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  • 评论意见计数
    209701
  • 有用性投票
    2,109
  • 第一条评论意见
    2017年2月20日
  • 最后一条评论意见
    2025年5月11日
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GreaterChina 的评论意见
 
广州保利洲际酒店坐拥得天独厚的地理优势,毗连中国进出口商品交易会展馆,黄埔古港、琶洲塔和琶醍等景点约10分钟车程。酒店距离广州白云国际机场约45分钟车程,宾客可乘地铁或有轨电车往返珠江新城和广州塔。 酒店的室内设计以中国海上丝绸之路为灵感,设计细节巧妙融合,优雅地呈现历史古港口风貌和羊城风土人情。 酒店拥有350间宽敞的江景或城景客房,4间餐厅和酒吧,其中包括出品上等牛排的恰餐厅、地道粤菜的御公馆中餐厅以及顶楼景观餐厅和酒吧。 酒店设有洲际水疗、健身中心、室内恒温泳池以及可览珠江风景的户外池畔平台。同时拥有多个活动面积不等的会议场地,无柱水晶宴会厅面积达1,800平方米,并配有高科技的全息投影设备,180度透明玻璃景观宴会长廊可览珠江美景。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
An another good stay
来自 TravellerMing Los Angeles, Shanghai
I have been staying at the InterContinental Guangzhou Exhibition Center since it grand opened in 2018. Now, whenever I go to Guangzhou, I will definitely stay at this hotel. This hotel has a bright and spacious lobby, clean rooms and great views. The service in the executive lounge is excellent, and the scenery outside is also first-class. Happy Hour food was also very good. The breakfast, lunch and dinner buffets in the restaurant on the second floor are also delicious, with a wide variety of dishes.
The location looks remote, but the environment is very good. You can walk to the Guangzhou Tower along the river, and the trail is spacious. The area is also very lively, with big shopping malls and restaurants nearby. It is very easy to call a taxi. Taxis are queued in the waiting area, Didi usually arrives within 3 minutes, no longer than 5 minutes.
The hotel's service is excellent and the attitude is good. During this visit, I felt that most of the service people in the executive lounge and concierge were very young. Although their attitudes were still very good, their service to solve problems was conservative. They didn't know much about advanced service methods, didn't know how to solve problems for guests, and didn't know how to give suggestions.
The most commendable thing is the Guest Relations Department, which has always made me feel heartwarming over the years. They have been very careful to deal with my various situations, from the arrangements before check-in to the services after check-in, all of which are first-class.
Lilian has been serving me for the past two years. I would like to give her special praise. She has always handled my affairs very well. Take this stay as an example:
1. My entry date changed frequently before real check-in and I couldn't be sure. She tried very hard to assist me every time I made a change. Including the room upgrade process, room type and location decision, and some requirements, such as the preparation of toiletries, all were prepared very well according to my preferences. To be honest, it’s very troublesome and I’m a little embarrassed myself.
2. During my last time stay (about 1 month ago), I accidentally left 7 dice cups and some dice in the room without even noticing. After I checked out, Lilian specifically notified me and saved these items within the hotel until I checked in again this time and then returned them to me.
3. For stay this time, 5,000 points were not credited to my account. Lilian has been helping me with the process, even during the Chinese New Year, this problem is solved quickly.
From pre-check-in to check-out, I was assisted by Lilian from the Guest Relations Department and I am very grateful to her.
客户化身
已发布 2025年1月30日
Dear valued guest,
Thank you for choosing to stay with us! We are glad to know that you had pleasant experiences! Your recognition especially to Lilian will definitely move us forward.
We also thank you so much for your suggestion to our service. As our loyal guest, your observations are in every details and we will learn from them. We will look forward to meeting you next time to deliver our best products and services to you! Thank you so much again!
 0 点
0/ 0的投票认为这条意见有用。
 
斑斓梦幻的西班牙国度、愉悦奔放的西班牙民族、目不暇接的西班牙小吃……这一切都足以让您爱上西班牙!在华侨城洲际大酒店,设计师透过建筑风格和装饰细节精心打造一个纯粹的西班牙主题风情酒店,从门童制服、斗牛场到马德里著名的市长广场都被演绎得惟妙惟肖。酒店位于集文化、艺术、金融于一体的南山中心片区,优越的地理位置和便利的交通,众多知名景点、美术馆、购物商场步行即达,离各个主要交通枢纽最多半小时车程。一座具有城市绿洲美誉的西班牙主题酒店,为您繁忙的商旅增添度假休闲的乐趣。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
A pleasant and cozy stay
来自 melon Hong Kong
Pros:
Beach and clean lake
Big balcony towards the beach, nice view
Great bed
Quick room service
Lounge is distinctive, the breakfast even has beaf
I'd like to thank all the staffs that have contributed to a pleasent weekend staycation, no matter if I remember your names.
