GreaterChina 的统计数字
评论
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- 评论意见计数209729
- 有用性投票2,109
- 第一条评论意见2017年2月20日
- 最后一条评论意见2025年5月13日
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GreaterChina 的评论
GreaterChina 尚未提交任何评论。
GreaterChina 的评论意见
广州中心皇冠假日酒店位处广州市繁华的环市东路核心商圈。四周交通便捷，距广州白云国际机场大约32公里，距离广州火车东站约7公里，步行200米即可抵达地铁站。酒店至广州国际会展中心琶洲展览馆的距离仅有1.3公里，是商旅客人理想的会聚之所。另外，酒店比邻广州城内各大旅游景点和商业圈，您可以从酒店乘坐地铁、公共汽车或出租车等交通工具前往如：广州塔；白云山；北京路; 越秀公园；中山纪念堂等。
酒店拥用460间宽敞雅致的豪华客房及套房，无微不至的客房设计，完善的商务设施，酒店视野广阔，景观独特。酒店设有2个风格迥异的餐厅和大堂酒廊，2个堂皇华丽的大型宴会厅及9个多功能厅，全部配有先进的视听设备及高科技会议系统，是举行各种会议、宴会、婚礼及其他活动的尚佳选择。客人可在酒店范围内享用无线网络。住店客人更可在酒店内享受20%的餐饮折扣。
总体
5 分 - 总分为 5
Very Comfortable Stay
来自 Mimi6868
从 Dublin, CA
We stayed for four nights. The hotel is in the center of city, and it's verry convenient to go anywhere. When I checked in, they recongnized my Diamond elite status and upgraded me to a nice suite. Clean room, comfortable bedding, all staffs were very friendly and helpful. I enjoyed going to the breakfast buffet and the 56th Club Lounge. Special thanks to Gary Guo and Jerry Zheng for their excellent services. Also there was a man working at the buffet, and he remembered my favorite drink (honey lemon water) from day1, he had it specially made for me day after wihout asking. All in all, a perfect stay. Thank you Guangzhou Crowned Plaza! I will stay again whenever I am in Guangzhou.
GreaterChina
已发布 2025年1月19日
Dear guest, Thank you for sharing your stay with us at Crowne Plaza Guangzhou City Centre. We are pleased to hear that you have enjoyed your stay with us. Our team strives to exceed the expectations of our guests and provide the true hospitality of a 5 star hotel. Please do not hesitate to contact me if you need any assistance, we are looking forward to welcoming you back to Crowne Plaza Guangzhou City Centre in the near future.
Joe Shi
Duty Manager
Joe Shi
Duty Manager
0 点
0/ 0的投票认为这条意见有用。
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。
总体5 分 - 总分为 5
Great service and great room
来自 Drsiberia
Once again, I have to mention Phoenix, the Club Manager. She and her staff made this a wonderful stay. She is amazing, and her staff is well trained and very helpful. Thank you. We will be back
GreaterChina
已发布 2025年1月19日
Dear Drsiberia,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had a fantastic stay and that Phoenix and her team made such a positive impact on your experience.
Your appreciation means a lot to us, and we will be sure to share your kind words with Phoenix and the staff. We look forward to welcoming you back soon.
Best Regards
John Drummond
General Manager
John Drummond
General Manager
0 点
0/ 0的投票认为这条意见有用。
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。
总体3 分 - 总分为 5
Just good
来自 Aey2025
从 Thailand
great location and amenities, but I encountered a frustrating experience during check-in. I booked five rooms for my family and began the check-in process at 2:30 PM, yet I didn’t receive my room after 4:00 PM. The second staff member attempted to assist me but provided me with invalid access cards, forcing me to leave my children waiting in front of the room while I returned after a long wait.
The staff (guy)was pleasant, but the process took too long; improvements are needed. Additionally, while waiting in the café lobby, we ordered some drinks, but we were not impressed with the staff; she didn’t seem to have a service-mindset at all.
GreaterChina
已发布 2025年1月19日
Dear Aey2025,
Thank you for taking the time to share your experience during your recent stay with us. We appreciate your feedback.
I’m glad to hear that you enjoyed our location and amenities. However, I sincerely apologize for the frustrating check-in experience you encountered. Waiting for your rooms longer than expected, especially with young children, is certainly not the standard we strive to uphold. I will address this issue with our team to ensure that we improve our check-in process moving forward.
