共享 GreaterChina 的简介
 
Facebook Twitter LinkedIn
 
 
GreaterChina
 
 
 
GreaterChina 的统计数字
 
评论
  • 评论计数
    0
  • 有用性投票
    0
  • 第一条评论
  • 最后评论
  • 特写评论
    0
  • 平均评级
    0
 
  • 评论意见计数
    209750
  • 有用性投票
    2,109
  • 第一条评论意见
    2017年2月20日
  • 最后一条评论意见
    2025年5月14日
  • 特写评论意见
    0
 
问题
  • 问题计数
    0
  • 有用性投票
    0
  • 第一个问题
  • 最后的问题
  • 专题问题
    0
 
答复
  • 答复计数
    0
  • 有用性投票
    0
  • 第一个答复
  • 最后的答复
  • 专题答复
    0
  • 最佳答复
    0
 
故事
  • 故事计数
    0
  • 有用性投票
    0
  • 第一个故事
  • 最后的故事
  • 特写故事
    0
 
故事意见
  • 故事意见计数
    0
  • 有用性投票
    0
  • 第一条故事意见
  • 最后一条故事意见
  • 特写故事意见
    0
 
 
GreaterChina 的评论
 
GreaterChina 尚未提交任何评论。
 
GreaterChina 的评论意见
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Wonderful view from the hotel
来自 Just7505 Singapore
I was being well taken care of by the reception, concierge, hous
ekeeping and at All Day Dining. Thanks to Angel for the room upgrade, I had a wonderful view of the bridge. Room and facilities are better than what I would expect..
Too bad the bridge was not linked by the boat due to tidal, otherwise, I could have cross it daily to the old town.
Did have time to explore the surrounding but ride hailing is convenience. Hope there will be a next time.
客户化身
已发布 2025年1月13日
Dear guest,
Thank you so much for your kind words and positive feedback about your stay at the Crowne Plaza Chaozhou Riverside. We are truly delighted that you felt well taken care of by our reception, concierge, housekeeping, and at All Day Dining. Your experience is a testament to the dedication and professionalism of our staff.
We are particularly grateful for your thanks to Angel for the room upgrade, which allowed you to enjoy a wonderful view of the bridge. We are pleased that the room and facilities exceeded your expectations. We strive to provide a comfortable and memorable stay for all our guests, and your feedback confirms that we are on the right track.
We understand your disappointment regarding the bridge not being linked by the boat due to tidal conditions. This must have been an inconvenience, and we hope that you still found the surrounding area to be worth exploring. We are glad to hear that ride-hailing was convenient for you, making it easy to get around despite the bridge situation.
Your desire to return is music to our ears. We look forward to welcoming you back to the Crowne Plaza Chaozhou Riverside on your next visit. We will continue to work hard to ensure that your future stays with us are just as enjoyable, if not more so.
Thank you once again for choosing us and for sharing your positive experience. We hope to see you soon!
Warm regards,
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Nice views, great service
来自 Babs USA
Everything was very smooth, from check in to getting into our room. The views were great- surprised that the hotel had such high floors.
I especially enjoyed breakfast- the local cuisine was a nice touch and the staff were very helpful especially Leo
客户化身
已发布 2025年1月13日
Dear guest,
Thank you so much for your wonderful feedback on your stay at the Crowne Plaza Chaozhou Riverside. We are delighted to hear that your experience was "very smooth," from check-in to settling into your room. It's always a pleasure to know that our guests find their arrival and transition into their accommodation to be seamless.
We are thrilled that you were impressed by the views from the high floors of our hotel. The expansive vistas are indeed one of the highlights of our property, offering guests a unique perspective of the city and its surroundings.
