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    2017年2月20日
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    2025年5月14日
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潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Bad experience with Crowne Plaza Chaozhou
来自 Duffy68 Singapore
Felt that the experience is worse than staying in a local hotel.
1) Smoke: Smell of smoke is throughout the hotel lobby and the initial room assigned to me smell of smoke from the room next door.
2) Cleanliness: Soap scum/yellow deposits not properly cleaned in the vanity sink and shower room.
3) For the room rate I have paid, I can get a clean and decent local hotel as compared.
4) Housekeeping not attentive: Have to ask for shower floor mat every night.
客户化身
已发布 2025年1月13日
Dear guest,
Thank you for bringing your concerns to our attention regarding your recent stay at the Crowne Plaza Chaozhou Riverside. We are truly sorry to hear about the unpleasant experience you had, and we take your feedback very seriously.
According to our hotel's hygiene standards, all areas, including the lobby and guest rooms, should be free from any unpleasant odors. We will conduct a thorough investigation into the cleaning procedures and ventilation systems to ensure that such issues are addressed promptly and effectively.
We will review our cleaning procedures and provide additional training to our housekeeping staff to ensure that all areas are cleaned to the higher standards.
We are committed to providing value for money and will work to improve our service and cleanliness standards to ensure that our guests receive the quality they expect from a Crowne Plaza hotel.
We apologize for the inconvenience caused by the lack of attention from housekeeping, particularly regarding the shower floor mat. Our service standards require that all guest requests are promptly addressed, and we will ensure that our housekeeping team is more attentive and responsive to guest needs.
We are committed to addressing these issues and improving our service standards. We will conduct a thorough review of our operations, including cleaning procedures, staff training, and inter-departmental communication, to prevent such issues from occurring in the future.
Once again, we apologize for any inconvenience caused during your stay and thank you for bringing these matters to our attention. We value your feedback and are dedicated to ensuring that your future stays with us are pleasant and memorable.
Warm regards,
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
服务良好
来自 YWChan 上海
酒店设施优良, 杨杨的服务很好,早餐种类很多,下次还会选择这酒店。
客户化身
已发布 2025年1月13日
尊敬的宾客,您好!非常感谢您对潮州腾瑞皇冠假日酒店的肯定与支持!我们非常高兴得知您对酒店的设施感到满意,这说明我们在为宾客提供舒适便捷的硬件条件方面取得了成效。无论是宽敞明亮的客房、先进的健身设施,还是其他各项配套设施,我们都在努力营造一个能让您放松身心、享受旅途的环境。您对Yang的服务赞不绝口,让我们倍感骄傲。杨杨作为我们酒店的一员,她的专业、热情与贴心,完美地诠释了我们酒店的服务理念。她始终以宾客的需求为出发点,用心做好每一次服务,让每一位宾客都能感受到家的温暖。我们会将您的这份认可传达给杨杨,相信这将是她继续努力、为宾客提供更优质服务的动力。早餐种类丰富多样,也是我们酒店的一大特色。我们深知,一顿美味的早餐能够为宾客的一天注入活力,因此我们的厨师团队精心准备了各种中西式美食,从传统的潮州小吃到经典的西式早餐,应有尽有,旨在满足不同宾客的口味需求。看到您对早餐的满意,我们感到无比欣慰。期待您的再度光临!风月好看,人间浪漫,愿世间万物予您欣喜明媚!潮州腾瑞皇冠假日酒店总经理 冯卫广
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Good service
来自 Kikukie Hong Kong
Very nice and friendly staff, felt that I was welcomed. Treated me and my family well.
客户化身
已发布 2025年1月13日
Dear guest,
Thank you so much for your kind words and positive feedback about your stay at theCrowne Plaza Chaozhou Riverside. We are truly delighted to hear that you found our staff to be "very nice and friendly" and that you felt welcomed and well-treated during your stay with us.
Our commitment to providing a warm and welcoming environment for all our guests is at the heart of everything we do. We strive to ensure that every guest, like you and your family, feels valued and cared for from the moment you arrive until the moment you depart. Your satisfaction is not only a reflection of our service but also an encouragement for us to continue striving for excellence.
We look forward to the opportunity to welcome you and your family back to the Crowne Plaza Chaozhou Riverside in the future. Thank you again for choosing us and for sharing your positive experience.
