GreaterChina 的贡献

Holiday Inn Express Beijing Yizhuang Tongminghu

酒店由国际知名的洲际酒店集团管理。酒店位于北京亦庄经济技术开发区东南经济技术开发区里的国家级新创园区内，毗邻京东、小米、京东方、比亚迪、京东、现代、富士康、李宁、云湖时代等，距离同仁医院、北京欢乐谷、北京南站仅30分钟车程，环球影城，京沪高速，交通便利，距离地铁亦庄线和京海路地铁站步行约20分钟。酒店周边设施齐全，周边有众多知名高科技企业、写字楼、会议中心，还有国内外的国际会展中心。周边环境优美，距离通明湖湿地公园步行约10分钟。酒店二楼还设有多功能会议室，可根据需求定制商务会议和宴会桌。5间私人中式餐厅，环境高端优雅，是商务宴请的完美选择。酒店大堂酒吧配有自动售货机和机器人服务。无论是度假还是公务，我们都热忱欢迎您光临我们的酒店。

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总体

5 分 - 总分为 5

friendly

来自 Pig with wisdom 从 Beijing

The hotel usually makes my stay like in my house.Everyone of front desk always shows warmly welcome every time with nice smiles.Gym is easy to use, always clean and comfortable .Anyway I enjoy my stay in this place.

GreaterChina

Hotel Staff

已发布 2025年1月13日

Dear Guest,

Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.

Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

Sincerely,
IHG Social Listening Team

0 点

0/ 0的投票认为这条意见有用。

Crowne Plaza Hotels & Resorts Chaozhou Riverside

潮州腾瑞皇冠假日酒店欢迎您的到来，酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求，旨在为新时代的有志之士致力打造更好的商旅新体验，助力您的每一次商旅都高效顺利、灵感激发，收获成功。潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧，与韩江近在咫尺，风光旖旎，距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外，酒店附近的公共交通设施也是您提高出行效率的不错选择。潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地，共2间会议室，其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典，我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案，随时随地提供现场支持，激发您的灵感，助力会务活动精彩圆满。潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房，均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计，灵活而贴心，放松享受生活或专注高效地投入工作，皆由您自由掌控。到酒店的健身中心健身、游泳，或于静谧的水疗中心放松，体验按摩护理，焕发活力；前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅，品尝精美菜肴；亦或是享受便捷的客房订餐服务。随后，在大堂吧啜饮一杯晚间鸡尾酒，彻底轻松一下，都将为您的身心蓄满能量。潮州腾瑞皇冠假日酒店旨在成就高效商旅，为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。

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总体

5 分 - 总分为 5

Great Hotel, wonderful Location

来自 chrismsz 从 Switzerland

Fabulous Hotel, clean, comfortable and Quiet,
Generally helpful staff., mentions for Polly Wu, Damon Liu and Jenny Zheng.

Good Luck, this is going to be a very popular hotel in the future.

GreaterChina

Hotel Staff

已发布 2025年1月13日

Dear esteemed guest,

Thank you so much for your wonderful and encouraging feedback about your stay at the Crowne Plaza Chaozhou Riverside. We are absolutely delighted to hear that you found our hotel to be "fabulous," with a clean, comfortable, and quiet environment. Your positive comments are a testament to the hard work and dedication of our entire team.

We are particularly grateful for your kind mentions of Polly Wu, Damon Liu, and Jenny Zheng. Their helpfulness and professionalism are a reflection of our commitment to providing excellent service to all our guests. We will be sure to pass on your praise to them, as it is their efforts that contribute to the high-quality experience you enjoyed during your stay.

Your prediction that our hotel will be "very popular in the future" is both humbling and motivating. We are committed to maintaining the high standards of service and comfort that you experienced, and we will continue to strive for excellence in all aspects of our operations.

We hope that your future travels bring you back to the Crowne Plaza Chaozhou Riverside, and we look forward to the opportunity to welcome you again. Thank you once again for choosing us and for sharing your positive experience.