Additionally, I’m sorry to hear about your experience in our café lobby. We expect our staff to provide excellent service, and I will make sure to discuss your feedback with the team to enhance our service mindset.
Thank you once again for your valuable input. We hope to welcome you and your family back soon, and I assure you we will do our best to provide a seamless experience next time.
Warm regards,
Best Regards
John Drummond
General Manager
John Drummond
General Manager
0 点
0/ 0的投票认为这条意见有用。
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。
总体5 分 - 总分为 5
5 Days in HongKong
来自 Jack Charlie
从 Bristol UK
Fab location
Rooms excellent though a little tired but saying this was just the first impression ... when I say tired wood work doors draws etc scratches and scuffed
But hey after a day didn't notice
Room s had everything you needed
Shower lovely and hot
Cleanliness excellent
View amazing
Very quiet
Slept so well
9/10 for room
Club lounge very good but shame no view as in the basement
Moet for free lovely touch
Food good
Staff excellent
Sometime eggs poached not hot
But saying this only small improvement
Had a lovely stay and club lounge staff were really good thank you
Rooms excellent though a little tired but saying this was just the first impression ... when I say tired wood work doors draws etc scratches and scuffed
But hey after a day didn't notice
Room s had everything you needed
Shower lovely and hot
Cleanliness excellent
View amazing
Very quiet
Slept so well
9/10 for room
Club lounge very good but shame no view as in the basement
Moet for free lovely touch
Food good
Staff excellent
Sometime eggs poached not hot
But saying this only small improvement
Had a lovely stay and club lounge staff were really good thank you
GreaterChina
已发布 2025年1月19日
Dear Jack Charlie,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had a fantastic stay and that the club lounge team offered great hospitality.
Your appreciation means a lot to us, and we will be sure to share your kind words with the team. We look forward to welcoming you back soon.
Warm regards,
Best Regards
John Drummond
General Manager
John Drummond
General Manager
0 点
0/ 0的投票认为这条意见有用。
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。
总体1 分 - 总分为 5
全ての劣化が顕著
来自 tommyTG
从 日本 東京
１２月下旬に３泊、年明けに１泊で利用
立地と大陸からの観光客のおかげで殿様商売をしている印象
スタッフは終始機械的な対応
部屋は老朽化が目立ち、絨毯は汚れており、床には埃が堆積
スタッフは終始機械的な対応
部屋は老朽化が目立ち、絨毯は汚れており、床には埃が堆積
レストランスタッフは能面のように機械的
唯一、インド人スタッフのみ好感度高かったが、現地人スタッフは酷い対応
唯一、インド人スタッフのみ好感度高かったが、現地人スタッフは酷い対応
アメニティ類も他のインターコンチネンタルと比較しても、大幅に劣り、スリッパはペラペラですぐに破れた
この程度なら、ホリデイインとかホリデイインエクスプレスの方がバランスいいと思う
GreaterChina
已发布 2025年1月19日
Dear tommyTG,
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the experience you described and appreciate your candid observations. We strive to provide our guests with exceptional service and a comfortable environment.
Your observations of the team have been shared with them. We value your suggestions and feedback which is crucial as we continually assess and enhance our offerings.
We hope you will give us another opportunity to serve you better in the future. Should you decide to stay with us again, please reach out directly so we can ensure a more enjoyable experience.
Warm regards,
Best Regards
John Drummond
General Manager
John Drummond
General Manager
0 点
0/ 0的投票认为这条意见有用。
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。
总体3 分 - 总分为 5
Bed room review
来自 Iwan
从 Indonesia
The hotel management should check all the room before occupy by guest.
The problems encounter by me are minor for bedroom except pillow, but can cause uncomfortable stay.
The security problem in elevator is important. Need attention at all time.
The problems encounter by me are minor for bedroom except pillow, but can cause uncomfortable stay.
The security problem in elevator is important. Need attention at all time.
GreaterChina
已发布 2025年1月19日
Dear Iwan,
Thank you for taking the time to share your feedback regarding your recent stay with us.
The room was checked by our supervisor before guests check in, unfortunately there are occasions where with the digital equipment thing happen after this check, we are sorry for the tv sound you experienced.
In regards to the pillow selection we had an unusually high demand during your stay. Your observations of the team have been shared with them. We value your suggestions and feedback which is crucial as we continually assess and enhance our offerings. Security in the hotel is monitored 24/7 also by cameras from our control room.