Great thank to Lcey范冰冰. She contacted me for room preference before arriving and help arrange an ideal room, and luckily saw her at the lounge, also great service.
客户化身
已发布 2025年1月30日
Dear guest,
Thank you for choosing InterContinental Shenzhen! Your sharing is vital to us and knowing that you have enjoyed our spanish style, services and overall can be a great encouragement to us. We are very glad to hear your affirmation of our colleague Iris Lcey's considerate service. We will keep it up in the future and hope to have you back soon!
Tim Hooton
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
•上海衡山路十二号酒店拥有多种的餐饮选择。从彩丰楼中餐厅的精致中餐、鲜艳全日餐厅的中西式自助餐,将东方饮食文化交融。特设营运至深夜的特色面档,提供精致的各地特色小吃,都旨在满足您的不同餐饮需求,为您带来不一样的餐饮体验。 •上海衡山路十二号酒店为宾客提供成熟完善的特色专属社交空间,包括适于静谧交谈和会客品茗的“举茗邑”,彩丰楼的私人包厢,使商务社交或私人聚会,都能宾主尽欢。 •425平米无柱豪华宴会厅及综合性会议设施,是举办会议及婚宴的不二选择。 •酒店地理位置优越,位于徐汇区衡山路,距离虹桥机场18公里,临近新天地,田子坊和徐家汇商圈。靠近地铁1号线衡山路站及出租车便于您前往城市的其它部分。 上海衡山路十二号酒店是您在上海高端商务活动及亲朋聚会的优选。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
great location great service
来自 Ting beijing
很棒的位置,前台服务很好,给升级了房间,整体都很棒,下次来还会住这里。为什么一定要50个字啊为什么一定要50个字啊为什么一定要50个字啊为什么一定要50个字啊好奇怪啊为什么一定要50个字啊为什么一定要50个字啊为什么一定要50个字啊
客户化身
已发布 2025年1月30日
Dear Ting,
非常感谢您近期入住上海衡山路十二号华邑酒店并在退房之后为我们填写服务满意度调查分享了此次的入住体验。
作为洲际集团的忠实致悦会员客户,您对于我们服务的评分让我们深表欣慰。对于我们的服务能带给您一个舒适而愉快的入住感到由衷的高兴。
在此祝您新春愉快,蛇年大吉大利。
期待您的再次入住。
诸旭琪
前厅经理
gigi.zhu1@ihg.com
 0 点
0/ 0的投票认为这条意见有用。
 
北京三里屯通盈中心洲际酒店,以先锋前卫的设计傲居于京城魅力生活娱乐核心区,是时尚旅居和社交品阶人士的理想之选。具有地标性建筑设计的酒店坐拥中心的地理位置,毗邻使馆区、中央商务区及热门旅游目的地。酒店拥有三里屯区域内理想的宴会场地 - 总面积逾1,500平方米的宴会设施,摩登现代设计的客房及套房,创新前卫的美食理念,完美平衡了旅行者的商务及休闲生活。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
One of the best intercontinental flagship
来自 Johann Chicago, IL
My stay at the InterContinental Sanlitun Beijing was outstanding. The **guest services** were impeccable—friendly, efficient, and attentive from check-in to check-out. The **room** was a haven of comfort: plush bedding, modern amenities, and spotless cleanliness, complemented by stunning city views.
The **location** is unbeatable, nestled in vibrant Sanlitun with easy access to dining, shopping, and entertainment, yet the hotel remains a tranquil retreat. What truly impressed me was the **management’s attention to detail**: personalized touches like welcome notes, artful room setups, and flawless service coordination showcased their dedication to guest satisfaction.
Every aspect of my stay felt thoughtfully curated, blending luxury with warmth. Highly recommended for travelers seeking a seamless, five-star experience in Beijing. I’ll undoubtedly return!
客户化身
已发布 2025年1月30日
Dear Johann,
Thank you for staying at InterContinental Beijing Sanlitun.
We are very pleased to receive your sincere praise. Your positive words will definitely motivate us to strive even harder to ensure our guests have an unforgettable experience with us.
I look forward to seeing you again in the future! Thank you for your support!