Warm regards,

Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside

0 点

0/ 0的投票认为这条意见有用。

Crowne Plaza Hotels & Resorts Chaozhou Riverside

潮州腾瑞皇冠假日酒店欢迎您的到来，酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求，旨在为新时代的有志之士致力打造更好的商旅新体验，助力您的每一次商旅都高效顺利、灵感激发，收获成功。潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧，与韩江近在咫尺，风光旖旎，距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外，酒店附近的公共交通设施也是您提高出行效率的不错选择。潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地，共2间会议室，其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典，我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案，随时随地提供现场支持，激发您的灵感，助力会务活动精彩圆满。潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房，均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计，灵活而贴心，放松享受生活或专注高效地投入工作，皆由您自由掌控。到酒店的健身中心健身、游泳，或于静谧的水疗中心放松，体验按摩护理，焕发活力；前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅，品尝精美菜肴；亦或是享受便捷的客房订餐服务。随后，在大堂吧啜饮一杯晚间鸡尾酒，彻底轻松一下，都将为您的身心蓄满能量。潮州腾瑞皇冠假日酒店旨在成就高效商旅，为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。

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总体

5 分 - 总分为 5

Great Service

来自 GZSB 从 Indiana, US

To whom it may concern,

I booked one week at the Crown Plaza Chaozhou for my father-in-law. He is 89 years old. This is the first time he returns since the past of 46 years. We would like to take this opportunity to thank Mr.Bruce Wu the front desk manager. My father-in-law did experience his professional, courtesy hospitality services during his staying. We do hope to choose Crown Plaza Chaozhou for our next visit.

GreaterChina

Hotel Staff

已发布 2025年1月13日

Dear guest,

Thank you for taking the time to share your heartfelt feedback about your father-in-law's stay at the Crowne Plaza Chaozhou Riverside. It is truly an honor to have been a part of such a significant and emotional journey for your family, marking his first return after 46 years.

We are deeply touched by your kind words and the recognition of Mr. Bruce Wu, our front desk manager. His professionalism and courteous hospitality are a reflection of our commitment to providing exceptional service to every guest, especially during such meaningful occasions. We are pleased to hear that your father-in-law had a positive experience and that our services contributed to making his visit memorable.

Your intention to choose the Crowne Plaza Chaozhou Riverside for your next visit is a testament to the quality of service and the warm welcome we strive to offer. We look forward to welcoming you and your family back to our hotel, and we will continue to do our utmost to ensure that your future stays are just as enjoyable and meaningful.

Thank you again for your kind words and for choosing the Crowne Plaza Chaozhou Riverside for this special trip. We hope to see you soon.

Warm regards,

Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside

0 点

0/ 0的投票认为这条意见有用。

Crowne Plaza Hotels & Resorts Chaozhou Riverside

潮州腾瑞皇冠假日酒店欢迎您的到来，酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求，旨在为新时代的有志之士致力打造更好的商旅新体验，助力您的每一次商旅都高效顺利、灵感激发，收获成功。潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧，与韩江近在咫尺，风光旖旎，距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外，酒店附近的公共交通设施也是您提高出行效率的不错选择。潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地，共2间会议室，其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典，我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案，随时随地提供现场支持，激发您的灵感，助力会务活动精彩圆满。潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房，均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计，灵活而贴心，放松享受生活或专注高效地投入工作，皆由您自由掌控。到酒店的健身中心健身、游泳，或于静谧的水疗中心放松，体验按摩护理，焕发活力；前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅，品尝精美菜肴；亦或是享受便捷的客房订餐服务。随后，在大堂吧啜饮一杯晚间鸡尾酒，彻底轻松一下，都将为您的身心蓄满能量。潮州腾瑞皇冠假日酒店旨在成就高效商旅，为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。

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总体

4 分 - 总分为 5

No point

来自 Ricky 从 Jakarta

I book 2 room for 2 nights in this hotel. I ask 3 times to make sure that i will receive points for 2 rooms. End up with 1 room point only. The staff promise me that i will receive points for 2 room 2 nights during my stay. I am trying to complain to IHG customers service but no one responsible for this problem.