We hope you will give us another opportunity to serve you better in the future.
Warm regards,
Best Regards
John Drummond
General Manager
John Drummond
General Manager
0 点
0/ 0的投票认为这条意见有用。
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。
总体5 分 - 总分为 5
Hong Kong Top Hotel
来自 chrismsz
从 Switzerland
Classic, Popular, Hong Kong waterside Hotel in a great location.
Staff are very helpful from Concierge to Front desk and Floor staff.
Good Breakfast area and meeting lobby area.
Many visitors return over and over again.
Shout out to IHG Members Front Desk Team :)
Staff are very helpful from Concierge to Front desk and Floor staff.
Good Breakfast area and meeting lobby area.
Many visitors return over and over again.
Shout out to IHG Members Front Desk Team :)
GreaterChina
已发布 2025年1月19日
Dear chrismsz,
Thank you for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you enjoyed our prime location and found our staff, from the concierge to the front desk, to be helpful and attentive.
It's fantastic to know that you appreciated our breakfast area and lobby, and we’re proud to have many returning visitors who feel at home with us. Your shout-out to our IHG Members Front Desk Team will surely be shared with them!
We look forward to welcoming you back on your next visit to Hong Kong!
Warm regards,
Best Regards
John Drummond
General Manager
John Drummond
General Manager
0 点
0/ 0的投票认为这条意见有用。
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。
总体5 分 - 总分为 5
Great location and service
来自 匿名
从 Shanghai
Location is great, near the harbour dock, close to subway and K11 MUSEA ;
Staff are friendly, nice and helpful;
Room is clean and cosy , with a harbour view, comparable to stay.
Breakfast is good, with western and local food style.
Staff are friendly, nice and helpful;
Room is clean and cosy , with a harbour view, comparable to stay.
Breakfast is good, with western and local food style.
GreaterChina
已发布 2025年1月19日
Dear guest,
Thank you for taking the time to share your experience at our hotel! We’re thrilled to hear that you enjoyed our prime location near the harbour and the convenience of nearby subway access and K11 MUSEA.
It's fantastic to know that our team made a positive impression with their friendliness and helpfulness. We're also glad you found your room clean and cozy, especially with the harbour view, and that you enjoyed our breakfast offerings. Your feedback is invaluable.
We look forward to welcoming you back on your next visit to Hong Kong!
Warm regards,
Best Regards
John Drummond
General Manager
John Drummond
General Manager
0 点
0/ 0的投票认为这条意见有用。
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。
总体5 分 - 总分为 5
Really Comfortable Hotel
来自 Lindsay
从 Sydney
The most comfortable bed on our month long trip! And the best pillows too! Great views from our room and a fabulous location.
The staff are so helpful and friendly. Overall an excellent experience.
The staff are so helpful and friendly. Overall an excellent experience.
GreaterChina
已发布 2025年1月19日
Dear Lindsay,
Thank you so much for your kind words! We’re thrilled to hear that you found our beds and pillows to be the most comfortable during your month-long trip. It’s great to know you enjoyed the views and our fabulous location.
Our team takes pride in providing friendly and helpful service, and your feedback truly motivates us to keep up the good work. We look forward to welcoming you back for another excellent experience!
We look forward to welcoming you back on your next visit to Hong Kong!
Warm regards,
Best Regards
John Drummond
General Manager
John Drummond
General Manager
0 点
0/ 0的投票认为这条意见有用。
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。
总体5 分 - 总分为 5
Another Great Stay
来自 Chinaman1977
从 Bulgaria
Everything was perfect, as usual. This time we stayed through Christmas and New Year. The staff is very polite and attentive. The view from the room is great. Location is perfect. Club lounge staff is just exceptional. We also tried again the Chinese restaurant and the food was also perfect as always.
GreaterChina
已发布 2025年1月19日
Dear Chinaman1977,
Thank you for taking the time to share your experience with us! We’re thrilled to hear that your stay during Christmas and New Year was perfect.
It’s wonderful to know that our team made a positive impression with their politeness and attentiveness. We’re also glad you enjoyed the great views from your room and the exceptional service in our club lounge.
We appreciate your continued support and loyalty, and we look forward to welcoming you back for another fantastic stay!
Warm regards,
Best Regards
John Drummond
General Manager
John Drummond
General Manager
0 点
0/ 0的投票认为这条意见有用。