I was extremely satisfied with the stay at the hotel. Staff were very warm and helpful. I was impressed with Mr Eason Li (probably the manager at the breakfast cafe). He did a very good job in serving customers' needs with kind personality and warm hospitality. In addition, the concierge is also very kind to provide their service. Thank you to all of them.
Bed is big, every room has windows, very good Jack is very good his partner service is very good, Housekeeping helps me clean my room every day, and someone specializes in breakfast, and if I don't eat in time, they prepare extra breakfast for me
Dear Guest, Thank you for taking the time to share your stay experience at our hotel. We attach great importance to our guests' sleep experience. We have carefully selected King Koil brand mattresses, paired with both soft and firm pillows, as well as high - quality bedding such as down comforters, ensuring you a comfortable night's sleep. When you wake up in the morning, a buffet - style breakfast awaits you. The breakfast is nutritionally balanced, featuring a combination of Chinese and Western dishes, and there are also live - cooking stations. During your stay, if you need anything, please feel free to contact our staff. We will serve you with full enthusiasm. We sincerely look forward to your next visit. IHG Social Listening Team
Dear guest, thank you very much for your high praise of the hotel service and spa. We always uphold a professional and dedicated attitude, committed to creating the ultimate experience for our guests. Your affirmation is a great encouragement to our work, and encourages us to continuously improve the quality of service and optimize the facilities. Look forward to your visit again, we will be more professional service, for you to bring more excellent enjoyment. Have a good trip! Hotel General manager Ren Xiaolei
Dear guest, thank you very much for your high praise of the hotel service and spa. We always uphold a professional and dedicated attitude, committed to creating the ultimate experience for our guests. Your affirmation is a great encouragement to our work, and encourages us to continuously improve the quality of service and optimize the facilities. Look forward to your visit again, we will be more professional service, for you to bring more excellent enjoyment. Have a good trip! Hotel General manager Ren Xiaolei
My stay at the Crowne Plaza Hotel in Foshan Nanhai was delightful. The hotel has an elegant atmosphere. Front Desk Staff Xana delivered a really fluent check in and check out process. The hotel is not in the main area of the city, but the complete facilities makes it a good choice for having a relaxing holiday. Especially the indoor swimming pool, which allows guest to swim in all season. Look forward to visiting the hotel again.
Thank you for staying with us at Crowne Plaza Foshan Nanhai ! It's our greet hornor to receive your praise about our hotel's elegant atmosphere, indoor swimming pool and Xana's service made your stay memorable. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!
Excellent Hotel for visiting Chaozhou. Great location, comfortable rooms, great views. Good Nreakfast and Restaurant facilties.. Staff helpful, Special mention to front desk team...especially Aurora and Daphne.
Thank you so much for your wonderful feedback about your stay at our hotel. We are delighted to hear that you enjoyed the great location, comfortable rooms, and the fantastic views. Your appreciation of our breakfast and restaurant facilities means a lot to us. We are especially grateful for your kind mention of our front desk team, particularly Aurora and Daphne. Their dedication and service are truly the heart of our hotel. We look forward to welcoming you back to Chaozhou and our hotel again soon. Have a wonderful day!
Best regards,
Joseph Fung General Manager Crowne Plaza Chaozhou Riverside
Thank you for taking the time to complete our guest satisfaction survey and share your valuable feedback! We’re delighted to hear that you enjoyed the bathtub and the view in your room – these are indeed features many of our guests appreciate.
We sincerely regret to learn that the sofa in your room did not meet your expectations. Your comment has been shared with the relevant team for review and improvement. Providing a comfortable and enjoyable stay for every guest is our top priority, and we hope to deliver an even better experience during your next visit.
Should you have any further suggestions or requests, please do not hesitate to reach out to us.
We look forward to welcoming you back to InterContinental Taichung in the near future.
Dear guest, Thank you for sharing your feedback regarding the fried eggs. We sincerely apologize for not meeting your expectations in terms of temperature. Our kitchen team has been immediately informed, and we will take measures to ensure that all fried eggs served are at a hotter and more satisfying temperature from now on. Your satisfaction is of utmost importance to us, and we appreciate your patience and understanding. We look forward to serving you a perfect fried egg during your next visit. IHG Social Listening Team