GreaterChina

Hotel Staff

已发布 2025年1月13日

Dear guest,

Thank you for reaching out to us regarding the issue with your IHG One Rewards points.

Firstly, we apologize for the inconvenience you have experienced with the points not being credited as expected for your stay at Crowne Plaza Chaozhou Riverside. We take your feedback very seriously and will ensure that this issue is addressed promptly.

To help you resolve this issue, we recommend that you contact the IHG One Rewards Customer Service Center.

When you contact the customer service, please have your reservation details and IHG One Rewards account information handy. This will help them to quickly identify and resolve the issue with your points. The IHG One Rewards Customer Service Center is dedicated to resolving such issues for our valued members.

Thank you again for bringing this to our attention, and we hope to have this matter resolved to your satisfaction soon.

Warm regards,

Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside

0 点

0/ 0的投票认为这条意见有用。

Crowne Plaza Hotels & Resorts Chaozhou Riverside

潮州腾瑞皇冠假日酒店欢迎您的到来，酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求，旨在为新时代的有志之士致力打造更好的商旅新体验，助力您的每一次商旅都高效顺利、灵感激发，收获成功。潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧，与韩江近在咫尺，风光旖旎，距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外，酒店附近的公共交通设施也是您提高出行效率的不错选择。潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地，共2间会议室，其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典，我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案，随时随地提供现场支持，激发您的灵感，助力会务活动精彩圆满。潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房，均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计，灵活而贴心，放松享受生活或专注高效地投入工作，皆由您自由掌控。到酒店的健身中心健身、游泳，或于静谧的水疗中心放松，体验按摩护理，焕发活力；前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅，品尝精美菜肴；亦或是享受便捷的客房订餐服务。随后，在大堂吧啜饮一杯晚间鸡尾酒，彻底轻松一下，都将为您的身心蓄满能量。潮州腾瑞皇冠假日酒店旨在成就高效商旅，为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。

查看针对该产品的所有评论和意见

总体

5 分 - 总分为 5

excellent hotel

来自 choazhou 从 new york ny

I was so pleased with the entire experience. The staff is so friendly and professional.
Room was clean and very comfortable.
Definitely will go back for my next trip.

GreaterChina

Hotel Staff

已发布 2025年1月13日

Dear guest,

Thank you so much for your wonderful feedback about your stay at the Crowne Plaza Chaozhou Riverside. We are absolutely delighted to hear that you were "so pleased with the entire experience" and that you found our staff to be "friendly and professional." Your positive comments about the cleanliness and comfort of your room are also greatly appreciated, as we strive to provide a welcoming and comfortable environment for all our guests.

We are thrilled that you had such a positive experience and that you are considering returning for your next trip. Your satisfaction is our top priority, and we will continue to work hard to ensure that every guest enjoys a memorable stay with us.

We look forward to welcoming you back to the Crowne Plaza Chaozhou Riverside soon. Thank you again for choosing us and for sharing your positive experience.

Warm regards,

Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside

0 点

0/ 0的投票认为这条意见有用。

Crowne Plaza Hotels & Resorts Chaozhou Riverside

潮州腾瑞皇冠假日酒店欢迎您的到来，酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求，旨在为新时代的有志之士致力打造更好的商旅新体验，助力您的每一次商旅都高效顺利、灵感激发，收获成功。潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧，与韩江近在咫尺，风光旖旎，距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外，酒店附近的公共交通设施也是您提高出行效率的不错选择。潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地，共2间会议室，其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典，我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案，随时随地提供现场支持，激发您的灵感，助力会务活动精彩圆满。潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房，均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计，灵活而贴心，放松享受生活或专注高效地投入工作，皆由您自由掌控。到酒店的健身中心健身、游泳，或于静谧的水疗中心放松，体验按摩护理，焕发活力；前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅，品尝精美菜肴；亦或是享受便捷的客房订餐服务。随后，在大堂吧啜饮一杯晚间鸡尾酒，彻底轻松一下，都将为您的身心蓄满能量。潮州腾瑞皇冠假日酒店旨在成就高效商旅，为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。

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总体

5 分 - 总分为 5

Bed is comfortable and good service.