Your enjoyment of breakfast, particularly the local cuisine, is a testament to our commitment to providing a diverse and authentic dining experience. We are always striving to introduce our guests to the flavors of the region, and it's wonderful to hear that you appreciated this effort.
We are especially grateful for your kind words about Leo and the rest of the staff. Their helpfulness and dedication to ensuring your satisfaction are what make our hotel stand out. We will be sure to pass on your praise to Leo and the team, as it is their hard work and attention to detail that contribute to the high quality of service we aim to deliver.
We hope that your stay with us was as enjoyable as you've described, and we look forward to the opportunity to welcome you back to the Crowne Plaza Chaozhou Riverside in the future. Thank you again for choosing us and for sharing your positive experience.
Warm regards,
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Nice location and great food experience
来自 Saturday Chow Hong Kong
前台办理入住的刘小姐非常热情好客。酒店的风景无敌好,房间宽敞,行政酒廊的欢乐时光非常好,伙食好应有尽有。唯一可以挑剔和吹毛求疵的是,房间打扫可以更细致些,例如不怎么铺床(因为我还要续住)。
客户化身
已发布 2025年1月13日
尊敬的宾客,您好!非常感谢您对潮州腾瑞皇冠假日酒店的入住体验给予的高度评价,我们读来深感荣幸与欣慰!您对前台刘小姐的热情好客表示赞赏,这让我们倍感骄傲。她的专业与热情完美地展现了我们酒店的服务理念,为您的入住之旅开了一个温馨而美好的头。她细致周到的服务,让您一踏入酒店就感受到了家的温暖,这种宾至如归的感觉是我们一直追求的服务效果。酒店的无敌风景、宽敞的房间以及行政酒廊的欢乐时光,都给您留下了深刻的印象。在行政酒廊,我们精心准备了丰富的美食与饮品,旨在为宾客提供一个轻松愉悦的社交与休闲空间,让您在忙碌的商务或旅途之余,能够尽情放松身心,享受一段美好的时光。而您对伙食的肯定,更是对我们餐饮团队工作的最大认可。他们用心烹制的每一道佳肴,都蕴含着对美食的热爱与对品质的执着,只为让每一位宾客都能品尝到最美味、最精致的佳肴。然而,我们也深知,我们的服务并非完美无缺。您提到的房间打扫可以更细致些,尤其是对于续住房的床铺铺整问题,我们深表歉意。我们已将您的这一宝贵意见及时反馈给我们的客房服务团队,进一步优化我们的清洁流程与服务细节,确保在今后能够为您提供更加贴心、细致的客房服务。再次感谢您的反馈与建议,您的每一次点评都是我们成长与进步的动力。期待您的再次光临!愿您沿途都是是好风景,一路皆为好心情!潮州腾瑞皇冠假日酒店总经理 冯卫广
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
Great service
来自 Benny Hong Kong
Looking at the riverside lights in hotel room at night with a drink in your hand makes you feel comfortable
客户化身
已发布 2025年1月13日
Dear guest,
Thank you for sharing such a delightful moment from your stay at the Crowne Plaza Chaozhou Riverside. The image of enjoying the riverside lights from the comfort of your hotel room, with a drink in hand, is truly serene and picturesque. It's moments like these that we strive to create for our guests, where the beauty of the surroundings and the comfort of the hotel come together to provide a memorable experience.
We are pleased that our hotel's location and amenities contributed to your sense of comfort and relaxation. The riverside view is indeed one of the highlights of our property, offering a peaceful and inspiring backdrop for your stay. Whether it's during the day or at night, the scenery never fails to impress.
We hope that your time with us was filled with many such enjoyable moments and that you left feeling refreshed and content. We look forward to the opportunity to welcome you back to the Crowne Plaza Chaozhou Riverside, where we will continue to do our best to ensure your comfort and satisfaction.
Thank you again for choosing us and for sharing your positive experience. We wish you all the best and hope to see you soon.
Warm regards,
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
推荐入住,服务好床品舒服
来自 Jackie 中国
这次入住体验还不错哦,服务也还可以,卫生也可以,早餐丰富好吃,只是麻烦下次安排一下更好的房型,谢谢!!!!
客户化身
已发布 2025年1月13日
尊敬的宾客,您好!非常感谢您对潮州腾瑞皇冠假日酒店的入住体验给予的积极评价,我们读来深感荣幸与欣慰!您对酒店的服务、卫生以及早餐质量都表示满意,这让我们倍感鼓舞。特别是您提到早餐丰富好吃,这正是我们酒店一直以来努力的方向。正如您所体验的,一顿美味的早餐不仅能为您的新的一天注入活力,还能让您对酒店留下深刻的印象。我们深知早餐在酒店服务中的重要性,因此始终致力于提供丰富多样的菜品,满足不同宾客的口味需求。同时,您对房间的卫生状况也表示认可,我们遵循国际品牌酒店标准的的卫生规范,确保客房的每一个角落都保持清洁和卫生,为宾客提供安全、舒适的生活环境。关于您提出的房型安排问题,我们非常重视您的反馈。我们会根据客人的需求和酒店的实际情况,灵活调整房型安排,确保每一位宾客都能享受到满意的住宿环境。再次感谢您的宝贵意见,我们期待着您再次光临潮州腾瑞皇冠假日酒店,届时我们将以更加优质的服务、更加整洁的房间,迎接您的归来。愿您的生活如潮州的江水般,流淌着宁静与美好,潮州腾瑞皇冠假日酒店总经理 冯卫广