Best regards,
Jeff Zhang
Director of Rooms
 0 点
0/ 0的投票认为这条意见有用。
 
酒店位于闹中取静的新华路番禺路,毗邻上海影城,步行500米左右可达地铁10、11号线交通大学站,10号线可直达上海虹桥国际机场和虹桥火车站,11号线可直达上海迪士尼度假区。您可以在闲暇时漫步新华路,欣赏101幢风格各异的花园别墅。在酒店的任意一家餐厅用餐,都将是您感官不同以往的体验!星缘全日餐厅奉上国际风味自助餐和零点美馔;悦庭华府中餐厅呈现创意海派菜;查理吧带来主题下午茶和啤酒串烧,您可在此度过惬意时光。工作之余,您可以在健身中心开启运动日程,或在室内恒温游泳池中舒展身心,释放活力。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Nice hotel
来自 Rakan1234 Saudi Arabia
Very nice hotel. Very good staff in reception and resturant. Thanks
客户化身
已发布 2025年1月30日
Dear Rakan1234,
Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shanghai. We are very glad to know that our staff helped in making your visit enjoyable, especially the service from reception and restaurant. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.
Your Sincerely,
Sean Han
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁,坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景,邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房,备有会议及活动设施及享负盛名的佳肴美食,为商务及消闲旅客带来优越服务。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Wonderful stay
来自 Jack and Iris Hong kong
First time staying at the intercon GS for a couple of years as have not been back to HK. We have stayed at other IHG hotels around the world and find we are often let down in comparison to the experience we always have at the Intercon GS.
The staff are fantastic and attentive, they come and greet us like we are family. The room was clean and well kept as always, and the food and drinks were to the highest standard as always.
We were shown around the new developments by Lars the F and B director, and were blown away by the new restaurants that look incredible.
Were pleased to see the team working in Tiffany’s were the same as always, looking after our every need, likewise in the new club lounge where we spent a great couple of evenings. John and the rest of the breakfast staff in ‘M’ were brilliant, and the updated breakfast buffet is definitely one of the best we have had at any hotel!
Mr Drummond is unlike any GM we have come across at other IHG hotels, he makes a point to come and have a chat whenever we stay, and makes sure we have the best vacation possible.
We are sad it will be a year until wile next return, but are looking forward to it already!
客户化身
已发布 2025年1月31日
Dear Jack & Iris,
Thank you for taking the time to share your wonderful experience during your recent stay with us. We are delighted to hear that you chose to return to us after a couple of years and appreciate your kind words about our team and services.
It is heartwarming to know that our team made you feel like family and that you enjoyed the cleanliness of your room and the quality of our food and drinks. We're thrilled that you had the opportunity to explore our new developments and found the new restaurants impressive.
Your compliments for our teams at Tiffany’s and in the new club lounge are greatly appreciated, and we’re glad you enjoyed the updated breakfast buffet in ‘M’. John and the breakfast team will be pleased to hear your feedback.
We are dedicated to ensuring that every guest has a memorable stay, and we are glad you had the chance to connect with him during your visit.
Thank you once again for your kind words. We look forward to welcoming you back to the InterContinental Grand Stanford for another exceptional experience in the future.
Warm regards,
John Drummond
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁,坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景,邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房,备有会议及活动设施及享负盛名的佳肴美食,为商务及消闲旅客带来优越服务。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Always perfect for our purposes
来自 Ojii-san Canberra
My wife and I keep coming back to the Grand Stanford Intercontinental year after year for the simple fact that for us our stays are always perfect. The location on Kowloon suits us (you can't get a view of Hong Kong island if you stay on the island!), and the Grand Stanford has exceptional views of the island. We love the walk up and down the promenade from the hotel to the Star Ferry, but we also love the back streets as we meander our way through the local shopping lanes. But what really makes our stay feel great every time we visit is that we have come to know and love the staff over the years including longtime stalwarts Mimi and Alex in the Club Lounge, but we like that the new staff too are not just good at their jobs but are wonderful people (Phoenix was terrific). The selection process seems to be top class, and staff have gone above and beyond call of duty for us.
The restaurants in the hotel also hit the mark. We love taking close friends in Hong Kong to the Hoi King Heen (superb Cantonese) and business partners to The Mistral (wonderful Italian). We can't count how many times we have returned to these restaurants, while still visiting the great many restaurants close by.
For years I stayed here for business purposes. Now I'm really appreciating what a great hotel it is for holidaying. In fact, my wife and I often go out of our way to include Hong Kong as a stop-over when our final destination may be somewhere else (often China, Japan or Europe from Australia).
客户化身
已发布 2025年1月31日
Dear Ojii-san,
Thank you so much for your heartwarming letter. We are thrilled to hear that you and your wife continue to choose the Grand Stanford Intercontinental for your stays in Hong Kong.
It’s wonderful to know that our location, along with the stunning views of Hong Kong Island, enhances your experience. We are particularly pleased to hear your kind words about our team, including Mimi, Alex, and Phoenix. Our team is dedicated to creating memorable experiences for our guests, and it means a lot to us when their efforts are recognized.