来自 Ricky 从 Hong Kong

本次自駕入住酒店時時間已很晚, 前台Tony很快識別身份並貼心按需求更換了体驗感更好的房間, 房間設施不錯且方便, 和家人度过一個雖夜卻难忘的夜晚.

GreaterChina

Hotel Staff

已发布 2025年1月13日

尊敬的宾客，您好！非常感谢您选择在深夜入住潮州腾瑞皇冠假日酒店，并且在百忙之中抽出时间与我们分享您的入住体验。我们深知长途自驾后的疲惫，因此对于您能够快速办理入住并享受到舒适的住宿环境，我们感到无比欣慰。前台Tony能够迅速识别您的身份并贴心地根据您的需求更换了体验感更好的房间，这体现了我们酒店员工的专业素养和服务意识。我们始终致力于为每一位宾客提供个性化、贴心的服务，确保您在酒店的每一刻都能感受到家的温暖与舒适。房间设施的便利性也是我们注重的细节之一，我们希望通过完善的设施让您在忙碌的旅途中能够得到充分的休息与放松。您和家人度过的这个难忘的夜晚，对我们来说是最大的肯定。期待能够再次为您服务！祝您在未来的日子里，快乐常伴，幸福相随！潮州腾瑞皇冠假日酒店总经理冯卫广

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Crowne Plaza Hotels & Resorts Wuhan Optics Valley

武汉光谷皇冠假日酒店欢迎您的到来，酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求，旨在为新时代的有志之士致力打造更好的商旅新体验，助力您的每一次商旅都高效顺利、灵感激发，收获成功。酒店坐落于高新大道与光谷三路交汇处，距武汉火车站直线距离约14公里、距武汉天河国际机场直线距离约40公里，紧邻地铁11号线。您还可轻松前往黄鹤楼、汉口江滩、东湖生态旅游风景区等景点。武汉光谷皇冠假日酒店拥有2,600平方米多功能会议场地，共4间会议室，其中1,100平方米无柱大宴会厅挑高9米能轻松容纳1,000人同席。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典，皇冠会务总监及团队都能针对会议需求度身定制个性化方案，随时随地提供现场支持，激发您的灵感，助力会务活动精彩圆满。武汉光谷皇冠假日酒店拥有311间摩登雅致的客房及套房，均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计，灵活而贴心，放松享受生活或专注高效地投入工作，皆由您自由掌控。酒店的健身中心健身、游泳放松；前往酒店特色的彩丰楼中餐厅或是品臻全日餐厅品尝精美菜肴；亦或是享受便捷的客房订餐服务。随后，在蔚吧啜饮一杯晚间鸡尾酒，彻底轻松一下，都将为您的身心蓄满能量。武汉光谷皇冠假日酒店旨在成就高效商旅，为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。

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总体

5 分 - 总分为 5

Great place to stay if you have business at Optics Valley

来自 Mpoh 从 Singapore

Great hotel, but isolated. Not recommended if you do not have business at Optics Valley.

GreaterChina

Hotel Staff

已发布 2025年1月13日

I'm very sorry for not providing you with a satisfactory stay experience. Thank you for writing a review about your recent experience at our hotel. We apologize for any unpleasant experience you had at our hotel. We strive to proactively provide the highest level of service to every guest. In order to ensure that our guest experience always maintains the high standards we expect, we will continue to strengthen the training of our staff service and bring you truly high-quality service. Outstanding guest experience is the cornerstone of our brand, and your feedback will help us continuously improve. And we hope you can stay at our hotel again, which will give us the opportunity to serve you again.