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Bad management
来自 Xiao
The hotel staff enter the room with their master card without even knocking and front desk acted like it happened often and not a big deal at all. When attempted to call the reception again from the room, they are not even picking up the phone.
Wrote email to IHG and no response nor anything ever received.
客户化身
已发布 2025年1月13日
Dear guest,
Thank you for bringing your concerns to our attention regarding your recent stay at the Crowne Plaza Chaozhou Riverside. We are truly sorry to hear about the issues you experienced, and we take your feedback very seriously.
Firstly, regarding the incident where the hotel staff entered your room without knocking, this is not in line with our standard operating procedures and we apologize for this breach of privacy. We will be conducting a thorough investigation into this matter to ensure that such an incident does not occur again. We understand the importance of guest privacy and are committed to maintaining the higher standards of service and respect for our guests' personal space.
Secondly, we are disappointed to hear that you had difficulty reaching the front desk when attempting to call from your room. This is not the level of service we aim to provide, and we will be reviewing our communication systems and staff responsiveness to improve this aspect of our service.
We value your feedback and are committed to making the necessary improvements to enhance your future stays with us. We hope that you will give us another opportunity to provide you with the level of service that you expect from our hotel.
Thank you again for your feedback, and we apologize for any inconvenience caused during your stay.
Warm regards,
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Great stay
来自 Harriet Landenberg, PA, USA
Very enjoyable stay. The hotel seemed impeccably maintained, and the staff helpful and courteous. The bed was comfortable, I did request a different pillow, but my request was not answered, but it didn’t affect my stay.
客户化身
已发布 2025年1月13日
Dear guest,
Thank you so much for sharing your feedback about your stay at the Crowne Plaza Chaozhou Riverside
. We are delighted to hear that you found your stay to be "very enjoyable" and that you appreciated the hotel's impeccable maintenance as well as the helpful and courteous service from our staff. Your positive comments about the comfort of the bed are also greatly appreciated, as we strive to provide a restful night's sleep for all our guests.
We are sorry to hear that your request for a different pillow was not addressed. This is not the level of service we aim to provide, and we will ensure that our staff is more attentive to such requests in the future. We are glad, however, that this did not affect your overall stay.
Your satisfaction is our top priority, and we will continue to work hard to improve our service and ensure that every guest's needs are met promptly and effectively. We hope to have the opportunity to welcome you back to the Crowne Plaza Chaozhou Riverside soon, and we will do our best to make your next stay even more enjoyable.
Thank you again for choosing us and for sharing your positive experience.
Warm regards,
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。
 