Warm regards,
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。
 
深圳龙岗珠江皇冠假日酒店位于龙岗核心商务区,毗邻龙岗区政府、龙岗文化中心,龙岗地标红立方、万科广场、大运中心、龙岗儿童公园等核心商圈; 距离深圳地铁3号线“龙城广场”站约1.2公里,距离深圳地铁16号线“盛平”站约1.1公里;距离龙岗城市候机楼(可乘坐机场大巴)约3公里;距离坪山高铁站约12公里; 深圳北站(高铁站)约33公里。 酒店拥有374间客房和5个风格各异的餐厅及酒吧,设施丰富的健身房及室内恒温泳池;总面积逾2,700平方米的会议及活动场所,包括1058平方米大型无柱宴会厅,可轻松开60桌宴席;10个空间灵活分隔的多功能会议厅,完善的视听音响设备、高速无线宽带网络及高流明度投影仪等,满足不同形式会议需求。无论是商务出差,公司活动或休闲旅游,这里都是客人下榻龙岗的舒适居停之所。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Professional front desk staff
来自 xkeagle Shanghai China
Special mention goes to the front desk staff, who were very professional and enthusiastic. They were very efficient when handling check-in and check-out procedures. In addition, the food in the restaurant was delicious and varied, satisfying my different taste preferences.
客户化身
已发布 2025年1月13日
Dear Guest, thank you for choosing Crowne Plaza Shenzhen Longgang City Centre. Your recognition of our service and food is greatly appreciated, and we are honored by your affirmation. We will continue to strive to provide you with exceptional service. We look forward to your next visit! -JK Tan, General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
潮州腾瑞皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,助力您的每一次商旅都高效顺利、灵感激发,收获成功。 潮州腾瑞皇冠假日酒店位于广东省潮州市湘桥区韩江大桥东桥头北侧,与韩江近在咫尺,风光旖旎,距离潮州火车站约10公里、距离潮汕站约20公里、揭阳潮汕国际机场25公里。临近潮州文华步行街/牌坊街。您还可轻松前往广济桥、韩愈公祠、广济门城楼、落笔山潮州窑遗址、开元寺等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 潮州腾瑞皇冠假日酒店(酒店名称)拥有1000平方米多功能会议场地,共2间会议室,其中包括可轻松容纳400人(宴会形式)的800平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。 潮州腾瑞皇冠假日酒店拥有280间摩登雅致的客房及套房,均配有舒适的办公区、宽大的浴室、高速网络接口以及完善的设施。精心雕琢的空间设计,灵活而贴心,放松享受生活或专注高效地投入工作,皆由您自由掌控。 到酒店的健身中心健身、游泳,或于静谧的水疗中心放松,体验按摩护理,焕发活力;前往酒店特色的韩江潮中餐厅或是朝江楼全日餐厅,品尝精美菜肴;亦或是享受便捷的客房订餐服务。随后,在大堂吧啜饮一杯晚间鸡尾酒,彻底轻松一下,都将为您的身心蓄满能量。 潮州腾瑞皇冠假日酒店旨在成就高效商旅,为您带来卓有成效和品质的入住体验。我们期待再次与您相聚。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
ms.lxy
来自 michelle guangzhou
Nice hotel. Location is very convenience. Front desk Ms.jennie is very professional. She provided me a lot of information about local tourist attaction.
客户化身
已发布 2025年1月13日
Dear esteemed guest,
Thank you so much for your positive feedback about your stay at the Crowne Plaza Chaozhou Riverside. We are truly delighted to hear that you found our hotel to be "nice" and that the location is "very convenient." Our strategic location is designed to provide easy access to the city's attractions and conveniences, and we are pleased that it met your expectations.
We are particularly grateful for your kind words about our front desk staff, Ms. Jennie. Her professionalism and the valuable information she provided about local tourist attractions are a testament to our commitment to enhancing your travel experience. We strive to ensure that our guests are well-informed and can make the most of their time in Chaozhou, and it's wonderful to hear that Ms. Jennie played a role in that.
Your satisfaction is our top priority, and we will continue to work hard to maintain and improve our service standards. We hope to have the opportunity to welcome you back to the Crowne Plaza Chaozhou Riverside soon.
Thank you again for choosing us and for sharing your positive experience.
Warm regards,
Joseph Fung
General Manager
Crowne Plaza Chaozhou Riverside
 0 点
0/ 0的投票认为这条意见有用。
 
杭州天目山英迪格酒店的邻里文化受启发自大树王国这座古老森林。这里与天目山叠峦相望,漫步云海一路向上便可探索千年名刹、大树王、冰川大峡谷、留椿屋等邻间美景。酒店以探索森林力量,充能灵感源泉为设计理念。 163间客房及14幢独立别墅以赏时光琥珀、听虫鸣螽跃、闻珍奇药草、品温润茗茶、奉天目茶盏的人体五感启发旅者的入住体验,引领宾客与灵感为邻,汲取自然滋养,感受生命力的张弛。古银杏树环绕下的森邻全日制餐厅,融合灵山福地藻天线独特地道美食与天目窑禅茶问盏之道,延续入窑一色、出窑千变的匠心艺术之感,为旅者还原大自然馈赠的原生态邻间美食。 天然森吧为每一位英迪格旅者提供绿意笼罩的空间质感,打造天然氧吧的健身焕活体验。天目山英迪格酒店是一家探索自然与人文同生同荣的酒店,在此,宾客可以品尝历史古风、静观美景,释放身心,感受浸润自然的邻间文化。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Absolutely the best experience so far.