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Crowne Plaza Hotels & Resorts Chaozhou Riverside

潮州腾瑞皇冠假日酒店欢迎您的到来，酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求，旨在为新时代的有志之士致力打造更好的商旅新体验，助力您的每一次商旅都高效顺利、灵感激发，收获成功。潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧，与韩江近在咫尺，风光旖旎，距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外，酒店附近的公共交通设施也是您提高出行效率的不错选择。潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地，共2间会议室，其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典，我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案，随时随地提供现场支持，激发您的灵感，助力会务活动精彩圆满。潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房，均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计，灵活而贴心，放松享受生活或专注高效地投入工作，皆由您自由掌控。到酒店的健身中心健身、游泳，或于静谧的水疗中心放松，体验按摩护理，焕发活力；前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅，品尝精美菜肴；亦或是享受便捷的客房订餐服务。随后，在大堂吧啜饮一杯晚间鸡尾酒，彻底轻松一下，都将为您的身心蓄满能量。潮州腾瑞皇冠假日酒店旨在成就高效商旅，为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。

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总体

5 分 - 总分为 5

超级愉快的入住

来自 susie

这家应该是潮州当地最好的酒店了，位置非常好，客房都在30层以上，推荐大家一定要订江景房或者桥景房，楼层高都是可以看到韩江或者广济桥的，视野开阔，桥景房还能足不出户看晚上的灯光秀，超值。早餐有当地的各种特色的粉面等东西，很有潮州风味，酒店服务也值得称道，尤其是一位叫刘坤链的帅哥员工，办理checkin高效快速，知道我们是来玩的，还发了一份详细的攻略给我们，跟着他介绍的走一点没有踩雷，总得来说，这是一次非常愉快的入住，本来只想待2天的，但是因为太舒服了，所以又住了一天，下次如果有机会去潮州玩，还是要住那里。

GreaterChina

Hotel Staff

已发布 2025年1月13日

Dear guest,

Thank you so much for your glowing review of your stay at the Crowne Plaza Chaozhou Riverside. We are truly honored to be considered the best hotel in Chaozhou by you, and we are delighted that you found our location to be very good. The fact that all our rooms are above the 30th floor offers a unique and expansive view of the city, and we are pleased that you enjoyed the river view and bridge view rooms. The ability to watch the night light show from the comfort of your room is indeed a special feature of our hotel, and we are glad it added value to your stay.

Your praise for the breakfast offerings, including the local specialties like noodles, highlights our commitment to providing an authentic Chaozhou-style dining experience. We take pride in offering a variety of flavors that reflect the local culture and cuisine.

We are particularly grateful for your kind words about our service and the commendable work of our employee, Liu Kunlian. His efficient and fast check-in process, along with the detailed guide he provided, ensured that your visit was smooth and enjoyable.

Your decision to extend your stay due to the comfort and enjoyment you experienced is a testament to the quality of our service and the inviting atmosphere of our hotel. We are truly flattered that you plan to stay with us again on your next visit to Chaozhou.

Thank you once again for choosing the Crowne Plaza Chaozhou Riverside and for sharing your positive experience. We look forward to welcoming you back soon and continuing to provide you with a pleasant and memorable stay.

Warm regards,

Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside

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0/ 0的投票认为这条意见有用。

Crowne Plaza Hotels & Resorts Chaozhou Riverside

潮州腾瑞皇冠假日酒店欢迎您的到来，酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求，旨在为新时代的有志之士致力打造更好的商旅新体验，助力您的每一次商旅都高效顺利、灵感激发，收获成功。潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧，与韩江近在咫尺，风光旖旎，距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外，酒店附近的公共交通设施也是您提高出行效率的不错选择。潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地，共2间会议室，其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典，我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案，随时随地提供现场支持，激发您的灵感，助力会务活动精彩圆满。潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房，均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计，灵活而贴心，放松享受生活或专注高效地投入工作，皆由您自由掌控。到酒店的健身中心健身、游泳，或于静谧的水疗中心放松，体验按摩护理，焕发活力；前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅，品尝精美菜肴；亦或是享受便捷的客房订餐服务。随后，在大堂吧啜饮一杯晚间鸡尾酒，彻底轻松一下，都将为您的身心蓄满能量。潮州腾瑞皇冠假日酒店旨在成就高效商旅，为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。

