽江的自然与人文精髓。酒店共有267 间客房及套房,时光吧、紫苏美食餐厅、七色光中餐厅,及逸醉茶廊四个餐厅及酒廊,更有洲际水疗及健身中心为钟爱健身的宾客提供释放身心之所。多个主体性景观如龙潭、日月广场、渔人码头等,让您尽情感受丽江的舒适生活。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Great sevice
来自 Roger Sydney
It is a good memory to stay your hotel during our visit in Lijiang. Your customer manager Miya Zhang gave us a upgrade room and great service. We enjoyed an amazing breakfast in your hotel. Thank you for Miya's wonderful service.
客户化身
已发布 2025年1月13日
尊敬的宾客,感谢您选择入住丽江和府洲际度假酒店,并从各方面及服务给予酒店好评。酒店位于世界文化遗产丽江大研古城南门,地理位置优越且便利,宾客步行片刻便可漫步至大研古城中心四方街。酒店巧妙融合了纳西民居特色和现代装饰工艺,为宾客呈现独特的目的地文化。酒店内的园林雅致静怡,四季都幻化着不同的风景。您可以在园区渡步,享受丽江温暖的阳光,或者偏安一隅在大堂吧欣赏玉龙雪山的壮美,邂逅咖啡里的蜜糖。悉心所随,我们始终秉承洲际酒店集团真正的待客之道,从每一个宾客入住细节开始,带来专业的品质服务,为宾客打造引人入住的惊喜体验。很高兴酒店员工Miya的服务得到了您认可,我们感到非常的荣幸,您的褒奖也是我们不断前进的动力,我们将不断保持和进步,为每一位远道而来的宾客奉上高品质的全方位服务。再次感谢您的好评,期待您能再次选择入住丽江和府洲际度假酒店!总经理 陈鹏
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丽江和府洲际度假酒店坐落于中国历史文化名城丽江大研古镇南端,是世界文化遗产丽江古城内的国际五星级会务及度假酒店。酒店建筑巧妙融合现代时尚元素,纳西民族建筑特色,及具有当地代表性景观,让宾客尽情领略丽江的自然与人文精髓。酒店共有267 间客房及套房,时光吧、紫苏美食餐厅、七色光中餐厅,及逸醉茶廊四个餐厅及酒廊,更有洲际水疗及健身中心为钟爱健身的宾客提供释放身心之所。多个主体性景观如龙潭、日月广场、渔人码头等,让您尽情感受丽江的舒适生活。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Comfortable hotel and good food
来自 Warren Lijiang
Comfortable hotel and good food. Excellent stay and club is also good. It is worth to visit again
客户化身
已发布 2025年1月13日
尊敬的宾客,感谢您选择入住丽江和府洲际度假酒店。酒店地理位置优越,距离丽江古城四方街仅需步行片刻,无论是出行、购物都会让您感受到更多的便利。酒店在设计上充分融入传统纳西建筑风貌和现代设计,旨在为宾客打造舒适惬意且兼具当地特色的休憩之所。除在酒店感受园林景观外,您还可以选择透过酒店时光吧的落地窗,远观玉龙雪山的壮美雄姿,同时享用精致缤纷的雪山主题甜品,搭配云南小粒咖啡或茶饮,与朋友们一起尽享丽江的悠闲时光。酒店地理位置优越,毗邻大研古城,为您的旅游出行提供了便捷,同时距离丽江古城四方街仅需步行片刻,无论是出行、购物都会让您感受到更多的便利。期待您未来造访丽江之时,我们诚挚地推荐您入住与丽江和府洲际度假酒店一街之隔的丽江古城英迪格酒店,感受茶马古道文化与酒店设计的交融以及耳目一新的丽江邻间文化。祝您生活愉快!总经理 陈鹏
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西安广成皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 酒店位于未央区北二环西段6号,与城北客运站近在咫尺,距离西安火车站约3.7公里、 西安北站 7.6公里, 西安咸阳机场22公里,临近大明宫国家遗址公园,盛龙购物广场和市政府。您还可轻松前往古城墙,钟楼,碑林,大雁塔,大唐不夜城等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 西安广成皇冠假日酒店拥有1100平方米多功能会议场地,共7间会议室,其中包括可容纳320人(宴会形式)的530平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 西安广成皇冠假日酒店 拥有268间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的康体中心健身、游泳池焕发活力;前往酒店特色的中餐厅或是全日餐厅品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 西安广成皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
优秀的行政酒廊服务
来自 王1111
我想特别表扬一下Belle在行政酒廊提供的优质服务。她的热情和专业让我的每一次入住体验都非常愉快。此外,行政酒廊的水果摆盘也非常精美,每一片水果都切得非常细致,摆盘赏心悦目有艺术感。感谢酒店团队的用心服务,让我在繁忙的商务旅途中也能感受到家的温暖。
客户化身
已发布 2025年1月13日
尊敬的宾客:非常感谢您的光临和满分好评。您对行政酒廊的服务,尤其是酒廊员工Belle的表扬,让我们深感荣幸。 我们一直秉承洲际酒店集团的“以善为本,以诚待客” 的服务理念对待我们的每一位客人。衷心期待您的再次光临,让我们为您创造更多美好的回忆!祝您生活愉快,平安顺意!---西安广成皇冠假日酒店总经理 Edward Wang
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