汕头,广东东部沿海城市,拥有丰富的旅游资源和独特的文化底蕴。 汕头澄海智选假日酒店位于汕头市澄海区富新南路1号,距离揭阳潮汕国际机场约42公里,邻近沈海高速、潮汕环线高速及汕昆高速,出行变得更省时更快捷。酒店地理位置优越,周边多个景点及购物中心,如:郑皇故里风景区、红头船公园、科隆千树园、澄海奥飞市民广场、易初莲花、海乐城购物中心等。免去您的舟车劳顿,轻松出行,也满足了休闲购物的需求。 酒店提供160间精致客房和3间会议室,客房内温馨雅致的氛围和布置营造出远离喧嚣的片刻宁静。从互动科技的灵动空间到安全舒心的下榻环境,高速上网、优质床上用品及软硬双枕伴您一夜好梦,每个细节都致力为您带来简单、睿智的出行体验。酒店还提供丰盛美味的中西式自助早餐,开启旅途中美好充实的一天。无论是假期,还是公务,让汕头澄海智选假日酒店成为您到访汕头的理想之选。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
nice gym
来自 Joeccc Hangzhou
nice and clean hotel, great and spacious gym, would love more equipments tho
客户化身
已发布 2025年1月13日
Dear Joeccc,
Thank you for taking the time to tell us about your experience at Holiday Inn Express SHANTOU CHENGHAI.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at or oliver.wang@gdhaiyue-hotel.com.
Sincerely,
YaoJie Wang
oliver.wang@gdhaiyue-hotel.com
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Poor IHG Member
来自 simcarp Leicestershire
Unable to book in my normal way as only accepts with non Western credit cards, so had to reserve with WeChat pay, your part of IHG so offer all online IHG payment options.
Club lounge offered, but is no more than extension of the Restaurant, I had a lot of work to do but to noisy, due to being in the main restaurant, and I dont want to always sit in my room when traveling, the Lounge is an essential part of why I book IHG,
Offred Lunge food free, from the main Restaurant, but was informed many thing's were not free, and hard to remember what I could take and what I couldn't have, but was poor selection after the you can not have induction.
Staff friendly enough, rooms clean and comfortable but lacking of understanding, for the western visitors, this hotel is very much catering for the domestic market, which is fine, I can understand why, but you are also are part of IHG offering a certain standard and service level, which was not given in this hotel, so will probably not stay again.
客户化身
已发布 2025年1月13日
Dear guest,
Thank you for sharing your feedback about your stay at the Crowne Plaza Chaozhou Riverside. We appreciate your insights and are committed to addressing your concerns to ensure a better experience for all our guests.
As part of IHG, we strive to offer a variety of payment methods to accommodate all our guests. We apologize for not being able to accommodate your payment method.
We are sorry to hear that the Club Lounge did not meet your expectations. We will review the operations of the Club Lounge to ensure that it provides a quieter and more productive environment for guests who need to work. We aim to provide a high standard of service and will work to improve in this area.
We are pleased to hear that you found the staff to be friendly and the rooms clean and comfortable. However, we recognize that there may have been a lack of understanding regarding the needs of Western visitors. As an IHG property, we are committed to offering a certain standard and level of service that meets the expectations of all our guests, regardless of their background. We will provide additional training to our staff to ensure they are better equipped to understand and cater to the diverse needs of our international guests.
We regret that your experience did not fully meet the IHG standards you expect, we hope that you will consider giving us another opportunity to serve you better. We are dedicated to making the necessary improvements and are confident that we can provide you with a more satisfactory experience in the future.
Thank you again for your feedback. We value your comments and will use them to enhance our services and facilities. We hope to welcome you back to the Crowne Plaza Chaozhou Riverside soon.
Warm regards,
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
The advertised club lounge is not available.
来自 Pineapple88 Australia
I am writing to express my dissatisfaction with the service I have received during my second stay at your hotel.
I had booked a 1 King bed premium river view lounge access room (room 3418) specifically for the views and the club lounge access. However, upon arrival at 3 pm yesterday, I was disappointed to find that the club lounge was non-existent.
I proceeded to the lobby bar for a cold drink and afternoon tea, and informed the staff that I wanted to use my club lounge access for coffee and afternoon tea/high tea service. Unfortunately, the staff member I spoke to seemed to misunderstand my request and thought I was trying to redeem my welcome drink. Despite my attempts to clarify, her supervisor continued to treat me in a condescending manner. The food served in high tea was of poor quality, making me feel like I was in a two-star hotel rather than the luxurious establishment I had expected.
Furthermore, there was no information provided in the room about the timings and locations for breakfast, high tea, and happy hour. While I appreciate the assistance provided by Pecadoo, it is concerning that such basic information is not readily available to guests.
The confusion surrounding what is included in the happy hour menu is also unacceptable. As a guest, I should not have to worry about accidentally consuming something that I am not entitled to.
Today, I was informed by the lobby bar staff that I could only receive complimentary coffee during high tea time. This is in direct contradiction to the information provided at the time of booking, which stated that coffee was included in the club lounge access.
I am deeply disappointed with the overall service I have received during my stay and would appreciate your prompt attention to these matters.
I would like to express my sincere gratitude to the front office manager, Arthur Cheng, and Pecadoo, for taking the time to provide me with comprehensive information about my club lounge and membership benefits.
客户化身
已发布 2025年1月13日
Dear guest,
Thank you for taking the time to share your feedback about your recent stay at Crowne Plaza Chaozhou Riverside.We are deeply sorry to hear that your experience did not meet your expectations.
As part of IHG, we strive to offer a high standard of service and amenities, including the Club Lounge experience. We apologize for the confusion and the poor quality of the high tea service. we will take immediate steps to review and improve our operations to ensure that such issues do not occur in the future.
We regret that the necessary information about the timings and locations for breakfast, high tea, and happy hour was not readily available in your room. This is a critical oversight, and we will ensure that all guests are provided with clear and accessible information regarding hotel services and amenities. We appreciate the assistance provided by Pecadoo and will work to ensure that all staff are equally informed and able to assist guests effectively.
The confusion surrounding the happy hour menu is unacceptable, and we apologize for any inconvenience this may have caused. We will clarify the menu offerings and ensure that all staff are trained to communicate these details accurately to our guests.
We would like to express our sincere gratitude to the front office manager, Arthur Cheng, and Pecadoo, for their efforts in providing you with comprehensive information about your club lounge and membership benefits. Their assistance is a reflection of our commitment to guest satisfaction, and we will ensure that all staff members are equally dedicated to providing clear and helpful information.
We are committed to making the necessary improvements to enhance your future stays with us. We value your feedback and will use it to improve our services and facilities. We hope to have the opportunity to welcome you back to the Crowne Plaza Chaozhou Riverside soon, and we will do our best to ensure that your next stay is a more positive and enjoyable experience.
Thank you again for your feedback, and we apologize for any inconvenience caused during your stay.
Warm regards,
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。