It’s also great to know that you enjoy our dining options, especially Hoi King Heen and The Mistral. We strive to provide exceptional culinary experiences, and we’re glad to hear that our restaurants meet your expectations.
Thank you for your continued loyalty, and we look forward to welcoming you back for many more perfect stays in the future.
Warm regards,
John Drummond
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁,坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景,邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房,备有会议及活动设施及享负盛名的佳肴美食,为商务及消闲旅客带来优越服务。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Comfortable rooms, excellent staff
来自 AlexHK Hong Kong
The building is well maintained and very comfortable. The staff are really friendly. Only complaint is sometimes there is strong cigarette smell due to guests smoking in the room. The hotel is excellent.
客户化身
已发布 2025年1月31日
Dear AlexHK,
Thank you for taking the time to share your experience with us. We’re delighted to hear that you found our building well-maintained and comfortable, and that our team made a positive impression on you with their friendliness.
We sincerely apologize for the inconvenience caused by the cigarette smell during your stay. Your feedback is invaluable, and we will address this issue with our team to ensure a more pleasant environment for all our guests in the future.
We appreciate your kind words about our hotel and look forward to welcoming you back soon.
Warm regards,
John Drummond
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
位于港岛区的铜锣湾是香港的时尚潮流热点,大型商场内名店林立,潮流和高端产品琳琅满目。而香港铜锣湾智选假日酒店紧邻领导城市潮流风尚的时代广场,是紧贴都市脉博的不二之选。时代广场、利园、崇光百货以及各大高端品牌旗舰店皆徒步可至;距离铜锣湾地铁站A出口仅几分钟步程,瞬间可到中环的高端时尚热点及热闹的兰桂坊和苏豪区。区内的交通工具四通八达,从山顶到赤柱市集,从浅水湾到尖沙咀星光大道都可快速到达,尽览都市风采。 甫进酒店,简洁清新的氛围即为宾客一洗闹市烦嚣。酒店楼高27层,提供282个设备完善的客房;并特设245个无烟客房和2个无障碍客房,全面照顾不同需要。本着周到殷勤的服务精神,提供免费早餐、免费客房Wi-Fi及免费使用健身设备。酒店毗邻各大企业总部,商务设施和服务同样无微不至。区内多国美食汇聚,为城中饮食热点之一。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Clean room and excellent service
来自 Richmon0120 PH
We enjoyed our stay, the room was neat and clean exceeding our expectations.
Special mention to Tiffany- front desk officer for accomodating our requests, 👍🏻👍🏻excellent service. We will definitely comeback.
客户化身
已发布 2025年1月31日
Dear Richmon0120,
Thank you for choosing Holiday Inn Express Hong Kong Causeway Bay for your recent stay! We truly appreciate your support and are delighted to hear that you enjoyed your stay with us.
It’s always our goal to provide a warm and welcoming experience, and we are thrilled that we met your expectations. Your kind words will be shared with our team, especially Tiffany, who is committed to delivering exceptional service.
We look forward to welcoming you back for another memorable stay in the future!
Warm regards,
Kaivin Ng
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
广州花都皇冠假日酒店位于广州白云国际机场空港中心区域,距离机场的直线距离约5公里,连接地铁9号线清塘站上盖,距离机场仅2站之遥,距离广州北站直线距离约6公里,距离广州市中心城区及广州国际会展中心(琶洲展馆)直线距离约32公里,酒店每天均为住店客人提供多趟穿梭巴士服务往返机场,广交会期间还为住店客人提供穿梭巴士服务往返琶洲展馆,为所有宾客带来便捷之旅。 酒店拥有299间舒适客房和中、西餐厅以及酒吧,设备完善的健身房以及户外园林泳池,总面积1100平方米的皇冠宴会厅及7个多功能厅,满足各种会议、宴会、婚礼的需求。 选择广州花都皇冠假日酒店,为您打造一个舒适愉悦的居停之所,让您的商旅成就事业,也能成就生活。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
物有所值,不错的体验
来自 hayat 上海
比较方便的位置,会一直入住的,也会推荐同事们一起入住,
客户化身
已发布 2025年1月31日
尊敬的宾客,非常感谢您入住广州花都皇冠假日酒店,感谢您对酒店地理位置认可!酒店坐落于按中枢理念设计的白云机场空港经济圈的心脏区域,我们贴心地为客人准备了穿梭巴士;同时也非常感谢您对我们酒店的推荐,我们衷心期待您的再度光临!诚挚的谢意 总经理 Eric Cheng
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