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总体

1 分 - 总分为 5

Disappointed by the Inadequate Service

来自 J4jay 从 Hong Kong

I recently stayed at Chaozhou Riverside and had a rather unpleasant experience due to very bad urine smell in the toilet. Despite reporting the issue to the front desk multiple times, the problem was never resolved throughout my stay.

Furthermore, as the hotel was fully booked, they couldn’t switch us to another room. As a compensation arrangement, the front desk manager offered to have a table reserved for us for our already paid breakfast. What made us more disappointed was the staff at the restaurant was more about my kid had to pay for the breakfast, and totally disregarded we had a reserved table by the front desk manager, even I have mentioned it twice. We were then seated at some random seats. I was reluctant to believe this could happen to a 5 star hotel like Crowne Plaza, but I am now completely convinced as bad as it could get.

I do not recommend to stay at this hotel!

GreaterChina

Hotel Staff

已发布 2025年1月13日

Dear guest,

Thank you for bringing your concerns to our attention regarding your recent stay at the Crowne Plaza Chaozhou Riverside. We are truly sorry to hear about the unpleasant experience and we take your feedback very seriously.

We will review our room availability and reservation policies to ensure that we can better accommodate our guests in similar situations in the future.

We are disappointed to hear about the poor service you experienced at the restaurant. Our service standards require that all staff members are aware of and respect any special arrangements made for our guests.

We are committed to addressing these issues and improving our service standards. We will conduct a thorough investigation into the cleaning procedures and staff training to prevent such issues from occurring in the future. We will also ensure that all departments are better coordinated to provide a seamless and enjoyable experience for our guests.

Once again, we apologize for any inconvenience caused during your stay and thank you for bringing these matters to our attention. We value your feedback and are dedicated to ensuring that your future stays with us are pleasant and memorable.

Warm regards,

Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside

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InterContinental Hangzhou ICC

杭州洲际酒店坐落于钱江新城中央商务区，其独特的金球造型不仅成为钱塘江边一道亮丽风景线，更是杭州显著地标，同时与对面杭州大剧院形成“日月同辉”。杭州洲际酒店临近地铁四号线和七号线市民中心站，可前往火车站、杭州萧山国际机场、西湖景区及武林商业街区，距离机场直线距离为27公里。杭州洲际酒店拥有384间客房，落地窗外是江水一线的钱塘江景以及城市天际线，其中包括莲花造型的杭州奥体中心；夜晚更可欣赏钱江新城灯光秀和绚丽多姿的音乐喷泉。此外，杭州洲际酒店设置6间风格各异的餐厅酒吧其中包含自助餐，提供粤菜及杭帮菜的中餐厅，精致西餐厅，德国啤酒屋等以及30多个格调别致的会议室和顶层恒温游泳池。

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总体

5 分 - 总分为 5

Mr.

来自 ilexanderr 从中国天津

Nice hotel with perfect location and business lounge. Enjoy the afternoon tea with nice snacks.

GreaterChina

Hotel Staff

已发布 2025年1月13日

Dear Guest, Thank you for taking the time to share your review after your stay with us at InterContinental Hangzhou ICC. We are pleased to hear that the service team were able to make your stay a memorable one. We are extremely lucky with the location as it is convenient for our guests to explore what the city has to offer and enjoy the Qiantang River and city skyline. Pastry chef make the themed afternoon tea and snack for guest to celebrate New Year. We all look forward to having another opportunity to welcome you in the not too distant future. Eric Kee General Manager

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