I traveled with my daughter to Zhengzhou for a family reunion and stayed in this hotel. The building was modern, and the new technology was used. Interestingly, the fruits were delivered to our room by a cute robot. During my 2-day stay, I had an upgraded breakfast at the nearby Crowne Plaza on one day and a normal breakfast at HIE on the other day. Both were satisfactory. I would stay in this hotel again in the future.
Dear guests, thank you for choosing to stay at Holiday Inn Express Zhengzhou Zhongzhou and thank you for your good comments for hotel. We are committed to providing a comfortable living and leisure environment for every guest. The hotel is surrounded by garden landscape, the tranquility of heavy traditional Chinese culture and the elegant romance of the West are perfectly combined, allowing you to experience and immerse yourself here. Express Café located in the lobby on the first floor, offers a heartwarming breakfast to start your one day. We sincerely look forward to your visit.
My daughter and I enjoyed staying in Holiday Inn Express (Qu jiang Center), the staff is friendly and helpful, the room and facilities look new and clean. The surrounding environment is also quite good. The location is little far away from old city center but close to some other attractions such as Giant Wild Goose Pagoda and the Grand Tang Dynasty Ever Bright City.
Dear Guest, Thank you for your full praise, we are very pleased to learn that you have given us a positive feedback on our room hygiene, environment and service attitude, which are the goals that we are constantly striving to pursue. Our hotel is located in the core location of the administrative and business district of Qujiang New District, adjacent to the Qujiang Culture Building in the west and the Qujiang Industry and Culture Incubation Base in the east. The surrounding traffic is convenient, near the Metro Line 2 TV Tower North Station, Line 8 Datang Nocturnal City Station, TV Tower North Station and Metro Line 4 Qujiangqi West Station, making it easy for you to go to the Convention and Exhibition Centre and various tourist attractions, meeting your needs for business travel. At the same time, it is close to Yintai Department Store (Qujiang Store) and Jinhui Global Plaza Shopping Mall, where you can enjoy leisure, entertainment and shopping. We warmly invite you to visit our hotel again.Sincerely, IHG Social Listening Team
Thank you for taking the time to tell us about your experience at Holiday Inn Wuhan Houguan Lake.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at GSM@hihglake.com or 186 0718 9668.
Sincerely,
Guest Service Team Tel:186 0718 9668 E-mail:GSM@hihglake.com
Dear guest, thank you for your stay! Your satisfaction is the highest level of our enthusiastic service. We will do our best to provide you with excellent service, comfortable atmosphere, and peace of mind in our hotel. With brand new enthusiasm, we will meet every need of you. Thank you very much for your affirmation and encouragement. Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team
My family and I always looked forward to coming back to this hotel after a day out in Taichung, and it was always hard to leave in the mornings. The hotel lobby and rooms are beautifully designed, and everything about it made our stay amazingly comfortable. Check-in with Angel Chen was excellent, and she made tried her best to accommodate our situation as best as she could; and we are very grateful for how the hotel treated my parents. We definitely look forward to staying here again!
Thank you for taking the time to complete the survey and share your experience at InterContinental Taichung!
We are truly honored to hear that you and your family enjoyed a comfortable and pleasant stay with us. Knowing that the design of our lobby and rooms contributed to your wonderful experience, and that our hotel became a place you looked forward to returning to each day, means the world to us!
We deeply appreciate your kind words about our team member, Angel Chen. It brings us great pride to know that her attentive service and efforts to accommodate your situation made a difference during your stay. Taking care of your parents and ensuring their comfort was our privilege.
We look forward to welcoming you and your family back to InterContinental Taichung in the near future, where we aim to create even more unforgettable memories for you.
The check-in process needs to be changed, like the guests who booked the lounge access room should be separated, so it won't take so much time to wait in line with other people. During check-in, plz do make sure the front desk get the payment for the room right away, coz the problem is when I check out, the front desk claims that they only got the money for 1night instead of I paid off already when I check-in at the first place, so I'd have to let the front desk to write down my personal debit card information, I'd have to take the risk for my bank account of safety concerns, and left me no choice to call the bank get the new debit card number and pay for the new one, not to mention that wait for days to get it done, hopefully this type of things won't happen again. other than that, I’d had to call the bank ask about the money did it authorize successfully, then inform you guys “plz do make sure to request the money from the bank” However, the stay experience is perfectly fine.
Thank you for taking the time to share your feedback through our satisfaction survey.
We sincerely apologize for the inconveniences you experienced during check-in and payment processing. Your feedback is highly valued, and we are taking steps to address these issues by:
Streamlining the check-in process with a dedicated counter for Club InterContinental guests. Enhancing payment accuracy through improved training for our front desk team. We truly regret the trouble this caused and appreciate your understanding as we work to improve.
On a brighter note, we’re thrilled to know that you enjoyed your overall stay. We look forward to welcoming you back soon and providing an even better experience.
Should you have any additional feedback or concerns, please don’t hesitate to reach out.
My family were happy to stay in this hotel always! We almost stayed once every month recently. Also, we were happy to see that the frequency with the shuttle bus was amended, and now they provided a 25-minute frequency bus to Border Gate. If possible, I would suggest to keep one of the ferry terminals as one stop (just like before).
Most importantly, it was the service which made this hotel perfect. Thank you for the great service, Kevin, upon Check-in, and John and Amy upon Check-out as usual! As always, I really appreciate the hard work from Housekeeping team, Romel! Thank you so much for the effort of cleaning our rooms perfectly daily!
Dear EdwardQ, Thank you for visited Crowne Plaza Macau, We're happy to hear that you like our hotel and almost stayed once every month recently, you're can make our hotel success, We look forward to see you again. Marketing and Communications Team
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。
酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。
除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。
香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
We love Kowloon side in HK - location for the HI Nathan road is ideal we lots of different experiences. Staff in the Lounge area (especially Joanne) are great and cant do enough for you The lounge is an oasis in the hustle of HK
Hotel is in need of a refresh but the amenities, staff and location make up for any cosmetic needs
It's fantastic to hear that you enjoyed your stay at the Holiday Inn on Nathan Road in Kowloon, Hong Kong! The location seems to have offered you a diverse range of experiences, and being situated in a bustling area must have added to the excitement of your trip.
Your praise for the staff in the Lounge area, reflects the dedication and excellent service provided by our team. It's wonderful that they made your stay memorable with their hospitality. Your feedback is valuable and will surely be noted by the management.
If there's anything else you'd like to share or if you need further assistance, feel free to reach out. Thank you for taking the time to provide your feedback on your experience at the Holiday Inn Golden Mile! Warmest regards
We book non smoking room and floor. But there are many people smoking at the corridor and in front of the elevator of each floor. We try to change the room but after changed we still smell smoking in our room which came from air-con. I've asked the staff to remove the ash tray in front of the elevator but there was nothing happen
Dear Tanakritt: Thanks for reply regarding on your recent stay with us. We do apologize for the poor experience due to the disturbing by the smoking on the Non-smoking Floor. We will take the actions immediately to better the overall experience for all guest. Jimmy Qin Gerenal Manager