Situated close to all transport links and a short walk to numerous restaurants, bars and food outlets. Our room was comfortable and spacious although a little more storage space for the longer stay (ours was 14 days) would be welcome. Very comfortable bed and bedding. Relaxing rooftop bar although the pool was closed while we were staying, Staff extremely helpful and friendly. Will be back.
Thank you for sharing a review of your recent experience. Our team here at the Hotel Indigo is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Also, our swimming will be re-opened on March and we hope you’ll visit us again soon.
It was a very cold weather in Kaohsiung when I stayed there for the first time. The staff at the lobby (the one who opened the door) and the staff at the driveway worked hard. The overall service was OK. Here are some suggestions for improvement:
1. The bedside lamp flickers when using Dyson Supersonic. It is recommended to ask the engineer to check it.. (Room 807) 2. It is recommended to put another toilet paper and trash can in the room. 3. Water will flow out from the bottom of the shower glass door in the bathroom shower room. You can check it... 4. The breakfast time is crowded after 9 o'clock. It is recommended to expand the service area or deliver meals to the rooms to disperse the flow of people... 5. Some of our breakfast service staff manually recorded the number of people and the order. We just missed one of them, which slowed us down. We had to remind the service staff ourselves before they arranged it for us. Therefore, it is recommended to use the number plate or APP to register Or call number. 6. There are many nationalities of breakfast guests, but the service staff only calls out in Mandarin...people of other nationalities can't understand. This is also something that can be improved...
Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental KAOHSIUNG.
I would like to start by apologizing to you for the inconveniences you faced during your stay.
About the room defect and dining experience suggestions both have been shared to related department head to seek improvement.
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.
Sincerely, Joseph Liu Assistant Front Office Manager
Dear guests, Thank you for choosing Crowne Plaza Wuxi Taihu, Your praise is our greatest encouragement. We will continue to work hard to bring you a more complete experience. Thank you again for your stay and look forward to your next visit
I am a frequent visitor of this area and this HIE is my favorite choice. The hotel staff is welcoming and taking care of all details. Room is comfortable and location is convenient. Highly recommend.
Dear guests, Thank you very much for your kind words about us. Our service team has always adhered to a warm and professional service attitude, and is committed to providing considerate service to each and every guest. The excellent location is one of the features of the hotel and one of the reasons why most guests choose to stay with us, and I believe you have already experienced the convenience of the hotel yourself. We sincerely invite you to stay with us again. Sincerely, IHG Social Listening Team
Dear guest, Thank you very much for your kind words! The hotel's service team has always been committed to providing thoughtful service to each and every guest with a warm and professional attitude. We are very pleased to hear your positive comments about the hotel's services as well as its location. We hope your time at the hotel was enjoyable and look forward to serving you again! Sincerely, IHG Social Listening Team
Dear guests, Welcome to stay in our hotel. We always pay attention to the price of the guest's stay, and try our best to provide clean and comfortable, well-equipped, high-quality service at a low price, so that our guests feel that they get what they pay for. Thank you for your affirmation, we welcome you to come back again. Sincerely, IHG Social Listening Team
The room is so clean and comfortable. The breakfast is simply excellent and is better than many five star hotels. What is unique for this hotel is its reading room. It has so many good books. It is so nice.
Dear guest, we are overjoyed to receive your kind words during this Spring Festival season! It truly warms our hearts to know that you found our rooms clean and comfortable, our breakfast excellent, and our reading room unique. Our housekeeping team pays meticulous attention to detail to ensure every room meets the highest standards of cleanliness. The culinary team puts in great effort to offer a diverse and high - quality breakfast spread. And we are delighted that you appreciate our reading room, which we have carefully curated to provide a peaceful space for our guests to unwind with a good book. We sincerely hope you'll visit us again in the Year of the Snake. May this new year bring you abundant happiness, good health, and countless wonderful moments. Best regards, IHG Social Listening Team
I recently stayed at InterContinental Lijiang Ancient Town Resort, and it was an absolutely amazing experience. The hotel's stunning design, which blends perfectly with the ancient town, and the warm hospitality made my stay unforgettable.
Great thanks to Lisa He and Emma Aria who helped me while staying at Club InterContinental! It was great experience I had with you two.
The Club Lounge was a highlight, offering a great selection of food and wine during happy hour, along with exceptional service from the staff. The breakfast was also fantastic, featuring a wide variety of fresh and delicious options that perfectly started my day.
Everything, from the beautiful surroundings to the impeccable service, exceeded my expectations. I truly enjoyed my stay and can’t wait to visit again! 😊✨
One suggestion that I have is, adding a sparking wine at the Club InterContinental during happy hour! Thanks