来自 746bridge Maryland
This hotel provided one of the most relaxing stays I've experienced. The facilities appear incredibly modern and well-maintained. The staff were consistently friendly and helpful throughout my visit. My room was exceptionally spacious and comfortable. I highly recommend this hotel for a truly enjoyable stay.
客户化身
已发布 2025年1月13日
Dear Tourism
It is a great honor to have your comments. On behalf of our hotel and all our staff, I extend our heartfelt gratitude for your recognition. Just as there are no two identical leaves in the world, there are also no two Indigo Hotels alike. The local culture of Hotel Indigo Hangzhou Tianmushan emanates from the "Grand Tree Kingdom." Here, humans and nature coexist in harmony. Thank you for your praise of the hotel staff and rooms, your comments are our motivation.
We eagerly look forward to your next visit. Finally, allow me to send you blessings from the ancient Grand Tree Kingdom, wishing you a journey filled with success and happiness.
Best regards,
Jalen Hu
Marketing & Communication Manarger
Hotel Indigo Hangzhou Tianmushan
 0 点
0/ 0的投票认为这条意见有用。
 
港岛英迪格酒店为香港最多元化的历史邻里之一的湾仔带来一股新的动力。酒店崭新和时尚的设计刻意唤起其丰富的邻里文化环境。通过独特设计和艺术作品,每间客房也会捕捉到邻里历史和文化。在屋顶上,你会发现充满现代气息的SkyBar和扣人心弦的无边玻璃底游泳池。 港岛英迪格酒店®的外立面安装了螺旋上升的黄铜遮光板犹如一条闪闪发光的巨龙盘旋而上,向我们深入展现了本地区的文化传统。酒店客房的落地窗可供饱览湾仔全景,还有各种贴心细节,例如当地功夫大师的蓝色小雕像,带您探索邻间文化。极富戏剧效果的无边玻璃底泳池和天空酒吧也是欣赏美景的完美地点。大堂的电子蓝色楼梯设计是得到蓝屋建筑群与湾仔活力夜生活的启发,餐厅设计则承袭了街对面老邮局关于过去时光的记忆。邮局咖啡吧的菜单包含了具有明显地方特色兼具现代感的菜式,例如大排档(街边面摊)。商店、超市、餐厅、酒吧及地铁站都步行可达。 围绕酒店都是各其特色的商店,市场,餐馆和酒吧。你亦可漫步各景点,深深体会充满丰富历史的湾仔。我们的团队将很乐意与您分享他们的邻里故事。 溫馨提示: 本酒店全面禁菸。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
A pity for the breakfast
来自 Giorgio Milano
The hotel itself is fine, modern, large rooms, clean, at walking distance from HK Convention & Exhibition Centre. The only negative point is the breakfast, as after covid it has been outsourced to a local company and the choice is extremely limited, nearly only Chinese food. A real pity as before covid it was absolutely ok. Upon check-in, having asked about this problem (I had stayed before), the asnwer was that the kitchen is too small. Now, I do not think that the kitchen shrinked after covid, and in any case it is ok for the local company who manages it now. Do not cheat on us, it simply a matter of money. Or not?
客户化身
已发布 2025年1月13日
Dear Mr. La Ferla,
Thank you very much for choosing Hotel Indigo Hong Kong Island and taking your valuable time in writing your review in details. Please accept our most sincere apologies on the unpleasant experience brought to you regarding our breakfast. Your valuable comments are important to us and we will continue to optimize our food quality. We look forward to welcoming you back in the near future.
Sincerely,
Your Indigo Team
 0 点
0/ 0的投票认为这条意见有用。
 
背依隽美梅龙湖,毗邻世茂新城等主要商业区,绍兴世茂皇冠假日酒店以优美的环境,摩登华丽的建筑外观,高雅不凡的设计风格,成为绍兴市的璀璨新地标。酒店拥有完善的高品质设施,同时兼顾便利性,距离杭州萧山国际机场50分钟车程;25分钟即可前往中国柯桥国际纺织品面辅料博览会;毗邻鲁迅先生故居、大禹陵、沈园、世茂影城、绍兴剧院、越剧博物馆以及2座高尔夫球场等著名的旅游景点及休闲娱乐场所。酒店拥有453间典雅舒适的客房和豪华套房,均配备高速无线网络、液晶平板电视、迷你吧及视野开阔的大落地窗。体贴周到的客房服务让您随时随刻尽享杭帮美馔和特色小吃;提供个性化商务及礼宾服务的行政楼层,为您的高端社交与商务互动营造宽敞雅致的空间。酒店无与伦比的入住氛围,为您的商旅居停带来惬意享受,成就您一程完美之旅。酒店逾1050平米的大宴会厅和9个多功能会议室,是您举办各种主题活动、鸡尾酒会、婚礼庆典的理想之所。我们的皇冠假日会务总监与专业的团队,深入会议筹划和管理过程的各个细节,配合“两小时反馈”服务,确保您活动中的每一个环节都尽善尽美。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
The hotel is actually very good, but ihg does not keep their promises e
来自 Chris Zhejiang / 浙江
The hotel is actually very good, but ihg does not keep their promises.
When I redeemed the ihg reward, I was promised things that were not kept by the ihg group!
For this reason, I will adjust all further reviews accordingly, as I am not provided with services that were promised!
客户化身
已发布 2025年1月13日
Dear guest, hello! Thank you very much for choosing to stay at Holiday Inn Shaoxing. We are very sorry for the unpleasant experience during your stay this time. Your feedback has also shown us the possible flaws in our service. We will strengthen the training of our staff's service awareness. Please forgive us for any inconvenience caused. Once again, we sincerely apologize for your experience during this stay. Wish you a smooth journey! — Sabrina Xue, General Manager of Holiday Inn Shaoxing.
 0 点
0/ 0的投票认为这条意见有用。
 
背依隽美梅龙湖,毗邻世茂新城等主要商业区,绍兴世茂皇冠假日酒店以优美的环境,摩登华丽的建筑外观,高雅不凡的设计风格,成为绍兴市的璀璨新地标。酒店拥有完善的高品质设施,同时兼顾便利性,距离杭州萧山国际机场50分钟车程;25分钟即可前往中国柯桥国际纺织品面辅料博览会;毗邻鲁迅先生故居、大禹陵、沈园、世茂影城、绍兴剧院、越剧博物馆以及2座高尔夫球场等著名的旅游景点及休闲娱乐场所。酒店拥有453间典雅舒适的客房和豪华套房,均配备高速无线网络、液晶平板电视、迷你吧及视野开阔的大落地窗。体贴周到的客房服务让您随时随刻尽享杭帮美馔和特色小吃;提供个性化商务及礼宾服务的行政楼层,为您的高端社交与商务互动营造宽敞雅致的空间。酒店无与伦比的入住氛围,为您的商旅居停带来惬意享受,成就您一程完美之旅。酒店逾1050平米的大宴会厅和9个多功能会议室,是您举办各种主题活动、鸡尾酒会、婚礼庆典的理想之所。我们的皇冠假日会务总监与专业的团队,深入会议筹划和管理过程的各个细节,配合“两小时反馈”服务,确保您活动中的每一个环节都尽善尽美。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
The hotel is actually very good, but ihg does not keep their promises e
来自 Chris Zhejiang / 浙江
The hotel is actually very good, but ihg does not keep their promises.
When I redeemed the ihg reward, I was promised things that were not kept by the ihg group!
For this reason, I will adjust all further reviews accordingly, as I am not provided with services that were promised!
客户化身
已发布 2025年1月13日
Dear guest, hello! Thank you very much for choosing to stay at Holiday Inn Shaoxing. We are very sorry for the unpleasant experience during your stay this time. Your feedback has also shown us the possible flaws in our service. We will strengthen the training of our staff's service awareness. Please forgive us for any inconvenience caused. Once again, we sincerely apologize for your experience during this stay. Wish you a smooth journey! — Sabrina Xue, General Manager of Holiday Inn Shaoxing.
 0 点
0/ 0的投票认为这条意见有用。
 
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。 酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。 除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。 香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
generally satisfactory stay
来自 warendorf BC
I am satisfied with everything offered by this hotel, very convenient location, friendly service, nice and rich breakfast, except their pre-registration service. I received an email before go there, asking me for pre-registration so to avoid lining up when I come to hotel. So I did it and scanned it at the robot in the lobby as instructed in the email. But the system required me to input the same message that I already input in the email again and could not give me any other help to expedite the check-in work. I had to go back to the front desk for platinum customers and complete check-in for any 5 minutes. I would suggest not sending such pre-registration email to any platinum customers anymore since the check-in service at the front desk is much faster and more convenient then doing that on the robot in the lobby.
客户化身
已发布 2025年1月13日
Thank you for your feedback regarding your recent experience with our pre-registration service. We appreciate your kind words about our location, service, and breakfast. We apologize for any inconvenience you faced during the pre-registration process and will review our procedures to ensure a smoother check-in experience for all guests. Your input is valuable to us, and we will take your suggestion into consideration for future improvements. We hope to welcome you back soon and provide you with an even more seamless stay.
Warmest regards
Carlos Souza
General Manager
 0 点
0/ 0的投票认为这条意见有用。